Zimasa Judge is a South African contract manager with over 5 years of experience in recruitment and temporary employment services. She currently works as a Contracts Manager for Capacity Outsourcing in Secunda, where her responsibilities include recruitment, induction, industrial relations, operational management, safety compliance, administration, payroll, reporting, and client relationship management. She has a diploma in Environmental Health and various training in areas like communication, time management, and occupational health and safety. Her previous roles include Account Executive at Cozens Recruitment Group and Senior Accounts Manager at Impact HR, where she was responsible for client and staff management.

1. ZIMASA JUDGE
Occupation Contract Manager
Gender Female
Nationality South African
Ethnic Group Black
Language English,isiXhosa,isiZulu,Setswana
Drivers Licence Code 08
Desired job location Willing to re-locate to Gauteng
Current Employer Adcorp Group (Staff u need)
Availability 2 weeks’ notice
Contact Details
Cell phone +27 82 734 5392
Email zimasa14@gmail.com
Skype N/A
LinkedIn Za.linkedin.com/pub/zimasa-judge/27/131/317
Residential Location Boksburg,Gauteng,South Africa
Professional Profile
Experienced contract manager with more than 5 years’ experience at middle management level in the
recruitmentand TES industry. Proven working experience in managing big accounts and growing them.Strong
communication and negotiation skills,excellentclientretention and relationship.Sound knowledge ofHR,IR
and Occupational health and safety policies.Recognised for sourcing and developing new business deals. I
hold a diploma in Environmental Health which makes me a good candidate for a position in Safety or HR.
Education
2011 (Incomplete)
Varsity College
Human Resources Management and Training
2004
Cape Technikon
ND Environmental Health
2000
Imizamo Yethu Secondary School
Grade 12 (Matric)
Professional Courses / Training
 Communication Skills
 Time Management
 DisciplinaryEnquiry Training
 Clientand Candidate Management
 Adapt Power User (Payroll)
 COIDA
 Quality Management
 RMS Power User (RecruitmentManagement
System)
 Microsoft Office
 MIE Background Check Accredited
 Sales Training
 Occupational Health and Safety
 LRA
Computer Skills
 Microsoft Word
 Power point
 Microsoft Excel
 Outlook
Areas of Expertise
 TES industryexperience.
 Strong numeric and verbal reasoning ability.
 Occupational Health and Safety Act
 SHE FILE and maintenance
 Conflictresolution /negotiation skills.
 Full HR managementofassignees.
 HR administration and reporting.
 Financial responsibilityon clientcontract.
 Clientrelationship management.
 Staff management.
 Implementation ofnew policies

2. Career History
1. 2014 – PRESENT
Capacity Outsourcing
Secunda,South Africa
JOB TITLE CONTRACT’S MANAGER
Responsibilities
HR / Operational Management of Assignees
Recruitmentand Selection:
 Understanding clientneeds and compiling comprehensive job specs to provide to the RecruitmentCentre.
 Establishing relationships with the RecruitmentCentre and liaising with them in terms ofassignee
requirements.
 Providing feedback to the RecruitmentCentre regarding candidates supplied.
 Ensuring thatthe Resource Centre maintains a pool ofreadily available potential candidates as per contract
requirements.
 Briefing assignees,including handling transportarrangements,address,times,etc.
Induction:
 Briefing all assignees with regards to capacity, as well as clientoperating policies,procedures,health &
safety and labour relations issues,prior to placing an individual on assignmentor on the first day at client
site.
 Issuing protective equipment(And related documentation),prior to placing an individual on an assignment.
 Ensuring thata new Annexure A is signed bythe assignee.
 Explaining the payroll process and layout of payslips.
 Introducing assignees to clientcontacts.
 Coordinating transportofassignees and obtaining approval thereofby the BM. Staff is at work 24/7 therefore
need to arrange transportand make sure they are at work on time.
Industrial Relations: .
 Addressing and solving assignee problems and grievances promptlyand in a professional manner /
attending to employee well-being issues.
 Ensuring thatall assignees are managed on a day-to-day basis in accordance with applicable labour
legislation,as well as Capacityand clientlabour relations policies and procedures.
 Ensuring thatall incidents involving disciplinaryissues are fully investigated,recorded and acted upon in a
legallydefensible manner.
 Managing poor performance reported by client of assignees in accordance with their job descriptions and job
requirements.
Operational Shift Management:
 Monitoring attendance and dealing with abuse ofsick leave.
 Managing assignee pool to ensure all shifts are fully staffed.
 Monitoring timekeeping and extended breaks by assignees.
Safety, Health and EnvironmentCompliance:
 Establishing PPE requirements,as well as issuing all relevantPPE to assignees during induction.
 Conducting spotchecks on assignee compliance to health and safety regulations (Especiallyin
warehousing).
 Attending to all IOD’s on site.
 Ensuring thatthe assignee gets medical attention atthe time of an incident.
 Accompanying the assignee to a hospital /clinic when necessary.
 Completing all the necessarydocumentation and ensuring itis forwarded to the regional COIDA
Administrator.
 Assisting with all incidentinvestigations on site as per training by H&S Consultant.
 Keep up to date SHE files.
 ConductRegular Health and Safety Trainings
Administration
Payroll:
 Ensuring the Payroll Departmentis presented with accurate payroll data processed within deadline. This
mightinvolve other individuals butthe overall responsibilitylies with the Contract Manager.
 Checking and signing offpre-extract reports from Payroll.
Distributing payslips on a weekly / monthlyto assignees (As per payroll run).
 Resolving assignee payroll queries timeously.

3. Reporting:
 Compiling and delivering accurate reports as per clientrequirements,e.g.overtim e, hours worked,
disciplinaryreports,etc. when required.
Assignee Files:
 Ensuring assignee files are maintained and all documentation is scanned and uploaded onto Axapta (LDCE
updated with annexure A, licences as required).The assistance ofthe Site Supervisor and Site
Administrator maybe obtained for this but the ContractManager remains accountable for this function.
General:
 For all terminations atclients,ensuring all documentation /information required byassignees is completed
prior to termination. This mayinvolve liaising with payroll to obtain relevant information.
Financial / Commercial Responsibility
Debtors Management:
 Ensuring thatall client invoice processes and requirements are adhered to and queries dealtwith timeously
in liaison with ASSC.
Cost Management:
 Fully understanding the clientcostings and ensuring thatall contractexpenditure is within the parameters of
the approved costing agreement.
 Analysing weekly stats per responsible clientand highlighting inconsistencies or irregularities.
 ClientRelationship Management:
 Establishing and building a relationship with clientrepresentatives.
 Understanding clientrequirements and ensuring service deliverycompliance according to agreed terms in
respectof:
- Daily / weekly clientmeeting requirements.
- Site visits.
 Attending formal meetings atclientwith the Operations Manager when required.
 Developing awareness ofclientneeds and business,identifying potential opportunities within the clientand
communicating to the Operations Manager.
 Communicating and providing feedback regularlyto clientand resolving clientqueries timeously.
HR and Managing Team of Direct Reports:
 Recruiting directreports according to HR standard operating procedures.
 Ensuring thatdirect reports attend induction and relevant training arranged for them.
 Managing and developing direct reports on a daily basis.
 Performance managing and developing directreports according to HR standard operating procedures.
 Ensuring adherence to all HR policies and procedures.
 Timeouslysubmitting HR documents to the Branch Manager on a monthlybasis.
2. 2013
Cozens Recruitment Group
Sandton, Gauteng
ACCOUNT EXECUTIVE
Responsibilities
 Directly managing a staffcomplementor clientlistmore than 30 temps,directly reporting to me
 Cold calling to establish new business.
 Providing marketknowledge and advice to employers.
 Sourcing suitable candidates via networks,advertising and referrals.
 Maintaining candidate networks.
 Providing resume,interview and career advice to candidates.
 Interviewing candidates on a general basis and for specific roles.
 Managing the job offer process and negotiating salarypackages.
 Maintaining marketand commercial awareness through research and networking.
 Working in a team to maximise productivity and results.
 Developing and maintaining on-going client/ candidate relationships,face-to-face and telephonically.
 Organising and attending both clientand candidate functions.
 Managing temp staff based on different clientsites.
 Collecting and processing timesheets.
 Ensuring the candidates understand the Cozens rules as well as the clients’ requirements.
 Meeting monthlybudgetset by management.
 Handling all administration related to recruitment.
Achievements

4.  Rated number 3 at CouZens for the consultantthat broughtin more business in the company three
months after my employment.
 Started my desk from Zero to +-40 in Six months atCouzens
3. 2012 – 2013
Impact HR
Morningside, Gauteng
SENIOR ACCOUNTS MANAGER
Responsibilities
 Directly managing 2 Site supervisors and staffcomplementof+-50 reporting to me.
 Managing the Nestle South Africa Project for Impact HR.
 Managing a team of Site Supervisors.
 Handling administration,payroll,induction,health and safety, all HR general duties and IR related issues.
 Maintaining and developing clientrelationships and relations.
 Key accountmanagement/contract management.
 Ensuring thatstaff requirements are metatall times for the clientand ensuring thatdown time is minimal.
 Ensuring thatall employees sign their contracts ofemployment.
 Ensuring shifthand over is performed appropriately.
 Ensuring thatall staff members adhere to OHSA and Nestle safetypolicies and procedures.
 Do site inspections.
 Identify risks and hazards.
 Do safety training and induction on new employees.
 Keep an up to date safety file for each employee.
 Write safety reports to the client.
 Reportand investigate incidents.
 Recruiting staffon an on-going basis (Full recruitmentprocess).
 Compiling weeklyand monthlyreports on all Nestle sites.
 Performing criminal checks on all employees employed under Impact.
 Attending managementmeetings and providing reports on certain issues and operations on differentsites of
Nestle.
 Organising annual medicals for employees.
 Ensuring thatemployees have proper PPE.
 Managing and forecasting staff.
 Attending operational meetings and ordering staff.
 Managing employees’ hours ofwork and over time.
 Managing the payroll process bymeans ofbiometric system.
Achievements
 Successfullymanaged four sites and grew the business to more than 300 temps.
4. 2010 – 2012
The Kelly Group – Marula Staffing
Comaro Crossing,Gauteng
ACCOUNT EXECUTIVE – MARULA PROJECT
Responsibilities
 Directly managing a staffcomplementof80 employees directly reporting to me
 Handling new recruits administration.
 Scheduling and co-coordinating events in line with the candidate care programme.
 Ensuring existing business retention.
 Being aware of opportunities in order to grow existing business.
 Monitoring any competitor activity on site and reporting to the ProjectManager.
 Marketing Kelly’s full range of services to the client.
 Keeping informed oftrends in the marketin order to value add to the client.
 Ensuring thatall staff adheres to Marula / client code of conduct on site.
 Ensuring thatall staff adheres to Kelly’s / Marula dress code.
 Performing all required background checks,i.e. Criminal,etc.
 Checking all overtime,leave and resignations for payroll purposes before submitting to head office.
 Ensuring thatall timesheets and overtime claim forms are signed bythe clientbefore submitting to Payroll.
 Ensuring thatthe recruitmentprocess is followed as per service level agreement.
 Interviewing candidates in a professional manner and environment,according to Kelly’s competencybased
interviewing policy.
 Ensuring thatall relevant assessments are conducted before candidates are referred to the client.
 Ensuring thatall CV’s are produced as per the Standard Operating Guidelines.

5.  Ensuring the all new starters are fully briefed on policies and procedures before starting their assignment.
 Ensuring the all new starters sign all the relevant forms and produce a copy of their identity documents.
 Ensuring thatall new starters sign for any equipmentthey will be us ing for the duration of their assignment,
i.e. headsets,etc.
 Ensuring thatemails are checked regularlyand responded to timeously.
 Handling enquiries from staffand temps professionally,enthusiasticallyand timeously.
 Ensuring thattemp payslips are collected from the branch each week and distributed to the temps.
 Ensuring thatstaff is kept informed of any changes,news,special events,etc.when necessary.
 Coordinating and attending meetings with temps and staff.
 Attending meetings with clients as per invitation.
 Ensuring thatall incidents are actioned immediately,the necessarysteps are taken and recorded on the
personnel files /Adapt.
 Ensuring thatstaff leaving the project,for whatever reason,returns all access cards and clientproperty.
 Ensuring thatall filing is handled accurately.
 Maintaining accurate and confidential personnel records.
 Performing all administrative and system related tasks pertaining to new starters and leavers.
 Performance managing temps.
 Completing weeklyreportfor the Project Manager.
 Assisting with updating projectstaffjob descriptions in conjunction with the Project Manager.
 Coordinating staffannual and sick leave applications and recording on the leave schedules,ensuring the
continuity of the service are maintained.
Achievements
 Grew the head count from 50 to more than 90 employees .
5. 2009 – 2010
TAS Appointments and Management Services
Sandton,Gauteng
SENIOR SITE MANAGER
Responsibilities
 Directly managing 22 sites in Gauteng and Mpumalanga,Staff complementofmore than 200 directly
reporting to me
 Managing a team of Site Managers that reports directly to me.
 Obtaining detailed recording ofjob orders / requisitions from clients.
 Attending to orders immediately(24hour turn around) and keeping clients informed ofdevelopments atall
times.
 Managing employee’s database.
 Visiting sites (Employees in and around Gauteng).
 Ensuring thattemp assignments are filled with the correct candidates atan utmostspeed and induction of
temps.
 Managing the exposure / trainee programme.
 Managing temp contracts,i.e. contract letters,time sheets,IR, pay slips,payqueries and training.
 Attending to I R related issues,i.e.hearings,counselling and CCMA cases.
 Managing temps to ensure that they are productive and motivated at all times
 Payroll management:Controlling every aspectof payment to temps,from collecting and delivering
timesheets,to reconciling,coordinating and distributing timesheets to delivering invoices to the clients.
 Producing weeklyand monthlyreports for clients when necessary.
 Business development:Visiting existing clients to conduct presentations and to increase business and
sourcing new clients for the organisation.
 Attending to all queries related to the project, ensuring thatthey are resolved within 48 hours and updating
the client.
Achievements
 If required.
Career History: Previous Positions
6.
HR / IR ADMINISTRATOR
TAS Appointments and ManagementServices
2009
7.
PROJECT COORDINATOR
Gauteng Departmentof Education
2006 – 2008
8.
ENVIRONMENTAL HEALTH PRACTITIONER
Mpumalanga DepartmentofHealth
2005

6. Key Strengths
 Excellent listener and communicator,effectively conveys information verballyand in writing.
 Focus on accuracy and attention to detail.
 Ability to relate well to others and establish good working relationships.
 Strong planning,organising and monitoring abilities and an efficienttime-manager.
 Advanced troubleshooting and problem solving skills.
 Able to work on own initiative, with minimum supervision.
 Can manage a project from start to finish.
 Works well under pressure while maintaining individual team effectiveness.
 Excellent communication skills atall levels
 Customer Service and retention
References
Available on request.
