Attitudes Cognitive component The opinion or belief segment ofEvaluative an attitude.statements orjudgments Affective Componentconcerning The emotional or feeling segmentobjects, peopl of an attitude.e, or events. Behavioral Component An intention to behave in a certain way toward someone or something.
Job Satisfaction A collection of positive and/or negative feelings that an individual holds toward his or her job.Job Involvement Identifying with the job, actively participating in it, and considering performance important to self-worth.Organizational Commitment Identifying with a particular organization and its goals, and wishing to maintain membership in the organization.
# It essentially reflects the extent to which anindividual likes the job.# It is an affective or emotional response towardvarious facets of a job
The degree to which a person identifies with their jobs, actively participates in it and consider their performance important to self worth.
The degree to which an employee identifies with a particular organization and its goals, and wishes to maintain membership in the organization. High organizational commitment: Identifying with one’s organization.
Recent research indicates that attitudes (A) significantly predict behaviors (B) when moderating variables are taken into account. Moderating Variables • Importance of the attitude • Specificity of the attitude • Accessibility of the attitude • Social pressures on the individual • Direct experience with the attitude
Exit VoiceBehavior directed toward Active and constructiveleaving the organization. attempts to improve conditions. Loyalty Neglect Passively waiting for Allowing conditions to conditions to improve. worsen. 3– 10
JUST LIKE BUILDING STANDS ON A STRONG FOUNDATION,SUCCESS STANDS ON POSITIVE ATTITUDE. OPPORTUNITY IS ALWAYS UNDER OUR FEET,ITS JUST HAVE TO BE RECOGANIZED WITH POSITIVE ATTITUDE. 11
• CHANGE FOCUS-LOOK FOR POSITIVE• MAKE A HABIT OF DOING IT NOW• DEVELOP AN ATTITUDE OF GRATITUDEA SUCCESSFUL PERSON WILL ALWAYS HAVE THE 5 C’s1. CHARACTER2. COMMITMENT3. CONVICTION4. COURTESY5. COURAGE 12
Bad attitudes not only disrupt the business and affect other employees, they are directly related to the motivation and productivity of the offending individual and those around them. These problems are undergone through attitude training programs.