The document is a resume for B Prakash seeking a middle or junior level management position involving network and system administration or technical support. It summarizes his professional experience of over 2 years in system administration, desktop and networking support. It details his core competencies, organizational experience with his current employer HCL Infotech including key responsibilities, and previous experience with GKC Projects.

1. B PRAKASH
Mobile: +91- 9701988751 ~ E-Mail:prakash.biroju@gmail.com
JOB OBJECTIVE
Seeking assignments in Middle/Junior level Management in Network & System Administration / Technical Support with a reputed
organisation preferably in IT sector.
PROFILE SUMMARY
• A focused professional with over 2 years of successful experience in System Administration and Desktop & Networking Support.
• Currently associated with HCL INFOTECH Limited, Hyderabad as an Associate (Technical).
• Proficiency in Hardware & Networking.
• Excellent communication, problem solving, leadership and analytical skills.
CORE COMPETENCIES
• Installing and configuring server operating systems, application software, anti-viruses & hardware, etc.
• PC Formatting,Partitions,Drivers installations, Troubleshooting of PC hardware& Operating systems, Windows Update, Antivirus
installations.
• Ensuring application & compliance with the company policies in administration of IT infrastructure / facilities after review of new
hardware and accessories
• Assessing organisational requirements for security & implementing security software systems against various attacks and executing
backup strategy
• Troubleshooting of network connectivity issues, software and hardware, tracking problem, scheduling & coordination
ORGANISATIONAL EXPERIENCE
Mar ‘2014 to till date HCL INFOTECH LTD, Hyderabad as Associate (Technical)
Key Result Areas:
• Installation of windows Operating Systems like xp, windows 7, Server 2008 & 2003.
• Creating Windows 2003/2008 domains and workgroups.
• Administrating and troubleshooting 2003 & 2008 server .
• Managing user accounts and giving share & security level permissions.
• Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipments accordingly as per
the requirement.
• Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network
components.
• Responsible to monitor whether all the components are available for successful communication.
• Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company
policies.
• Timely analyze whether any repairs or replacements is needed.
• Proficient in handling escalated calls and providing 1
st
& 2
nd
Level Technical support to end users.
• Microsoft Outlook configuration, backup, troubleshooting.
• Installation of Tata photon+ and reliance net connect etc.
• Maintenance of Computer Hardware systems and system assembly.
• Maintenance of assets of PC’s and Laptops.
• Installation & Configuration of Network printers& Scanners and its basic level of troubleshooting.
• Maintenance of all inventories of PC’s.

2. • Monitoring and insuring a recommended temperature for server storage room.
• Installation, maintenance, troubleshooting for Desktops, Laptops, Outlook, Ms Office 2010 Network Devices.
• Giving permissions to file folders.
• Installing and maintain Antivirus (Symantec, MacAfee, and trend micro), acrobat reader & designer, WinZip, Win rar, Flash player’s &
so on.
• Installing printers in server and also in user’s computer.
• Installing Network Printer and configuring. Installing and administering.
• Cannon Printers & Maintenances.
• Troubleshooting errors like blue screen error, OS Re-installation.
• Interacting with users, identifying and troubleshooting the issues and following up on the same till the user satisfaction is achieved.
• Perform a regular check over critical and security updates.
• Fixing the Laptop/desktop performance issues.
• Performing networking troubleshooting, configuring the IP on the machines, troubleshooting the server/NIC issues
• Creating weekly reports on system’s health status for the review.
• Assist team in resolution of hardware, software and system issues.
• Configuring Outlook and troubleshooting and Data backup.
• Installing & configuring different services like TCP/IP, DNS, and DHCP.
• Configuration & Installation of client related software’s.
• Support to CISCO Routers & Switches.
• Installing & troubleshooting of Mail Client Software like Outlook Express, MS Outlook, and LAN.
• Managing Internet & Proxy Configuration and uploading & downloading data of FTP site.
• Interacting with the customers, undertaking follow - up of the vendors in ISP and AMC’s related issues.
• Maintaining inventory records on monthly basis.
• Providing the security (from Viruses, Trojans, Warm, etc.) to client & servers by using different antivirus & tools.
PREVIOUS EXPERIENCE
Jan ‘12 to Feb ‘2014. GKC Projects Limited, Jamshedpur as System Administrator.
Key Result Areas:
• Installation of windows Operating Systems like xp, windows 7, Server 2008 & 2003.
• Creating Windows 2003/2008 domains and workgroups.
• Installation, maintenance, troubleshooting for Desktops, Laptops, Outlook, Ms Office 2010 Network Devices.
• Giving permissions to file folders.
• Installing and maintain Antivirus (Symantec, MacAfee, and trend micro), acrobat reader & designer, WinZip, Win rar, Flash player’s &
so on.
• Installing printers in server and also in user’s computer.
• Installing Network Printer and configuring. Installing and administering.
• Cannon Printers & Maintenances.
• Troubleshooting errors like blue screen error, OS Re-installation.
• Interacting with users, identifying and troubleshooting the issues and following up on the same till the user satisfaction is achieved.
• Perform a regular check over critical and security updates.
• Fixing the Laptop/desktop performance issues.
• Performing networking troubleshooting, configuring the IP on the machines, troubleshooting the server/NIC issues.
• Creating weekly reports on system’s health status for the review.
• Assist team in resolution of hardware, software and system issues.
• Configuring Outlook and troubleshooting and Data backup.
• Installing & configuring different services like TCP/IP, DNS, and DHCP.
• Configuration & Installation of client related software’s.
• LAN &WAN Concepts.
• Support to CISCO Routers & Switches.
• Knowledge on Cisco devices.

3. • Responsible for In-House Network Infrastructure, Data Backups, Routers, Switches and maintenance of Computer Hardware,
Networking & Installation of GIS Software.
• Installing & troubleshooting of Mail Server & Client Software like Outlook Express, MS Outlook, and LAN.
• Managing Internet & Proxy Configuration and uploading & downloading data of FTP site.
• Interacting with the customers, undertaking follow - up of the vendors in ISP and AMC’s related issues.
• Maintaining inventory records on monthly basis.
• Providing the security (from Viruses, Trojans, Warm, etc.) to client & servers by using different antivirus & tools.
EDUCATION
• B.Tech (ECE) from JNT University, Hyderabad in 2010. Secured 72%.
• Diploma (ECE) from S.B.T.E & T, Hyderabad in 2007. Secured 77 %.
• SSC from State Board of A.P .Secured 85 %.
COURSE ATTENDED
• CCNA Professional Course from Zoom Technologies, Hyderabad.
IT SKILLS
• Proficient in MS Office & Internet Applications.
• Windows 7 XP, Server 2003, 2008.Administration.
• Ms Office excel, word, PowerPoint, Hardware & networking etc.
• Good at Presentation & Communication skills.
PERSONAL DETAILS
Date of Birth : 10
th
Oct, 1988.
Residential Address : 2-40, Budugu Bazar, Aswapuram, Khammam, Telangana, 507116.
Languages Known : English, Hindi & Telugu.