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Evaluating Blackboard Use on Your Campus
   A review of the "Project ASTRO" Greenhouse Grant



                        Eric Kunnen
                        Coordinator of Instructional Technologies
                        Grand Rapids Community College
                        ekunnen@grcc.edu

                        Santo Nucifora
                        Manager of Systems Development and Innovation
                        Seneca College
                        santo.nucifora@senecac.on.ca
Overview
•   Evaluating Blackboard Use on Your Campus
    A review of the "Project ASTRO" Greenhouse Grant -
    Session Description:
    – Collecting and reporting on system activity information from
      Blackboard is often a challenge. Come and learn how to easily
      access reports on how Blackboard is being used by faculty, staff,
      and students which will help you: inform stakeholders, improve the
      engagement of end users, increase adoption, and to encourage
      deeper use of Blackboard by faculty, staff, and students.
•   Key Functions of Project ASTRO:
    – Tracking
      Automatic tracking (via Building Block) of courses, organizations,
      users, and tools.
    – Reporting
      Easy point and click access to advanced reports.
    – Discovery
      Ability to measure trends and analyze usage.
    – Sharing
      Inform key stakeholders of usage levels.
    – Acting
      Identify, target, and engage users using reports.
Agenda
  • Why Reporting?
  • Gathering System Reports
  • Quick Overview of Greenhouse Grant
  • Getting Started with ASTRO
  • Live Demo & Example Use Cases
  • Comments / Questions
Why Reporting?
  –   How many faculty and students are using Bb?
  –   What tools are used in our system?
  –   How can we improve and promote new tools?
  –   Who do we need to communicate with for the next
      upgrade?
  –   Who are our innovative faculty?
  –   How does faculty use compare to student use?
  –   Which departments are using Bb and to what degree?
  –   How can we use these data to encourage deeper use
      and create awareness of Bb?
  –   What is the impact of Bb in teaching and learning?
The Potential of Reporting
•   Usage Statistics – Ability to monitor and better determine which parts of
    the system are the most frequently used and less frequently used, thereby
    providing targeted promotion and training of specific tools or features that
    would benefit both faculty and students. (Student/Faculty Engagement,
    Adoption, Retention, and Satisfaction)
•   Accountability – Ability to provide metrics and trend data that can be
    obtained from the system to determine accurate statistics on usage for
    stakeholders requiring data-driven decisions and measures. (Department
    Action Plans, Continuous Quality Improvement)
•   Planning - Data obtained will enable institutions to better prepare and
    optimize system configuration, change management, manage upgrades,
    monitor performance, rolling out new tools, communication of issues, and
    investigate infrastructure hardware purchases for future growth. (Upgrade
    Management and System Growth)
•   Return on Investment - Data gathered can help determine and allow for
    the maximization of Blackboard use by faculty, staff, and students. (ROI and
    Accountability)
Gathering System Reports
•   Built-In Standard System Reports
•   Built-In Advanced Report Templates
•   Google Analytics
•   Quick Polls
•   Surveys
•   Who’s Online
•   Course Statistics
•   Custom Scripts
•   …
Quick Overview of Greenhouse Grant
• Goal - To build a community based advanced reporting
  tool and Blackboard Building Block that will empower
  institutions to become more accountable and able to use
  data-driven decision making to enhance, optimize, and
  advance Blackboard Academic Suite usage in teaching
  and learning.
• Awarded in 2007
• Code Name = Project ASTRO
Project ASTRO – Timeline
February 2007
    Proposal Submitted
                           July 2007
November 2007                  Awarded at BbWorld
   Requirements,
   Scanning, USF (Glen
   Parker)

                           December 2007 Conference
April 2008                    Call Bb and UMBC (John
   Face to Face Meeting       Fritz)
   at Seneca, Listserv

July 2008                  June 2008
    Project Update,           Survey - James Cook
    Poster Session, HTML      University, Australia
    Mockup                    (Anne A’Herran)
June 2009
   Face to Face Meeting    July 2009
   at Seneca                   Beta Available at
                               BbWorld09
Getting Started with Project ASTRO
• Building Block Installation
• Configuration Wizard
   –   Reporting Periods
   –   Departments
   –   Sub-Departments
   –   Active Course Definition
• Initial Data Gathering Task
• Cleanup
Live Demo and Example Use Cases
Screen Capture Demo
Dashboard

• At a Glance
  Views
• Active vs Inactive
  Courses including
  Departments
• Top Courses and
  Organizations for
  Week
• Top Tools Used
  by Instructors and
  Students
• Top Portal
  Modules Used
Active Courses
• Department vs Sub Department
• Courses, Percentage, Instructors, Students
• Semester Trends
Active Instructors & Students

• Percentage and Trends
Activity in Active Courses
• Page Views (Hits) by Instructor and Student
• Courses with Page Views vs Total Page Views
• Break Down by Day, Week, Month, All
Top Week Tool Page Views

• Student vs Instructor
Course Tool Page Views
• Tool Page Views (including Building Blocks)
• Trends, Course, Instructor, Student Comparison
Course Tool Items
• Building Block Tool Tracking
• Drill Down by Courses and Instructor Using Tools
• Trends
Activity By Course
Activity by User
Project ASTRO – Next Steps
•   Continue Beta – Extend and Expand Application with
    Community
•   Release to Open Source?
•   Blackboard CommunityLINK Potential? – Build an
    online repository of report data that can be populated by
    the ASTRO Blackboard Building Block to allow
    institutions to do benchmarking, promote collaboration,
    information exchange, and sharing of best practices.
Comments / Questions
University of South Florida

Thank You!                                   * Grinnell College
                                          Wayne State University
                                            Teesside University

   •   Blackboard Inc.                      Durham University
                                     * Grand Rapids Community College
   •   Institutions requested Beta           * Seneca College

   •   ASTRO Listserv Members                 Calvin College
                                             Palomar College
   •   ASU Listserv Members               University of Melbourne
                                            Doncaster College
                                            University of Derby
                                        Fayetteville State University
                                       Virginia Community Colleges
                                        University of Tennessee at
                                              Chattanooga
                                        Sheffield Hallam University
                                                 Princeton
                                          ROC Midden Nederland
                                           University of Oregon
                                          Northwestern University
                                        University of South Carolina
More Information
• Web
   – http://projects.oscelot.org/gf/project/astro/
• Listserv
   – http://listserv.uic.edu/archives/astro.html
• Email
   – Eric Kunnen
      Coordinator of Instructional Technologies
      Grand Rapids Community College
      ekunnen@grcc.edu

    – Santo Nucifora
      Manager of Systems Development and Innovation
      Seneca College
      santo.nucifora@senecac.on.ca

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Bb World09 Project Astro Presentation with Screenshots

  • 1. Evaluating Blackboard Use on Your Campus A review of the "Project ASTRO" Greenhouse Grant Eric Kunnen Coordinator of Instructional Technologies Grand Rapids Community College ekunnen@grcc.edu Santo Nucifora Manager of Systems Development and Innovation Seneca College santo.nucifora@senecac.on.ca
  • 2. Overview • Evaluating Blackboard Use on Your Campus A review of the "Project ASTRO" Greenhouse Grant - Session Description: – Collecting and reporting on system activity information from Blackboard is often a challenge. Come and learn how to easily access reports on how Blackboard is being used by faculty, staff, and students which will help you: inform stakeholders, improve the engagement of end users, increase adoption, and to encourage deeper use of Blackboard by faculty, staff, and students. • Key Functions of Project ASTRO: – Tracking Automatic tracking (via Building Block) of courses, organizations, users, and tools. – Reporting Easy point and click access to advanced reports. – Discovery Ability to measure trends and analyze usage. – Sharing Inform key stakeholders of usage levels. – Acting Identify, target, and engage users using reports.
  • 3. Agenda • Why Reporting? • Gathering System Reports • Quick Overview of Greenhouse Grant • Getting Started with ASTRO • Live Demo & Example Use Cases • Comments / Questions
  • 4. Why Reporting? – How many faculty and students are using Bb? – What tools are used in our system? – How can we improve and promote new tools? – Who do we need to communicate with for the next upgrade? – Who are our innovative faculty? – How does faculty use compare to student use? – Which departments are using Bb and to what degree? – How can we use these data to encourage deeper use and create awareness of Bb? – What is the impact of Bb in teaching and learning?
  • 5. The Potential of Reporting • Usage Statistics – Ability to monitor and better determine which parts of the system are the most frequently used and less frequently used, thereby providing targeted promotion and training of specific tools or features that would benefit both faculty and students. (Student/Faculty Engagement, Adoption, Retention, and Satisfaction) • Accountability – Ability to provide metrics and trend data that can be obtained from the system to determine accurate statistics on usage for stakeholders requiring data-driven decisions and measures. (Department Action Plans, Continuous Quality Improvement) • Planning - Data obtained will enable institutions to better prepare and optimize system configuration, change management, manage upgrades, monitor performance, rolling out new tools, communication of issues, and investigate infrastructure hardware purchases for future growth. (Upgrade Management and System Growth) • Return on Investment - Data gathered can help determine and allow for the maximization of Blackboard use by faculty, staff, and students. (ROI and Accountability)
  • 6. Gathering System Reports • Built-In Standard System Reports • Built-In Advanced Report Templates • Google Analytics • Quick Polls • Surveys • Who’s Online • Course Statistics • Custom Scripts • …
  • 7. Quick Overview of Greenhouse Grant • Goal - To build a community based advanced reporting tool and Blackboard Building Block that will empower institutions to become more accountable and able to use data-driven decision making to enhance, optimize, and advance Blackboard Academic Suite usage in teaching and learning. • Awarded in 2007 • Code Name = Project ASTRO
  • 8. Project ASTRO – Timeline February 2007 Proposal Submitted July 2007 November 2007 Awarded at BbWorld Requirements, Scanning, USF (Glen Parker) December 2007 Conference April 2008 Call Bb and UMBC (John Face to Face Meeting Fritz) at Seneca, Listserv July 2008 June 2008 Project Update, Survey - James Cook Poster Session, HTML University, Australia Mockup (Anne A’Herran) June 2009 Face to Face Meeting July 2009 at Seneca Beta Available at BbWorld09
  • 9. Getting Started with Project ASTRO • Building Block Installation • Configuration Wizard – Reporting Periods – Departments – Sub-Departments – Active Course Definition • Initial Data Gathering Task • Cleanup
  • 10. Live Demo and Example Use Cases
  • 12. Dashboard • At a Glance Views • Active vs Inactive Courses including Departments • Top Courses and Organizations for Week • Top Tools Used by Instructors and Students • Top Portal Modules Used
  • 13. Active Courses • Department vs Sub Department • Courses, Percentage, Instructors, Students • Semester Trends
  • 14. Active Instructors & Students • Percentage and Trends
  • 15. Activity in Active Courses • Page Views (Hits) by Instructor and Student • Courses with Page Views vs Total Page Views • Break Down by Day, Week, Month, All
  • 16. Top Week Tool Page Views • Student vs Instructor
  • 17. Course Tool Page Views • Tool Page Views (including Building Blocks) • Trends, Course, Instructor, Student Comparison
  • 18. Course Tool Items • Building Block Tool Tracking • Drill Down by Courses and Instructor Using Tools • Trends
  • 21. Project ASTRO – Next Steps • Continue Beta – Extend and Expand Application with Community • Release to Open Source? • Blackboard CommunityLINK Potential? – Build an online repository of report data that can be populated by the ASTRO Blackboard Building Block to allow institutions to do benchmarking, promote collaboration, information exchange, and sharing of best practices.
  • 23. University of South Florida Thank You! * Grinnell College Wayne State University Teesside University • Blackboard Inc. Durham University * Grand Rapids Community College • Institutions requested Beta * Seneca College • ASTRO Listserv Members Calvin College Palomar College • ASU Listserv Members University of Melbourne Doncaster College University of Derby Fayetteville State University Virginia Community Colleges University of Tennessee at Chattanooga Sheffield Hallam University Princeton ROC Midden Nederland University of Oregon Northwestern University University of South Carolina
  • 24. More Information • Web – http://projects.oscelot.org/gf/project/astro/ • Listserv – http://listserv.uic.edu/archives/astro.html • Email – Eric Kunnen Coordinator of Instructional Technologies Grand Rapids Community College ekunnen@grcc.edu – Santo Nucifora Manager of Systems Development and Innovation Seneca College santo.nucifora@senecac.on.ca