Workforce Planning
Best Practices
Kyle Couch
Workforce Planning
Workforce Planning Stats



89% of Best-in-Class organizations have
strategic workforce planning efforts in
place
Workforce Planning Stats

72% of Industry Average and 59% of
Laggard organizations take this kind of
forward-looking view of workforce plans


Know Your Timeframe
People
IBM CHRO Study
High Level Themes
Exposing the Gaps
Managing the Talent Supply Chain
Making the Right Connections?
Limited Use of Workforce Analytics
The Reality

Less than one-quarter of CHROs are
using sophisticated analysis and modeling
to make decisions about the future.

Cultivating Creative Leaders
Mobilizing for Speed & Flexibility
Collective Intelligence
Workforce Planning
Organizational Value
Source of Workforce Data
How Good is Your Dashboard?
Workforce Planning Process
Step 1 – Access Planning Data & Plans

Workforce profile data
 Strategic plans
 Operational and management plans
 Environmental scanning
 Legislation/regulations/governance

Step 2 - Analyze Current
Operations
Review budget/current financial situation
 Identify current technology
infrastructure/systems
 Identify legislative and regulatory
parameters
 Review current policies and processes
 Workforce profile data
 Review environmental factors


Step 3 – Scenario Planning &
Forecasting
Identify probable scenarios based on future
projects and trends
 Review planning considerations relevant
to the organization
 Identify likely impacts on the workforce
Identify future workforce supply and demands
 Identify workforce gaps
Determine staff demand based on analysis of
future projections and trends






Step 3 – Scenario Planning &
Forecasting
Identify skills no longer required in the future
due to changing organizational needs
 Identify new skills required in the future to
meet organizational goals
 Review labour market trends and identify any
issues associated with availability of workers
 Identify critical jobs (ie those positions that
are difficult to recruit and/or difficult to retain
staff)

Step 4 - Identify Planning Initiatives and
Strategies



Recruitment and retention strategies
 Career development and
mentoring programs
 Staff engagement surveys
 Succession planning
 Job redesign
Step 4 - Identify Planning Initiatives and
Strategies
Review of policies and processes
 Identify and review new systems
and technology
 Budget planning
 Pre-retirement contracts
Post retirement employment for academic
staff to manage knowledge transfer



Step 5 - Implement workforce plan
Introduction of changes to technology and
infrastructures
 Process re-engineering and introduction of revised or
new efficient processes and systems;
 Introduction of changes to existing policies or
development of new policies;
 Staff training and development;
 Career development and mentoring programs, job
analysis and design;
 Attraction, retention and recruitment strategies, preretirement contracts, succession planning, introduction
of flexible staffing arrangements and staff surveys.

Step 6 - Review and Evaluation


Review strategies and evaluate impact of changes
(positive/negative)
 Identify if further consultation is required with
People and Culture
 Identify if any policies/processes need
further refinement
 Review staff training and development
requirements
 Identify changes against business planning
considerations and update workforce plan
accordingly.
Scan the Horizon Often
Long-Term Planning
Workforce Planning
Best Practices
Kyle Couch

Workforce Planning Best Practices - Spectrum Organizational Development

  • 1.
  • 2.
  • 3.
    Workforce Planning Stats  89%of Best-in-Class organizations have strategic workforce planning efforts in place
  • 4.
    Workforce Planning Stats 72%of Industry Average and 59% of Laggard organizations take this kind of forward-looking view of workforce plans 
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
    Managing the TalentSupply Chain
  • 11.
    Making the RightConnections?
  • 12.
    Limited Use ofWorkforce Analytics
  • 13.
    The Reality Less thanone-quarter of CHROs are using sophisticated analysis and modeling to make decisions about the future. 
  • 14.
  • 15.
    Mobilizing for Speed& Flexibility
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
    How Good isYour Dashboard?
  • 22.
  • 23.
    Step 1 –Access Planning Data & Plans Workforce profile data  Strategic plans  Operational and management plans  Environmental scanning  Legislation/regulations/governance 
  • 24.
    Step 2 -Analyze Current Operations Review budget/current financial situation  Identify current technology infrastructure/systems  Identify legislative and regulatory parameters  Review current policies and processes  Workforce profile data  Review environmental factors 
  • 25.
    Step 3 –Scenario Planning & Forecasting Identify probable scenarios based on future projects and trends  Review planning considerations relevant to the organization  Identify likely impacts on the workforce Identify future workforce supply and demands  Identify workforce gaps Determine staff demand based on analysis of future projections and trends   
  • 26.
    Step 3 –Scenario Planning & Forecasting Identify skills no longer required in the future due to changing organizational needs  Identify new skills required in the future to meet organizational goals  Review labour market trends and identify any issues associated with availability of workers  Identify critical jobs (ie those positions that are difficult to recruit and/or difficult to retain staff) 
  • 27.
    Step 4 -Identify Planning Initiatives and Strategies  Recruitment and retention strategies  Career development and mentoring programs  Staff engagement surveys  Succession planning  Job redesign
  • 28.
    Step 4 -Identify Planning Initiatives and Strategies Review of policies and processes  Identify and review new systems and technology  Budget planning  Pre-retirement contracts Post retirement employment for academic staff to manage knowledge transfer  
  • 29.
    Step 5 -Implement workforce plan Introduction of changes to technology and infrastructures  Process re-engineering and introduction of revised or new efficient processes and systems;  Introduction of changes to existing policies or development of new policies;  Staff training and development;  Career development and mentoring programs, job analysis and design;  Attraction, retention and recruitment strategies, preretirement contracts, succession planning, introduction of flexible staffing arrangements and staff surveys. 
  • 30.
    Step 6 -Review and Evaluation  Review strategies and evaluate impact of changes (positive/negative)  Identify if further consultation is required with People and Culture  Identify if any policies/processes need further refinement  Review staff training and development requirements  Identify changes against business planning considerations and update workforce plan accordingly.
  • 31.
  • 32.
  • 33.