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Mastering B2B
 Social Media
I’m Brian Bodnar.
 I’m Kipp Halligan.
Nice to meet you.
 Nice to meet you.
        @KippBodnar
I’m BrianCohen.
 I’m Jeff Halligan.
Nice to meet you.
 Nice to meet you.
      @JeffreyLCohen
I’m Brian Halligan.
We wrote The B2B
Nice toMedia you.
Social meet Book.
     amzn.to/b2bsm2
#B2BSM
Your opportunity
to shine
60%
   of the sales
cycle is over –
before a buyer
  talks to your
 salesperson.                   91!
             CORPORATE EXECUTIVE BOARD: BIT.LY/ZUB2I7
B2B>B2C
Relationship
based sales
Already have
the expertise
Clear customer
Personas
People to
People
Closed Millions
In Sales From
Online Leads
ROI – 2800%!
#B2BSM
B2B Myths
Busted
“      Marketing is an
              asset NOT an
              expense.


@KippBodnar
                          ”     Tweet This!
                                #B2BSM
B2B SOCIAL
MEDIA IS
ABOUT REACH
BUILDING
The Social Web Rewards Reach
“         B2B companies
                 should obsess about
                 building reach as
                 much or MORE than
                 B2C companies.



@JeffreyLCohen
                                ”      Tweet This!
                                       #B2BSM
Social reach is
the new
word-of-mouth
referral engine
Share lots of
links
BITLY, 9/2011




The shelf life of a social media link is

                    3 hours.
THE                Links to company
                   blog posts



 10-4-1
 Links to third-
 party articles
                             Link to a company
                             landing page


                             RULE
B2B SOCIAL
MEDIA IS
ABOUT SELLING
“      Your goal shouldn't
              be to buy leads. Your
              goal should be to buy
              customers.




@KippBodnar
                             ”        Tweet This!
                                      #B2BSM
73%
       of CEOs
 don’t believe
    marketers
drive revenue.                 91!
            FOURNAISE MARKETING GROUP: BIT.LY/PENSCQ
Leads fix
the problem
How Social Media Leads Happen


 1
 Tweet    Landing
           Page
                    Form   Lead


 Like      Blog            Landing
           Post
                    CTA
                            Page



         Product           Landing
  +1      Page
                    CTA
                            Page
Dedicated
Monitoring   http://www.flickr.com/photos/giara/2211500258
Place CTAs
Everywhere
Improve
and Iterate
#B2BSM
B2B SOCIAL
MEDIA HAS
CLEAR ROI
“      If you can’t count it,
              why do it?



@KippBodnar
                              ”        Tweet This!
                                       #B2BSM
Math Ahead
TLV-COCA
         = ROI (%)
 COCA
Total Lifetime
Value
Cost of Customer
Acquisition
First- Vs. Last-Action Attribution

               Last-Action
               Attribution:   Attends      Buys
               Clicks on a    Sales Call   Product
               PPC Ad



Looks at
Product Page


                                             First-Action
          Signs Up For        Reads Blog     Attribution:
          Webinar             Post           User Clicks
                                             Link on Twitter
10K-3K
         = 233%
  3K
B2B SOCIAL
MEDIA IS
ONLY ONE PIECE
“         Social media
                 amplifies the
                 effectiveness of
                 offline marketing.
                 It doesn’t replace it.



@JeffreyLCohen
                                   ”      Tweet This!
                                          #B2BSM
Trade shows
are social too
GOAL:
Use Social Media To
Promote Offline
Events
5,000 T-Shirts
RESULT:
235% Increase in
event tickets
distributed and 95%
redeemed
THE BEST TIME
EVER
FOR
MARKETERS
“      Master B2B Social
              Media with reach,
              lead gen, data and
              integration with
              offline activities.



@KippBodnar
                              ”     Tweet This!
                                    #B2BSM
The Pot
of Gold
          http://www.flickr.com/photos/tao_zhyn/442965594/
Prove the
  CEO
 Wrong
You’re the
Star
THANK
 YOU
I’m Brian Halligan.
We wrote The B2B
Nice toMedia you.
Social meet Book.
     amzn.to/b2bsm2
How to Master B2B Social Media Marketing

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Editor's Notes

  1. Connect to milk and pour glass