5. Introduction to Organization Behavior
Organizational Behavior (OB) is the study and application
of knowledge about how people, individuals, and groups
act in organizations.
6. Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Improving People Skills
Stimulation Innovation and Change
Improving Ethical Behavior
Human Capital
Structural Capital
7.
8. Perception
A process by which individual organize their sensory memory
impressions in order to give meaning to their environment.
9. PERCEPTUAL PROCESS
The process of receiving stimuli
The Process of Selecting Stimuli
The Organizing Process
The Process of Interpreting
The Process of Checking
The Process of Reacting
17. Learning, Values, Attitudes and Job Satisfaction
Learning
A relatively permanent change in behavior that occur as
a result of a person’s interaction with the environment
or through experience.
25. Defining Motivation
Motivation
The process of that accounts of individual intensity, direction and persistence
towards attaining the goal
1.Intensity: how hard a person tries
2.Direction: toward beneficial goal
3.Persistence: how long a person tries
39. Extraversion Patricia (Herb wife), all players, Karl
Introverts Herb, and Walter
All Team
Agreeableness
Emotional Stability Coach Herb
Openness to Experience whole team
40. Core Self Evaluation
Internal locus of control
Self Esteem
Machiavellianism
Self-Monitoring
Risk Taking
44. The all change in team is planned changes
and implement for achieving the goal
Herb is change agent for the team
who create a positive change in the
team.
45. This process consists of three steps
Unfreezing the status quo
Changing to a new state
Refreezing to make the change permanent
47. Herb tells them about importance that why they are playing and for whom they play for
Make them to work as team because individual can never wins
Give them vision that to win the games and make history
Communicate them that show your abilities or go home
Create short term win e.g. matches before finals
Don’t let up or lose your hope always be determinant
Make permanent change to play like winners
48. These factors are influence on the perception
Factor in the situations
Factors in the perceiver
Halo affect
Experience
Expectations Contrast affect
Attribution theory
Selective perception
Projection
Stereotyping
51. The Growth and relevance of OD
In this movie the coach herb works the development of
the ice hockey national team of USA.
Major trends
Information technology.
Managerial innovation.
52. Strategic Change
Head Coach Herb Brooks is credited with molding the scrappy bunch of college
kids into the champions that reinvigorated a nation politically, socially, and
culturally.
53. Process of Organizational Development
Entering and contracting
Herb brooks appointment
Diagnosing organizations
diagnose the problem in the team
Diagnosing groups and jobs
Arrange teams dimensions.
Which player can execute at the best place.
Collecting and analyzing diagnostic information
54. Process of Organizational Development
Feeding back the diagnostic information
Then he gets feedback of the information by the trials of the players
Designing interventions
Which environment is better for players for teaching methodology.
Managing change
Short time and herb wants a change in short time
Evaluating and institutionalizing interventions
At the end of this process manager has to evaluate that
his involvement in the team is beneficial or not
55.
56. The Stress Experience
Past experience; herb has a hockey player and lead
to USA hockey team.
All the players were first time playing for the
Olympics 13th 1980.
57. The Stress Experience
Herb take so much stress of his work and all time he just
concentrate on his work even when they come back to
home and don’t give proper time to his family due to which
his wife Pattica frustrate.
58. Role of Personality in Stress
The Type A Personality
Herb achieve very difficult goal in one year by struggle more and
more in very short time and win gold medal for USA.
The Hardy Personality
Herb is very hard working and committed with his work and
responding to each difficulty as representing a challenge or an
opportunity and this is the reason of his success.
59. Primary Sources of Stress
Organizational Stressors
Players were not performing according to his
expectations.
Life Stressors
Work vs. family pressure
60. Impact of Stress
Emotional Impacts
Due to stress herb don’t talk properly with his wife due to which the
distance between herb and Patricia becomes increases
Behavioral Impacts
For managing the stress herb develop the sound philosophy of life
and maintain positive attitude.
Information technology.Coach herb use information technology for the betterment of the team he uses multimedia projector and previous matches movies for the development of the team.