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Navigating the world of
eLearning
CSOD Foundation: Our Mission
The Cornerstone OnDemand Foundation transforms the way
people help people. Through the contribution of our technology
and talent management expertise, we strengthen nonprofit

organizations around the world by helping them develop, engage,
and empower their employees and the people they serve.
HR Pro Bono Corps
The HR Pro Bono Corps brings much-needed
human capital management expertise to the
nonprofit sector at no cost.
The HR Pro Bono Corps focuses its support in three areas:
• Performance Management
• Learning Management
• Succession Management
About the Presenter
•

15 years of international experience: clients in
United States, Europe and Asia

•

Expertise in consulting, training, and eLearning

development

Tomas
Pødenphant
Lund

•

Expertise in instructional design, project/process,
technical, SCORM and business
Learning Objectives
•

eLearning: The basics

•

eLearning Buzz words

•

eLearning technology
•

LMS

•

Authoring tools

•

Tracking

•

Creating eLearning

•

Getting Started

•

Q&A
eLearning: The Basics
The Basics
What is eLearning?

The process of human
learning occurring via
technology-assisted
means
The Basics
Where does eLearning happen?
Synchronous

Asynchronous
The Basics
What does eLearning look like?
The Basics
How might a nonprofit use eLearning?
• New hire training (internal)
• Program-specific training (internal)
• Community partner training (external)
• Volunteer training (external)
The Basics
eLearning Benefits for a nonprofit:








There are limited budgets to maintain instructors, including the need
to eliminate expensive travel and lodging
Reduce the time in training (vs. classroom-based)
24x7 access
Lower cost training
Consistent delivery every time
Global deployment though an LMS
Ability to access on mobile devices such as laptops or tablets
Buzz Words
The Buzz: Blended Learning

+

=
The Buzz: Formal vs. Informal Learning

Learning happens all the time…
The Buzz: SCORM
Shareable Content Object Resource Model
• The standard when creating eLearning
• Responsible for:
•

Tracking a user’s performance in a course

•

Bookmarking (resume where you left off)

•

Stores answers on questions, time, completion of course, etc.
The Buzz: SCORM
What are the benefits?
 Vendor independence
 Cheaper implementation of content - (standard

authoring and LMS tools)
 Reusability of content
 “Plug and play”
The Buzz: Mobile Learning
The trend: Mobile
• Mobile learning technologies include handheld computers,

laptops, mobile phones and tablets
eLearning
Technology
Technology: eLearning ecosystem
Learning management (LMS) server

eLearning course delivered to learner

Status, score, time and answers
to individual questions is sent
back to the LMS

Learner takes course
Technology: Creating eLearning
 Authoring Tool (offline) or

 Learning Content Management System(Online)
Technology: Authoring tools
•

Similar to Power Point
•

•

Buy 1 license, create as much content as you like

Content commonly needs to be published and

uploaded to a Learning Management System
(LMS)
Technology: LCMS
 Collaborative authoring

 BEWARE: often you cannot take your content with

you to another LMS once you get ready for that
Technology: Learning Management System
•
•
•
•
•
•
•

Allows tracking
ex: user’s score, time spent, answers, completion
Distribution of courses (internal and external)
Reporting
Normally priced per user. Prices vary greatly
350+ LMS’ in the world
Sometimes integrated with Talent-and performance
management systems
Technology: Tracking
 You CAN start without an LMS. You can put content

created with authoring tools on websites and intranet
 Google Analytics will show you how much your

content is being used - but not exactly who is using it
 It is not advised that you build your own LMS
Authoring Tool What does it look like?
LMS-What does it
look like?
LMS: The Gift of Learning
• Utilizes CSOD’s Learning Management technology
• Provides free training to nonprofit staff and volunteers
• e-learning and other training resources
Are you ready?
Are you ready?: Time commitment
What is the time investment?
Chapman, B. (2010). How Long Does it Take to Create Learning?
• 249 companies organizations
• 3,947 learning development professionals
• content consumed by 19,875,946 learners

Groups eLearning into three levels on a scale progressing from
basic to advanced…
How long does it take to create elearning
Development time for one student hour of elearning
800
700
600
500
400
300
200
100
0
49

79

125

127

184

267

217

490

716

Low

Average

High

Low

Average

High

Low

Average

High

Level 1 Average

Level 1 - High

Level 2 - low

Level 2 - High

Level 3- Low

Level 3 Average

Level 3 - High

Basic

Level 1 - low

Intermediate2 Level
Average

Advanced

Source Citation: Chapman, B. (2010). How Long Does it Take to Create Learning? [Research Study]. Published by Chapman Alliance LLC. www.chapmanalliance.com
Are you ready?: Time commitment
• Reflect total time for production
•

Splits roughly 50/50 between technical work and the work done by
subject matter experts and project manager, etc.

• These numbers will be higher for a first project while you are

building skills
• Best practice: Keep eLearning modules short(ish)
Are you ready?: Cost considerations
• Who is doing the work?
•

Internal creation

•

External creation

• Hourly rates
• Cost to buy media
• Cost for Software (Authoring Tool)
• Cost for Learning Management System
• Administration
Creating
eLearning
Instructional Design: The Definition
What is instructional design?
• The process of designing how the learner will best meet the

learning objective
• What do they know now? What do they need to know?

• How to “fill the gap”? An e-learning course? Instructor Led

Class? Conference Call? a tool?
• What is the “flow” of the course?
• How will the content be communicated?
Creating eLearning
Getting from......
Instructional Design: Best Practices
• There is good science on what works

• A great book on instructional design
Instructional Design: Best Practices
How should content be presented?
• text only
• speak (audio) only
• text plus Speak
Instructional Design: Best Practices
• Research has shown that text which is also spoken, causes a

decrease in knowledge retention.
• This is likely because the brain is overloaded -using it’s cognitive

capacity to synchronize what the ears are hearing with what the

eyes are seeing
• Overloading the brain with redundant information instead of

supporting information is not ideal. This is called The
Redundancy Effect
.
Instructional Design: Best Practices

Working Memory
Visual Center

Auditory Center
Text: Leonardo da da
Audio: Leonardo
Vinci, Mona Lisa
Vinci, Mona Lisa
blah blah blah blah
blah blah
blah blah blah blah
blah blah blah blah

Overload
“I totally get it”
Instructional Design: Best Practices
What content should be included?
The Action Mapping process
1. Identify the business goal
2. Identify what people need to do to reach that goal

3. Design activities that help people practice each behavior
4. Identify the minimum information people need to complete each

activity

Source: Cathy Moore ElearningBlueprint.com
Getting Started
• Start Small
• Begin with a pilot project from existing assets
• Have clear learning objectives - with tangible goals
• Start with the content- LMS can wait
Questions?
http://www.csodfoundation.org

foundation@csodfoundation.org
Upcoming Webinar
Topic:

Getting the Grant

Date:

Wednesday, November 13 at 10 am PST/1pm EST

Description:

Learn how to become a better grantseeker! Join us for an informative
discussion on the world of private grantmaking and the essentials of
grantseeking from foundations and corporations. Find out how to identify which
grantmakers to approach and which tools and resources can make your search
more effective

Registration details to follow today’s webinar
Find us on:

https://twitter.com/CSODFoundation
https://facebook.com/CSODFoundation
http://www.linkedin.com/company/cornerstone-ondemand-foundation

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Navigating The World of E-Learning

  • 1. Navigating the world of eLearning
  • 2. CSOD Foundation: Our Mission The Cornerstone OnDemand Foundation transforms the way people help people. Through the contribution of our technology and talent management expertise, we strengthen nonprofit organizations around the world by helping them develop, engage, and empower their employees and the people they serve.
  • 3. HR Pro Bono Corps The HR Pro Bono Corps brings much-needed human capital management expertise to the nonprofit sector at no cost. The HR Pro Bono Corps focuses its support in three areas: • Performance Management • Learning Management • Succession Management
  • 4. About the Presenter • 15 years of international experience: clients in United States, Europe and Asia • Expertise in consulting, training, and eLearning development Tomas Pødenphant Lund • Expertise in instructional design, project/process, technical, SCORM and business
  • 5. Learning Objectives • eLearning: The basics • eLearning Buzz words • eLearning technology • LMS • Authoring tools • Tracking • Creating eLearning • Getting Started • Q&A
  • 7. The Basics What is eLearning? The process of human learning occurring via technology-assisted means
  • 8. The Basics Where does eLearning happen? Synchronous Asynchronous
  • 9. The Basics What does eLearning look like?
  • 10. The Basics How might a nonprofit use eLearning? • New hire training (internal) • Program-specific training (internal) • Community partner training (external) • Volunteer training (external)
  • 11. The Basics eLearning Benefits for a nonprofit:        There are limited budgets to maintain instructors, including the need to eliminate expensive travel and lodging Reduce the time in training (vs. classroom-based) 24x7 access Lower cost training Consistent delivery every time Global deployment though an LMS Ability to access on mobile devices such as laptops or tablets
  • 13. The Buzz: Blended Learning + =
  • 14. The Buzz: Formal vs. Informal Learning Learning happens all the time…
  • 15. The Buzz: SCORM Shareable Content Object Resource Model • The standard when creating eLearning • Responsible for: • Tracking a user’s performance in a course • Bookmarking (resume where you left off) • Stores answers on questions, time, completion of course, etc.
  • 16. The Buzz: SCORM What are the benefits?  Vendor independence  Cheaper implementation of content - (standard authoring and LMS tools)  Reusability of content  “Plug and play”
  • 17. The Buzz: Mobile Learning The trend: Mobile • Mobile learning technologies include handheld computers, laptops, mobile phones and tablets
  • 19. Technology: eLearning ecosystem Learning management (LMS) server eLearning course delivered to learner Status, score, time and answers to individual questions is sent back to the LMS Learner takes course
  • 20. Technology: Creating eLearning  Authoring Tool (offline) or  Learning Content Management System(Online)
  • 21. Technology: Authoring tools • Similar to Power Point • • Buy 1 license, create as much content as you like Content commonly needs to be published and uploaded to a Learning Management System (LMS)
  • 22. Technology: LCMS  Collaborative authoring  BEWARE: often you cannot take your content with you to another LMS once you get ready for that
  • 23. Technology: Learning Management System • • • • • • • Allows tracking ex: user’s score, time spent, answers, completion Distribution of courses (internal and external) Reporting Normally priced per user. Prices vary greatly 350+ LMS’ in the world Sometimes integrated with Talent-and performance management systems
  • 24. Technology: Tracking  You CAN start without an LMS. You can put content created with authoring tools on websites and intranet  Google Analytics will show you how much your content is being used - but not exactly who is using it  It is not advised that you build your own LMS
  • 25. Authoring Tool What does it look like?
  • 27. LMS: The Gift of Learning • Utilizes CSOD’s Learning Management technology • Provides free training to nonprofit staff and volunteers • e-learning and other training resources
  • 29. Are you ready?: Time commitment What is the time investment? Chapman, B. (2010). How Long Does it Take to Create Learning? • 249 companies organizations • 3,947 learning development professionals • content consumed by 19,875,946 learners Groups eLearning into three levels on a scale progressing from basic to advanced…
  • 30. How long does it take to create elearning Development time for one student hour of elearning 800 700 600 500 400 300 200 100 0 49 79 125 127 184 267 217 490 716 Low Average High Low Average High Low Average High Level 1 Average Level 1 - High Level 2 - low Level 2 - High Level 3- Low Level 3 Average Level 3 - High Basic Level 1 - low Intermediate2 Level Average Advanced Source Citation: Chapman, B. (2010). How Long Does it Take to Create Learning? [Research Study]. Published by Chapman Alliance LLC. www.chapmanalliance.com
  • 31. Are you ready?: Time commitment • Reflect total time for production • Splits roughly 50/50 between technical work and the work done by subject matter experts and project manager, etc. • These numbers will be higher for a first project while you are building skills • Best practice: Keep eLearning modules short(ish)
  • 32. Are you ready?: Cost considerations • Who is doing the work? • Internal creation • External creation • Hourly rates • Cost to buy media • Cost for Software (Authoring Tool) • Cost for Learning Management System • Administration
  • 34. Instructional Design: The Definition What is instructional design? • The process of designing how the learner will best meet the learning objective • What do they know now? What do they need to know? • How to “fill the gap”? An e-learning course? Instructor Led Class? Conference Call? a tool? • What is the “flow” of the course? • How will the content be communicated?
  • 36. Instructional Design: Best Practices • There is good science on what works • A great book on instructional design
  • 37. Instructional Design: Best Practices How should content be presented? • text only • speak (audio) only • text plus Speak
  • 38. Instructional Design: Best Practices • Research has shown that text which is also spoken, causes a decrease in knowledge retention. • This is likely because the brain is overloaded -using it’s cognitive capacity to synchronize what the ears are hearing with what the eyes are seeing • Overloading the brain with redundant information instead of supporting information is not ideal. This is called The Redundancy Effect
  • 39. . Instructional Design: Best Practices Working Memory Visual Center Auditory Center Text: Leonardo da da Audio: Leonardo Vinci, Mona Lisa Vinci, Mona Lisa blah blah blah blah blah blah blah blah blah blah blah blah blah blah Overload “I totally get it”
  • 40. Instructional Design: Best Practices What content should be included? The Action Mapping process 1. Identify the business goal 2. Identify what people need to do to reach that goal 3. Design activities that help people practice each behavior 4. Identify the minimum information people need to complete each activity Source: Cathy Moore ElearningBlueprint.com
  • 41. Getting Started • Start Small • Begin with a pilot project from existing assets • Have clear learning objectives - with tangible goals • Start with the content- LMS can wait
  • 43. Upcoming Webinar Topic: Getting the Grant Date: Wednesday, November 13 at 10 am PST/1pm EST Description: Learn how to become a better grantseeker! Join us for an informative discussion on the world of private grantmaking and the essentials of grantseeking from foundations and corporations. Find out how to identify which grantmakers to approach and which tools and resources can make your search more effective Registration details to follow today’s webinar Find us on: https://twitter.com/CSODFoundation https://facebook.com/CSODFoundation http://www.linkedin.com/company/cornerstone-ondemand-foundation

Editor's Notes

  1. (Insert your Name and Date where indicated)Notes:WelcomeIntroductions
  2. New Hire or program specific training: so you don’t have to use precious people resources. You can record all or part of a training and make it available to a specific audience of learnersYou can also use e-learning to deliver training to an external audience. As a nonprofit, you may have community partners or even volunteers who you need to make training available to.
  3. remind participants that all development tools are designed to produce content that is SCORM compliant. They really don’t have to worry about this until they start to develop content. this is not a fancy word you need to really understand, but just make sure the person developing your e-learning content produces your final product as SCORM compliant.
  4. Mobile learning focuses on the mobility of the learner, interacting with portable technologies, and learning that reflects a focus on how society and its institutions can accommodate and support an increasingly mobile population. Currently working: Laptop/tablet –dominate mobile learning. Potential for smart phones-limitations based on size
  5. May use a built-in LCMS You might want to name the top 3 tools here to help them out including Captivate, Articulate/Articulate Storyline, and Lectora (in order by usage based on eLearning Guild results published this month)
  6. I would suggest a transition here---”Now that we’ve discussed e-learning basics, let’s move on to readiness.”
  7. Example: Training volunteers