1. YOUSEF TAHA EL-SAYEDYOUSEF Page 1
Yousef Taha El-sayed Yousef El-shazly
Dubai, UAE
Mob.: +971 503 406 480
:+201062174393
Email :yousef.taha32@hotmail.com
Career objective
 I am seeking a challenging position in the field of marketing at
Multinational corporation , where my organization, creativity, and
Communication skills can be employed and developed based on
professional Skills and achievements.
Highlights
 Fast enough to learn new technologies and highly communication
skills.
 Ability to work in a group or individually is according to the job
requirements.
 Ability to lead the group I work in.
 Very good research abilities.
Education
 Omar Ben-Abdel Aziz experimental Language school.
 Bachelor degree of law, Ain shams University.
Professional Experience
 Barclays Egypt (May 2012 – Dec 2013)
 As Credit Card Sales Officer
- Achieve the assigned sales target.
- Provide key market information on competitors.
- Assist in the implementation of sales & marketing strategies.
- Assist in resolving specifics default transactions on requests.

2. YOUSEF TAHA EL-SAYEDYOUSEF Page 2
 TOSHIBA EL ARABY GROUP (July 2009 to May 2012)
 As a Team leader.
- Provide the team with a vision of the project objectives
- Motivate and inspire team members.
- Help develop team members; help resolve dysfunctional behavior
- Facilitate problem solving and collaboration.
- Strive for team consensus and win-win agreements.
- Ensure discussions and decisions lead toward closure.
 Vodafone Egypt ( July 2007 to April 2009)
 As a Customer Service Agent
- Answer phones and respond to customer requests.
- Sell productand place customer orders in computer system.
- Provide customers with productand service information.
- Upsell products and services.
- Transfer customer calls to appropriate staff.
- Identify, research, and resolve customer issues using the computer
system.
- Follow-up on customer inquiries not immediately resolved.
 UAE Experience
 EL-BANNAY real-estate agent. (Feb 2014 to August 2014)UAE.
 EL-SENIYAR as -P R O- agent. (Oct2014 to Feb 2015) UAE.
 UAE EXCHANGE as CUSTOMER SERVIESAGENT . (april
2015)UAE .
Training:
Dr/ Hisham Madboli LegalConsultants office (June 2012 -August 2012)
Prof/ Mohamed Fares For Cassationand Appeal (June 2013-August 2013)
Courses:
 Microsoft Office:ICDL.
 Leadership management.

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Language:
 Arabic: Mother tongue.
 English: Excellent.
PersonalDetails:
 Gender: male.
 Date of birth: 3/2/1992
 Nationality: Egyptian.
 Military service: Exempted.
 Visa: Employment Visa.