More Related Content
Your True Colors
- 1. Your True ColorsCommunicating using four styles Kirsten Adachi
- 2. Objective To beable to Identify communication styles Improve communication with people around you Enable your trainees to be more effective communicators Kirsten Adachi
- 3. Outline Warm-up Background Color Communication styles Stakeholder analysis Application and Feedback How to use in sessions Kirsten Adachi
- 4. Background Hippocrates’ FourBasic Temperaments Sanguin Choller Flegme Melancholy Picture Source: http://www.fisheaters.com/fourtemperaments.html Kirsten Adachi
- 5. Communication Styles Modernclassifications Red, yellow, blue, green Direct, Spirited, Considerate, or Systematic Expresser, Driver, Relater, Analytical Relater, Socializer, Thinker, Director What do they all have in common? Kirsten Adachi
- 6. Four Colors ofCommunication Kirsten Adachi Task -Oriented People -Oriented Direct Involvement Indirect Involvement
- 7. Focus on objectivesdirect decisive to the point direct eye contact short conversations interruptions Image source: http://www.worth1000.com/entries/178000/178379GLNK_w.jpg Kirsten Adachi
- 8. Focus on processDeliberate, reserved, organized, logical Indirect eye contact Detailed questions Systematic approach Kirsten Adachi
- 9. Focus on ideasCreative, enthusiastic, innovative, adventurous Solid eye contact Tell stories and jokes Kirsten Adachi
- 10. Focus on feelingsEmpathetic, loyal, trustworthy, persuasive Make variable eye contact Speak thoughtfully and casually Kirsten Adachi
- 11. Stakeholder Analysis Brainstorma list of different people you regularly communicate with Write their names in the appropriate section of the spectrum Kirsten Adachi Task -Oriented People -Oriented Direct Involvement Indirect Involvement
- 12. Getting the messageacross Choose one person and think of a message you want to give him/her Find a partner who is the same color as the person you want to communicate with Practice telling your partner your message Get feedback from your partner Kirsten Adachi
- 13. Communicating with RedsResults first – conclusion Best recommendation – few alternatives Direct and Concise Emphasize practicality Visual aids Kirsten Adachi
- 14. Communicating with YellowsOutline Precise – state facts Background Present situation Outcome Break down Options with pros and cons Don’t rush Kirsten Adachi
- 15. Communicating with GreensDiscussion time Relate topic to broad concept/idea Stress uniqueness Future value/impact Big picture details Show enthusiasm Kirsten Adachi
- 16. Communicating with BluesStart with small talk Stress relationship proposal and people concerned Past success of idea Support of respected people Acknowledge and show appreciation Kirsten Adachi
- 17. Communication Styles inSessions Get in to three groups How can you use that tool in a session? Demonstrate how to use that tool Kirsten Adachi
- 18.
- 19. Thank You おつかれさまでした！Kirsten Adachi
- 20. References Team ChrysalisNewsletter – Approaching Change http://www.teamchrysalis.com/AC/V4/AC46_Communication_Styles.htm MedHunters.com http://www.medhunters.com/articles/communicationStyles.html Texas Center for Legal Ethics and Professionalism http://www.txethics.org/TCLEPCOURSE2005/omlp/sec2.5.pdf Kirsten Adachi
Editor's Notes
- #5 The humor of Blood, associated with the liver and with Air, which is the hot and moist element. A person in whom blood predominates is said to be "sanguine," from the Latin "sanguis" (blood). The humor of Yellow Bile, associated with the spleen and with Fire, which is the hot and dry element. A person in whom yellow bile predominates is said to be "choleric," from the Greek "khole" (bile). The humor of Black Bile, associated with the gall bladder and with Earth, which is the cold and dry element. A person in whom black bile predominates is said to be "melancholic," from the Greek "melas" (black) and "khole" (bile). The humor of Phlegm, associated with the lungs and brain and with Water, which is the cold and moist element. A person in whom phlegm predominates is said to be "phlegmatic," from the Greek "phlegmatikos" (abounding in phlegm) .
- #12 You don’t need to leave the English on the slide – just the Japanese Brainstorm a list of different people you regularly communicate with Write their names in the appropriate section of the spectrum
- #13 You don’t need to leave the English on the slide – just the Japanese Choose one person and think of a message you want to give him/her Find a partner who is the same color as the person you want to communicate with Practice telling your partner what you want to say Get feedback from your partner