John Ronan has over 15 years of experience in sales, marketing, and management. He has held positions such as Account Representative for the American Red Cross, General Manager of Dunkin Donuts, and Center Manager for Cottman Transmission. The document provides details of his qualifications, accomplishments, work experience, education, and technical skills.

1. John Ronan 4430 Dairy Barn Drive
www.linkedin.com/in/johnronan1 Huntingtown, MD 20639
jronan99@yahoo.com (443) 486-4515
SUMMARY OF QUALIFICATIONS
High energy, results-oriented sales and marketing executive with over 15+ years of
demonstrated achievement in all phases of sales and marketing operations. Known for bold,
dynamic and creative leadership that consistently establishes products and services as the
preferred product or service in a given market.
Expertise in:
Medical Terminology Market Share Growth Collaboration/Teamwork
Communications Mentoring/Training Leadership/Integrity
Growth Plans Marketing Campaigns Customer Service
Presentations Account Management Business Models
Product Applications Project Management Skills Research & Analysis
Strong Negotiation Skills Cold Calling/Follow-Up Trade Shows/Target Market
PROFESSIONAL ACCOMPLISHMENTS AND EXPERIENCE
2009 – 2015 AMERICAN RED CROSS, Fairfax, VA
ACCOUNT REPRESENTATIVE
Expertly planned and implemented effective strategies to recruit and retain
donor groups to sponsor collection operations. Achieved established blood
collection goals, and ensured sufficient numbers of specialized donors
(including, but not limited to 2RBC, type O, aphaeresis, bone marrow, plasma,
and stem cell) to meet program needs. Developed potential group leads.
 Effectively educated donor group chairmen in organizational
requirements.
 Provided ongoing support to donor groups and implemented appropriate
special donor recruitment programs.
 Developed follow-up record keeping and recognition while performing all
duties and responsibilities in compliance with standard operating
procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations
outlined in the Code of Federal Regulations (CFR), Occupational Safety
and Health Administration (OSHA) and other applicable Federal, state and
local regulations.
 Responsible for recruitment of annual allogeneic blood collections and/or
one or more specialized donor segments to meet organizational need.
 Lead and evaluated the work of volunteers within assigned groups or
chapters including moderate daily supervision and coordination.
 Efficiently planned scope of work, set priorities within guidelines, took
action and made decisions based on precedent, organizational need and
good judgment.
 Expertise of group dynamics, direct sales, customer maintenance
techniques, negotiation skills, and the ability to effectively implement
programs.
 Good organizational skills and the ability to handle multiple priorities
effectively.
 Excellent verbal and written communications skills, including training and
presentation skills.

2. Continued…
John Ronan Page Two
2008 – 2009 DUNKIN DONUTS, Bowie, MD
GENERAL MANAGER
Report to the Regional Manager and responsible for all aspects of store
operations. Key areas of responsibility include labor management, daily
operations, and customer care. Supervised and trained a staff of 15 personnel in
a fast paced food and beverage environment. Labor management duties include
hiring and training associates, creating work schedules, delegating work, and
evaluating employee performance.
 Effectively filed necessary daily paperwork, analyzed weekly sales
numbers, order supplies, and performed opening or closing duties.
 Customer care duties include greeting customers, providing prompt
and helpful services, and handling customer complaints in a
professional manager and ensure employees provide quality customer
care, as well.
 Successfully exceeded cost control targets through cutting labor and
food costs by 6%.
 Practiced safe food handling procedures and enforced safety
procedures.
 Managed a full range of human resources activities including
recruiting, interviewing, hiring and terminating procedures.
2006 – 2008 COTTMAN TRANSMISSION, Fort Washington (no longer in business)
CENTER MANAGER
Acting Center Manager responsible for overseeing the day-to-day operations of
two locations specializing in automotive repairs. Effectively managed the
high-volume centers through quality assurance, project and operations
management, process improvements, problem resolution and outstanding
customer service.
 Built new business through establishing outside sales department and
leading human resources activities including recruiting, hiring,
terminating and evaluating performance.
 Successfully developed business initiatives such as well thought out
presentations and proposals.
 Analyzed and implemented financial and operational programs through
thorough oversight.
Previous
Orienta Beach Club, Sous Chef, Mamaroneck, NY, 2004 – 2006
Equus, The Castle on the Hudson, Tarrytown, NY, 2002 – 2004
Olives, New York, NY, 2001
L’Ecole at the French Culinary Institute, New York, NY, 2000
EDUCATION
Grand Diploma, French Culinary Institute, New York, NY
Bachelor of Arts, History, IONA College, New Rochelle, NY
Honors: Dean’s List, History Club, Gaelic Society, Pre-law Guild
TECHNICAL EXPERTISE
Proficient in Microsoft Office: Word, Excel, Power Point, Outlook, Publisher
Excellent References Furnished Upon Request