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Dhananjay Sobale 
Contact: +91- 9657702729 ~ E-Mail: dhananjay.sobale@gmail.com 
Middle Level Assignments in HR & Admin 
Admin Facility & Operations ~ HR Operations 
EXECUTIVE SUMMARY 
 Adept at handling day to day activities in co-ordination with internal / external departments for smooth business 
operations. 
Well conversant with: 
- Risk Analysis & Vulnerability Assessment - Coordination & Liaison 
- General Administration - HR Management 
- Facility Management - Training & Development 
 Strong ability to master a situation quickly; knowledgeable in a wide variety of professional disciplines and an expert 
at organising & directing any task assigned 
 Proficient in liaising with all types of Government agencies and Bureaucrats with excellent man management skills, 
strong analytical, problem solving & organisational abilities. 
CAREER RECITAL 
Teknovance Solution Pvt Ltd. As Manager HR / Admin Since Aug ’13 till date 
WNS as Lead Associate:-Operation and HR SPOC from Jan’04 – Aug’13 
Reliance Info com Ltd. As Senior Marketing and Relation Executive May’03 – Jan’04 
WNS as Lead Associate:-Operation and HR SPOC from Jan’04 – Aug’13 
HRM, RECRUITMENT & SELECTION: 
 Managing the complete recruitment life cycle for sourcing the best talent from diverse sources. 
 Coordinating manpower planning, recruitment, induction, exit interviews & ensuring cultural fit. 
 Source & recruit the manpower requirements (Staff & Workman) through various means such as job portals, 
advertising, networking, headhunting, references, existing data banks and walkins & campus recruitment. 
 Preparing the phasing of the manpower budget in the year as well as function wise, tracking manpower budget. 
 Provide an End-to-End solution for recruitment for all levels. Handle salary negotiation, issue of offer letters, pre-employment 
formalities and co-ordinate the joining of candidates. 
 Ensuring reduction in recruitment costs based on targets to be decided. 
 Ensuring all activities & documentation in relation of the leave, ensuring maintaining of documents, personal files of 
all associates. 
IR & ADMINISTRATION: 
 Disciplinary actions on staff violating the company rules and non-performance of duties. 
 Formulation and implementation of Administrative, personal/industrial Relation Policies, implementation of various 
statutory norms, Labour laws and ensuring all records are maintained as per legal provisions, Disciplinary issue, 
Enquiry and relation with concerned Labour Authority and Government Offices. 
 Handling of legal cases with concerned Authorities (DLC, WC commissioner, commissioner) Court, tribunal. 
 Ensuring productivity & discipline of employees CL, Liaison with central and state authority of Labour, PF, ESIC, 
Employment Exchange, Minimum Wages, Registration, annual returns, assessment & inspection etc. under various 
Acts. 
 Ensure legal compliance of contract labour, minimum wages as per the act, ensuring of handling Union Issues and 
Employees grievances. Liaison with local authority interaction with Trade Union. 
 Co-ordination of all legal agreements coordination with concerned departments, region & corporate Legal, Tracking & 
handling of legal cases with Authorities as such as labour case & co-ordination with lawyers. 
TRAINING & DEVELOPMENT: 
 Ensure continuing human resources training programs is in place to improve staff efficiency that will benefit both the 
organization and individual.
 Actively participated in the development of Annual Training Calendar (Internal + External Trainings) in co -ordination 
with Higher HR Management to give a detailed understanding of the type of training to be conducted, its venue, date 
& employees required to take such trainings. 
 Carrying out Training Need Analysis to identify the training needs to be given to employees. 
 Evaluating training effectiveness of each of the trainees at the end of the training program. 
 Carrying out Employee Satisfaction Surveys (ESS) & Employee Engagement Surveys (EES) to identify the focus areas 
where the organization needs to improve & also to measure the satisfaction levels of our own employees. 
EMPLOYEE WELFARE: 
 Effective & efficient grievance handling mechanism, proactive effective employee engagement 
 Maintain & ensure staff & labour welfare programs and activities are in implemented in time. 
 Handling Insurance matter such as Workmen compensation Contract All Risk policy, Money Policy, Contracts Plant 
and Machinery policy & Group Medical policy and co-ordinate with Insurance office for overall look compensation 
issues till resolve the case and will get back the insurance claims. 
PERFORMANCE APPRAISAL: 
 KRA setting process of all functions, Mid-year review and annual appraisal, PMS-Survey, feedback & follow up 
 Develop and implement Performance Management System – to measure, evaluate employees with respect to their 
performance on the job and their potential for development. 
STATUTORY/LEGAL COMPLIANCES: 
 Obtain and compliance various license & registration like- Labour, ESIC, PF, Profession Tax, Shops & commercial, etc. 
 Ensure all filling and return required by law and regulation are submitted on time, minimize the dependency in order 
to have close monitoring on tax and statutory matters. 
 All statutory compliance with related contract labour, PF, ESI, PT, TDS & workman compensations. 
 Supervision on maintenance of various register under Act/law, like contract labour, minimum wages, Employees 
provident, ESIC, Industrial Relation & Workman compensation Act etc. 
COMPENSATION & BENEFITS: 
 Fixation of compensation, Short and long term incentives’ maintain ha rmonious, discipline employee culture. 
 Prepare proposals for salary review. Recommending & implementing changes in compensation & rewards strategies 
in tune with open market. 
 Monitoring all sources of salary and benefit entitlement such as collective agre ement settlements, sick leave, over 
time, holiday pay, increments, temporary assignments, leave of absence. Calculation and inputs and update Human 
Resources information such as leaves, seniority, and probation, benefit entitlements, increments. Handling a nd 
following up the end of services clearance for the resigned employees and prepare final settlement at end on the 
contract. 
 Developing a compensation strategy for all the regions of the company including grading scale, benefits package, 
transfers, and promotions and conducting market comparisons 
 Responsible for yearly pay review exercise & payment of bonus, gratuity & incentives as well. 
OPERATIONS 
 Conceptualize strategic and operational plans for the security policies for office premises, expats residences and 
company owned properties, addressing threat perception in present scenario along with the security incharge 
 Align resources in line with the corporate targets and performance estimates. 
 Define budgets/ financial parameters within which Admin/Facility operations must be executed. 
 World class Housekeeping based on feedback mechanism through laid down process. 
 Lead the implementing Health, Safety & Environment policy as per prevailing industry guidelines. 
 Frame training schedules & conduct the training for support staff to achieve company objective on safety & behavior. 
FACILITIES MANAGEMENT 
 Develop budgets & annual plans to manage facilities as per organizational needs & parameters. 
 Ensure effective maintenance of Electricity, Central AC /Package Plants, Power back up supply support for network 
(UPS, DG Sets) etc. 
 Negotiate with & finalize Service Agreements with reliable contractors for execution of servicing works as per 
budgeted parameters. 
 Taking proactive steps to ensuring ZERO down time to minimize lose to organization. 
GENERAL ADMINISTRATION 
 Ensure effective rendering of services including Housekeeping, Security, Cafeteria, Transport, Office Equipment, 
Vehicles, Office Buildings and Farmhouse etc. to enable smooth flow of operations. 
 Organize events, induction programs, training, conferences etc.
 Liaise with Police, Transport Agencies, Landlords, Municipal Authorities and the Electricity Department to facilitate 
smooth flow of operations. 
TRANSPORTATION & TRAVEL 
 Develop budgets & annual plans to manage transportation / travel as per organisational needs & parameters. 
 Ensure quality, safe & cost effective transport services to staff/ expats 
 Simplified the transportation billing process thus reducing the time taken. 
 Well experienced for providing Domestic & International travel through experts service providers. 
VENDOR MANAGEMENT 
 Identify & developing a Vendor/Supplier base for cost effective procurement of materials, spares, consumables & 
services. 
 Prepare detailed scope for Annual Rate Contracts with vendors for stackable items and for work order indents and 
timely renewal of contracts after complete review. 
 Assess performance of the vendors based on various criterions such as quality improvement rate, timely delivery, 
credit terms etc. 
CONTRACT ADMINISTRATION 
 Framing of scope for services as per operational & organizational requirement. 
 Keeping enough scope for penalty & reward for vendor for his performance in his tenure. 
 Taking commitments from vendor to train his staff to suit our organisation requirement on safety & behavior. 
 Matrix mechanism based assessment of vendor performance. 
 Scheduled Cross feedback from vendor on our process to improve services level & satisfaction in organisation. 
COST EFFECTIVNESS 
 To take necessary steps from time to time and motivate the team to ensure that the above functions are carried on 
in the most cost effective way with minimum wastages. 
ISO COMPLIANCE 
 Initiated ISO compliance awareness for entire team. 
 Developed the compliance checklist for our team 
 Managed external and internal audit with zero NC ’s. 
 Conducted periodic mock audit within the team. 
 Ensure NC Closure within 5 Days. 
Achievement 
 31 contractual candidates hired within a week. 
 Campus Interview done successfully in Bhuvneshwar 
 Shooting Star Award for Oct-Dec 2012 
 Best Lead-Coach ( Month of July- Oct 11 
 Recognition award for the Apr2009 to May 2010. 
 Best fusion (Quality) Town hall Award 2009 
 Star Gold Customer Service Associate for the Year of 2007-2008 
 Was rated excellent performer In Air Canada(WNS) 
 Star shines Accuracy Award for the Oct07-Dec07. 
 Star of the Month Jan, March 2007 and Oct 2008 
 Traveled to Canada (US) for mapping and Transition on a process. 
 Rated excellent performer in Reliance Info COM while working as Customer Care Executive. 
 Rated best customer service officer in Customer First 
 Star of the Year in Customer First 
IT SKILLS / EDUCATION DETAILS 
 LLB: - Pursuing from Sinhgad Law College (2009) 
 Master of Personnel Mgmt (MPM) from University of Pune in 2005 
 BA (Economics) from Wadia College, Pune, in 2001 
 SAP Indian Payroll –Pursuing 
PERSONAL DOSSIER 
Date of Birth : -27 July 1978 
Address : Vaishnavi Heights, B2,Bharti Vidyapeeth, Pune 46 
Languages Known : English, Hindi & Marathi

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Dhananjay Sobale

  • 1. Dhananjay Sobale Contact: +91- 9657702729 ~ E-Mail: dhananjay.sobale@gmail.com Middle Level Assignments in HR & Admin Admin Facility & Operations ~ HR Operations EXECUTIVE SUMMARY  Adept at handling day to day activities in co-ordination with internal / external departments for smooth business operations. Well conversant with: - Risk Analysis & Vulnerability Assessment - Coordination & Liaison - General Administration - HR Management - Facility Management - Training & Development  Strong ability to master a situation quickly; knowledgeable in a wide variety of professional disciplines and an expert at organising & directing any task assigned  Proficient in liaising with all types of Government agencies and Bureaucrats with excellent man management skills, strong analytical, problem solving & organisational abilities. CAREER RECITAL Teknovance Solution Pvt Ltd. As Manager HR / Admin Since Aug ’13 till date WNS as Lead Associate:-Operation and HR SPOC from Jan’04 – Aug’13 Reliance Info com Ltd. As Senior Marketing and Relation Executive May’03 – Jan’04 WNS as Lead Associate:-Operation and HR SPOC from Jan’04 – Aug’13 HRM, RECRUITMENT & SELECTION:  Managing the complete recruitment life cycle for sourcing the best talent from diverse sources.  Coordinating manpower planning, recruitment, induction, exit interviews & ensuring cultural fit.  Source & recruit the manpower requirements (Staff & Workman) through various means such as job portals, advertising, networking, headhunting, references, existing data banks and walkins & campus recruitment.  Preparing the phasing of the manpower budget in the year as well as function wise, tracking manpower budget.  Provide an End-to-End solution for recruitment for all levels. Handle salary negotiation, issue of offer letters, pre-employment formalities and co-ordinate the joining of candidates.  Ensuring reduction in recruitment costs based on targets to be decided.  Ensuring all activities & documentation in relation of the leave, ensuring maintaining of documents, personal files of all associates. IR & ADMINISTRATION:  Disciplinary actions on staff violating the company rules and non-performance of duties.  Formulation and implementation of Administrative, personal/industrial Relation Policies, implementation of various statutory norms, Labour laws and ensuring all records are maintained as per legal provisions, Disciplinary issue, Enquiry and relation with concerned Labour Authority and Government Offices.  Handling of legal cases with concerned Authorities (DLC, WC commissioner, commissioner) Court, tribunal.  Ensuring productivity & discipline of employees CL, Liaison with central and state authority of Labour, PF, ESIC, Employment Exchange, Minimum Wages, Registration, annual returns, assessment & inspection etc. under various Acts.  Ensure legal compliance of contract labour, minimum wages as per the act, ensuring of handling Union Issues and Employees grievances. Liaison with local authority interaction with Trade Union.  Co-ordination of all legal agreements coordination with concerned departments, region & corporate Legal, Tracking & handling of legal cases with Authorities as such as labour case & co-ordination with lawyers. TRAINING & DEVELOPMENT:  Ensure continuing human resources training programs is in place to improve staff efficiency that will benefit both the organization and individual.
  • 2.  Actively participated in the development of Annual Training Calendar (Internal + External Trainings) in co -ordination with Higher HR Management to give a detailed understanding of the type of training to be conducted, its venue, date & employees required to take such trainings.  Carrying out Training Need Analysis to identify the training needs to be given to employees.  Evaluating training effectiveness of each of the trainees at the end of the training program.  Carrying out Employee Satisfaction Surveys (ESS) & Employee Engagement Surveys (EES) to identify the focus areas where the organization needs to improve & also to measure the satisfaction levels of our own employees. EMPLOYEE WELFARE:  Effective & efficient grievance handling mechanism, proactive effective employee engagement  Maintain & ensure staff & labour welfare programs and activities are in implemented in time.  Handling Insurance matter such as Workmen compensation Contract All Risk policy, Money Policy, Contracts Plant and Machinery policy & Group Medical policy and co-ordinate with Insurance office for overall look compensation issues till resolve the case and will get back the insurance claims. PERFORMANCE APPRAISAL:  KRA setting process of all functions, Mid-year review and annual appraisal, PMS-Survey, feedback & follow up  Develop and implement Performance Management System – to measure, evaluate employees with respect to their performance on the job and their potential for development. STATUTORY/LEGAL COMPLIANCES:  Obtain and compliance various license & registration like- Labour, ESIC, PF, Profession Tax, Shops & commercial, etc.  Ensure all filling and return required by law and regulation are submitted on time, minimize the dependency in order to have close monitoring on tax and statutory matters.  All statutory compliance with related contract labour, PF, ESI, PT, TDS & workman compensations.  Supervision on maintenance of various register under Act/law, like contract labour, minimum wages, Employees provident, ESIC, Industrial Relation & Workman compensation Act etc. COMPENSATION & BENEFITS:  Fixation of compensation, Short and long term incentives’ maintain ha rmonious, discipline employee culture.  Prepare proposals for salary review. Recommending & implementing changes in compensation & rewards strategies in tune with open market.  Monitoring all sources of salary and benefit entitlement such as collective agre ement settlements, sick leave, over time, holiday pay, increments, temporary assignments, leave of absence. Calculation and inputs and update Human Resources information such as leaves, seniority, and probation, benefit entitlements, increments. Handling a nd following up the end of services clearance for the resigned employees and prepare final settlement at end on the contract.  Developing a compensation strategy for all the regions of the company including grading scale, benefits package, transfers, and promotions and conducting market comparisons  Responsible for yearly pay review exercise & payment of bonus, gratuity & incentives as well. OPERATIONS  Conceptualize strategic and operational plans for the security policies for office premises, expats residences and company owned properties, addressing threat perception in present scenario along with the security incharge  Align resources in line with the corporate targets and performance estimates.  Define budgets/ financial parameters within which Admin/Facility operations must be executed.  World class Housekeeping based on feedback mechanism through laid down process.  Lead the implementing Health, Safety & Environment policy as per prevailing industry guidelines.  Frame training schedules & conduct the training for support staff to achieve company objective on safety & behavior. FACILITIES MANAGEMENT  Develop budgets & annual plans to manage facilities as per organizational needs & parameters.  Ensure effective maintenance of Electricity, Central AC /Package Plants, Power back up supply support for network (UPS, DG Sets) etc.  Negotiate with & finalize Service Agreements with reliable contractors for execution of servicing works as per budgeted parameters.  Taking proactive steps to ensuring ZERO down time to minimize lose to organization. GENERAL ADMINISTRATION  Ensure effective rendering of services including Housekeeping, Security, Cafeteria, Transport, Office Equipment, Vehicles, Office Buildings and Farmhouse etc. to enable smooth flow of operations.  Organize events, induction programs, training, conferences etc.
  • 3.  Liaise with Police, Transport Agencies, Landlords, Municipal Authorities and the Electricity Department to facilitate smooth flow of operations. TRANSPORTATION & TRAVEL  Develop budgets & annual plans to manage transportation / travel as per organisational needs & parameters.  Ensure quality, safe & cost effective transport services to staff/ expats  Simplified the transportation billing process thus reducing the time taken.  Well experienced for providing Domestic & International travel through experts service providers. VENDOR MANAGEMENT  Identify & developing a Vendor/Supplier base for cost effective procurement of materials, spares, consumables & services.  Prepare detailed scope for Annual Rate Contracts with vendors for stackable items and for work order indents and timely renewal of contracts after complete review.  Assess performance of the vendors based on various criterions such as quality improvement rate, timely delivery, credit terms etc. CONTRACT ADMINISTRATION  Framing of scope for services as per operational & organizational requirement.  Keeping enough scope for penalty & reward for vendor for his performance in his tenure.  Taking commitments from vendor to train his staff to suit our organisation requirement on safety & behavior.  Matrix mechanism based assessment of vendor performance.  Scheduled Cross feedback from vendor on our process to improve services level & satisfaction in organisation. COST EFFECTIVNESS  To take necessary steps from time to time and motivate the team to ensure that the above functions are carried on in the most cost effective way with minimum wastages. ISO COMPLIANCE  Initiated ISO compliance awareness for entire team.  Developed the compliance checklist for our team  Managed external and internal audit with zero NC ’s.  Conducted periodic mock audit within the team.  Ensure NC Closure within 5 Days. Achievement  31 contractual candidates hired within a week.  Campus Interview done successfully in Bhuvneshwar  Shooting Star Award for Oct-Dec 2012  Best Lead-Coach ( Month of July- Oct 11  Recognition award for the Apr2009 to May 2010.  Best fusion (Quality) Town hall Award 2009  Star Gold Customer Service Associate for the Year of 2007-2008  Was rated excellent performer In Air Canada(WNS)  Star shines Accuracy Award for the Oct07-Dec07.  Star of the Month Jan, March 2007 and Oct 2008  Traveled to Canada (US) for mapping and Transition on a process.  Rated excellent performer in Reliance Info COM while working as Customer Care Executive.  Rated best customer service officer in Customer First  Star of the Year in Customer First IT SKILLS / EDUCATION DETAILS  LLB: - Pursuing from Sinhgad Law College (2009)  Master of Personnel Mgmt (MPM) from University of Pune in 2005  BA (Economics) from Wadia College, Pune, in 2001  SAP Indian Payroll –Pursuing PERSONAL DOSSIER Date of Birth : -27 July 1978 Address : Vaishnavi Heights, B2,Bharti Vidyapeeth, Pune 46 Languages Known : English, Hindi & Marathi