How to Web Conference 2015 - Event ReportHow to Web
How to Web Conference 2015 in a nutshell: 89 speakers, mentors & investors from all around the world… 28 remarkable keynotes & talks… 11 insightful panels… 30 promising startups from 9 CEE countries pitching on stage… 384 curated mentoring sessions… 21 communities presenting their initiatives during How to Web Community Spotlight… 8 “Ask the expert” sessions… 12 innovative products presented in the expo area… 6 live product demos on stage… 2 exclusive parties… A great vibe created by all the people there… In a nutshell, this is how How to Web Conference 2015 looks
How to Web Conference 2015 brings together 1000+ startup founders, product managers, developers, marketers & community leaders from all around the CEE. Beyond high-quality content, including case studies and hands-on talks on different topics, the attendees have great networking opportunities by connecting with the who’s who in the regional tech industry and they get to feel the vibe of the CEE startupe cosystem at its best.
The document summarizes an Australian CIO summit that took place from July 28-30, 2014 on the Gold Coast. It discusses the shifting role of the CIO as a strategic innovator and identifies five different types of CIOs: utility CIO, evangelist CIO, innovator CIO, facilitator CIO, and tightrope walker CIO. It also covers topics like political savvy, conflict management, developing teams, and partnering with external parties. The document provides information on identifying which type of CIO best fits an individual and strategies for CIOs to effectively lead through areas like culture change, communication, and handling conflict.
The document discusses the changing role of the CIO at Banque Internationale à Luxembourg. It describes how the CIO role has evolved from focusing on keeping systems running locally to now driving business transformation and aligning IT strategies with organizational strategies as a key player at the executive level. The CIO of Caceis Luxembourg provides examples from his experience of how the IT department has transitioned from managing systems locally to working on group-wide projects and initiatives across multiple countries. He outlines his vision for the CIO role, including fostering closer collaboration between IT and business units and using technology to help the company innovate and reduce costs.
The First Word: Digital Reinvention Requires a Radical CIO MakeoverCognizant
To lead digital transformation, CIOs need to go beyond technology prowess and develop new work styles, people skills, and political savvy to energize the organization for change.
The document discusses three types of Chief Information Officers (CIOs): Functional Heads focused on IT operations; Transformational Leaders focused on business process transformation; and Business Strategists focused on competitive strategy. Most CIOs currently spend their time as Functional Heads, but the role is evolving towards Business Strategists. Business Strategists spend more time with business units, focus on external business processes, and have greater career rewards than the other two types.
How to Web Conference 2015 - Event ReportHow to Web
How to Web Conference 2015 in a nutshell: 89 speakers, mentors & investors from all around the world… 28 remarkable keynotes & talks… 11 insightful panels… 30 promising startups from 9 CEE countries pitching on stage… 384 curated mentoring sessions… 21 communities presenting their initiatives during How to Web Community Spotlight… 8 “Ask the expert” sessions… 12 innovative products presented in the expo area… 6 live product demos on stage… 2 exclusive parties… A great vibe created by all the people there… In a nutshell, this is how How to Web Conference 2015 looks
How to Web Conference 2015 brings together 1000+ startup founders, product managers, developers, marketers & community leaders from all around the CEE. Beyond high-quality content, including case studies and hands-on talks on different topics, the attendees have great networking opportunities by connecting with the who’s who in the regional tech industry and they get to feel the vibe of the CEE startupe cosystem at its best.
The document summarizes an Australian CIO summit that took place from July 28-30, 2014 on the Gold Coast. It discusses the shifting role of the CIO as a strategic innovator and identifies five different types of CIOs: utility CIO, evangelist CIO, innovator CIO, facilitator CIO, and tightrope walker CIO. It also covers topics like political savvy, conflict management, developing teams, and partnering with external parties. The document provides information on identifying which type of CIO best fits an individual and strategies for CIOs to effectively lead through areas like culture change, communication, and handling conflict.
The document discusses the changing role of the CIO at Banque Internationale à Luxembourg. It describes how the CIO role has evolved from focusing on keeping systems running locally to now driving business transformation and aligning IT strategies with organizational strategies as a key player at the executive level. The CIO of Caceis Luxembourg provides examples from his experience of how the IT department has transitioned from managing systems locally to working on group-wide projects and initiatives across multiple countries. He outlines his vision for the CIO role, including fostering closer collaboration between IT and business units and using technology to help the company innovate and reduce costs.
The First Word: Digital Reinvention Requires a Radical CIO MakeoverCognizant
To lead digital transformation, CIOs need to go beyond technology prowess and develop new work styles, people skills, and political savvy to energize the organization for change.
The document discusses three types of Chief Information Officers (CIOs): Functional Heads focused on IT operations; Transformational Leaders focused on business process transformation; and Business Strategists focused on competitive strategy. Most CIOs currently spend their time as Functional Heads, but the role is evolving towards Business Strategists. Business Strategists spend more time with business units, focus on external business processes, and have greater career rewards than the other two types.
11 Tips for Building a Winning CIO - CFO PartnershipSirius
This document provides tips for building successful relationships between CIOs and CFOs. It suggests that CIOs focus on communicating technology priorities and financial impacts, while demonstrating an understanding of business goals. CFOs should educate themselves on emerging technologies and support balanced investment in infrastructure and innovation. Strong CIO-CFO partnerships are important for aligning technology with business objectives.
This document provides an agenda for the 13th Annual MIT Sloan CIO Symposium. The symposium will feature presentations and panels on topics related to thriving in the digital economy, including digital ecosystems, the on-demand/gig economy, big data privacy and security, digital transformation, skills for the digital future, cyber risks, and platform strategies. It will bring together CIOs, academics, and industry experts to discuss challenges and opportunities for business leaders in today's digital world.
The document discusses the convergence of the CIO and CMO roles as digital transformation increases the importance of technology in marketing. It notes that CMOs now face challenges like big data, social media, multiple channels, and shifting demographics. CMOs are struggling to determine how to improve digital capabilities and leverage information. There is an opportunity for CIOs to more effectively support digital transformation by partnering with CMOs to identify opportunities, define technology visions, select and implement solutions, and design integrated platforms. Questions are raised about how to best integrate partners, transform IT to be proactive, define new roles, and divide responsibilities between marketing and IT.
Presentation by Nirvesh Sooful on the topic of “The Emerging Role of the CIO: Leader or Technologist, Visionary or Implementer, Maverick or Collaborator” at the 2nd Annual CIO Challenge 2007 on 14&15 November 2007 at The Park Hyatt in Johannesburg. The conference was co-hosted with Deloitte.
Elevating the Role of the CIO to Strategic Business PartnerChangepoint
The document discusses elevating the role of the CIO to a strategic business partner. It outlines an IT investment lifecycle with key phases including capturing business demands, prioritizing projects, delivering projects to track goals, assessing impact, and communicating across the business. It notes that while many CIOs want this strategic role, few have adopted it, and C-suite peers often don't see CIOs as enabling strategic decision making. The lifecycle aims to ensure IT investments are properly prioritized and aligned to business goals and deliver value, while managing risks such as misaligned projects or goals. Future CIOs must serve as strategists, take calculated risks, manage IT portfolios, and maintain risk visibility.
Mark Bolgiano and Gavin Clabaugh ruminate on the role of a successful CIO within nonprofit organizations. An informal presentation at the NTC, Seattle 2006.
From my archive - Gavin Clabaugh
A New Approach to the CIO role by Redefining the IT Department’s Contribution...IT Network marcus evans
A New Approach to the CIO role by Redefining the IT Department’s Contribution to the Bottom Line
by Barry Lerner, Huawei Technologies at the Australian CIO Summit 2014
I'm presenting the IBM CIO 2010 Outlook at IBM iForum, Zurich (26th November 2007). I can't take the credit for writing it; Dave Newbold did the hard work on this one.
This document discusses why organizations need a Chief Information Officer (CIO) and what value a CIO can provide. It begins by asking questions about what a CIO does and whether an organization's business can survive without properly managing its technology. It then covers topics like what processes a CIO establishes, how a CIO assesses an organization's technology inventory and skills, ensuring capacity and capability match needs, and understanding new technologies and delivery models like cloud computing. The document argues that a CIO can help organizations effectively manage, leverage and gain value from their technology.
The document discusses the evolving role of the Chief Information Officer (CIO) over time from an IT operations focus to a strategic business leader. It outlines four main CIO archetypes - business leader, operational expert, innovation agent, and turnaround artist - and how CIOs allocate their time across functions. The document also discusses the potential role of a Strategy Execution Officer (SEO) to ensure effective implementation of business strategies and enterprise platforms.
Digital technologies have emerged as disruptive forces within corporations across all industries. These fundamental changes require a new type of leadership that will enable innovation and transformation to fully embraced. Truly digital leaders hold the key. Digital leaders in modern corporations include the CIO, CTO, CDO, and CMO.
The document provides tips for CIOs to break out of the paradox of their role. It recommends that CIOs develop blended business and IT skills, get better at recruiting to build strong teams, embed IT initiatives into business goals, sell the importance of foundational IT work, meet with external customers, think beyond just IT, have patience and transparency, and watch the language they use. CIOs are encouraged to develop a broad perspective and ensure IT aligns with and supports the overall business.
The Role of the CIO and CMO in the Digital Transformation of EducationVala Afshar
Colleges and universities face economic, technological, and market forces that challenge the traditional ways of recruiting students, raising money, delivering services, and insuring student success. Rapid growth in BYOD, apps, online education, and an explosion of new competitors, such as MOOCs are adding to the pressure. At the same time, marketing has become data intensive and technology driven. Gartner points to the CMO as the champion of the technology budget in the near future. CIOs can partner with marketing leaders to optimize the use of technology to increase execution velocity and scale departmental efficiency. The current period of transition creates opportunities for institutions that learn to embrace change and form a collaborative relationship between the CIO and CMO.
by Vala Afshar, Chief Marketing Officer, Extreme Networks
This document lists the Twitter handles of 100 CIOs named to the "Top 100 Social CIOs of 2015" along with their company or organization. It includes CIOs from a variety of industries including technology companies, educational institutions, government agencies, healthcare organizations, and more. The CIOs are recognized for their use of social media, particularly Twitter, to engage with others in the technology and business communities.
This document outlines the agenda for a panel discussion on the role of the Chief Information Officer (CIO) across different organizations. The panel will include CIOs from Merrill Corporation, Lifesprk, and Minneapolis Public Schools. They will discuss the CIO's primary responsibilities, how they align business and technology strategies, the changing nature of the CIO role over the past decade, and challenges like managing a distributed workforce and balancing core IT needs with strategic objectives. The session will involve brief introductions from each panelist, a moderated discussion on these topics, and then questions from the audience.
The New CIO Mandate | ASAE Tech Conference 2013 Keynote By Dion HinchcliffeDion Hinchcliffe
How can CIOs and the C-Suite reshape service delivery and get out ahead of the rapid pace of technology change?
I explored the issues and strategies of grappling -- in scale -- with digital engagement, social media, smart mobility, big data, and consumerization in my CIO Pathway keynote at the ASAE @TechConf at the Washington Convention Center on December 4th, 2013.
This document provides guidance for vendors on how to effectively engage with CIOs. It outlines that CIOs are under tremendous pressure with conflicting goals around innovation and cost-cutting. Their time is extremely limited due to high demands. The document recommends that vendors thoroughly research a company's needs and demonstrate how their solution can directly address a business priority or drive ROI. Rather than relying on sales pitches, vendors should establish trust and credibility by forming long-term partnerships where risks and rewards are shared.
The document discusses the key findings and recommendations from Gartner's 2016 CIO Agenda survey. Some of the main points summarized are:
- The survey collected responses from over 2,900 CIOs across various industries and 84 countries regarding their priorities and challenges.
- Digitalization is becoming more important but many organizations are still focusing on operational impacts rather than strategic opportunities. Top priorities for CIOs include analytics, cloud computing, and digitalization.
- Talent gaps, especially in information/analytics and business skills, are a major barrier to CIO success. CIOs need to develop new approaches to attracting and developing talent both internally and externally.
- Most CIOs see
This document discusses one-tier governance models and how chief information officers (CIOs) can be effective within them. A one-tier governance model places CIOs on the corporate board as non-executive directors, allowing them to actively shape strategy and ensure information and communication technology (ICT) interests are represented. For CIOs to succeed in this role, they must operate proactively at the strategic level with a clear mandate and accountability for ICT strategy. CIOs should also thoroughly prepare for their non-executive responsibilities by researching the organization and risks involved.
Beyond the CIO/CMO - The Rise of the Chief Digital Officer | CIO Perspectives...Dion Hinchcliffe
My examination of the evolution of IT, the growing CIO and CMO partnership, and what happening with the rise of the Chief Digital Officer. Includes case studies, examples, and what a CIO can do to make IT a profit center.
nTwine pitch: Set up digital businesses with zero codeRupam Gogoi
nTwine is a product by Needle Innovision. It helps digital businesses like e-commerce stores, marketplaces, rental platforms etc set up with zero code, hassle free.
A presentation delivered in Sydney Australia on existing web technology and some of the newer emerging web technologies and how to use them in your business
11 Tips for Building a Winning CIO - CFO PartnershipSirius
This document provides tips for building successful relationships between CIOs and CFOs. It suggests that CIOs focus on communicating technology priorities and financial impacts, while demonstrating an understanding of business goals. CFOs should educate themselves on emerging technologies and support balanced investment in infrastructure and innovation. Strong CIO-CFO partnerships are important for aligning technology with business objectives.
This document provides an agenda for the 13th Annual MIT Sloan CIO Symposium. The symposium will feature presentations and panels on topics related to thriving in the digital economy, including digital ecosystems, the on-demand/gig economy, big data privacy and security, digital transformation, skills for the digital future, cyber risks, and platform strategies. It will bring together CIOs, academics, and industry experts to discuss challenges and opportunities for business leaders in today's digital world.
The document discusses the convergence of the CIO and CMO roles as digital transformation increases the importance of technology in marketing. It notes that CMOs now face challenges like big data, social media, multiple channels, and shifting demographics. CMOs are struggling to determine how to improve digital capabilities and leverage information. There is an opportunity for CIOs to more effectively support digital transformation by partnering with CMOs to identify opportunities, define technology visions, select and implement solutions, and design integrated platforms. Questions are raised about how to best integrate partners, transform IT to be proactive, define new roles, and divide responsibilities between marketing and IT.
Presentation by Nirvesh Sooful on the topic of “The Emerging Role of the CIO: Leader or Technologist, Visionary or Implementer, Maverick or Collaborator” at the 2nd Annual CIO Challenge 2007 on 14&15 November 2007 at The Park Hyatt in Johannesburg. The conference was co-hosted with Deloitte.
Elevating the Role of the CIO to Strategic Business PartnerChangepoint
The document discusses elevating the role of the CIO to a strategic business partner. It outlines an IT investment lifecycle with key phases including capturing business demands, prioritizing projects, delivering projects to track goals, assessing impact, and communicating across the business. It notes that while many CIOs want this strategic role, few have adopted it, and C-suite peers often don't see CIOs as enabling strategic decision making. The lifecycle aims to ensure IT investments are properly prioritized and aligned to business goals and deliver value, while managing risks such as misaligned projects or goals. Future CIOs must serve as strategists, take calculated risks, manage IT portfolios, and maintain risk visibility.
Mark Bolgiano and Gavin Clabaugh ruminate on the role of a successful CIO within nonprofit organizations. An informal presentation at the NTC, Seattle 2006.
From my archive - Gavin Clabaugh
A New Approach to the CIO role by Redefining the IT Department’s Contribution...IT Network marcus evans
A New Approach to the CIO role by Redefining the IT Department’s Contribution to the Bottom Line
by Barry Lerner, Huawei Technologies at the Australian CIO Summit 2014
I'm presenting the IBM CIO 2010 Outlook at IBM iForum, Zurich (26th November 2007). I can't take the credit for writing it; Dave Newbold did the hard work on this one.
This document discusses why organizations need a Chief Information Officer (CIO) and what value a CIO can provide. It begins by asking questions about what a CIO does and whether an organization's business can survive without properly managing its technology. It then covers topics like what processes a CIO establishes, how a CIO assesses an organization's technology inventory and skills, ensuring capacity and capability match needs, and understanding new technologies and delivery models like cloud computing. The document argues that a CIO can help organizations effectively manage, leverage and gain value from their technology.
The document discusses the evolving role of the Chief Information Officer (CIO) over time from an IT operations focus to a strategic business leader. It outlines four main CIO archetypes - business leader, operational expert, innovation agent, and turnaround artist - and how CIOs allocate their time across functions. The document also discusses the potential role of a Strategy Execution Officer (SEO) to ensure effective implementation of business strategies and enterprise platforms.
Digital technologies have emerged as disruptive forces within corporations across all industries. These fundamental changes require a new type of leadership that will enable innovation and transformation to fully embraced. Truly digital leaders hold the key. Digital leaders in modern corporations include the CIO, CTO, CDO, and CMO.
The document provides tips for CIOs to break out of the paradox of their role. It recommends that CIOs develop blended business and IT skills, get better at recruiting to build strong teams, embed IT initiatives into business goals, sell the importance of foundational IT work, meet with external customers, think beyond just IT, have patience and transparency, and watch the language they use. CIOs are encouraged to develop a broad perspective and ensure IT aligns with and supports the overall business.
The Role of the CIO and CMO in the Digital Transformation of EducationVala Afshar
Colleges and universities face economic, technological, and market forces that challenge the traditional ways of recruiting students, raising money, delivering services, and insuring student success. Rapid growth in BYOD, apps, online education, and an explosion of new competitors, such as MOOCs are adding to the pressure. At the same time, marketing has become data intensive and technology driven. Gartner points to the CMO as the champion of the technology budget in the near future. CIOs can partner with marketing leaders to optimize the use of technology to increase execution velocity and scale departmental efficiency. The current period of transition creates opportunities for institutions that learn to embrace change and form a collaborative relationship between the CIO and CMO.
by Vala Afshar, Chief Marketing Officer, Extreme Networks
This document lists the Twitter handles of 100 CIOs named to the "Top 100 Social CIOs of 2015" along with their company or organization. It includes CIOs from a variety of industries including technology companies, educational institutions, government agencies, healthcare organizations, and more. The CIOs are recognized for their use of social media, particularly Twitter, to engage with others in the technology and business communities.
This document outlines the agenda for a panel discussion on the role of the Chief Information Officer (CIO) across different organizations. The panel will include CIOs from Merrill Corporation, Lifesprk, and Minneapolis Public Schools. They will discuss the CIO's primary responsibilities, how they align business and technology strategies, the changing nature of the CIO role over the past decade, and challenges like managing a distributed workforce and balancing core IT needs with strategic objectives. The session will involve brief introductions from each panelist, a moderated discussion on these topics, and then questions from the audience.
The New CIO Mandate | ASAE Tech Conference 2013 Keynote By Dion HinchcliffeDion Hinchcliffe
How can CIOs and the C-Suite reshape service delivery and get out ahead of the rapid pace of technology change?
I explored the issues and strategies of grappling -- in scale -- with digital engagement, social media, smart mobility, big data, and consumerization in my CIO Pathway keynote at the ASAE @TechConf at the Washington Convention Center on December 4th, 2013.
This document provides guidance for vendors on how to effectively engage with CIOs. It outlines that CIOs are under tremendous pressure with conflicting goals around innovation and cost-cutting. Their time is extremely limited due to high demands. The document recommends that vendors thoroughly research a company's needs and demonstrate how their solution can directly address a business priority or drive ROI. Rather than relying on sales pitches, vendors should establish trust and credibility by forming long-term partnerships where risks and rewards are shared.
The document discusses the key findings and recommendations from Gartner's 2016 CIO Agenda survey. Some of the main points summarized are:
- The survey collected responses from over 2,900 CIOs across various industries and 84 countries regarding their priorities and challenges.
- Digitalization is becoming more important but many organizations are still focusing on operational impacts rather than strategic opportunities. Top priorities for CIOs include analytics, cloud computing, and digitalization.
- Talent gaps, especially in information/analytics and business skills, are a major barrier to CIO success. CIOs need to develop new approaches to attracting and developing talent both internally and externally.
- Most CIOs see
This document discusses one-tier governance models and how chief information officers (CIOs) can be effective within them. A one-tier governance model places CIOs on the corporate board as non-executive directors, allowing them to actively shape strategy and ensure information and communication technology (ICT) interests are represented. For CIOs to succeed in this role, they must operate proactively at the strategic level with a clear mandate and accountability for ICT strategy. CIOs should also thoroughly prepare for their non-executive responsibilities by researching the organization and risks involved.
Beyond the CIO/CMO - The Rise of the Chief Digital Officer | CIO Perspectives...Dion Hinchcliffe
My examination of the evolution of IT, the growing CIO and CMO partnership, and what happening with the rise of the Chief Digital Officer. Includes case studies, examples, and what a CIO can do to make IT a profit center.
nTwine pitch: Set up digital businesses with zero codeRupam Gogoi
nTwine is a product by Needle Innovision. It helps digital businesses like e-commerce stores, marketplaces, rental platforms etc set up with zero code, hassle free.
A presentation delivered in Sydney Australia on existing web technology and some of the newer emerging web technologies and how to use them in your business
The document discusses emerging technologies and how businesses can leverage them. It provides examples of technologies like web 2.0, cloud computing, mashups and how companies have used them. Case studies are presented on using tools like Google Apps, Skype, Central Desktop and data from websites to improve business processes and deliver better services. The presentation encourages attendees to develop a one page plan to apply emerging technologies to address three business issues.
This document provides information about Net Solutions, an IT company that has been in existence for over 12 years. It has 175+ employees and specializes in consumer internet, scalable web, and mobile solutions. Net Solutions has clients in 6 continents, with 75% of its business coming from North America and 65% from the US. It offers services such as custom web and mobile application development, e-commerce solutions, and user experience design. The document provides details on Net Solutions' technology stack and certifications. It also highlights some of its award-winning work and client projects.
MediaOps is a media platform and integrated marketing company focused on technical communities. It owns several websites focused on different technical topics such as DevOps, security, and containers. Some key points:
- MediaOps was launched in 2014 and owns sites such as DevOps.com (launched same year), Security Boulevard (2015), and Container Journal (2017).
- The sites feature original content on their topics through articles, videos, podcasts and more to educate audiences.
- MediaOps also offers marketing services to help clients engage technical communities and generate leads through content marketing, events, and other strategies.
Ryan Thompson and Jordan Wollman, the partners of agency Aria, present the best practices to produce results on digital platforms and websites for 2014
This document summarizes key statistics about internet and social media usage. It highlights that the majority of online content will be user-generated within two years. It also provides tips for digital marketing and best practices for using tools like websites, email marketing, social media, and search engine optimization to engage customers online.
We have decided to go for a special issue on “The 10 Most Booming SaaS Solution Providers 2018”. It will walk you through a list of companies which have proved their substance with their innovatory services. On the Cover of the issue, we have featured Socialbakers, ‘One And All’ SaaS Solution Provider for all digital marketing queries.
Social Media Web Marketing Nov 2009 Wk1PCM creative
This five day workshop looks at the phenomenon called Web 2.0 as a "Super User" not a developer, visiting integrated web services, social technologies and resources applying them directly to business. We explore free online business tools, the usefulness of Social Networking, subscriber multi media platforms and collaborative wikis with business in mind.
Practical sessions will enable students to embed badges and widgets to their own web sites and gain a perspective of the dynamic content possible when commissioning a bespoke site from a web design company.
The course also looks at business attitudes to IT, particularly Fun vs. Work, security, personal identity, behaviour and etiquette taking a look at the debate around Internet morality and ethics in a world of faceless communication mediums.
This course introduces the concepts of extracting, embedding, aggregating and linking to and from social media platforms sharing content for business benefit encouraging promotion of a band across multiple user environments in the context of the Internet and the World Wide Web. The course provides students with an understanding of how Web 2.0, social media and online world has evolved and which technologies currently contribute to creating successful businesses online interaction specifically for them.
Day One
• Defining Social Media, Social Web and Web 2.0 for business use
• The modern day browser wars
• Integrated web services
• Services provided by Yahoo, Google and OpenID
• 7 Roads – 3*3 Concepts – 5 Steps
• An overview of social media integration
• Digital identity and your Internet footprint
• Brand consistency online
• Networking & E-networking
The document provides an overview of a course on social media web marketing. It discusses key topics that will be covered in the course like defining social media and web 2.0, integrating social networks into business, and measuring the return on engagement from social media activities. It also outlines the course structure, prerequisites, and setup requirements.
What's the Career Path to Product Management Like by fmr HSBC PMProduct School
Ryan Feldhoff, former Product Manager at HSBC, talked about how to navigate a large corporate environment as a Product Manager, how to establish accountability and process at a start up and what makes a great Product Manager.
Track B-3: Delivering Actionable Experiences Through Effective Digital Marketingscoopnewsgroup
The document discusses delivering actionable experiences through effective digital marketing. It describes how human-centered design was used at Amtrak to develop customer journey maps and uncover insights. It also outlines 10 leading customer experience practices such as using CRM systems effectively and designing experiences based on customer preferences. The document then discusses how digital marketing technology can be used to make, manage and measure experiences across different touchpoints to transform customer experiences.
This document provides information about DavidCutler.net, a marketing, business development, and technology consulting firm. It highlights the firm's focus areas of energy, clarity, commitment, and systems, design, and code thinking. It also lists selected clients and partners. The document describes services offered such as innovation delivery, ideation, prototyping, development, and scaling of digital products and platforms. Case studies and technology expertise are also mentioned.
Maitland Waters Social Media @ SOHO house_london_june_6_2011Symbio Agency Ltd
The document provides an overview of a presentation on digital strategy and social media. It discusses relationship networks and how social media can benefit businesses. It emphasizes the importance of an omnichannel digital strategy and highlights examples of how to measure return on investment from social media initiatives.
Unlock your Digital Content & Expand beyond your Website3scale
You're struggling to increase your customers/users base?
You're spending tons of money on SEO and SEM?
You've heard of web services and API but don't really know what it is about?
Discover the added-value of APIs and of managing it: make your digital content ubiquitous!
Understand the API business case thanks to the Wine.com success story.
This document discusses whether a business needs a mobile app and what factors to consider. It details two case studies: a financial advisory organization that successfully launched an app with proper planning and testing, and a fashion ecommerce company whose rushed app failed due to a lack of planning and responsiveness to user feedback. The document provides a checklist for businesses to determine if an app makes sense, including whether it adds value, has a competitive advantage, sufficient budget, uses device capabilities, and has a committed team for ongoing support. Proper evaluation against these factors can help businesses decide if and how to develop a successful mobile app.
There is a dilemma in banking and insurance. There are great digital products being created, launched and marketed. It gets millions of users after spending millions in marketing. But there is very little use. And thus, we can see - banks unable to really make a big impact on the digital banking side in most of the cases. On the other hand, FinTech companies are getting great traction and growing leaps and bounds.
The question comes - Is finTech eating Banking for lunch?
I have tried to answer this in my typical minimalistic approach with some points to ponder. Let me know what do you think of it.
The document discusses three levels of maturity for financial technology (FinTech): the hygiene level, digital distribution level, and product creation level. The hygiene level involves internal automation to improve external customer convenience. The digital distribution level uses technologies like e-commerce and mobile apps to improve customer convenience and internal efficiency. The product creation level shifts the focus from technology-supported services to technology being the primary service, through innovations like peer-to-peer lending and mobile wallets. The key is convergence across different industries like financial services, telecom, and retail.
The document discusses trends in enterprise mobile adoption, benefits of mobile apps for businesses, and case studies of companies implementing mobile solutions. It outlines reasons for mobile adoption like collaboration, knowledge sharing, and customer support. Example benefits highlighted are improved recognition and engagement. Case studies describe apps at IBM, Citibank, and PepsiCo supporting distribution routes. The document also covers strategies for getting started like BYOD/CYD policies and developing custom enterprise mobile apps. Potential risks and ways to manage risks of mobile adoption are briefly mentioned.
How software services are being transformed in the Web2.0 world. My presentation on the subject at Computer Society of India National Symposium on Software 2.0 in Delhi
Outsourcing for Profit - A book outlining best practices in offshore outsourcing for digital agencies - released in Search Engine Strategies 2010 London
The document provides tips for managing outsourced projects successfully which include setting realistic deadlines and expectations, negotiating ownership of work upfront, ensuring requirements are clearly understood, scheduling regular check-ins, providing feedback at the end of projects, communicating plans regularly, paying only for completed work, and having risk mitigation plans. Cultural differences should be managed and intellectual property protected.
A presentation given during Kolkata Bloggers' Meet at Kolkata about Blog Monetization. The presentation touched upon fundamental models instead of tactical aspects.
an approach that let businesses put together a comprehensive Internet strategy order to optimize their revenues and profitability by connecting - communicating and collaborating more effectively with the stake holders of the business.
The document discusses strategies for businesses to survive an economic recession. It recommends rethinking business strategies and value propositions, ensuring HR and finances are aligned, diversifying revenue streams and clients to reduce risk, using resources wisely to focus on value and results, and learning from the recession about what does and does not work for long-term profitability and strong fundamentals. The recession is a reality check that can teach businesses important lessons if they evaluate their strategies and operations critically.
A presentation on the Dedicated Hiring Model (tm) of Indus Net Technologies which lets you remotely hire and manage professional web designers as your extended team.
More from Indus Net Technologies Private Limited (12)
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
https://rb.gy/usj1a2
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
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2. WHO AM I?
Digital Consultant, Angel Investor
Founder & CEO, Indus Net Technologies
20 yrs.+ in Digital Services
Alum: University of Bath, St. Xavier's College
4. BUT THEY (MAY) BE RIGHT?
Can you ignore the above phenomenon
Here comes – MarTech, HRTech, FinTech, FoodTech
(oops Logistics Tech!). The millennial is born-tech.
6. ,
So, lets start with Marketing! because this has been
disrupted the most through “digital”.
By 2017, CMOs will be spending more on technology than
CIOs (source: Gartner).
7. LETS TAKE TAQUILA SHOTS!
o Byte sized ideas, err shot sized
ideas to
o Work better with Marketing
& Sales teams, because
they are the growth engine
of the organization
o And drive better ROI,
o Focus on real business,
away from vanity projects
9. #2> INVEST ACROSS THE
MARTECH LIFECYCLE
o Research
o Identification of needs, wants and priorities
o Market feedback – own as well as competitor!
o Customer servicing & relationship management
o Co-creation / Crowd-sourcing
o Branding
o Build strong platforms
o Demand generation
o Demand fulfillment
o E-commerce
o Lead Generation
10. #3> TECHNOLOGY CANNOT FIX
MARKETING FUNDAMENTALS
Digital is just a medium. Fundamentals make it work.
o Research, i.e. listening – identify opportunity!
o Marketing strategy
o segmentation +
o positioning +
o differentiation
o Communication
o Execution
o Delivering the experience
o Analytics
50% all your marketing spend are waste. But you don’t get to know
which 50%. Often, technology can be blamed for that ;)
11.
12. #4> ROI, ROI, ROI
o Define the objective & goals properly.
o Business Metrics
o Sales, Leads, CPA, Conversion Rate, Soft connect & Hard
connect, Reach
o Vanity Metrics
o Social media followers, Impressions, Ranking, Views,
Reach
o Activity Metrics
o SEO, SMM, SEM, Email marketing, Affiliate marketing,
Content marketing, Conversion Rate Optimization
o Test, Test & Test
13. #5> BUILD STRONG
SUSTAINABLE PLATFORM
o Architecture is the key
o Website, Microsite, Landing Pages.
o Fast loading (caching, CDN), Simple and easy navigation
o Use standard Content Management Systems
o Adopt open standards, if not open source!
o Concise, crisp and persuasive content
o Make it for users and not for yourself
o Integrate with all other channels
o Do extensive A/B testing
14. #6> TECHNOLOGY AS
DIFFERENTIATOR
o Web & Mobile Utility Applications
o E.g. Runner App (Nike), My Universe (Aditya Birla Group),
Open Forum (AMEX) – Look at convenience, functionality
that your Target Group wants.
o Long term sustained benefit with captive audience
o Strong recall and low cost of engagement
o Product & Service Innovation
o BackMeUp (Ageas)
o New Products & Services
o SmartShift (Mahindra)
15. #7> APIFIED DIGITAL WORLD
“API here, API there
Small Innovations Everywhere”
• The world of startups.
• Technology in byte sizes.
• Consume as you like.
• Pay as you go.
Technology at the heart
of all marketing innovation.
16. #8> GAMIFY
o We are still kids at heart
o Everyone wants to beat everyone out.
o Use the competitiveness for successful implementation
and adoption of your digital initiatives
o Everyone loves reward
17. #9> MARKETING AUTOMATION
o The new segment is the “Segment of 1”
o It’s not a choice anymore
o Millions of data points, huge prospect base, continuous
activities, only technology can help understand customers
and communicate
o Real time and contextual is the need of the hour
o Low reaction time (Sachin Tendulkar episode!), context is
the king.
18. #10> VIDEO IS THE MEDIUM
o Easy to consume on all platforms
o Multi-lingual
o Emotional & Engaging
o Shared, hence more viral
o On all three screens
o LIVE (Periscope!)
o Get your channel
o Set up your studio
o Engage & Analyze
19. FEW RESOURCES
o HighScalability.com – Its all about scale.
o UXMastery.com – Resources thought leadership on UX/UI.
o BuiltWith.com – To check technology used on a website
o SimilarWeb.com – Traffic analysis & competitor study
20. PERSONAL TAKEAWAY!
“Use Social – Getting comes later!”
o Get on social media
o Create your own brand
o Connect and learn from peers around the world
o And, we will help THREE CIOs from this room with
o FREE personal website
o FREE twitter profile creation
o FREE 1-hour 1-2-1 guidance on using Twitter effectively
o Help you achieve 250 twitter community of peer CIOs to
get started on your networking!
Drop your card in the bowl
21. ABOUT INDUS NET
TECHNOLOGIES
Quality & Data Protection
PCI DSS
Compliant
Operations
Adopting SEI
CMMi
Framework
ISO
27001:2005
Certified
ISO
9001:2008
Certified
• One of the fastest growing IT companies in Asia Pacific
• Serving 200+ Enterprises, 150+ Digital Agencies and 1000+ Emerging
Companies as their extended team
• Development Centres in Kolkata and Chennai, India
• Offices in Kolkata, Mumbai and Delhi, India
• Subsidiaries (Sales Offices) in London (UK), Boise (USA), Singapore
Indus Net Technologies is an award winning innovative,
enterprise grade, fully integrated digital service company
offering web applications, mobile application development and
digital marketing.
Awards
Deloitte
Technology
Fast 50 Indus
Deloitte
Technology
Fast 500
APAC
NASSCOM World Wide
Web
Consortium
(W3C)
Rated among
Top 100 SME
by CRISIL
Rated as
India’s #1 IT
SME(2008)
by Dun &
Bradstreet
18+
years in business
750+
Professionals
thousands
Projects Delivered
40+
Countries Served
22. CONTACT INFO
Abhishek Rungta
Indus Net Technologies
talash@indusnet.co.in
www.indusnet.co.in
Twitter: @abhishekrungta
FB: /abhishekrungta
LinkedIn:
www.linkedin.com/in/abhishekrungta
Mobile, WhatsApp & SMS:
+91 9831151614
Add for updates, tips, tools and ideas.