This document is a resume for Ms. Ya Ning Zhu, a Chinese national seeking career opportunities in Dubai, UAE. She has over 5 years of experience in sales, customer service, and assistant management roles in the jewelry, trading, and audio equipment industries. Her technical skills include Microsoft Office programs and music production software. She holds a Professional Diploma in Musical Instrument Digital Interface from Hubei University in China.

1. InternationalCity
Dubai, UAE
+971 55 4529309 | 597513542@qq.com
MS YA NING, ZHU
PERSONAL
INFORMATION
Gender: Female
Nationality:China
DOB: 28 November 1992
OBJECTIVE To seek a career opportunities which will provide a channel to
present my knowledge and my innovativeextensiveskillsin results
oriented company.
SKILLS PERSONAL SKILLS
Quick learner;
Excellentcommunication skills;
Good team player
Patient;
Honesty
TECHNICAL SKILLS
Basic in MS Officei.e Word, Excel,Powerpoint
Music Production and RecordingSoftware: Sonar,Cubase
WORK HISTORY SALES AND CUSTOMER SERVICE, ATASAY JEWELRY, DUBAI MALL
From December 2013 to Present
Job Scopes & Responsibility
 listening to customer requirements and presenting appropriately to make a
sale;
 challengingany objections with a view to getting the customer to buy;
 recordingsales and order information and sendingcopies to the sales office,
or entering figures into a computer system;
 reviewing sales performance,aimingto meet or exceed targets;
 gaininga clear understandingof customers' businesses and requirements;
 making accurate, rapid cost calculations and providing customers with
quotations;
 handling customer’s complaints, investigating and solving customers'
problems.
SALES AND MANAGER ASSISTANT, FUDISI GENERAL TRADING F.Z.E, DUBAI
From June 2013 to December 2013
CURRICULUM VITAE

2. Page | 2 MS YA NING, ZHU
Job Scopes & Responsibility
 assistingcustomers by providinginformation;answeringquestions;obtaining
merchandise requested; completing payment transactions; preparing
merchandisefor delivery;
 promoting sales by demonstratingmerchandiseand products to customers ;
 preparingsales and customer relations reports by analyzingand categorizing
sales information; identifying and investigating customer complaints and
servicesuggestions;
 purchasing inventory by researching emerging products; anticipating buyer
interest; negotiating volume price breaks; placing and expediting orders;
verifyingreceipt.
SALES REPRESENTATIVE, WUHAN HARMAN AUDIO SHOP, CHINA
From June 2012 to January 2013
Job Scopes & Responsibility
providingproduct’s features and demonstratingproducts specification to
customers;
developing and maintainingvalued customer relationships; .
developing ideas for promotional marketingcampaigns.
EDUCATION PROFESSIONAL DIPLOMA IN MUSICAL INSTRUMENT DIGITAL INTERFACE,
PROFESSIONAL ARTS INSTITUTE OF HUBEI UNIVERSITY, CHINA (2010- 2013)
JINGMEN PETROCHEMICAL HIGH SCHOOL, HUBEI, CHINA (2007- 2010)
REFERENCES 1. MR. KIEN YONG, LEYONG(MBA, BENG, MCMI, MIC)
Senior Engineer Commissioning
Dubai Electricity and Water Authority
Mobile: +971 55 874 9545
Email:kienyong@hotmail.com
2. MR. MOHAMED MAFAZ
Store AssistantManager
Atasay Jewelry, Dubai Mall,UAE
Mobile: +971 55 142 2647