Dima_cv

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Dima_cv

  1. 1. CURRICULUM VITAE Name: Dumitru Prisacari Date of Birth: 27/11/1990 E-Mail: dima707909@yahoo.com Mobile Number: 056-8079295 Nationality: Romanian Country: Moldova Marital Status: Single Languages:russian/romanian/english (spoken &written) PERSONAL SUMMARY A well spoken, smartly dressed and pro-active sales executive who possesses a relentless drive to have a broad impact on any company he works for. A committed team leader who is approachable and has a track record of supporting sales and marketing managers by tracking, investigating, and reporting sales information. Highly focused with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers. Having an enthusiastic and positive attitude and working hard to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for the company. I’m confident enough to be able to supervise store operations, as well as recruit, train and develop new Sales Assistants. Now I’m looking for a suitable position with a company that hires exceptional people and gives them opportunities to build their career. SKILLS Amicable Persuasive Can handle stress Enthusiastic Always pro-active Excellent communication skills Professional: Training new staff Customer service Meeting sales targets IT skills Resolving disputes
  2. 2. Able to learn quickly about new offers, promotions, products & services. Highly organized and able to priorities tasks. Having a comprehensive understanding of all Health & Safety issues. Listening to and matching the customer’s needs with products on sale. Can accurately manage all financial transactions. Having an in-depth knowledge of computer systems, software and other machines relevant to being a sales assistant. CAREER HISTORY Al Murooj Rotana Hotel “Dubai” Customers service September 2013-january 2015 • Supervise customer service staff to ensure the best delivery of customer service • Ensure all reservations ad cancellations are in order • Provide assistance to guests and guide them to appropriate departments • Manage conflicts and guest complaints • Train newly hired personnel Malldova Mall “Chisinau,Moldova” (H&M) Supervisor January 2011-april 2012 Resolved customers’ issues and ensured all customer service is satisfactory. Conducted inventory reports and reordered stocks to ensure continuous sales of goods. Supervised the performance of the sales team to maintain increasing sales of products of the company. Evaluated the sales performance of the company and provided the team with assistance in planning strategies. Jumbo “Chisinau, Moldova”shopping mall (shoes shop) Supervisor November 2008-july 2010 Responsible for monitoring the performance of a sales team and ensuring that they hit all of the achievable targets set for them. Responsible for providing a professional and excellent level of customer service to both existing and new customers. Reaching business targets through excellent telephone techniques. Track record of exceeding all sales quotas and goals. Always looking for ways to increase sales and improve the efficiency of the team. Aridon“Chisinau, Moldova” (clothes shop) Sales Executive June 2007-august 2008 Determined to make customers happy by helping them find the product they are looking for. Responsible for helping to run the store on a day to day basis by assisting with launching retail initiatives, general store maintenance and training new staff. Responsible for determining the needs of customer by talking to them and then showing them a range of suitable products available. Advising shoppers on the size, color, price and availability of something they really like. Also helping out with answering telephone enquiries, unpacking & pricing newly arrived goods, checking stocks, & reacting to frequent enquiries for articles not available in the store.
  3. 3. Education College : College of Banking and Financial studies 2007-2011 Specialty”informatics” High school: tefan Cel Mare 1998-2007Ș My ambition always is to be a key personal of the organization & be able to achieve the target, concurrently, I am willing to take all challenges in order to achieve the company's goal. References: Available upon request

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