1. Brett L. Somers
167 College St. Unit 6  Sudbury, ON P3C 4T9  (705) 698-0087  somersbrett@gmail.com
Objective ______________________________________________________________________
To secure a position of employment within an organization that lends itself towards personal growth and
challenge, while offering the potential of upward mobility.
Profile ________________________________________________________________________
Motivated, personable business professional who thrives within a broad spectrum of business related disciplines.
Diplomatic and tactful with professionals and non-professionals at all levels. Possess over 25 years experience in
dealing with the general public and delivering an exceptional level of customer service. Accustomed to handling
sensitive, confidential records and situations. Demonstrated history of producing accurate, timely and effective
results, meeting stringent industry and agency guidelines.
Flexible and versatile – able to maintain a sense of humorunder pressure. Poised and competent with
demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent
team-building skills. Distinguished communicator.
Skills Summary _________________________________________________________________
 Project Management
 Contract Negotiation
 Marketing & Sales
 Inventory Control
 Verbal Communication
 Written Correspondence
 Customer Service
 Hiring & Training
 Scheduling
 Conflict Resolution
 Bondable
 Accounting/Bookkeeping
 Report Preparation
 Front-Office Operations
 Professional Presentations
 Computer Savvy
Professional Experience __________________________________________________________
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
 Prepare accurate and detailed reports for internal consumption and analysis aiding in judicious and efficient
decision making trees
 Author professional correspondence to customers and vendors.
 Design and deliver operational procedures and house policies ensuring desired functionality within the
workplace in accordance with associative governing bodies.
 Conduct group sessions and chair training meetings relating to workplace safety, industry compliance, customer
satisfaction, et al.
 Communicate business goals and concepts to clientele and employees to facilitate understanding.
 Proficient with Microsoft Word, Excel, PowerPoint, Outlook, etc.
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
 Oversee front-line operations and provide impeccable customer service:
Increased clientele based on 20 plus years of industry association.
 Develop and implement strategic marketing plan for business:
Design, coordinate and implement sizeable array of menu arrangements.
Orchestrate and oversee numerous functions of scale both internally and externally.
Create special promotions, write/design print and outdoor advertising, and coordinate all media buying.
 Proven track record of effecting positive, tangible change within the workplace
Increased client retention.
Reduced employee dissatisfaction and turnover.
Improved inspection performance and industry compliance.
DETAIL MASTERY & ORGANIZATION
 Manage all aspects of day-to-day operations as on site location manager.
Procure product and control inventory / costing.
Staffing, compensation negotiation, training, discipline, scheduling.

2. Brett L. Somers
Finances: accounts payable/receivable, invoicing, contract negotiation, budgeting.
Supervision of a staff of up to 50 and chair of functions up to 2000.
Compliant with all occupational health and safety standards and AGCO regulations.
Employment History _____________________________________________________________
KELSEY’S RESTAURANT – Sudbury, ON;
Assistant General Manager, 2012 – Present
BUZZY BROWN’S BRASSERIE. – Sudbury, ON;
Restaurant Manager, 2007 to 2012
CARDINAL HOTEL. – Sudbury, ON;
Food & Beverage Manager, 2003 – 2007
TAILGATE CHARLIE’S ALL-STAR CAFÉ. – Sudbury, ON
Operations Manager, 1997 - 2001
Education _____________________________________________________________________
LAURENTIAN UNIVERSITY – Sudbury, ON
Honours Bachelor of Commerce; Finance 2001 - 2005
LO-ELLEN PARK SECONDARY SCHOOL – Sudbury, ON
OSSD / OAC 1993
Certifications _______________________________________________________________________
Ontario Coalition of Safer Bars
Ontario Smart Serve Certificate
St. John’s Ambulance Standard First Aid / CPR
WHMIS
REFERENCES AVAILABLE UPON REQUEST