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Mastering B2B
Social Media
I’m Jeff Cohen.
Nice to meet you.
      @JeffreyLCohen
I wrote The B2B
Social Media Book.
     amzn.to/b2bsm2
#B2BSM
Your opportunity
to shine
60%
   of the sales
cycle is over –
before a buyer
  talks to your
 salesperson.
            CORPORATE EXECUTIVE BOARD: BIT.LY/ZUB2I7
B2B>B2C
Relationship
based sales
Already have
the expertise
Clear customer
Personas
People to
People
Closed Millions
In Sales From
Online Leads
ROI – 2800%!
#B2BSM
B2B Myths
Busted
“         Marketing is an
                 asset NOT an
                 expense.


@JeffreyLCohen
                             ”     Tweet This!
                                   #B2BSM
B2B SOCIAL
MEDIA IS
ABOUT REACH
BUILDING
The Social Web Rewards Reach
“         B2B companies
                 should obsess about
                 building reach as
                 much or MORE than
                 B2C companies.



@JeffreyLCohen
                                ”      Tweet This!
                                       #B2BSM
Social reach is
the new
word-of-mouth
referral engine
Share lots of
links
BITLY, 9/2011




The shelf life of a social media link is
                   3 hours.
THE

 10-4-1
      RULE
THE

 10-4-1
 Links to third-
 party articles


                   RULE
THE   Links to company
      blog posts



 10-4-1
                RULE
THE

 10-4-1
      Link to a company
      landing page


      RULE
B2B SOCIAL
MEDIA IS
ABOUT SELLING
“         Your goal shouldn't
                 be to buy leads. Your
                 goal should be to buy
                 customers.




@JeffreyLCohen
                                ”        Tweet This!
                                         #B2BSM
73%
      of CEOs
 don’t believe
    marketers
drive revenue.
           FOURNAISE MARKETING GROUP: BIT.LY/PENSCQ
Leads fix
the problem
How Social Media Leads Happen


 1
 Tweet    Landing
           Page
                    Form   Lead


 Like      Blog            Landing
           Post
                    CTA
                            Page



         Product           Landing
  +1      Page
                    CTA
                            Page
Dedicated
Monitoring   http://www.flickr.com/photos/giara/2211500258
Place Calls-
To-Actions
Everywhere
Improve
and Iterate
#B2BSM
B2B SOCIAL
MEDIA HAS
CLEAR ROI
“     If you can’t count it,
             why do it?



@JeffreyLCohen
                             ”        Tweet This!
                                      #B2BSM
Math Ahead
TLV-COCA
         = ROI (%)
 COCA
Total Lifetime
Value
Cost of Customer
Acquisition
First- Vs. Last-Action Attribution

               Last-Action
               Attribution:   Attends      Buys
               Clicks on a    Sales Call   Product
               PPC Ad



Looks at
Product Page


                                             First-Action
          Signs Up For                       Attribution:
                              Reads Blog
          Webinar                            User Clicks
                              Post
                                             Link on
                                             Twitter
10K-3K
         = 233%
  3K
B2B SOCIAL
MEDIA IS
ONLY ONE
PIECE
“         Social media
                 amplifies the
                 effectiveness of
                 offline marketing.
                 It doesn’t replace it.



@JeffreyLCohen
                                   ”      Tweet This!
                                          #B2BSM
Trade shows
are social too
GOAL:
Use Social Media To
Promote Offline
Events
5,000 T-Shirts
RESULT:
235% Increase in
event tickets
distributed and 95%
redeemed
THE BEST TIME
EVER
FOR
MARKETERS
“         Master B2B Social
                 Media with reach,
                 lead gen, data and
                 integration with
                 offline activities.



@JeffreyLCohen
                                 ”     Tweet This!
                                       #B2BSM
The Pot
of Gold
          http://www.flickr.com/photos/tao_zhyn/442965594/
Prove the
   CEO
  Wrong
You’re the
Star
THANK
 YOU
I wrote The B2B
Social Media Book.
     amzn.to/b2bsm2

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