Leadership and Management

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Second presentation in a series of presentations about the essential skills which a public servant must learn for an efficient and effective service delivery

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  • Formulating a vision— personal salvation, political independence, economic empowerment, social revolution, military victory
  • Art as well as science, can be polished/groomedHolding formal office not necessary but adds legitimacy and facilitates obedienceComes in different shades of greyMore to do with perceptions in the minds of followers about magical powers of leaderMore like a romance-withers away with passage of time if not reinforced by other means
  • Management is an organizational process that includes Planning: Predetermining a course of action Organizing: Placing people into a structure to accomplish objectivesLeading: Influencing people to take effective action in the implementation of the planControlling: Assuring that performance conforms to planLeadership is a function in the management process while management is an attribute of leadership
  • "Leadership can't be claimed like luggage at the airport. Leadership can't be inherited, even though you may inherit a leadership position. And leadership can't be given as a gift - even if you've been blessed with an abundance of leadership skills to share with someone else. Leadership must be EARNED by mastering a defined set of skills and by working with others to achieve common goals." ~ David Cottrell
  • Best and purest form of leadership is example; that ‘come on’ is a much better command than ‘go on’ –Queen Elizabeth
  • Leadership and Management

    1. 1. Shahid Hussain RajaIndependent Consultant-Public Policywww.sanoconsultants.co.uk
    2. 2.  Introduction What is leadership Role of leadership Features of leadership What is management Old distinction Essential ingredients of leadership Conclusion
    3. 3.  As a public servant, there is no distinction between a leader anda manager. Both are needed at all the three broad levels of anyorganization- strategic, operational and tactical. Nature of assignment would determine which aspect should begiven more emphasis-leadership or management Similarly it has nothing to do with grades, scales or position;anyone who performs leadership role and functions is a leader Not a trait to be inherited rather a skill which can belearnt, improved and refined What should you do to prove your leadership and managementskills ? This presentation answers this question
    4. 4.  A leader is a person who influences a groupof people towards the achievement of a goal 3Ps - Person, People and Purpose. Person-leads by example People-he must have followers Purpose-personal vision, where to go
    5. 5.  Knowledge of challenges Formulating a vision Chartering the roadmap Marshalling the resources Leading by example- knowledge, skills andcharacter Motivating the followers-
    6. 6.  It is a science (there are rules to learn) as well as art(needs practice for perfection) Holding formal office not necessary but gives formallegitimacy and helps in leadership role Comes in different shades of grey-charismatic, professional, situational Mostly perceptions in the minds of followers-nomore leader if people reject you for any reason More like a romance; will wither away if notreinforced by continued efforts to be a leader
    7. 7.  Management is an organizational process thatincludes planning, organizing, leading andcontrolling Leadership is thus a function in the managementprocess while management is an attribute ofleadership Being two sides of a coin, both are needed at allthe three broad levels of any organization-strategic, operational and tactical
    8. 8. Management is doing things right; leadershipis doing the right things. Peter F. Drucker Leadership has more to do with personalitywhile management is more aboutenvironment Leadership is more art than science whilemanagement is obverse of that equation
    9. 9.  Leadership provides vision, direction whilemanagement is to collect and controlresources to achieve the task given Leadership is effectiveness first, efficiencysecondary while it is reverse in management Leadership is leap of faith; management istaking calculated risks
    10. 10.  Leading by example-professional competency Providing congenial environment to juniors Selecting the right person for right job Setting challenging but attainable goals Effective job description, Appropriate delegation Incentives and rewards system Periodic monitoring and evaluation Continuous capacity building of subordinates
    11. 11.  Legal/regulatory framework Facts and figures Strengths and weaknesses Opportunities and threats Challenges and responses Vision and mission
    12. 12.  Appropriate office space Adequate staff support Equipment and machinery Financial independence and wherewithal Emotional support
    13. 13.  Eternal wisdom-do not fit a square peg in a roundhole Beside being morally and legally wrong, it iseconomically counter productive Adversely affects the morale of the other employees Hinders the achievement of organizational goals Badly reflects upon your leadership qualities
    14. 14.  Set challenging but attainable goals for theemployees They should be measurable and relevant to theirrespective sphere of duty Communicated to them in clear terms withreasonable time frame Do not leave them in the lurch. Guide them Reward the achievers publicly, counsel the laggardsprivately
    15. 15.  Nothing is more frustrating than ambiguousjob description Every employee must know what he or she issupposed to do-in writing and verbally Carrying job analysis and job description ofevery post periodically establishes you as aleader
    16. 16.  Conceive-what duties everyone is performing Choose-what to weed out, what to retain andwhat to delegate to whom Capacity-is he fit to shoulder the responsibility Clarity-clear instructions about job, timeframe Communications-constant liaison Confidence-repose confidence, build confidence Constant monitoring-everyone needs it Cooperation-help them when they need you
    17. 17.  Even charitable organizations need to rewardtheir star performers Not necessarily the monetary benefits; paidholidays, training opportunities etc Public appreciation does wonders But counsel/warn in private
    18. 18.  Best legacy of a leader is leaving behind anefficiently functioning organization, not deluge Best way to do so is capacity building of youremployees and effective delegation Ideal course is to show and tell them how to dothings by your personal competency Combination –in-house and external trainingcourses
    19. 19.  Everyone needs to be led and monitored Midterm correction is only possible throughmonitoring Awarding and punishing is also possible onlythrough evaluation of their performance Never be afraid or ashamed of carrying outperiodic inspection of subordinates
    20. 20. Ten good soldiers ,wisely led will beat ahundred without a headEuripides

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