How can CIOs and the C-Suite reshape service delivery and get out ahead of the rapid pace of technology change?
I explored the issues and strategies of grappling -- in scale -- with digital engagement, social media, smart mobility, big data, and consumerization in my CIO Pathway keynote at the ASAE @TechConf at the Washington Convention Center on December 4th, 2013.
ASAE Tech Conference 2012 Closing Keynote on Disruptive TechDion Hinchcliffe
The deck I used for the closing address in Washington, DC on December 6th, 2012 at the ASAE Annual Conference. It explores the challenges and opportunities of the "Big Five" trends happening today: Smart Mobile, Social Media, the Cloud, Big Data, and Consumerization.I also included some non-profit trends for this audience.
Workplace 2020 Keynote at Leadership Summit 2013Dion Hinchcliffe
My keynote deck on what organizations will have to design for in the next 7 years as they update their structure and processes to deal with high-velocity technological change in a deeply digital, social, mobile, data-centric, cloud-based world.
The key: To design our organizations for a more network-centric and participatory model employing the latest digital tools, in an environment designed around constant change and learning.
Presented at the Jive, IDC, PwC Leadership Summit at #JiveWorld on October 23rd, 2013 in Las Vegas, Nevada.
Preparing the New Future Workplace: Plenary Session at the Intranet Global Fo...Dion Hinchcliffe
We've come a long way with intranets but still have a ways to go. How we can make them -- with case examples of leading firms -- into the future enterprise supporting vital new ways of working. My presentation at the Intranet Global Forum in Los Angeles yesterday.
Conversational Collaboration: How Messaging, App Integration, and Chatbots ar...Dion Hinchcliffe
New advances in the collaboration industry are having an affect on the prior leading models, enterprise social networks and online community. Real-time messaging, such as Slack, app integration, and intelligent chatbots are pushing the envelope and shows that a one-solution enterprise collaboration strategy is not likely a viable solutions in most organizations. I examined the trends and what this meant at Social Connections 10 in Toronto this week.
Social Business: Frameworks for Next-Gen Organizational Structure | Enterpris...Dion Hinchcliffe
This month in Paris at Enterprise 2.0 SUMMIT I explored what we've learned about social business and how we can use frameworks and heuristics to capture and communicate lessons learned.
Vital Trends in Digital and Social in 2015 and Beyond | Dreamforce 2015 by Di...Dion Hinchcliffe
Last week in San Francisco at Dreamforce 2015, I took some time to explore a couple of dozen important digital and social trends that most organizations should at least be thinking about in their forward looking IT and technology plans. These aren't necessarily things that organizations must consider today, but they will likely impact currently plans in some important ways, so are worthy of closer study.
From my keynote last week at Defrag exploring how technology innovation in business today is changing dramatically and how we can get ahead of the challenge of consumer technology pouring over the firewall. Probably the most complete articulation of my CoIT thesis yet.
How Leaders Will Enable Digital Transformation in the 21st Century - Ignite T...Dion Hinchcliffe
While #digital change can happen at any level in the organization, the only way a large traditional enterprise can make sustained and predictable transition to the digital future is by engaging in targeted yet surprisingly decentralized activities to support genuine long-term transformation. So what are those activities?
Based on my latest research, here are the leading ways top leaders from the C-Suite all the way down to change champions in the trends are driving change, can drive more successful change, get access to proven results, and lead their companies into the future.
ASAE Tech Conference 2012 Closing Keynote on Disruptive TechDion Hinchcliffe
The deck I used for the closing address in Washington, DC on December 6th, 2012 at the ASAE Annual Conference. It explores the challenges and opportunities of the "Big Five" trends happening today: Smart Mobile, Social Media, the Cloud, Big Data, and Consumerization.I also included some non-profit trends for this audience.
Workplace 2020 Keynote at Leadership Summit 2013Dion Hinchcliffe
My keynote deck on what organizations will have to design for in the next 7 years as they update their structure and processes to deal with high-velocity technological change in a deeply digital, social, mobile, data-centric, cloud-based world.
The key: To design our organizations for a more network-centric and participatory model employing the latest digital tools, in an environment designed around constant change and learning.
Presented at the Jive, IDC, PwC Leadership Summit at #JiveWorld on October 23rd, 2013 in Las Vegas, Nevada.
Preparing the New Future Workplace: Plenary Session at the Intranet Global Fo...Dion Hinchcliffe
We've come a long way with intranets but still have a ways to go. How we can make them -- with case examples of leading firms -- into the future enterprise supporting vital new ways of working. My presentation at the Intranet Global Forum in Los Angeles yesterday.
Conversational Collaboration: How Messaging, App Integration, and Chatbots ar...Dion Hinchcliffe
New advances in the collaboration industry are having an affect on the prior leading models, enterprise social networks and online community. Real-time messaging, such as Slack, app integration, and intelligent chatbots are pushing the envelope and shows that a one-solution enterprise collaboration strategy is not likely a viable solutions in most organizations. I examined the trends and what this meant at Social Connections 10 in Toronto this week.
Social Business: Frameworks for Next-Gen Organizational Structure | Enterpris...Dion Hinchcliffe
This month in Paris at Enterprise 2.0 SUMMIT I explored what we've learned about social business and how we can use frameworks and heuristics to capture and communicate lessons learned.
Vital Trends in Digital and Social in 2015 and Beyond | Dreamforce 2015 by Di...Dion Hinchcliffe
Last week in San Francisco at Dreamforce 2015, I took some time to explore a couple of dozen important digital and social trends that most organizations should at least be thinking about in their forward looking IT and technology plans. These aren't necessarily things that organizations must consider today, but they will likely impact currently plans in some important ways, so are worthy of closer study.
From my keynote last week at Defrag exploring how technology innovation in business today is changing dramatically and how we can get ahead of the challenge of consumer technology pouring over the firewall. Probably the most complete articulation of my CoIT thesis yet.
How Leaders Will Enable Digital Transformation in the 21st Century - Ignite T...Dion Hinchcliffe
While #digital change can happen at any level in the organization, the only way a large traditional enterprise can make sustained and predictable transition to the digital future is by engaging in targeted yet surprisingly decentralized activities to support genuine long-term transformation. So what are those activities?
Based on my latest research, here are the leading ways top leaders from the C-Suite all the way down to change champions in the trends are driving change, can drive more successful change, get access to proven results, and lead their companies into the future.
What Lies At The Cutting Edge of Communities | Keynote at FeverBee SPRINT 201...Dion Hinchcliffe
Using what online community leaders are doing, I extrapolate what's coming next for community managers and others using social networks and other digital media to engage their stakeholders. It was well received by the several hundred community practitioners in attendance, and can help inform planning in organizations for 2016 and beyond.
Collaboration Trends and Strategy Approaches for 2016Dion Hinchcliffe
A curation of my work and research on digital collaboration, including parts still relevant from previous work as well as latest insights for this year. All in all, a huge amount happening in collaboration with new opportunities and some challenges that all organizations must address today.
Social Enterprise By Design | Intersection Conference 2014 | Keynote by Dion ...Dion Hinchcliffe
How should we design our enterprises for a new future? I explore the topic of how to adapt our organizations to today's technological and network realities at Intersection 2014 this week in Paris.
By deliberately engaging in design thinking while applying social business, change management, and transformation, we can create new sustainable, community-oriented businesses that can outperform. Here's how.
Next Generation Digital Enterprise (Workplace) Technology | Enterprise Digita...Dion Hinchcliffe
I explored how the digital workplace is evolving i 2017, and how systems of record and systems of engagement are at last starting to come together. With IoT, artificial intelligence, and people-centric enablement, digital workplace is at its most exciting point in recent memory. From my keynote at Enterprise Digital Arena at CeBIT today.
Transforming Connected Services into Industry Beating Experiences | Insurance...Dion Hinchcliffe
As the world becomes infused with sensors and everything becomes quantified, industries like insurance are literally being revolutionizing by a combination of Internet of Things and analytics. Here's how to think about the opportunity strategically. From my opening keynote at Insurance IoT in Chicago.
Online Community as the means of Digital Transformation | CollabTechFest 2017...Dion Hinchcliffe
As my audience confirmed on slide 14, our existing models for digital change simply aren't working. I suggest there are new, more scalable ways to drive digital transformation. One of the most promising is the use of communities of change agents, which I've both used and seen used in more and more organizations now. Here's my most updated take on enabling contemporary digital change using far more effective ways of engaging the workforce.
Dreamforce 12: The Future of Social in the Enterprise with Dion Hinchcliffe a...Dion Hinchcliffe
Slides from the Dreamforce 2012 session that Constellation's Alan Lepo and I gave at The Palace Hotel on Thursday, September 20th, 2012. We go over the past, present, and future of social business in all its many forms.
The Leadership Challenges of Digital Transformation - The Conference Board - ...Dion Hinchcliffe
Presented to The Conference Board earlier this year, this is my most complete and up-to-date view of how we can accelerate digital transformation in most organization using outside-the-box thinking, and taking advantage of the inherent power of digital networks and people to collaborate, innovate, and scale.
Creating Effective Adoption of Social Tools with Design and Measurement | DW2...Dion Hinchcliffe
Social collaboration is the best way for teams, departments, community, and enterprises to get most work done. Here's my business case and approach for bringing social collaboration closer to the way we get work accomplishing by using better social business design around top processes, worker "moments", employee experience, and digital workplace. Then proactively use analytics validate it from a business point of view.
Visions for the Journey Towards a Post-2020 Employee Experience | IOM Summit ...Dion Hinchcliffe
A summary of my latest thoughts on how to reimagine digital employee experience to be more human, resilient, and effective in a remote-first world of work. We have a historic opportunity and momentum that can drive immense positive change for workers, businesses, and their stakeholders.
Why Multicloud Integration Will Disrupt Digital Experience and Drive Growth |...Dion Hinchcliffe
Most organizations have a large digital experience gap, both for customer and employee experiences. The solution is to much more strategically use their assets, including data, IT systems, and people, more effectively to industrialize and scale their experience capabilities. I recently explored both the business imperative for why as well as the means for how to accomplish this in a lunch keynote at the 10th anniversary Cloud Expo in New York City.
Building Blocks for the Enterprise of the Digital Age | Enterprise Digital Su...Dion Hinchcliffe
I gave the closing keynote to Enterprise Digital Summit Paris 2016 earlier this month to explore today's building blocks in creating a truly digital organization. People are the most important building block, but after that it's the key components of digital workplace, digital business, and the transformation it takes to get there. Lastly, we need a platform for change at scale. I increasingly believe that is online communities of change agents.
The Future of Digitally Enabled Human Achievement Keynote by Dion HinchcliffeDion Hinchcliffe
The rise of digital management methods like OKRs (Objectives and Key Results) have rapidly grown in popularity in recent years. Here's how integrated digital workplaces and employee experiences will use talent tracking/analytics to make work more fulfilling, productive, and engaging, with OKRs driving the process.
Enabling the digital mind shift in the organisation - Enterprise Digital Summ...David Terrar
3rd of 3 opening keynotes at the 2015 Enterprise Digital Summit London - Stowe Boyd's gave us ideas about the future of the org, Euan Semple made it personal, and I added a bit of practical. Three key words for the presentation - Disruption. Reinvention. Education. Everyone's talking digital and it's dangerous... too dangerous to dilute the term, but crucially important that we understand it properly. Digital is becoming a synonym for technology or new or new technology. You need to understand the digital enterprise wave - the current disruptive landscape. Then here are 8 building blocks for transformation, and then our 7E approach to implementing change. Finally I echo Michael Corleone telling Sonny "it's not personal, it's business" with our version "it's not digital, it's business".
For Companies who want to create Smart Services, the Digital Team Platform provides Digital Leadership which enables dynamic value creation with customers by networking cross-boundary interactions.
Intro presentation from the Enterprise 2.0 Summit 2013 in Paris that served as the basis for a discussion panel around approaches for the technology framework of a Digital Workplace and its challenges
Create Content They've Gotta Read: How to Write for Social MediaPaul Gillin
With so many blog posts, so many tweets and so much mindless chatter filling social networks, how do marketers get the message through? They do it by understanding the culture and the medium, knowing what's important to the audience and speaking to the issues that provoke conversation and response.
Writing for social networks is about capturing attention. It's about finding angles, factoids and quotes that intrigue and provoke using words that no one expects you to use. Don't just tell your audience to look at something; make it something they have to look at it.
Each social network has different styles and techniques that work. In this mini-course, we cover Facebook, Twitter and LinkedIn to show best practices for communicating on each.
This presentation covers:
• How to compose messages for the major social networks that conform to the culture and syntax of each community.
• How to find offbeat angles that catch readers’ eyes and entice them to learn more.
• 20 different ways to approach the same topic and create a unique experience.
What Lies At The Cutting Edge of Communities | Keynote at FeverBee SPRINT 201...Dion Hinchcliffe
Using what online community leaders are doing, I extrapolate what's coming next for community managers and others using social networks and other digital media to engage their stakeholders. It was well received by the several hundred community practitioners in attendance, and can help inform planning in organizations for 2016 and beyond.
Collaboration Trends and Strategy Approaches for 2016Dion Hinchcliffe
A curation of my work and research on digital collaboration, including parts still relevant from previous work as well as latest insights for this year. All in all, a huge amount happening in collaboration with new opportunities and some challenges that all organizations must address today.
Social Enterprise By Design | Intersection Conference 2014 | Keynote by Dion ...Dion Hinchcliffe
How should we design our enterprises for a new future? I explore the topic of how to adapt our organizations to today's technological and network realities at Intersection 2014 this week in Paris.
By deliberately engaging in design thinking while applying social business, change management, and transformation, we can create new sustainable, community-oriented businesses that can outperform. Here's how.
Next Generation Digital Enterprise (Workplace) Technology | Enterprise Digita...Dion Hinchcliffe
I explored how the digital workplace is evolving i 2017, and how systems of record and systems of engagement are at last starting to come together. With IoT, artificial intelligence, and people-centric enablement, digital workplace is at its most exciting point in recent memory. From my keynote at Enterprise Digital Arena at CeBIT today.
Transforming Connected Services into Industry Beating Experiences | Insurance...Dion Hinchcliffe
As the world becomes infused with sensors and everything becomes quantified, industries like insurance are literally being revolutionizing by a combination of Internet of Things and analytics. Here's how to think about the opportunity strategically. From my opening keynote at Insurance IoT in Chicago.
Online Community as the means of Digital Transformation | CollabTechFest 2017...Dion Hinchcliffe
As my audience confirmed on slide 14, our existing models for digital change simply aren't working. I suggest there are new, more scalable ways to drive digital transformation. One of the most promising is the use of communities of change agents, which I've both used and seen used in more and more organizations now. Here's my most updated take on enabling contemporary digital change using far more effective ways of engaging the workforce.
Dreamforce 12: The Future of Social in the Enterprise with Dion Hinchcliffe a...Dion Hinchcliffe
Slides from the Dreamforce 2012 session that Constellation's Alan Lepo and I gave at The Palace Hotel on Thursday, September 20th, 2012. We go over the past, present, and future of social business in all its many forms.
The Leadership Challenges of Digital Transformation - The Conference Board - ...Dion Hinchcliffe
Presented to The Conference Board earlier this year, this is my most complete and up-to-date view of how we can accelerate digital transformation in most organization using outside-the-box thinking, and taking advantage of the inherent power of digital networks and people to collaborate, innovate, and scale.
Creating Effective Adoption of Social Tools with Design and Measurement | DW2...Dion Hinchcliffe
Social collaboration is the best way for teams, departments, community, and enterprises to get most work done. Here's my business case and approach for bringing social collaboration closer to the way we get work accomplishing by using better social business design around top processes, worker "moments", employee experience, and digital workplace. Then proactively use analytics validate it from a business point of view.
Visions for the Journey Towards a Post-2020 Employee Experience | IOM Summit ...Dion Hinchcliffe
A summary of my latest thoughts on how to reimagine digital employee experience to be more human, resilient, and effective in a remote-first world of work. We have a historic opportunity and momentum that can drive immense positive change for workers, businesses, and their stakeholders.
Why Multicloud Integration Will Disrupt Digital Experience and Drive Growth |...Dion Hinchcliffe
Most organizations have a large digital experience gap, both for customer and employee experiences. The solution is to much more strategically use their assets, including data, IT systems, and people, more effectively to industrialize and scale their experience capabilities. I recently explored both the business imperative for why as well as the means for how to accomplish this in a lunch keynote at the 10th anniversary Cloud Expo in New York City.
Building Blocks for the Enterprise of the Digital Age | Enterprise Digital Su...Dion Hinchcliffe
I gave the closing keynote to Enterprise Digital Summit Paris 2016 earlier this month to explore today's building blocks in creating a truly digital organization. People are the most important building block, but after that it's the key components of digital workplace, digital business, and the transformation it takes to get there. Lastly, we need a platform for change at scale. I increasingly believe that is online communities of change agents.
The Future of Digitally Enabled Human Achievement Keynote by Dion HinchcliffeDion Hinchcliffe
The rise of digital management methods like OKRs (Objectives and Key Results) have rapidly grown in popularity in recent years. Here's how integrated digital workplaces and employee experiences will use talent tracking/analytics to make work more fulfilling, productive, and engaging, with OKRs driving the process.
Enabling the digital mind shift in the organisation - Enterprise Digital Summ...David Terrar
3rd of 3 opening keynotes at the 2015 Enterprise Digital Summit London - Stowe Boyd's gave us ideas about the future of the org, Euan Semple made it personal, and I added a bit of practical. Three key words for the presentation - Disruption. Reinvention. Education. Everyone's talking digital and it's dangerous... too dangerous to dilute the term, but crucially important that we understand it properly. Digital is becoming a synonym for technology or new or new technology. You need to understand the digital enterprise wave - the current disruptive landscape. Then here are 8 building blocks for transformation, and then our 7E approach to implementing change. Finally I echo Michael Corleone telling Sonny "it's not personal, it's business" with our version "it's not digital, it's business".
For Companies who want to create Smart Services, the Digital Team Platform provides Digital Leadership which enables dynamic value creation with customers by networking cross-boundary interactions.
Intro presentation from the Enterprise 2.0 Summit 2013 in Paris that served as the basis for a discussion panel around approaches for the technology framework of a Digital Workplace and its challenges
Create Content They've Gotta Read: How to Write for Social MediaPaul Gillin
With so many blog posts, so many tweets and so much mindless chatter filling social networks, how do marketers get the message through? They do it by understanding the culture and the medium, knowing what's important to the audience and speaking to the issues that provoke conversation and response.
Writing for social networks is about capturing attention. It's about finding angles, factoids and quotes that intrigue and provoke using words that no one expects you to use. Don't just tell your audience to look at something; make it something they have to look at it.
Each social network has different styles and techniques that work. In this mini-course, we cover Facebook, Twitter and LinkedIn to show best practices for communicating on each.
This presentation covers:
• How to compose messages for the major social networks that conform to the culture and syntax of each community.
• How to find offbeat angles that catch readers’ eyes and entice them to learn more.
• 20 different ways to approach the same topic and create a unique experience.
Continuing development throughout our careers is essential if we are to reach our full potential, enhancing both our professional competence and our personal fulfillment. Based on a Community of Practice perspective, this presentation demonstrates how various Internet facilities can facilitate induction and participation in peer networks to support our professional development.
In order to provide a practical guide for colleagues to make use of, this presentation surveys a range of resources available on the Internet, including discussion boards and online teaching resources, before focusing on the role of the newsgroup as a community of practice. With particular reference to the TESL-L list, it is demonstrated that engagement with such a community can provide a channel for development, leading from peripheral to full participation.
We also survey the online resources established by the ELT community in Greece, and offer practical suggestions for ways to benefit from these, ranging from participation in a discussion group to accessing research published on the web and publishing our own articles in online journals.
The conclusion is that by sharing our own practice with fellow-practitioners we can provide ideas and resources for colleagues to use, while gaining valuable feedback which stimulates new cycles of action research. This ongoing process of development helps each of us to approach the question: How can I become the best teacher that I can be?
I predict that many CMOs will diminish their support for social media, content and earned media marketing in the next year or two, and when they do, some people's careers will be adversely impacted. If your career relies on Marketing Department support for content or social media marketing, now is the time to take stock of the trends and consider some alternatives to protect your career. You may work at the right sort of company for which social media is well aligned for Marketing Department expectations---that's the "Unless" part of the title--but I believe this is the exception and not the rule.
We entered the social media era suggesting that brands with something to say could use social media to say it; instead, we today have brands with little to say that nonetheless post 4.3 times per day because some consultant told them this was a best practice. Desperate for attention and relevance, these companies continue to invest in content that is neither delivering the scale marketers need nor the content consumers want.
Ironically, even for the best companies, earned media may whither and die in the coming years. In just six months, organic reach on Facebook was halved, and many expect that zero organic reach will soon be the rule on the social network that collects 57% of all social visits. The organic reach game has gotten so tough that Coca-Cola, one of the strongest brands in the world, only earns engagement with 1 in 100,000 of its fans with its Facebook posts. The situation on Twitter is no better; recent Forrester report notes that the average engagement rate with brand posts on Twitter is just 0.03% (that is 75% less than banner ad clickthough rates today!)
Earned media could soon be a thing of the past. What happens to your social media marketing investment if the content you post reaches absolutely no one?
If the prospect of organic reach crumbling to nothing isn't enough to worry about, social media marketing has a variety of other problems marketers must stop ignoring:
- Trust: Forrester's 2014 data reveals that people trust brand social media posts 40% less than they do information on brand websites. Adobe's 2013 research found the same--just 2% of US consumers found company social media page best for credibility compared to 17% for company web sites.
- Acquisition of prospects: Studying data from 86 retailers and 72 million customers, Custora found that Facebook and Twitter deliver essentially zero acquisition. Facebook and Twitter account for just 0.2% and 0.01% respectively.
- Purchase: An IBM study of the online sales generated by 800 retailer websites on Black Friday 2013 and the week prior found that a mere 1% was generated from social media traffic. And Monetate recently published its Q2 Ecommerce Quarterly based on 7 billion online shopping experiences--it found that social delivers an add-to-cart rate of just 0.6% (70% less than search) and a minuscule conversion rate of 0.12% (70% lower than search).
Brian O'Neill - Implementing Connections in the real world of Gore: Successes...LetsConnect
Gore began its implementation of IBM Connections several years ago with a very deliberate, thoughtful and controlled onboarding process. We’ve had many successes along the way and have also learned from some mistakes. In this session, learn how we approached the roll out in our unique flat organization, how we organized our multi step on-boarding process, how we focused our initial roll out process on global project teams, and what adjustments we’ve made to our process along the way.
10 Inconvenient Truths About Creating Branded Content with InfluencersErica Ehm
Useful presentation for brands and agencies to understand with the realities involved in creating influencer social media campaigns. This will be especially helpful in managing client expectations in terms of control over content. It also address the importance of engagement vs impressions. For more info: http://www.yummymummyclub.ca/advertise
Vital Trends in Digital Experience and Transformation in 2016 | Dreamforce 20...Dion Hinchcliffe
Here's the deck I presented at the Emerging Tech Trends track at the Hilton Union Square at Dreamforce 2016 last week. Updates on trends from last year and new trends both are included. A thorough list of what your organization should be considering from both a technology standpoint and as a business.
The Internet of Cars - Towards the Future of the Connected CarJorgen Thelin
No doubt you have heard the phrase “Internet of Things” and the new buzzword “IoT” been used more and more these days, but what does that mean in practice? The Tesla Model S is probably the most well-connected car on the planet at the moment, and in this presentation we will use that vehicle as a case study of some practical usage of IoT concepts and technology that is already being applied to modern automobiles.How far away are we from a future “Internet of Cars” and what will be the social and privacy impacts of more connected-car scenarios?
Mobile Banking & Payments Update: September 2010Dan Armstrong
One view of the mobile banking and payments landscape in 2010, including some case studies: NMB mobile in Tanzania, Rabobank in The Netherlands and some emerging proximity payments models leveraging NFC.
The First Word: Digital Reinvention Requires a Radical CIO MakeoverCognizant
To lead digital transformation, CIOs need to go beyond technology prowess and develop new work styles, people skills, and political savvy to energize the organization for change.
Beyond the CIO/CMO - The Rise of the Chief Digital Officer | CIO Perspectives...Dion Hinchcliffe
My examination of the evolution of IT, the growing CIO and CMO partnership, and what happening with the rise of the Chief Digital Officer. Includes case studies, examples, and what a CIO can do to make IT a profit center.
Top 10 Companies Leading the Cloud Revolution 2021 features a handful of companies leading their respective industries to the adoption of cloud computing
Cloud pioneers used to enjoy a competitive edge, but that edge is fading as more businesses make the change. Winning now requires combining cloud-based tools and business challenges in innovative ways to drive operating efficiency, open new revenue streams, and evolve customer engagement models. In this session we will imagine the future. We will explore how to transform with Cloud to drive your future.
Presenting IDC Digital Transformation Framework, 3rd Platform, Strategic Architecture. It's mainly to explain the impact of the 3rd platform to organization's enterprise architecture.
This presentation explains the importance and the description of the role of a Chief Digital Officer in any organization. This was presented by me at DQ Live 2015 event organized by Cyber Media Group on 11th March 2015 at The Grand New Delhi in front of 400+ business and technology leaders. Post which i was interviewed by ET Now TV Channel as well and event highlights along with key people's bytes were broadcasted by ET Now.
Did you get a chance to see the presentation by Dion Hinchcliffe at this month's San Antonio AMA luncheon. Take a look at the changing DNA of social interaction and what it mean's for businss
Digital Transformation in Manufacturing - A Whitepaper by RapidValue SolutionsRapidValue
This whitepaper aims to answer some of the common questions around digital transformation specifically for the business leaders in the manufacturing industry. Because of the role that technology plays today in a organization's ability to evolve, business leaders must lead their organizations through this era of digital transformation.
Immersive Experiences: The Next Generation of End-user Computing: Big Idea by...Dion Hinchcliffe
Here's my keynote talk recently at #AXS2023. The future of computing is about to break out of our little screens. But what will it look like and how can we prepare. Here are some ideas...
My presentation today about ChatGPT, Open AI, conversational AI, and the Future Of Work. Includes survey data from the audience. Presented at our Constellation Research Execution Network monthy Office Hours of CIOs, CDOs, and other CXOs.
Riding Today’s Wave of Fast Change | CIOOnline Future of Cloud Summit by Dion...Dion Hinchcliffe
My closing keynote on breakthourhg methods for using the cloud to enable fast innovation. Given on Day 1 of CIO.com's Future of Cloud Summit on April 12, 2022.
A Guide to Remote Work during COVID-19 | Constellation Research by Dion Hinch...Dion Hinchcliffe
Slides from my webinar today exploring how to avoid disruption in digital employee experience and maximize effectiveness as many of us suddenly become remote workers. Covers remote work foundation, line of business apps, comms and collaboration systems, digital skills/training, and shifting to a culture of distributed work.
Slides from my keynote this afternoon in Paris at the Enterprise 2.0 SUMMIT. Overview of where social business is, what the macro trends are, and the story about consumerization, big data, analytics, and much more.
Social business - Looking beyond Social Media and Enterprise 2.0 to real ROIDion Hinchcliffe
I examine the latest trends in Social Business with a focus on how ROI is going to be achieved in the longer term once high-scale information expansion takes place inside companies that adopt Enterprirse 2.0.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
The New CIO Mandate | ASAE Tech Conference 2013 Keynote By Dion Hinchcliffe
1. The New CIO Mandate
Business Leadership in an Era of Disruptive Tech
2. Introduction
Dion Hinchcliffe
• ZDNet’s Enterprise Web 2.0
• http://blogs.zdnet.com/Hinchcliffe
• ebizQ’s Next-Generation Enterprises
http://www.ebizq.net/blogs/enterprise
•
••
•
•
Chief Strategy Officer
http://dachisgroup.com
mailto:dion.hinchcliffe@dachisgroup.com
: @dhinchcliffe
Spring 2012
® 2013 Dachis Group
2
3. What will
IT look like
at the end
of this
decade?
What
should it
achieve?
® 2013 Dachis Group
3
4. Dachis Group
We Live In Era of Change
2013
2020
Lifespan of
S&P 500 Company
~15 years
~9 years
Portion of Digital
Natives in Workforce
35%
75%
Speed at which data
in world doubles
~2 years
3 months
Core Focus of IT
Systems of
record
Systems of
engagement
Percentage of IT
under CIO control
66%
10%
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
4
5. Dachis Group
The way we engage is changing
Usage delta on common workplace communications tech
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6. Dachis Group
A generation of technology is shifting...
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7. Dachis Group
A perfect storm, happening almost all at once
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7
8. Dachis Group
From the outside, disruption has arrived
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9. Dachis Group
Technology has led to an era of unprecedented productivity
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10. Dachis Group
But is this coming from CIO budgets?
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11. Dachis Group
Is IT leading innovation today?
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12. Dachis Group
Our Service Delivery Models Aren’t Keeping Up
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13. Dachis Group
Yet 60% of CIOs believe they should be driving
growth and productivity.
Source: Deloitte Survey, 2011
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14. Dachis Group
The CIO Role Is Under Pressure in the C-Suite
Data Point: By 2017, most CMOs will
spend more on technology than the CIO
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15. Dachis Group
Partly Because There’s Too Much To Do Now
Key Point: This is a minimum view of digital strategy today
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16. Dachis Group
And the CIO’s sub-roles are conflicting
business
continuity
business
innovation
Source: Ray Wang, Constellation
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
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17. Dachis Group
The Backdrop:
Digital Priorities of
Business Leaders for 2013
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17
18. Dachis Group
But technology change is happening faster
than ever before
Tablet
The tablet is the fastest adopted mainstream technology in history
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19. Dachis Group
Another Way of
Looking At This
World
Workers
IT
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
(Not To Scale)
19
20. Dachis Group
New Digital Engagement
Channels Are Now The Focus
And where
the value is...
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21. Dachis Group
The channel shift has been global
From: Social Business By Design, 2012
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
1.3
billon
people
21
22. Dachis Group
Yet most businesses are still immature with digital
Maturing
Competent
Webinars
online video
big data
direct mail
P2P video
social media
gamification
cloud
mobile
apps
Immature
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
23. CIOs (and CMOs) Must Put All The New Pieces Together
Using All Touchpoints To Engage
Today’s Stakeholders in Scale
interact
research &
learn
Mobile
join
awareness
Social
participate
Web
Print
In-Person
learn
get help
traditional
media
social
media
co-support
virtuous cycle
get a
recommendation
The
Engaged Constituent
Journey
advocate
recommend
24. Dachis Group
Is all this change worth it?
Life Expectancy of S&P 500 Company
Human Population Growth
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
Pace of Technology Change
25. Dachis Group
The future: The fast co-evolution of tech & business
• Technology makes all new
•
•
•
•
•
things possible
Society and business adopt
the new tech...
Driving new aspirations,
expectations, and
innovations...
Which creates new
technologies...
Today: Cycles in years and
months
2020: Weeks and days
business
technology
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
25
26. Dachis Group
Key Leadership Finding
• CIOs can use
•
•
-
differentiation on the
leading edge of tech
for disruptive
innovation
Reinvent the
business for the
unique strengths and
characteristics of
new digital channels
Lead the business in
digital transformation
Remember, technology
is a force multiplier
It separates the leaders
and the laggards
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Driving systemic changes in business and IT
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A New CIO Mandate Then
•
•
•
•
•
-
Act like an owner of the business
Lead the business from the front
Reinvent the business for next-gen digital
Do not (just) literally translate the old business, or even
old digital, to new digital channels
Use the intrinsic powers of the latest digital channels
(social, mobile, etc.) to transform business models
Create new and highly engaging digital workplace
and customer experiences
Enable emergent, decentralized tech change in the
organization
Don’t constrain IT, fundamentally empower
Everyone is now in the IT department
Corollary: You have many new resources to help you
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29. Dachis Group
How Emergent IT Might Look
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31. Dachis Group
The Types of Business Change Today
open APIs
new types of devices
Technological
smart mobility
social media
app stores
comfort with self-service
Cultural
Structural
expectations of
job security
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
wearable tech
predilection for sharing
tech savviness
desire for work flexibility
networks of networks
virtualization of workforce
social media communities
peer production
Process
new UXs
big data
non-hierarchical
management
user generated content
community management
social business processes
crowdsourcing
31
32. Dachis Group
We have to design IT for tomorrow’s worker
Source: Cengage
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
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33. Dachis Group
As we move to community-led workplaces...
• Story of Valve: A major company that is entirely non-
hierarchical and self-organized
• Story of Intuit: A company that used mass peer production
with its customers to create breakthrough customer care
See case study in Social Business By Design
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
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34. Dachis Group
Workforce engagement is the challenge
The CIO opportunity: In most companies, the majority of employees are not well engaged
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35. Dachis Group
Yet the benefits of better engagement
could not be more clear...
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36. Dachis Group
The management view of engagement
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37. Dachis Group
A physical view of the future engaged workplace
...designing the workplace experience around personas
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The case for building more engaging workplaces
Source: AON
Only in North America is engagement declining
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39. Dachis Group
So perhaps the most significant change...
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40. Dachis Group
Mobility is
the future of
service
delivery
Smart mobile out-shipped PCs in 2011.
Tablets alone will outsell PCs this year.
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41. Dachis Group
So mobile is where engagement will happen
• Smart mobile devices
•
•
•
•
outshipped PCs in early 2011
Tablets are expected to on par
with PCs this year
Smart mobility strategies
(particularly the iPad) have now
become a top priority of most
Fortune 500 CIOs
Global mobile data going
geometric is going to be the
largest challenge to growth and
use
App stores are creating all new
conduits between IT suppliers
and workers
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42. Dachis Group
Mobile Internet Ramped Up Faster Than
Desktop Internet by 10x
Source: Mary Meeker, Morgan Stanley
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43. Dachis Group
But Channel Fragmentation Is Now The Norm
+
400 social networks with over 1 million users =
aggregate audience of about 1,400 million
2 billion mobile Internet users + 100 million
next-gen smart phone users across hundreds of
device types
Have Become The De Facto Primary Channels for
Customer and Worker Engagement
® 2013 Dachis Group. Confidential and Proprietary
43
44. Dachis Group
The Risks of Inaction on Mobile Engagement
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45. Dachis Group
The Smart Mobility Lesson
• Mobility isn’t just about computing that can
move around
• It’s a fundamental re-invention of computing
• Powerful new business possibilities now exist
• We must reinvent our businesses around what
these new platforms make possible
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46. Dachis Group
Why Smart Mobility is qualitatively different
•
•
•
•
•
•
•
•
•
•
Sensors (and lots of them)
Always connected
Location awareness in 3D space
App stores
Long battery life
Always on
Touch-based interfaces
Voice control
New operating systems
Integrated usage
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47. Dachis Group
App Stores: The new IT competitor
build
network
effect
ROI
cultivate
Reach
Business
commitment
Customer
Ecosystem
use
buy
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Developer
Ecosystem
App
Store
Richness
create
use
Applications
47
48. Dachis Group
Opportunity - The Stories
•
•
•
•
•
•
Augmented Reality
Real-time Translation
The “Taxi” Button
Multi-point Video Conferencing
The CRM “lite” app & “walking the line”
Business intelligence
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49. Dachis Group
Wearable Work Tech
Enterprise Smart
Watches
Hitachi Business
Microscope
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Google Glass
51. Dachis Group
The Internet of Things: Everything will have an IP address
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52. Dachis Group
Replicator technology has arrived
• 3D scanning and printing will
•
•
•
•
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
fundamentally remake supply
chains
Design becomes the most
important element of
business
Homes and workplaces will
increasingly focus on
suppliers of design, rather
than suppliers
For many industries, workers
will have to move from
building things to designing
them
A growing majority of things
will eventually be 3d printed
for work or home
53. Dachis Group
What other changes to the tech landscape?
• Rethinking the office
• Virtual spaces. They’re
•
•
•
•
back.
Unification of
communication
Mass, open
participation in
business processes
Community-centric
work platforms
The collaborative
economy
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mobile office pods
54. Dachis Group
Key data point #2
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1B
100%
projected
75%
750M
imate
h est
hig
500M
50%
e
stimat
Percent of
Enterprises
dominant form of
Internet
communication on
the planet
• Enterprises are 2-4
years behind the
rest of the world.
• Yet data shows
that revenue of
social businesses
is 20+% higher on
average.
Profitability is
better too.
- Source: McKinsey
and Frost & Sullivan
Global Users
• Social is now the
The Adoption Rates of E-mail, Social Networks, and E2.0
low e
25%
250M
2006
2007
Consumer
Social
Networks
2008
2009
E-mail
2010
2011
Enterprise 2.0
Sources: comScore, Hitwise, and The Radicati Group, Forrester, APC, Intellicom, Neilsen
Norman Group, Social Business Council, NetStrategy/JMC
54
55. Dachis Group
Hundreds of public social networks...
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...channel fragmentation
55
57. Dachis Group
21% increase in bottom line in Q4 2011
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58. Dachis Group
Organizations that
extensively use social
media have 1.6 times
higher profit growth.
-Frost and Sullivan
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59. Dachis Group
The benefits of social engagement
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60. Dachis Group
Fully social organizations get outsized benefits
Source: 2011 McKinsey Web 2.0 Survey
3,103 large firms represented in total
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61. Dachis Group
The biggest challenge: Engaging at scale
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62. Dachis Group
The Cloud Is Increasingly Subversive
•
•
•
•
•
•
•
It’s in our worker’s homes
It’s on their laptops and PC at work
It’s in our worker’s pockets
It’s the world’s largest IT department
It has all the data
It has all the apps
It has all the people
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63. Dachis Group
A new mindset has arrived: Consumerization
•
•
•
•
•
•
DIY
“It’s not so hard, I can do this myself.”
“There’s an app for that.”
“I’ll just install this myself.”
“What’s the URL for that?”
“We’ll ask for forgiveness instead of permission.”
“This app is way too hard to use. I’ll use my own.”
Simple
Fast
Easy
And Works
The Way
They Want It To
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64. Dachis Group
A tidal wave of data
• 80-90% of IT
information is not
accessible
• The amount of
information today is
just a trickle
compared to what it
will be in 2-3 years
• It will require all new
technologies and
skills that IT
departments don’t
have
• Google Search and
Analytics has taught
all of us how easy it
should be
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65. Dachis Group
Our information landscape is now measured in
millions of exabytes
1 EB = 1,000,000,000,000,000,000 B = 1018 bytes = 1 billion gigabytes = 1 million terabytes
• Social ecosystems are largely responsible today.
• Soon it will be sensors that are the dominant data
source.
• The good news: Information is no longer
submerged.
• However, it is increasingly becoming an onslaught.
Visible
Knowledge
Us
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66. Dachis Group
“Information overload is not the problem. It’s
filter failure.” - Clay Shirky
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Big Data in the future workplace
• Obtain simple, easy to use business
•
•
•
•
•
•
intelligence tools anyone can use
Don’t forget Google is a big data app
Should be cross silo
Must integrate internal
and external data
Must provide actionable business-level insights,
not just raw stats
Some existing BI tools can do this
Then “Moneyball” your business processes
But brand new online services will typically bring
this to your organization
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
68
69. Industry: Finance
The Story:
The Motivation:
Last year, WiseWindow, a syndicated data provider, provided its
real-time social media sentiment measurement technology, Mobi,
across Bloomberg's network of 300,000 desktop terminals.
WiseWindow showed social media sentiment correlated with stock
returns, saying “Only the aggregate opinions from ALL sources
are truly predictive of an industry's stock prices." Their social
data analysis was found to boost investment returns by over
30% annually.
70. Industry: Disaster Management
The Story:
The Motivation:
In 2011, when the 5.8 magnitude earthquake hit Virginia, Twitter
turned out to be the first and richest source of data, even over
the official U.S. Geologic Survey.
Many visualizations have been created to show how the
information about natural disaster (see the Wall Street Journal
example below, on the Virginia earthquake) The U.S. Geologic
Survey is now exploring how to use social media to augment its
own reports, which take 2-20 minutes to issue.
71. Industry: Telecommunications
The Story:
The Results:
Source: Financial Times
T-Mobile wanted to get out ahead of customer defections to
other carriers. They needed an accurate and scalable source of
information. They looked to social media.
The firm integrated big data across their IT systems, using near
real-time the analysis of 33M customer data records, web logs,
billing data and social media information. The result: The company
was able to cut customer defections in half in a single quarter.
72. So. How Do We Get There?
® 2012 Dachis Group
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73. Dachis Group
For IT, tech change today is nearly unsustainable
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74. Dachis Group
Rethinking tech adoption
• Ignoring technology change isn’t the
•
•
•
•
answer
Maintaining backlogs isn’t the answer
Giving up isn’t the answer
Proceeding in the same direction isn’t the
answer
Letting everyone do whatever they want
isn’t the answer
• Should we look at new models for IT?
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75. Dachis Group
Facing Reality:
IT is becoming pervasive and user-driven
• In 2000, only 10% of IT was unsanctioned
or outside of central control
• Today that’s 30% and climbing quickly.
• Gartner now says 90% by 2019
CoIT
Traditional
IT
2000
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2010
2013
75
76. Dachis Group
We Must Become Resilient to Constant Change
There is great economic and social value
in achieving this (in pink above)
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77. Dachis Group
How do we design for loss of control?
• “Make change an integral function. Native.”
- JP Rangaswami
frequent
adaptive
course
corrections
growth
renewal
(cc) 2013 Dachis Group. Creative Commons. Some Rights Reserved.
cycles of
change
refinement
disruption
77
78. Dachis Group
The Next Generation CIO
• Empower workers and business
•
•
•
•
•
partners on the edge: New tech
fundamentally changes what’s possible
Unconstrain: Provide everyone simple,
easy to understand rules of engagement for social,
mobile, big data, and cloud.
Lay the foundation for managing and governing 10-100x
more IT and data.
Throw out the traditional IT playbook & go “emergent.”
Identify future workforce skills, then cultivate or hire for
them.
- Engagement skills of every flavor
- Both IT & the business must become design thinkers
- Continuously cultivate, measure, and optimize workforce
engagement
Become a change agent and an IT revolutionary. You
might not have your job in it’s current form long anyway.
79. Dachis Group
Also See: Social Business By Design
• Published May, 2012
• From John Wiley & Sons
• The definitive management
•
•
•
•
strategy guide and handbook
on social business.
Explores major real-world
successes and how to
emulate them..
The most complete and
business-focused statement
on what social business is
and why it’s strategically
vital.
Recently #1 in Amazon’s Hot
New Releases
Companion Web site at
http://socialbusinessbydesign.com
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