1. Sakib Shadman
14 Norman Dunlop Crescent
MINTO NSW, 2566
M: 0405 075 765 (preferred)
H: 02 9603 6426
sakibmd@gmail.com
https://au.linkedin.com/pub/sakib-shadman/ab/9b0/91b
Skills  Ability to communicate with professionals, peers and the public as
demonstrated through my extensive sales/travel industry experience
 Proven ability to delegate and lead. Previous managerial experience
as shift supervisor
 Demonstrated capacity to work effectively in teams as evidenced
through previous work and university projects
 Proficient in utilising computing technology in a range of business
applications
 Fluent speaking, writing, and typing skills
 A calm demeanour with great attention to detail, but with the
determination and persistence to achieve any goal put in front of me
Education
2012-2015 Bachelor of Commerce
University of Wollongong
Major: Marketing (Minor in management)
Achieved: Credit average (average mark of 72.33 per subject), as well
as working in several teams to learn various marketing processes.
2011 Higher School Certificate HSC
Liverpool College of TAFE, after completing School Certificate at
Penrith Academically Selective High School
Additional Training
2015
2014
RG 146 From Australian Investments and Security Commission
Certificate of attainment-Amadeus GDS (Global distribution System)
2011 Forklift licence and Unrestricted drivers licence
Employment History
November 2015
to current
Reservations Sales Agent at The Travel Corporation (TTC)
I am currently employed at TTC's Insight Vacations brand, where my
role is to promote and sell our luxury guided coach tours that operate
around the world. In this call centre, I answer calls from travel agents
every day, and my job is to make reservations for their clients, while up-
selling and promoting associated products in order to increase sales
volume.

2. July 2015 to
November 2015
March 2014 to
July 2015
Sales Representative at Classic Escapes
My position involved selling timeshares through face-to-face
presentations with prospective clients. I had 90 minutes to convince
couples to purchase $25 000 timeshares. This difficult task required me
to utilize various high pressure sales tactics, as well as being determined
not to take no for an answer.
Travel Consultant at Atlas Travel
My role at this travel company involved customer service, selling
airfares, and answering queries over the phone. Everyday, I answered
30 to 40 phone calls, where customers asked me to quote and book
airfares, along with accommodation and tour packages. Other duties
included admin work, as well as dealing with customer complaints.
October 2011
to June 2015
Manager/delivery driver at Dominoes Ingleburn/ Campbelltown
I worked for this company for several years, in which I learned skills
that allowed me to become a shift manager and supervise other
employees as we worked collaboratively to deliver superior and
flawless service
June 2011 to
December 2011
Customer assistant/ sales representative at Ashfield Kmart
Worked as a sales person on the floor, assisting customers as required
and up-selling associated products in the process. Learned how to
multitask, since working on the floor is a very generic duty that involves
completing several tasks at once, often independently.
Other
interests
 Proficient in sports, especially cross-country running, where I
have competed at high levels
 Technologically savvy and always up-to-date with latest
consumer trends so that I know how to meet their demands
Referees Preferred Contact Numbers
Charmaine Commaine-
CRM at Classic Escapes
Elias-Owner at Atlas Travel
Agency
0424 620 246
0403 328 728
Chan Tha Pal- Store
manager at Dominoes
Campbelltown
(02) 4645 6856