6/25/2012




               Why Organizations
          Implement New Systems
                             June 26, 2012




Housekeeping



Phones are muted
Use the question block for
questions
Copy of presentation
available upon request




                                                    1
6/25/2012




   About Your Presenter
• Sr. VP KeyedIn Solutions Consulting Group
   –   Helping companies align their business and technology
   –   Focus on people, process, and then the technology
   –   Subject matter expert on business process management
   –   On-going research into next generation of technology for
       enterprise systems
• 25 years experience in enterprise systems
   – USAF Research Project (1985)
   – Founder of enterprise quality software company (1988)
• Trusted advisor to global organizations, government
  agencies, and professional groups

                                                  http://www.linkedin.com/in/johncachat




   Thought for the Day



   First law: The velocity of a
   body remains constant
   unless the body is acted
   upon by an external force

        Sir Isaac Newton




                                                                                     4




                                                                                                 2
6/25/2012




Today’s Discussion

•   The cost of resisting change
•   Organization growth
•   Business Imperatives
•   Cost savings
•   System envy
•   We hate our vendor




The Technology Adoption Life Cycle




                                     6




                                                3
6/25/2012




The Big Question



Do we have the
people and cash and
business drive to
successfully implement
a new system?




                                 7




The Cost Of Resisting Change



• It cost too much to maintain
  the legacy system
• It is impossible to maintain
  – Vendor is gone
  – Internal expertise is gone
• We do not have a choice




                                 8




                                            4
6/25/2012




Organization Growth

• XLS no longer
  works
• I can’t keep track
  anymore
• We have to do
  payroll for 400
  employees
• etc.




                                       9




Business Imperatives

• Remember Y2K?
• Compliance
   – SOX (Sarbanes-Oxley)
   – ISO9000 – Quality
   – 21CFR11 – Electronic Signatures
• Widespread frustration from the
  users because they cannot get
  basic data




                                       10




                                                   5
6/25/2012




Cost Savings

Point of critical mass is
reached – the tipping point
• Paying ADP to due
  payroll for 10,000
  employees
• Launching 20 new
  products a month
• Managing 3,000
  customers
• Etc…



                              11




System Envy



• I heard about this
  really cool app
• Our competitors are
  using it
• One of our Board
  Members is using it




                              12




                                          6
6/25/2012




We Hate Our Vendor


• The app does not have
  the functionality

• They are forcing us to
  upgrade

• I do not like their
  consultants




                                   13




Things to Remember….

• Doing nothing can kill an
  organization

• People, process, technology

• Right technology for the right
  reason




                                   14




                                               7
6/25/2012




About KeyedIn Consulting Group




Experts providing solutions to specific problems
  – People and Process Alignment
  – Business and IT Alignment
  – Enterprise Software Selection
  – Project Management & Virtual PMO
  – Project Rescue


                                                         15




How to Do Systems the Right Way

      Create User Models That Sit on Top of The System




               Use Systems “Out of the Box”


                                                         16




                                                                     8
6/25/2012




Follow KeyedIn



       Corporate Website: www.keyedin.com



       www.twitter.com/keyedinsolution



       www.linkedin.com/company/2434133?trk=tyah




                                                   17




Free Whitepapers

Download
@
www.keyedin.com




                                                   18




                                                               9
6/25/2012




   Upcoming Webinars

6/28/12        Project Rescue: Fix It or Kill It?
7/10/12        The Replacement System: Why, How, When and Who
7/12/12        How to Successfully Engage Software Vendors & Their Software
7/17/12        Business Processes: Can’t Live With ‘Em, Can’t Live Without ‘Em
7/19/12        Support for the New System: Go Live Is Just The Beginning
7/24/12        Selecting Consultants: Just Like A Marriage–For Better Or For Worse
7/27/12        Enterprise System Implementation Strategies and Phases
7/31/12        Project Teams: People Issues, Roles and Responsibilities




                              Register at
                            www.keyedin.com


                                                                                 19




   Questions & Answers




   Q &A
          Copy of Presentation                       Future Webinars

                 Contact:
                Shelly Bird                               Visit:
           sbird@keyedin.com                         www.keyedin.com
          952-835-1041 ext.163




                                                                                            10

Why organizations implement new systems

  • 1.
    6/25/2012 Why Organizations Implement New Systems June 26, 2012 Housekeeping Phones are muted Use the question block for questions Copy of presentation available upon request 1
  • 2.
    6/25/2012 About Your Presenter • Sr. VP KeyedIn Solutions Consulting Group – Helping companies align their business and technology – Focus on people, process, and then the technology – Subject matter expert on business process management – On-going research into next generation of technology for enterprise systems • 25 years experience in enterprise systems – USAF Research Project (1985) – Founder of enterprise quality software company (1988) • Trusted advisor to global organizations, government agencies, and professional groups http://www.linkedin.com/in/johncachat Thought for the Day First law: The velocity of a body remains constant unless the body is acted upon by an external force Sir Isaac Newton 4 2
  • 3.
    6/25/2012 Today’s Discussion • The cost of resisting change • Organization growth • Business Imperatives • Cost savings • System envy • We hate our vendor The Technology Adoption Life Cycle 6 3
  • 4.
    6/25/2012 The Big Question Dowe have the people and cash and business drive to successfully implement a new system? 7 The Cost Of Resisting Change • It cost too much to maintain the legacy system • It is impossible to maintain – Vendor is gone – Internal expertise is gone • We do not have a choice 8 4
  • 5.
    6/25/2012 Organization Growth • XLSno longer works • I can’t keep track anymore • We have to do payroll for 400 employees • etc. 9 Business Imperatives • Remember Y2K? • Compliance – SOX (Sarbanes-Oxley) – ISO9000 – Quality – 21CFR11 – Electronic Signatures • Widespread frustration from the users because they cannot get basic data 10 5
  • 6.
    6/25/2012 Cost Savings Point ofcritical mass is reached – the tipping point • Paying ADP to due payroll for 10,000 employees • Launching 20 new products a month • Managing 3,000 customers • Etc… 11 System Envy • I heard about this really cool app • Our competitors are using it • One of our Board Members is using it 12 6
  • 7.
    6/25/2012 We Hate OurVendor • The app does not have the functionality • They are forcing us to upgrade • I do not like their consultants 13 Things to Remember…. • Doing nothing can kill an organization • People, process, technology • Right technology for the right reason 14 7
  • 8.
    6/25/2012 About KeyedIn ConsultingGroup Experts providing solutions to specific problems – People and Process Alignment – Business and IT Alignment – Enterprise Software Selection – Project Management & Virtual PMO – Project Rescue 15 How to Do Systems the Right Way Create User Models That Sit on Top of The System Use Systems “Out of the Box” 16 8
  • 9.
    6/25/2012 Follow KeyedIn Corporate Website: www.keyedin.com www.twitter.com/keyedinsolution www.linkedin.com/company/2434133?trk=tyah 17 Free Whitepapers Download @ www.keyedin.com 18 9
  • 10.
    6/25/2012 Upcoming Webinars 6/28/12 Project Rescue: Fix It or Kill It? 7/10/12 The Replacement System: Why, How, When and Who 7/12/12 How to Successfully Engage Software Vendors & Their Software 7/17/12 Business Processes: Can’t Live With ‘Em, Can’t Live Without ‘Em 7/19/12 Support for the New System: Go Live Is Just The Beginning 7/24/12 Selecting Consultants: Just Like A Marriage–For Better Or For Worse 7/27/12 Enterprise System Implementation Strategies and Phases 7/31/12 Project Teams: People Issues, Roles and Responsibilities Register at www.keyedin.com 19 Questions & Answers Q &A Copy of Presentation Future Webinars Contact: Shelly Bird Visit: sbird@keyedin.com www.keyedin.com 952-835-1041 ext.163 10