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Emotional intelligence
- 2. Introduction Emotional Intelligence (EI): ‘ is your ability to recognized and understand emotions and your skills at using this awareness to manage yourself and relationship with others.’
- 3. History The term is officially coined in 1990, by the two of psychologists Salovey and Mayer. But it is not get popular, In 1995 Daniel published his book on Emotional Intelligence. The book name was “Why it matter more then IQ”.
- 4. Is EI is something new? No, it is always there but didn’t get prominent. Emotions is a complex state of human mind, involving body changes of wide space character such as breathing , pound heart, sweating and etc.
- 5. In 1995, numerous writer write books on EI, They all have same point : 1) Emotional intelligence exists. 2) It is a factor in personal and professional success. 3) It can be improved.
- 6. What is Emotional Intelligence? According to Goleman EI is : Understanding one’s own feeling , empathy for the feeling of the other and regulation of emotions in a way that enhance living. He said there are 5 domain of EI.
- 8. There are two part of five domain 1. Personal Competence: It is split into two components. Self awareness. Self Management
- 9. Why self management is important? Self-management is important because when people are able to better managing their emotions, they do better in life. The more people allow emotions to control and direct their behavior, the worse they do in life.
- 10. 1. Social component: Social Awareness
- 11. Social Awareness Social awareness refers to how people handle relationships and awareness of others’ feelings, needs, and concerns. It is the ability to recognize and appropriately respond to the emotions and feelings of others.
- 12. Why social awareness is important? Social awareness is very important for creating and maintaining good working relationships with other people. People high in social awareness can feel what other people are feeling. People who are high in social awareness are able to read non-verbal cues, read messages conveyed by facial gestures, posture, eye movement, and body language.
- 13. IQ In 1940’s the psychologists were referring to ‘non intellective’ as well as ‘ intellective ’element of intelligence, by which they meant personal and social factors. But it is noted that non intellective factor work in the success.
- 14. Why it is important more then IQ. Some of the researches made on this EI and It is noted that 20% of IQ is important but 80% of EI is matter in the success. 80% 20%
- 16. EI Vs IQ Intelligence (IQ; Wechsler): “global capacity of the individual to act purposefully, to think rationally, and to deal effectively with his environment” 2 key components: Ability to learn from experience Ability to adapt to the surrounding environment Essentially a cognitive competency reasoning, memory, comprehension
- 17. What do we know about IQ? Predicts school grades relatively well but it doesn’t predict success in life Only predicts 6% of job success Culture-bound, Gender Bias, SES racial controversies
- 18. EI in the workspace EI is the key to success in the business world It provides the ability to bring people together and motivate them the trust required to build productive relationships the resilience to perform under pressure the courage to make decisions the strength to persevere through adversity
- 19. Thank you