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Create a Culture of Learning in the Modern Workplace


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Employees today are working in a constantly changing environment, and the way they learn needs to keep up with that change.

For your business to maintain a competitive advantage, it’s vital for its employees to be continually improving and learning. You may have some good ideas about what it takes to implement a culture of learning, but what’s your strategy? Do you have the tools and resources necessary to build a solid foundation for your learning culture? What’s your communication plan? How will you measure success and failure?

This webinar will share easy-to-understand insights into:

- The key characteristics of an engaged learning culture
- Why microlearning is the ideal tool for a real culture shift
- How the science of learning reinforces training and increases ROI
- Why change is inevitable and how to deal with it in a positive way

Published in: Recruiting & HR
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Create a Culture of Learning in the Modern Workplace

  1. 1. Creating a Culture of Learning in the Modern Workplace
  2. 2. Presenting Today Libby Mullen Learning & Development Manager BizLibrary Katie Miller Moderator BizLibrary
  3. 3.
  4. 4. U.S. businesses spend over $160 billion annually on employee learning and training 90% of what we learn is forgotten within 30 days Employees are interrupted – on average - every 3 minutes Classroom-based learning is failing businesses because it covers only about 10-20% of what someone actually needs to do their job Why Microlearning makes a difference in the modern workplace?
  5. 5. On a Scale of 1-5, how would my CEO rate our training results? POLL QUESTION
  6. 6. What is the Modern Workplace? “The transformation of learning is a powerful story, and most organizations are still in the first or second act of this multi-act drama.” – Deloitte University Press
  7. 7. Transition from a series of corporate programs to an environment and an experience.
  8. 8. A World of Constant Change
  9. 9. Workers spend up to 5x more time learning on their own each week than from their employers - Gallup, 2016
  10. 10. What is a Learning Culture? Organizational values, conventions, processes and practices that encourage individuals and organizations to increase knowledge, competence and performance.
  11. 11. Training Culture vs. Learning Culture Training is a series of corporate programs built around L&D-designed content and L&D-approved experts. TRAINING Learning is an “environment and an “experience,” leveraging experts, content, and materials sourced and recommended by external communities as well as by other employees and internal experts (not just L&D). LEARNING vs
  12. 12. The learning environment is managed by a corporate learning management system. TRAINING The learning environment feels like a consumer website that provides videos, courses, content, and access to experts – as well as recommendation engines that help people find precisely what they need. LEARNING vs Training Culture vs. Learning Culture
  13. 13. Training Culture vs. Learning Culture L&D, business, and compliance experts push out training, identifying required courses to be completed by employees based on roles. TRAINING Employees pull learning, navigating and accessing opportunities from inside and outside of the company. LEARNING vs
  14. 14. Training Culture vs. Learning Culture The focus is on the internal training sanctioned by the company. TRAINING External training is available from any digital content source. LEARNING vs
  15. 15. Training Culture vs. Learning Culture Learning professionals are generalists who do everything from design to development, logistics, and measurement. TRAINING Learning professionals are specialists who are excellent at the component they own. LEARNING vs
  16. 16. Training Culture vs. Learning Culture Training follows lecture- based model guided by an expert. TRAINING Training is experiential relying on simulations, case studies, and flipped classrooms. LEARNING vs
  17. 17. Training Culture vs. Learning Culture Employees learn specific skills through expert-guided instruction. TRAINING Employees learn how to learn through facilitation and coaching. LEARNING vs
  18. 18. Training Culture vs. Learning Culture Organizations create detailed, exhaustive, skill- based competencies that drive the learning agenda. TRAINING Organizations create high- level frameworks that outline broad capabilities. LEARNING vs
  19. 19. Training Culture vs. Learning Culture The learning organizations plays a lead role in what person learns and focuses on delivering work experiences, interactions with others, and formal training in the traditional 70-20-10 ratio. TRAINING The learning organization plays a supporting role in what person learns, expanding the 10 to include “inside” and “outside” learning; shifting the 20 to include internal and external networks; and redefining the 70 to include corporate, community, and social experiences. LEARNING vs
  20. 20. Why Does a Learning Culture Matter? 32% 37% 34% 26% More likely to be first to market Greater employee productivity Better response to customer needs Greater ability to deliver quality products
  21. 21. Other Advantages of a Learning Culture
  22. 22. Competitive Advantage Traditional Organizations – Formal Training Modern/Learning Organizations – Informal Learning
  23. 23. How Do We Create a Learning Culture? Would you consider your Organization to have a: A: Modern Learning Culture B: Traditional Training Culture POLL QUESTION
  24. 24. 5 Steps to Creating a Modern Learning Culture LEARNING CULTURE Make Learning a Daily Habit Reinforce Learning Celebrate Failure Measuring Learning vs. Training Provide Modern Learning Content & Experiences that are Familiar
  25. 25. Make Learning a Daily Habit
  26. 26. “Microlearning – learning bursts – lower the cognitive load.” Make it Short
  27. 27. Why does mobile matter? For the first time ever, the number of smartphones exceeds the number of people on the planet. Over 75% of employees in the U.S. are active online. More video content is being consumed via smartphone and other mobile devices than ever before. Short, video-based training is needed to cater to how the modern learner best receives information. Make Learning Accessible
  28. 28. Reinforce Learning
  29. 29. The Forgetting Curve
  30. 30. Celebrate Failure
  31. 31. Measuring Learning vs. Training
  32. 32. What Works? Learning Bursts microlearning Learning Boosts reinforcement
  33. 33. Provide Modern Learning Content and Experiences that are Familiar
  34. 34. …How Will I Manage All This Change? GROUP CHAT QUESTION
  35. 35. Have all managers on board
  36. 36. Communicate Regularly With Employees
  37. 37. Deliver Metrics and Results
  38. 38. Be consistent
  39. 39. Key Takeaways • The Modern Workplace AND the Modern Worker have changed and a new type of Learning Culture has become necessary. • Burst and Boost (Microlearning and Post-Training Reinforcement) are cornerstones on which to build your Modern Learning Culture. • Creating a learning culture won’t happen overnight, and it does represent change…but change is manageable.
  40. 40. Questions?
  41. 41. Make Change Work Video Course Make Change Work This ten-part video course presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. Primary learning objectives include understanding the new realities of change; what change leaders do; how to achieve buy-in for change; how to use resistance for positive results; what to do when change isn't a choice; and how to build and sustain a nimble culture.
  42. 42. Leadership and Change Video Course This video course is meant to teach you how to lead your organization in a way that supports change. It comprises nine video lessons that explain the importance of change as a core competency, the resistance to change, and methods for implementing a change initiative. After viewing this video course, leaders will be able to empower their employees as they foster a culture of agility adept at handling change. Leadership and Change
  43. 43. Let us know through the poll if you’d like a free demo of BizLibrary’s online course collection. Try out these video lessons and more!
  44. 44. Questions?
  45. 45. Presenting Today Libby Mullen Learning & Development Manager BizLibrary Katie Miller Moderator BizLibrary