The document discusses using Wimba Pronto at Grand Rapids Community College to help address communication challenges and opportunities. It describes challenges like scheduling conflicts and limited campus resources. It then outlines how Wimba Pronto can provide online communication tools like instant messaging, audio/video chat, and notifications to help increase interaction between students and faculty, especially for online courses. A live demo shows the features of Wimba Pronto, and its potential future uses at the college are discussed.