Worstelt u in uw asset management organisatie ook met functies en rollen, taken, bevoegdheden en verantwoordelijkheden, met organogrammen en een verdeling van de span of control? Of heeft u zaken als competentieprofielen zo goed op orde, dat ze naadloos aansluiten bij elkaar en een relatie hebben tot de doelstellingen? Iedere organisatie is anders, een standaard is er niet. In dit webinar deelt Ron Bezoen verscheidene handvatten en richtlijnen die u zullen helpen bij het vormgeven van een flexibele en efficiënte organisatie, afgestemd op de asset management doelen en klaar voor de toekomst.

1. • U kunt vragen stellen via de Q&A knop in het zoom-menu.
• Tijdens het webinar staan alle bezoekers op ‘mute’.
DE IDEALE ASSET MANAGEMENT
ORGANISATIE VOOR UW BEDRIJF
Welkom bij het webinar

2. February 24, 2021 Page 2
INTRODUCTION
SUBJECT MATTER EXPERT
RON BEZOEN
• Senior Asset Management Consultant
at Stork AMT
• + 30 years experience with organizational
Asset Management solutions
• Extensive experience in Asset Care,
5S/LEAN, machine safety, implementation
of Asset Management in organizations

3. INDUSTRY TRENDS
SCARCITY OF RESOURCES
February 24, 2021 Page 3

4. AM ORGANIZATION
ASSET MANAGEMENT: efficiency–effectivity–value
February 24, 2021 Page 4
Framework
Asset
Management
Process
Enablers
Asset management governance
Risk management
AM organization AM people AM infrastructure
value
efficiency
effectivity
Asset
service providing
Asset concept
management
AM plans
AM analysis &
improvements
AM performances
AM policy
& strategy

5. POLL QUESTION 1
SCALE OF (AM) ORGANIZATION?
February 24, 2021 Page 5
What is the headcount of your Asset Management Organization?
(Operations, Maintenance & Engineering, incl. staff)
a. Less than 100 FTE
b. Between 100 and 500 FTE
c. More than 500 FTE

6. POLL QUESTION 2
(AM) ORGANIZATIONAL CHART?
February 24, 2021 Page 6
WHERE DO YOU START WHEN MODELLING
YOUR ORGANIZATION?
a. I start with creating an organizational chart
b. I start with creating the different functions
c. I start with mapping the different roles
d. I look at the AM-processes and start from there

7. AM ORGANIZATION
AM: Asset Owner–Asset Manager–Service Providing
February 24, 2021 Page 7
RISKS IMPLICATES OPPORTUNITIES
Opportunity management
• Retirement opportunities
• Training on the job
• Exchange of competences
• Smart Maintenance
• Early school adaption
• Interns & trainees
• Attractive employer
• Challenges in role(s)
• ……………
Role: Asset User
Role: Asset Manager
Role: Asset Owner
Performance responsable Budget responsable
Risks: Supplier  Client
Role: Service
Providing
Aspects:
Risk
Performance
Costs
Operations Manager
Maintenance &
Engineering Manager
Site Manager
Performance responsable Budget responsable
Risks: Supplier  Client
Technical Department

8. AM ORGANIZATION
AM: Asset Owner–Asset Manager–Service Providing
February 24, 2021 Page 8
RISKS IMPLICATES OPPORTUNITIES
Opportunity management
• Retirement opportunities
• Training on the job
• Exchange of competences
• Smart Maintenance
• Early school adaption
• Interns & trainees
• Attractive employer
• Challenges in role(s)
• ……………
Role: Asset User
Role: Asset Manager
Role: Asset Owner
Performance responsable Budget responsable
Risks: Supplier  Client
Role: Service
Providing
Aspects:
Risk
Performance
Costs

9. AM ORGANIZATION
ASSET MANAGEMENT: AM Processes to organizational chart
February 24, 2021 Page 9
AM Processes  RASCI  Roles  Positions  Org. structure
Step 1
Step 2
Step X
Step 3
Step 4
R
A
S
C
I
AM Processes  RASCI  Roles  Positions  Org. structure

10. AM ORGANIZATION
ASSET MANAGEMENT: RASCI
February 24, 2021 Page 10
RASCI
• Responsible
• Accountable
• Supportive
• Consulted
• Informed
RASCI in function of Asset Management processes
Role
1
Role
2
Role
3
Role
4
Role
Y
1 Step 1 R A S I S
2 Step 2 S R S A
3 Step 3 C R A S
4 Making maintenance concepts S R S A
5 Step 5 A S R
6 Step 6 R A S S
7
8 Step X R A S
AM Processes  RASCI  Roles  Positions  Org. structure

11. AM ORGANIZATION
ASSET MANAGEMENT: AM Processes to organizational chart
February 24, 2021 Page 11
Role 1
Role 3
Role Y
Role 4
Position 1
Position 2
Position Z
AM Processes  RASCI  Roles  Positions  Org. structure
Step 1
Step 2
Step X
Step 3
Step 4
R
A
S
C
I
AM Processes  RASCI  Roles  Positions  Org. structure

12. AM ORGANIZATION
ASSET MANAGEMENT: role and function descriptions
February 24, 2021 Page 12
Position Z
AM Processes  RASCI  Roles  Positions  Org. structure
MINIMUM TO BE PRESENT:
• General role / function information
• Position
• Objectives
• Tasks, authotizations and responsibilities
• Complexity
• Knowledge and preliminary training
• Experience and skills
• Competences

13. AM ORGANIZATION
ASSET MANAGEMENT: AM Processes to organizational chart
February 24, 2021 Page 13
Role 1
Role 3
Role Y
Role 4
Position 1
Position 2
Position Z
AM Processes  RASCI  Roles  Positions  Org. structure
Position 1
Position 2
Position Z
Position 3
Step 1
Step 2
Step X
Step 3
Step 4
R
A
S
C
I
AM Processes  RASCI  Roles  Positions  Org. structure

14. AM ORGANIZATION
ASSET MANAGEMENT: organizational structure
February 24, 2021 Page 14
AM Processes  RASCI  Roles  Positions  Org. structure
Operation Manager
Asset Manager
Site Manager
Performance responsable Budget responsable
Risks:
Supplier  Client
Maintenance
coordinator
Asset planner/
scheduler MT+LT
Asset planner/
scheduler ST &
performance
Technical purchaser
Warehouse employee
Scheduler
Planner
Shift leader
Shift operator
Technician W
Technician E/I
for planned and
scheduled work
Technician W
Technician E/I
emergency and priority
work
Asset Engineer
Do not combine
MT/LT and ST
focused roles in
one position !

15. INDUSTRY TRENDS
ASSET MANAGEMENT: Outsourcing Service Providing
February 24, 2021 Page 15

16. REDUCING COSTS, RISKS & IMPROVING PERFORMANCE
IMPROVE MATURITY OF THE ASSET MANAGEMENT SYSTEM
February 24, 2021 Page 16
ASSET MANAGEMENT ASSESSMENT
• Perform an asset management
scan to identify gaps
• Assess current and to-be
maturity state
• Assess ISO55000 readiness
• Define improvement roadmap
and business case

17. REDUCING COSTS, RISKS & IMPROVING PERFORMANCE
IMPROVE MATURITY OF THE ASSET MANAGEMENT SYSTEM
February 24, 2021 Page 17
ASSET MANAGEMENT ASSESSMENT
• Perform an asset management
scan to identify gaps
• Assess current and to-be
maturity state
• Assess ISO55000 readiness
• Define improvement roadmap
and business case

18. RECAP
& TIPS
February 24, 2021 Page 18
• Performance measuring of the AM organization using 1 or 2
KPI’s related to personal objective(s)
• Continuous improvement of organization is change
management
• People to be analyzed and improved by
using competence management
AM Processes  RASCI  Roles  Positions  Org. structure

19. RECAP
EUESTIONS & CONTACT
February 24, 2021 Page 19
QUESTIONS?
Via Q&A
Or contact our
Subject Matter Experts
Ron Bezoen
ron.bezoen@stork.com
+31 6 23 092 676
Sustainable Performance Improvement