SlideShare a Scribd company logo
1 of 50
Download to read offline
Business Transformation Through Learning InnovationMODERNISINGLEARNING: DELIVERINGRESULTS 
Welcome to the launch of the 
2014-15 Towards Maturity Benchmark Study
Are today’s corporate learning strategies keeping up with the pace of change?
What does a modernised learning strategy look like to you? 
Answer in the chat box!
Modernised Learning Strategy 
For Less 
Delivering More 
Modernise 
[moh-der-nize] 
Verb: adapt (something) to modern needs or habits, typically by installing modern equipment or adopting modern ideas or methods. 
Outputs 
Responsiveness 
Learning support where needed 
Technology
Today’sAgenda 
600 
L&D Leaders 
5000+ Learners 
ACTIONPLAN+ = 
YOU+ 
Progress Update 
Aligning to Need 
New Models of Learning 
Boosting Agility 
Secrets of the learning leaders
About benchmarking 
TM Index 
Who is reporting the best results? And what are they doing differently? 
THETOP10% 
New for 2014
NEWMODELSOFLEARNING 
Integrate 
Learning 
& Talent 
Develop 
Learning 
Culture 
Transform 
TrainingALIGNINGTONEED 
Customer 
Activated 
Learning 
2 Way Business 
AlignmentEQUIPL&D ASAGENTSOFCHANGE 
THETOWARDSMATURITYNEWLEARNINGAGENDA–AROADMAPFORCHANGE
Progress Update 
Aligning to Need 
New Models of Learning 
Boosting Agility 
Secrets of the learning leaders
L&D professionals today want even more 
LauraOverton 
TowardsMaturity 
www.towardsmaturity.org/2014benchmark
Resources 
1 in 3 
Are increasing team size 
and 
L&D Budget
Reaching more people than ever before
29% of learning is e-enabled 
But most of it is compliance related 
(but not for )
Using more Technology 
200% 
increase since 2010 
19% 
budget allocated 
Delivering Efficiency -17% Cost reduction 
+21% Volume-22% Delivery time -20% Study time
We are busy being busy 
but what IMPACT are we making?
INCREASINGPERFORMANCEGAP 
87% want change 2014 
74% want change 2010 
51% reported benefits 
31% reported benefits 
53%Top Q 
63%Top Deck
Answer in the chat box! 
What is stopping us from realising our expectations?
This is not a time to give up, 
but to take another look at the evidence! 
Progress Update 
Aligning to Need 
New Models of Learning 
Boosting Agility 
Secrets of the learning leaders
Data-driven decision makingBusiness leaders use it to: PredictPlanPersuadePersonaliseL&D leaders don’t! 1 in 5 use learning analytics or benchmarking to improve service and performanceData has become likened to oil as the next great natural resource. -Daniel Newman, Forbes July 14“ ”
Gaining Market Share 
Talent 
DeliveringNew Products & Services 
So what can learningInnovation bring to the Table?
Gaining Market Share 
17% rise in customer satisfaction 
10% improvementin revenue 
Talent 
9%reduction in attrition 
17% improvement in engagement 
14% improvement in productivity 
12%reduction in time to competency 
DeliveringNew Products & Services 
Change new products & services 23% faster 
Roll out new IT applications 26% faster 
& improve efficiency!
Our goal was to achieve complete transformationand it was imperative that we achieve it quickly. This is why we made learning and development a catalyst for change. In doing so, we’ve shown that modernising learning has delivered results that matter to our staff, to our residents and to our shareholders. ALIGNINGTONEED 
Dr Chai Patel, CBE FRCPChairman of HC-One 
2 Way Business 
Alignment 
But only 32% of L&D professionals work with business leaders to identify what KPI’s need to be changed
Balancing the needsof organisationsandindividuals
How do our staff learn best? 
88%learners learn from collaboration with team workers 
79%from manager support 
70%from Google 
46%from formal education courses (17% from classroom courses) 
55%learn on the way to work 
82%want to learn at their own pace 
YETONLY 
1/3 
OFL&D LEADERSKNOWHOWTHEIRSTAFFACTUALLYLEARNATWORK…
Staff ALIGNINGTONEED 
Are we listening to our customers? 
Customer 
Activated 
Learning 
31% find self paced e-learning courses useful 
85% are downloading apps to a mobile or tablet 
80% willing to share what they know using technology 
93% of L&D leaders are investing in self paced e-learning courses 
Fewer than 1 in 5 L&D are working with tools to build and deliver apps 
20% believe their staff know how connect and share 
L&D Leaders
Supporting learning and performance where it counts 
Progress Update 
Aligning to Need 
New Models of Learning 
Boosting Agility 
Secrets of the learning leaders
Supporting continual learning at work 
What do I need to get started? 
What do I need to get better? 
What do I need to get out of a fix? 
What do I need to progress my career? 
What do I need right here right now?
45% 
Skills diagnostic 
tools 
12% content curation 
42% 
70:20:10 
26% 
MOOCs 
30% 
Micro- content
NEWMODELSOFLEARNING 
Transform 
Training 
Involving stakeholders 
Content design 
Reward and recognition 
Practice and reflection 
Design with the class in mind
66%providing job aids37% equip line managers with resources so their teams get the most out of online learning14%encourage learners to share experiences and solve problems online12% have content curation strategies in place NEWMODELSOFLEARNING 
Develop 
Learning 
Culture
NEWMODELSOFLEARNING 
Integrate 
Learning 
& Talent 
Only16% start organisational learning before staff join 
Supporting career progression: 
18% 
are using some form of Academy 
All use skills diagnostics
NEWMODELSOFLEARNING 
Transform 
Training 
Develop 
Learning 
Culture 
Integrate 
Learning 
& Talent 
21% Blend range of technologies 
14% Actively encourage sharing 
19% Reinforce on-boarding 
85% 
67% 
67%
Progress Update 
Aligning to Need 
New Models of Learning 
Boosting Agility 
Secrets of the learning leaders
BOOSTING AGILITY 
Flexible 
Learning45% support BYOD39% develop platform independent content32% offer content in the cloud
BOOSTING AGILITY 
Simplify 
Harness what you have 
Make it easy 
Make it relevant 
Eliminate noise 
Be clear
LauraOverton 
TowardsMaturity 
www.towardsmaturity.org/2014benchmark BOOSTING AGILITY 
Respond 
Faster 
#1 motivating factor for learners 
to learn online 
1.To be able to do my job faster and better 
L&D agree they deliver in timeto meet the needs of the business 
“I want to be able to do my job fasterand better” 
51% 
47%
NEWMODELSOFLEARNING 
Integrate 
Learning 
& Talent 
Develop 
Learning 
Culture 
Transform 
TrainingALIGNINGTONEED 
Customer 
Activated 
Learning 
2 Way Business 
AlignmentEQUIPL&D ASAGENTSOFCHANGE 
THETOWARDSMATURITYNEWLEARNINGAGENDA–AROADMAPFORCHANGE 
Are we equipped ?
EQUIPL&D ASAGENTSOFCHANGE 
So how well equipped are L&D to Modernise Learning and Deliver Results? 
Current L&D Skills
Here’s the challenge 
Blend different technologies 
Reinforce on-boarding 
Identify business KPIs 
Encourage sharing 
Commsplan in place 
87% 
7% 
7% 
7%
So where do we go to getback in the flow? 
Stagnate 
[staɡˈneɪt] 
Verb: cease to flow or move; become stagnant; cease developing; become inactive or dull 
……NOTANOPTION!
Progress Update 
Aligning to Need 
New Models of Learning 
Boosting Agility 
Secrets of the learning leaders
Top DeckareDelivering 
TOPDECK 
Avg. 
TOPDECK 
Avg. 
TOPDECK 
Avg. 
Speed up and improve the application of learning back in workplace 
Provide a faster response to changing business conditions 
Increase on-the-job productivity 
65% 
21% 
24% 
62% 
72% 
28%
Top DeckareEngaging 
73% 
report positive staff behaviour (21%) 
64% 
agree staff put what they have learned into practice (25%)
Top DeckareHarnessing Technology
DNA OFTHELEARNINGLEADERS 
•Alignment (and resourcing) 
•Active learner voice 
•Design beyond the course 
•Proactive in connecting
Modernising Learning: Delivering Results 
Time to Act! Get The Edge
I encourage business and learning leaders alike to use the evidence from the Towards Maturity Benchmark Study to challenge traditional thinking about learning, performance, talent, technology and change…. 
Dr Chai Patel, CBE FRCPChairman of HC-One
…..But don’t just read it, take action where it counts to deliver lasting business transformation. 
Dr Chai Patel, CBE FRCPChairman of HC-One
Time to act! #Gettheedge14 
www.towardsmaturity.org/2014benchmark 
laura@towardsmaturity.org 
LinkedIn: New Learning Benchmarks 
Business Transformation Through Learning Innovation 
Download 
Today
THETOWARDSMATURITYBENCHMARKSTUDYISMADEPOSSIBLETHANKSTOTHESUPPORTOFTOWARDSMATURITY’SAMBASSADORS: 
Leading learning organisations who share our passion that independent research should be freely available to all. 
To join or find out more go to: 
www.towardsmaturity.org/ambassadors
ABOUTUS 
Towards Maturity is a benchmarking practice that provides authoritative research and expert consultancy services to help assess and improve the effectiveness and consistency of L&D performance within organisations. It leverages the data gathered from the largest learning and development benchmark in Europe. 
Download our case studies to support your business case for change at 
www.towardsmaturity.org 
Find out your own Towards Maturity Index™ to see if you are amongst the top learning companies at http://mybenchmark.towardsmaturity.org/ 
LauraOverton 
TowardsMaturity 
New Learning Benchmarksn 
Contact us via:

More Related Content

What's hot

What's hot (20)

Are You Equipped to Lead L&D Into the Future?
Are You Equipped to Lead L&D Into the Future?Are You Equipped to Lead L&D Into the Future?
Are You Equipped to Lead L&D Into the Future?
 
6 secrets of mobile learning success by towards maturity 2013
6 secrets of mobile learning success by towards maturity 20136 secrets of mobile learning success by towards maturity 2013
6 secrets of mobile learning success by towards maturity 2013
 
Unlocking Your Potential to Drive The New Learning Organisation
Unlocking Your Potential to Drive The New Learning OrganisationUnlocking Your Potential to Drive The New Learning Organisation
Unlocking Your Potential to Drive The New Learning Organisation
 
How to kickstart your learner-centric strategy
How to kickstart your learner-centric strategyHow to kickstart your learner-centric strategy
How to kickstart your learner-centric strategy
 
Grabbing the attention of time starved Learners
Grabbing the attention of time starved LearnersGrabbing the attention of time starved Learners
Grabbing the attention of time starved Learners
 
Are Your Staff Ready to Learn Online?
Are Your Staff Ready to Learn Online?Are Your Staff Ready to Learn Online?
Are Your Staff Ready to Learn Online?
 
Unlocking Potential: Releasing the potential of the business and its people t...
Unlocking Potential: Releasing the potential of the business and its people t...Unlocking Potential: Releasing the potential of the business and its people t...
Unlocking Potential: Releasing the potential of the business and its people t...
 
Making it Happen - How L&D Can Influence Lasting Change - Laura Overton - Tow...
Making it Happen - How L&D Can Influence Lasting Change - Laura Overton - Tow...Making it Happen - How L&D Can Influence Lasting Change - Laura Overton - Tow...
Making it Happen - How L&D Can Influence Lasting Change - Laura Overton - Tow...
 
Driving Performance in a Knowledge Economy - The Secret Sauce for People Prof...
Driving Performance in a Knowledge Economy - The Secret Sauce for People Prof...Driving Performance in a Knowledge Economy - The Secret Sauce for People Prof...
Driving Performance in a Knowledge Economy - The Secret Sauce for People Prof...
 
10 Hidden Secrets of Top Performing L&D Teams - DevLearn 2015
10 Hidden Secrets of Top Performing L&D Teams - DevLearn 201510 Hidden Secrets of Top Performing L&D Teams - DevLearn 2015
10 Hidden Secrets of Top Performing L&D Teams - DevLearn 2015
 
Future proofing your L&D strategy
Future proofing your L&D strategyFuture proofing your L&D strategy
Future proofing your L&D strategy
 
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
Measuring Learning Effectiveness: Beyond Training Happy Sheets & Memory Recall
 
Finding your keys to success
Finding your keys to successFinding your keys to success
Finding your keys to success
 
10 Insights for Engaging Learners
10 Insights for Engaging Learners10 Insights for Engaging Learners
10 Insights for Engaging Learners
 
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...
 
Meeting the Needs of the Modern Learner
Meeting the Needs of the Modern LearnerMeeting the Needs of the Modern Learner
Meeting the Needs of the Modern Learner
 
7 Practical Tips for Building the Skills of Your L&D Team
7 Practical Tips for Building the Skills of Your L&D Team7 Practical Tips for Building the Skills of Your L&D Team
7 Practical Tips for Building the Skills of Your L&D Team
 
Building a Global Learning Culture: (LT16)
Building a Global Learning Culture: (LT16)Building a Global Learning Culture: (LT16)
Building a Global Learning Culture: (LT16)
 
A Framework to Tie Learning ROI to Business Outcomes
A Framework to Tie Learning ROI to Business OutcomesA Framework to Tie Learning ROI to Business Outcomes
A Framework to Tie Learning ROI to Business Outcomes
 
Learning at the Speed of Business
Learning at the Speed of BusinessLearning at the Speed of Business
Learning at the Speed of Business
 

Similar to Modernising Learning: Delivering Results (2014)

Chief Learning & Development Officer 2015
Chief Learning & Development Officer 2015Chief Learning & Development Officer 2015
Chief Learning & Development Officer 2015
Makafui Gbedemah
 

Similar to Modernising Learning: Delivering Results (2014) (20)

Laura Overton on 'Modernising Learning and Making it a Reality'
Laura Overton on 'Modernising Learning and Making it a Reality'Laura Overton on 'Modernising Learning and Making it a Reality'
Laura Overton on 'Modernising Learning and Making it a Reality'
 
Smarter Decisions for Stronger Performance: How to use data to partner for su...
Smarter Decisions for Stronger Performance: How to use data to partner for su...Smarter Decisions for Stronger Performance: How to use data to partner for su...
Smarter Decisions for Stronger Performance: How to use data to partner for su...
 
LEO hosts Toward's Maturity: Modernising Learning
LEO hosts Toward's Maturity: Modernising LearningLEO hosts Toward's Maturity: Modernising Learning
LEO hosts Toward's Maturity: Modernising Learning
 
Make 2016 the Year of Learning Impact: Learn From the Leaders
Make 2016 the Year of Learning Impact: Learn From the LeadersMake 2016 the Year of Learning Impact: Learn From the Leaders
Make 2016 the Year of Learning Impact: Learn From the Leaders
 
Go Beyond: Going Beyond With Learning Analytics
Go Beyond: Going Beyond With Learning AnalyticsGo Beyond: Going Beyond With Learning Analytics
Go Beyond: Going Beyond With Learning Analytics
 
The essential keys for unlocking potential
The essential keys for unlocking potentialThe essential keys for unlocking potential
The essential keys for unlocking potential
 
Towards Maturity & PA Consulting presentation
Towards Maturity & PA Consulting presentationTowards Maturity & PA Consulting presentation
Towards Maturity & PA Consulting presentation
 
Modernising Learning: How To Stay Ahead of the Game
Modernising Learning: How To Stay Ahead of the GameModernising Learning: How To Stay Ahead of the Game
Modernising Learning: How To Stay Ahead of the Game
 
Learning & Development: A Prescriptive Vision for Accelerating Business Success
Learning & Development: A Prescriptive Vision for Accelerating Business SuccessLearning & Development: A Prescriptive Vision for Accelerating Business Success
Learning & Development: A Prescriptive Vision for Accelerating Business Success
 
xCLCSem - Embracing change - better together - Laura Overton
xCLCSem - Embracing change - better together - Laura OvertonxCLCSem - Embracing change - better together - Laura Overton
xCLCSem - Embracing change - better together - Laura Overton
 
What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
What's Changed in Learning Evaluation? > Learning & Skills Talk 2015What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
 
Healthcare Employee Engagement Solutions
Healthcare Employee Engagement Solutions Healthcare Employee Engagement Solutions
Healthcare Employee Engagement Solutions
 
5 Barrier to Effective Employee Training Programs and How to Crush Them | Web...
5 Barrier to Effective Employee Training Programs and How to Crush Them | Web...5 Barrier to Effective Employee Training Programs and How to Crush Them | Web...
5 Barrier to Effective Employee Training Programs and How to Crush Them | Web...
 
CLC member seminar june 16 Demonstrating value - Laura Overton, Towards Mat...
CLC member seminar june 16   Demonstrating value - Laura Overton, Towards Mat...CLC member seminar june 16   Demonstrating value - Laura Overton, Towards Mat...
CLC member seminar june 16 Demonstrating value - Laura Overton, Towards Mat...
 
Training Trends Report 2022.pdf
Training Trends Report 2022.pdfTraining Trends Report 2022.pdf
Training Trends Report 2022.pdf
 
The Future of Learning: Embracing Emerging Trends and Technology Advances to ...
The Future of Learning: Embracing Emerging Trends and Technology Advances to ...The Future of Learning: Embracing Emerging Trends and Technology Advances to ...
The Future of Learning: Embracing Emerging Trends and Technology Advances to ...
 
Delivering Learning to a Dispersed and Virtual Workforce [Webinar 07.14.15]
Delivering Learning to a Dispersed and Virtual Workforce [Webinar 07.14.15]Delivering Learning to a Dispersed and Virtual Workforce [Webinar 07.14.15]
Delivering Learning to a Dispersed and Virtual Workforce [Webinar 07.14.15]
 
Chief Learning & Development Officer 2015
Chief Learning & Development Officer 2015Chief Learning & Development Officer 2015
Chief Learning & Development Officer 2015
 
HOW WILL THE FOURTH INDUSTRIAL REVOLUTION IMPACT HR AND LEARNING & DEVELOPMEN...
HOW WILL THE FOURTH INDUSTRIAL REVOLUTION IMPACT HR AND LEARNING & DEVELOPMEN...HOW WILL THE FOURTH INDUSTRIAL REVOLUTION IMPACT HR AND LEARNING & DEVELOPMEN...
HOW WILL THE FOURTH INDUSTRIAL REVOLUTION IMPACT HR AND LEARNING & DEVELOPMEN...
 
Using an Evidence-Based Learning Strategy to Win Hearts and Minds
Using an Evidence-Based Learning Strategy to Win Hearts and MindsUsing an Evidence-Based Learning Strategy to Win Hearts and Minds
Using an Evidence-Based Learning Strategy to Win Hearts and Minds
 

More from Laura Overton

More from Laura Overton (9)

Linking learning to business
Linking learning to businessLinking learning to business
Linking learning to business
 
Towards Maturity L&D Health Check webinar
Towards Maturity L&D Health Check webinarTowards Maturity L&D Health Check webinar
Towards Maturity L&D Health Check webinar
 
Working smarter for greater impact
Working smarter for greater impactWorking smarter for greater impact
Working smarter for greater impact
 
The Last Word: 3 Tips for Making Change Happen
The Last Word: 3 Tips for Making Change HappenThe Last Word: 3 Tips for Making Change Happen
The Last Word: 3 Tips for Making Change Happen
 
Opening a New Conversation with Business Leaders: It's Time For Action
Opening a New Conversation with Business Leaders: It's Time For ActionOpening a New Conversation with Business Leaders: It's Time For Action
Opening a New Conversation with Business Leaders: It's Time For Action
 
Going Global: The Challenges of Building Skills in Geographically Dispersed T...
Going Global: The Challenges of Building Skills in Geographically Dispersed T...Going Global: The Challenges of Building Skills in Geographically Dispersed T...
Going Global: The Challenges of Building Skills in Geographically Dispersed T...
 
Debunking the ‘learner centric’ myths of L&D
Debunking the ‘learner centric’ myths of L&DDebunking the ‘learner centric’ myths of L&D
Debunking the ‘learner centric’ myths of L&D
 
How to get your L&D team in tip top condition for 2015
How to get your L&D team in tip top condition for 2015How to get your L&D team in tip top condition for 2015
How to get your L&D team in tip top condition for 2015
 
Entering the Twittersphere: Using Twitter as a Learning Tool
Entering the Twittersphere: Using Twitter as a Learning ToolEntering the Twittersphere: Using Twitter as a Learning Tool
Entering the Twittersphere: Using Twitter as a Learning Tool
 

Recently uploaded

ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...
ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...
ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...
brennadilys816
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
CaitlinCummins3
 
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di PasuruanObat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Jakarta Wa 085176963835 Apotek Jual Obat Cytotec Di Jakarta
 
#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...
#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...
#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...
drm1699
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
daisycvs
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
seri bangash
 

Recently uploaded (20)

hyundai capital 2023 consolidated financial statements
hyundai capital 2023 consolidated financial statementshyundai capital 2023 consolidated financial statements
hyundai capital 2023 consolidated financial statements
 
ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...
ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...
ابو ظبي اعلان | - سايتوتك في الامارات حبوب الاجهاض للبيع ف حبوب الإجهاض ... ا...
 
How to refresh to be fit for the future world
How to refresh to be fit for the future worldHow to refresh to be fit for the future world
How to refresh to be fit for the future world
 
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxBlinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
 
Global Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdfGlobal Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdf
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
 
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In HarareTop^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
 
WAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdfWAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdf
 
Beyond Numbers A Holistic Approach to Forensic Accounting
Beyond Numbers A Holistic Approach to Forensic AccountingBeyond Numbers A Holistic Approach to Forensic Accounting
Beyond Numbers A Holistic Approach to Forensic Accounting
 
Moradia Isolada com Logradouro; Detached house with patio in Penacova
Moradia Isolada com Logradouro; Detached house with patio in PenacovaMoradia Isolada com Logradouro; Detached house with patio in Penacova
Moradia Isolada com Logradouro; Detached house with patio in Penacova
 
Daftar Rumpun, Pohon, dan Cabang Ilmu (2024).pdf
Daftar Rumpun, Pohon, dan Cabang Ilmu (2024).pdfDaftar Rumpun, Pohon, dan Cabang Ilmu (2024).pdf
Daftar Rumpun, Pohon, dan Cabang Ilmu (2024).pdf
 
Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...
Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...
Most Visionary Leaders in Cloud Revolution, Shaping Tech’s Next Era - 2024 (2...
 
MichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdfMichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdf
 
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di PasuruanObat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
Obat Aborsi Pasuruan 0851\7696\3835 Jual Obat Cytotec Di Pasuruan
 
#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...
#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...
#Mtp-Kit Prices » Qatar. Doha (+27737758557) Abortion Pills For Sale In Doha,...
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
 
Elevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO ServicesElevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO Services
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
 
Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)
 
Unlocking Growth The Power of Outsourcing for CPA Firms
Unlocking Growth The Power of Outsourcing for CPA FirmsUnlocking Growth The Power of Outsourcing for CPA Firms
Unlocking Growth The Power of Outsourcing for CPA Firms
 

Modernising Learning: Delivering Results (2014)

  • 1. Business Transformation Through Learning InnovationMODERNISINGLEARNING: DELIVERINGRESULTS Welcome to the launch of the 2014-15 Towards Maturity Benchmark Study
  • 2. Are today’s corporate learning strategies keeping up with the pace of change?
  • 3. What does a modernised learning strategy look like to you? Answer in the chat box!
  • 4. Modernised Learning Strategy For Less Delivering More Modernise [moh-der-nize] Verb: adapt (something) to modern needs or habits, typically by installing modern equipment or adopting modern ideas or methods. Outputs Responsiveness Learning support where needed Technology
  • 5. Today’sAgenda 600 L&D Leaders 5000+ Learners ACTIONPLAN+ = YOU+ Progress Update Aligning to Need New Models of Learning Boosting Agility Secrets of the learning leaders
  • 6. About benchmarking TM Index Who is reporting the best results? And what are they doing differently? THETOP10% New for 2014
  • 7. NEWMODELSOFLEARNING Integrate Learning & Talent Develop Learning Culture Transform TrainingALIGNINGTONEED Customer Activated Learning 2 Way Business AlignmentEQUIPL&D ASAGENTSOFCHANGE THETOWARDSMATURITYNEWLEARNINGAGENDA–AROADMAPFORCHANGE
  • 8. Progress Update Aligning to Need New Models of Learning Boosting Agility Secrets of the learning leaders
  • 9. L&D professionals today want even more LauraOverton TowardsMaturity www.towardsmaturity.org/2014benchmark
  • 10. Resources 1 in 3 Are increasing team size and L&D Budget
  • 11. Reaching more people than ever before
  • 12. 29% of learning is e-enabled But most of it is compliance related (but not for )
  • 13. Using more Technology 200% increase since 2010 19% budget allocated Delivering Efficiency -17% Cost reduction +21% Volume-22% Delivery time -20% Study time
  • 14. We are busy being busy but what IMPACT are we making?
  • 15. INCREASINGPERFORMANCEGAP 87% want change 2014 74% want change 2010 51% reported benefits 31% reported benefits 53%Top Q 63%Top Deck
  • 16. Answer in the chat box! What is stopping us from realising our expectations?
  • 17. This is not a time to give up, but to take another look at the evidence! Progress Update Aligning to Need New Models of Learning Boosting Agility Secrets of the learning leaders
  • 18. Data-driven decision makingBusiness leaders use it to: PredictPlanPersuadePersonaliseL&D leaders don’t! 1 in 5 use learning analytics or benchmarking to improve service and performanceData has become likened to oil as the next great natural resource. -Daniel Newman, Forbes July 14“ ”
  • 19. Gaining Market Share Talent DeliveringNew Products & Services So what can learningInnovation bring to the Table?
  • 20. Gaining Market Share 17% rise in customer satisfaction 10% improvementin revenue Talent 9%reduction in attrition 17% improvement in engagement 14% improvement in productivity 12%reduction in time to competency DeliveringNew Products & Services Change new products & services 23% faster Roll out new IT applications 26% faster & improve efficiency!
  • 21. Our goal was to achieve complete transformationand it was imperative that we achieve it quickly. This is why we made learning and development a catalyst for change. In doing so, we’ve shown that modernising learning has delivered results that matter to our staff, to our residents and to our shareholders. ALIGNINGTONEED Dr Chai Patel, CBE FRCPChairman of HC-One 2 Way Business Alignment But only 32% of L&D professionals work with business leaders to identify what KPI’s need to be changed
  • 22. Balancing the needsof organisationsandindividuals
  • 23. How do our staff learn best? 88%learners learn from collaboration with team workers 79%from manager support 70%from Google 46%from formal education courses (17% from classroom courses) 55%learn on the way to work 82%want to learn at their own pace YETONLY 1/3 OFL&D LEADERSKNOWHOWTHEIRSTAFFACTUALLYLEARNATWORK…
  • 24. Staff ALIGNINGTONEED Are we listening to our customers? Customer Activated Learning 31% find self paced e-learning courses useful 85% are downloading apps to a mobile or tablet 80% willing to share what they know using technology 93% of L&D leaders are investing in self paced e-learning courses Fewer than 1 in 5 L&D are working with tools to build and deliver apps 20% believe their staff know how connect and share L&D Leaders
  • 25. Supporting learning and performance where it counts Progress Update Aligning to Need New Models of Learning Boosting Agility Secrets of the learning leaders
  • 26. Supporting continual learning at work What do I need to get started? What do I need to get better? What do I need to get out of a fix? What do I need to progress my career? What do I need right here right now?
  • 27. 45% Skills diagnostic tools 12% content curation 42% 70:20:10 26% MOOCs 30% Micro- content
  • 28. NEWMODELSOFLEARNING Transform Training Involving stakeholders Content design Reward and recognition Practice and reflection Design with the class in mind
  • 29. 66%providing job aids37% equip line managers with resources so their teams get the most out of online learning14%encourage learners to share experiences and solve problems online12% have content curation strategies in place NEWMODELSOFLEARNING Develop Learning Culture
  • 30. NEWMODELSOFLEARNING Integrate Learning & Talent Only16% start organisational learning before staff join Supporting career progression: 18% are using some form of Academy All use skills diagnostics
  • 31. NEWMODELSOFLEARNING Transform Training Develop Learning Culture Integrate Learning & Talent 21% Blend range of technologies 14% Actively encourage sharing 19% Reinforce on-boarding 85% 67% 67%
  • 32. Progress Update Aligning to Need New Models of Learning Boosting Agility Secrets of the learning leaders
  • 33. BOOSTING AGILITY Flexible Learning45% support BYOD39% develop platform independent content32% offer content in the cloud
  • 34. BOOSTING AGILITY Simplify Harness what you have Make it easy Make it relevant Eliminate noise Be clear
  • 35. LauraOverton TowardsMaturity www.towardsmaturity.org/2014benchmark BOOSTING AGILITY Respond Faster #1 motivating factor for learners to learn online 1.To be able to do my job faster and better L&D agree they deliver in timeto meet the needs of the business “I want to be able to do my job fasterand better” 51% 47%
  • 36. NEWMODELSOFLEARNING Integrate Learning & Talent Develop Learning Culture Transform TrainingALIGNINGTONEED Customer Activated Learning 2 Way Business AlignmentEQUIPL&D ASAGENTSOFCHANGE THETOWARDSMATURITYNEWLEARNINGAGENDA–AROADMAPFORCHANGE Are we equipped ?
  • 37. EQUIPL&D ASAGENTSOFCHANGE So how well equipped are L&D to Modernise Learning and Deliver Results? Current L&D Skills
  • 38. Here’s the challenge Blend different technologies Reinforce on-boarding Identify business KPIs Encourage sharing Commsplan in place 87% 7% 7% 7%
  • 39. So where do we go to getback in the flow? Stagnate [staɡˈneɪt] Verb: cease to flow or move; become stagnant; cease developing; become inactive or dull ……NOTANOPTION!
  • 40. Progress Update Aligning to Need New Models of Learning Boosting Agility Secrets of the learning leaders
  • 41. Top DeckareDelivering TOPDECK Avg. TOPDECK Avg. TOPDECK Avg. Speed up and improve the application of learning back in workplace Provide a faster response to changing business conditions Increase on-the-job productivity 65% 21% 24% 62% 72% 28%
  • 42. Top DeckareEngaging 73% report positive staff behaviour (21%) 64% agree staff put what they have learned into practice (25%)
  • 44. DNA OFTHELEARNINGLEADERS •Alignment (and resourcing) •Active learner voice •Design beyond the course •Proactive in connecting
  • 45. Modernising Learning: Delivering Results Time to Act! Get The Edge
  • 46. I encourage business and learning leaders alike to use the evidence from the Towards Maturity Benchmark Study to challenge traditional thinking about learning, performance, talent, technology and change…. Dr Chai Patel, CBE FRCPChairman of HC-One
  • 47. …..But don’t just read it, take action where it counts to deliver lasting business transformation. Dr Chai Patel, CBE FRCPChairman of HC-One
  • 48. Time to act! #Gettheedge14 www.towardsmaturity.org/2014benchmark laura@towardsmaturity.org LinkedIn: New Learning Benchmarks Business Transformation Through Learning Innovation Download Today
  • 49. THETOWARDSMATURITYBENCHMARKSTUDYISMADEPOSSIBLETHANKSTOTHESUPPORTOFTOWARDSMATURITY’SAMBASSADORS: Leading learning organisations who share our passion that independent research should be freely available to all. To join or find out more go to: www.towardsmaturity.org/ambassadors
  • 50. ABOUTUS Towards Maturity is a benchmarking practice that provides authoritative research and expert consultancy services to help assess and improve the effectiveness and consistency of L&D performance within organisations. It leverages the data gathered from the largest learning and development benchmark in Europe. Download our case studies to support your business case for change at www.towardsmaturity.org Find out your own Towards Maturity Index™ to see if you are amongst the top learning companies at http://mybenchmark.towardsmaturity.org/ LauraOverton TowardsMaturity New Learning Benchmarksn Contact us via: