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Augmentative and Alternative
  Communication Systems
             Cook and Hussey, Chapter 11




                      Damian Gordon
What is Assistive Technology?

   “Any product, instrument,
    equipment or technical
    system used by a disabled
    or elderly person, made
    specially or existing on the
    market, aimed to prevent,
    compensate, relieve or
    neutralise the deficiency, the
    inability or the handicap.”
    International ISO-9999
    Standard
Last Time
Introduction

   AAC are “designed to ameliorate the
    communication problems of people who
    have severe speech and language
    impairments across the age span.”
Introduction

 It’s important to remember that…
 Language is any conventional system
  of arbitrary symbols organized
  according to a set of rules.
 Speech is the oral expression of
  langauge
Disabilities Affecting Speech,
Language, and Communication

   Dysarthria is a disorder of motor
    speech control resulting from central or
    peripheral nervous system damage that
    causes weakness, slowness, and a
    lack of coordination of the muscles
    necessary for speech production.
Disabilities Affecting Speech,
Language, and Communication

   Apraxia is a disorder affecting the
    coordination of motor movements
    involved in producing speech caused
    by a central nervous system
    dysfunction.
Disabilities Affecting Speech,
Language, and Communication

   Aphasia is a language disorder that
    occurs as a result of a cerebral
    vascular accident to Traumatic Brain
    Injury (TBI). It can affect both
    expression of spoken and written
    language, e.g. some people can forget
    names, places, or events. Others may
    lose the ability to understand spoken
    langauge.
Disabilities Affecting Speech,
Language, and Communication

   Other conditions ameliorated by ACC
    –   Cerebral Palsy
    –   Autism
    –   Stoke
    –   Spinal Cord Injury
    –   Degenerative Diseases
AAC Assessment and Evaluation

   A predictive assessment means that you
    attempt to understand a person’s needs and
    status both today and predict their future
    needs.
   A serial assessment is a continuing
    evaluation to meet changing needs.
   A curriculum-based assessment is
    continuous in classrooms to help coordinate
    AAC interventions with the achievement of
    educational goals.
Barriers to Participation

   Consider the case of a child with a speech
    difficulty, if their school that purchases a
    speech-generating device (SGD), the child
    will have to leave the device at school when
    they go home.
   This creates a real barrier into providing full
    societal participation.
   But school typically allow student to take
    home musical instruments, why is this?
Assessing Representation

   A unique problem in the domain of AAC is
    determining the symbols an individual can
    use to communicate.
Light-Tech AAC Options
Mid-Tech AAC Devices
Mid-Tech AAC Tools
High-Tech Dedicated AAC Tools
High-Tech Non-Dedicated AAC Tools
Communication Software
High-Tech AAC Systems

   Human-Technology Interface
    –   The interface allows the client to access the low-,
        medium, or high-tech device.
    –   These can be joysticks, keyboards, switches,
        mouses, etc.
    –   Most selection sets use visible symbols, so
        people with visual impairments need an
        alternative approach.
Vocabulary Retrieval Techniques

   Abbreviation expansion
   Word prediction
   Word completion
Vocabulary Retrieval Techniques

   Instant phrases are those used frequently for
    greetings, conversational repairs (e.g. “that’s
    not what I mean”), or similar actions; these
    are often encoded as single keystrokes, or
    near the beginning of a scanning matrix.
   Coding of words, sentences or phrases on
    the basis of their meaning is known as
    Semantic Encoding or Minspeak.
Vocabulary Retrieval Techniques

   A picture of an apple could mean “food”
   A picture of the sun could mean “morning”
   Then a picture of an apple and the sun could
    mean “What’s for breakfast?”
Mainstream Technologies

   e-mail
    –   because of the asynchronous nature of e-mail, a
        conversation typically takes place at a slower rate
    –   It allows people to communicate without being
        present in the same physical location
    –   AAC users report that they enjoy establishing
        relationships with people who experience them
        first as people and second as having a disability
Mainstream Technologies

   Mobile phones
    –   As phones get more open-source leads to a
        greater diversity in software tools such as text-to-
        speech, voice recognition, and downloadable
        user profiles
    –   Cameras being built into phones as help those
        CCN users
Vocabulary Selection

   Once an AAC is selected, it is necessary to
    create an individual vocabulary set for
    programming into the device.
   Some conversation categories are presented
    in the following pair of slides.
Vocabulary Selection (1 of 2)
            Category              Sample Vocabulary

Initiating and Interaction   Hey, I’ve got something to say
                             Check this out
                             Come talk to me
                             May I help you?

Greetings                    Hello, I’m pleased to meet you.
                             Where have you been? I’ve been waiting
                             forever.
                             What’s happening?

Response to greetings        I’m fine.
                             Great, how are you?
                             Not so hot, and you?


Requests                     I’d like a_____________ (object, event)
                             I’d like to go to__________(place, event)
Vocabulary Selection (2 of 2)
         Category             Sample Vocabulary

Information Exchange    What time is it?
                        I have a question.
                        The concert begins at 8pm.


Commenting              I agree. / I disagree.
                        What a great idea!
                        Uh-huh.
                        OK.

Wrap-Up/farewell        Well, gotta go. See you later.
                        Bye, nice talking to you


Conversational Repair   Let’s start over.
                        That’s not what I meant.
                        You misunderstood me.
Vocabulary Selection

   Vocabulary needs to vary by context,
    communication mode, and individual
    characteristics.

   Good stuff at;
    – http://aac.unl.edu/vbstudy
Physical Skill Development

   AAC devices require physical skill to operate
    them effectively.
   It takes practice.
   It is important to distinguish between the
    physical skills required to use an AAC device
    from the communication skills needed to
    employ it.
Communicative Competence

   Depends on many factors.
   The context in the HAAT mode affects
    competence in several ways.
   The partner and his or her skill in listening,
    the environment of use, and the cultural
    factors all contribute to or detract from
    communicative competence.
Example
Check out the OATS site

   http://www.oatsoft.org/Software/Software/by-
    category/Repository/Function/AAC

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Augmentative and Alternative Communication Systems

  • 1. Augmentative and Alternative Communication Systems Cook and Hussey, Chapter 11 Damian Gordon
  • 2. What is Assistive Technology?  “Any product, instrument, equipment or technical system used by a disabled or elderly person, made specially or existing on the market, aimed to prevent, compensate, relieve or neutralise the deficiency, the inability or the handicap.” International ISO-9999 Standard
  • 4. Introduction  AAC are “designed to ameliorate the communication problems of people who have severe speech and language impairments across the age span.”
  • 5. Introduction  It’s important to remember that…  Language is any conventional system of arbitrary symbols organized according to a set of rules.  Speech is the oral expression of langauge
  • 6. Disabilities Affecting Speech, Language, and Communication  Dysarthria is a disorder of motor speech control resulting from central or peripheral nervous system damage that causes weakness, slowness, and a lack of coordination of the muscles necessary for speech production.
  • 7. Disabilities Affecting Speech, Language, and Communication  Apraxia is a disorder affecting the coordination of motor movements involved in producing speech caused by a central nervous system dysfunction.
  • 8. Disabilities Affecting Speech, Language, and Communication  Aphasia is a language disorder that occurs as a result of a cerebral vascular accident to Traumatic Brain Injury (TBI). It can affect both expression of spoken and written language, e.g. some people can forget names, places, or events. Others may lose the ability to understand spoken langauge.
  • 9. Disabilities Affecting Speech, Language, and Communication  Other conditions ameliorated by ACC – Cerebral Palsy – Autism – Stoke – Spinal Cord Injury – Degenerative Diseases
  • 10. AAC Assessment and Evaluation  A predictive assessment means that you attempt to understand a person’s needs and status both today and predict their future needs.  A serial assessment is a continuing evaluation to meet changing needs.  A curriculum-based assessment is continuous in classrooms to help coordinate AAC interventions with the achievement of educational goals.
  • 11. Barriers to Participation  Consider the case of a child with a speech difficulty, if their school that purchases a speech-generating device (SGD), the child will have to leave the device at school when they go home.  This creates a real barrier into providing full societal participation.  But school typically allow student to take home musical instruments, why is this?
  • 12. Assessing Representation  A unique problem in the domain of AAC is determining the symbols an individual can use to communicate.
  • 19. High-Tech AAC Systems  Human-Technology Interface – The interface allows the client to access the low-, medium, or high-tech device. – These can be joysticks, keyboards, switches, mouses, etc. – Most selection sets use visible symbols, so people with visual impairments need an alternative approach.
  • 20. Vocabulary Retrieval Techniques  Abbreviation expansion  Word prediction  Word completion
  • 21. Vocabulary Retrieval Techniques  Instant phrases are those used frequently for greetings, conversational repairs (e.g. “that’s not what I mean”), or similar actions; these are often encoded as single keystrokes, or near the beginning of a scanning matrix.  Coding of words, sentences or phrases on the basis of their meaning is known as Semantic Encoding or Minspeak.
  • 22. Vocabulary Retrieval Techniques  A picture of an apple could mean “food”  A picture of the sun could mean “morning”  Then a picture of an apple and the sun could mean “What’s for breakfast?”
  • 23. Mainstream Technologies  e-mail – because of the asynchronous nature of e-mail, a conversation typically takes place at a slower rate – It allows people to communicate without being present in the same physical location – AAC users report that they enjoy establishing relationships with people who experience them first as people and second as having a disability
  • 24. Mainstream Technologies  Mobile phones – As phones get more open-source leads to a greater diversity in software tools such as text-to- speech, voice recognition, and downloadable user profiles – Cameras being built into phones as help those CCN users
  • 25. Vocabulary Selection  Once an AAC is selected, it is necessary to create an individual vocabulary set for programming into the device.  Some conversation categories are presented in the following pair of slides.
  • 26. Vocabulary Selection (1 of 2) Category Sample Vocabulary Initiating and Interaction Hey, I’ve got something to say Check this out Come talk to me May I help you? Greetings Hello, I’m pleased to meet you. Where have you been? I’ve been waiting forever. What’s happening? Response to greetings I’m fine. Great, how are you? Not so hot, and you? Requests I’d like a_____________ (object, event) I’d like to go to__________(place, event)
  • 27. Vocabulary Selection (2 of 2) Category Sample Vocabulary Information Exchange What time is it? I have a question. The concert begins at 8pm. Commenting I agree. / I disagree. What a great idea! Uh-huh. OK. Wrap-Up/farewell Well, gotta go. See you later. Bye, nice talking to you Conversational Repair Let’s start over. That’s not what I meant. You misunderstood me.
  • 28. Vocabulary Selection  Vocabulary needs to vary by context, communication mode, and individual characteristics.  Good stuff at; – http://aac.unl.edu/vbstudy
  • 29. Physical Skill Development  AAC devices require physical skill to operate them effectively.  It takes practice.  It is important to distinguish between the physical skills required to use an AAC device from the communication skills needed to employ it.
  • 30. Communicative Competence  Depends on many factors.  The context in the HAAT mode affects competence in several ways.  The partner and his or her skill in listening, the environment of use, and the cultural factors all contribute to or detract from communicative competence.
  • 32. Check out the OATS site  http://www.oatsoft.org/Software/Software/by- category/Repository/Function/AAC