1. What is Groupware ?
Groupware is an environment where all
users can share their documents at a
platform where daily task of
communicating, collaborating and
coordinating with other take place.
Groupware is a technology designed to be
used by group of people for sharing
information
2. Why Groupware design hard?
Multiple Users
“Virtual” (Not Physical ) presence
The Network
Some Features of Groupware
Asynchronous communication
Anonymous communication
Automatically archive of communication
3. Why organizations are using Groupware ?
Quality Improvement
Better Customer Service
Support for TQM
Allow for fewer meetings
Increased competitions
4. Why Groupware becoming is important ?
Form group with common interests
Better customer service
Fewer meetings- cut down or travel costs, time and
related costs .
Integration of geographically disparate terms.
Leveraging Professional expertise
Facilitate group problem-solving
5. Categories of Groupware product ?
1. Email/ Messaging
2. Group calendaring and scheduling
3. Conferencing products
4. Workflows tools
5. Group document handling
6. Classification of groupware
By where and when
By the function of the system
By the structural support function of the software
Computer mediated communication
Meeting and decision support system
Share application and artifacts