Why we keep old systems People Political Technical Financial Data issues The technology adoption life cycle Legacy systems Ignorance is bliss johncachat@hotmail.com www.peproso.com

1. Why Organizations Maintain
Legacy Systems
June 21, 2012

2. Housekeeping
Phones are muted
Use the question block for
questions
Copy of presentation
available upon request

3. About Your Presenter
• Sr. VP KeyedIn Solutions Consulting Group
– Helping companies align their business and technology
– Focus on people, process, and then the technology
– Subject matter expert on business process management
– On-going research into next generation of technology for
enterprise systems
• 25 years experience in enterprise systems
– USAF Research Project (1985)
– Founder of enterprise quality software company (1988)
• Trusted advisor to global organizations, government
agencies, and professional groups
http://www.linkedin.com/in/johncachat

4. Thought for the Day
Insanity is doing the
same thing over and
over again and
expecting different
results.
Albert Einstein
4

5. Today’s Discussion
• Why we keep old systems
– People
– Political
– Technical
– Financial
– Data issues
• The technology adoption life cycle
• Legacy systems
• Ignorance is bliss

6. The Technology Adoption Life Cycle
6

7. Legacy Systems
• Clunky mainframes
• Hard to get at the data
• Call IT every time you want something
• “Green Screens”
• One size fits all
• No end user experience
7

8. Ignorance Is Bliss
• If it ain’t broke, don’t fix it
• Fear of the unknown
• The cost to do something
• All things are not created equal
• No time
8

9. If It Ain’t Broke, Don’t Fix It
• Executive’s really
believe that the
existing systems
allow their
employees to do
their jobs efficiently
and effectively
• We wrote it for us,
there is no app on
the planet that can
do what we need
9

10. The Cost To Do Something
• It is not our top priority
• Short term cost control is
more important than long
term benefits
• We only have so much
money to invest
10

11. All Things Are Not Created Equal
• What did we computerize first?
– Accounting / Financials
– Inventory control
• What did we computerize next?
– Things that generate cash – CRM / SFA
• Many departments have not made the cut
– Quality
– Human Resources
– Etc….
11

12. Fear Of The Unknown
• I know the legacy app and I do
not want to change
• I do not want to learn a new
system
• I have a full time job
12

13. No Time
Daily user workloads will increase during the project
13

14. How to Do Systems the Right Way
Create User Models That Sit on Top of The System
Use Systems “Out of the Box”
14

15. Things to Remember….
• What prevents an organization
from getting rid of legacy systems
– People
– Political
– Technical
– Financial
– Data issues
15

16. About KeyedIn Consulting Group
Experts providing solutions to specific problems
– People and Process Alignment
– Business and IT Alignment
– Enterprise Software Selection
– Project Management
– Project Rescue
16

17. Follow Keyedin
Corporate Website: www.keyedin.com
www.twitter.com/keyedinsolution
www.linkedin.com/company/2434133?trk=tyah
17

18. Free Whitepapers
Download
@
www.keyedin.com
18

19. Upcoming Webinars
6/26/12 Why Organizations Implement New Systems
6/28/12 Project Rescue: Fix It or Kill It?
7/10/12 The Replacement System: Why, How, When and Who
7/12/12 How to Successfully Engage Software Vendors & Their Software
7/17/12 Business Processes: Can’t Live With ‘Em, Can’t Live Without ‘Em
7/19/12 Support for the New System: Go Live Is Just The Beginning
7/24/12 Selecting Consultants: Just Like A Marriage–For Better Or For Worse
7/27/12 Enterprise System Implementation Strategies and Phases
7/31/12 Project Teams: People Issues, Roles and Responsibilities
Register at
www.keyedin.com
19

20. Questions & Answers
&
Copy of Presentation Future Webinars
Contact:
Shelly Bird Visit:
sbird@keyedin.com www.keyedin.com
952-835-1041 ext.163