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What is Groupware ?
Groupware is an environment where all
users can share their documents at a
platform where daily task of
communicating, collaborating and
coordinating with other take place.
Groupware is a technology designed to be
used by group of people for sharing
information
Why Groupware design hard?
 Multiple Users
 “Virtual” (Not Physical ) presence
 The Network
Some Features of Groupware
 Asynchronous communication
 Anonymous communication
 Automatically archive of communication
Why organizations are using Groupware ?
Quality Improvement
Better Customer Service
Support for TQM
Allow for fewer meetings
Increased competitions
Why Groupware becoming is important ?
 Form group with common interests
 Better customer service
 Fewer meetings- cut down or travel costs, time and
related costs .
 Integration of geographically disparate terms.
 Leveraging Professional expertise
 Facilitate group problem-solving
Categories of Groupware product ?
1. Email/ Messaging
2. Group calendaring and scheduling
3. Conferencing products
4. Workflows tools
5. Group document handling
Classification of groupware
 By where and when
 By the function of the system
 By the structural support function of the software
 Computer mediated communication
 Meeting and decision support system
 Share application and artifacts
Thanks !!

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Groupware

  • 1. What is Groupware ? Groupware is an environment where all users can share their documents at a platform where daily task of communicating, collaborating and coordinating with other take place. Groupware is a technology designed to be used by group of people for sharing information
  • 2. Why Groupware design hard?  Multiple Users  “Virtual” (Not Physical ) presence  The Network Some Features of Groupware  Asynchronous communication  Anonymous communication  Automatically archive of communication
  • 3. Why organizations are using Groupware ? Quality Improvement Better Customer Service Support for TQM Allow for fewer meetings Increased competitions
  • 4. Why Groupware becoming is important ?  Form group with common interests  Better customer service  Fewer meetings- cut down or travel costs, time and related costs .  Integration of geographically disparate terms.  Leveraging Professional expertise  Facilitate group problem-solving
  • 5. Categories of Groupware product ? 1. Email/ Messaging 2. Group calendaring and scheduling 3. Conferencing products 4. Workflows tools 5. Group document handling
  • 6. Classification of groupware  By where and when  By the function of the system  By the structural support function of the software  Computer mediated communication  Meeting and decision support system  Share application and artifacts