Best Practices in Offshore Outsourcing for Digital Agencies

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Best Practices in Offshore Outsourcing for Digital Agencies

  1. 2. • Have realistic deadlines • Set expectations - Good, Fast, Cheap - Choose Any two! • Take one bite at a time • Negotiate the ownership of work, up front
  2. 3. Have realistic deadlines
  3. 4. Set expectations - Good, Fast, Cheap - Choose Any two!
  4. 5. Take one bite at a time
  5. 6. Negotiate the ownership of work, upfront
  6. 7. • Face - to - face accessibility • Manage cultural differences • State the obvious • Expect to add some new expressions to your vernacular
  7. 8. Face-to-face accessibility
  8. 9. Manage cultural differences
  9. 10. State the obvious
  10. 11. Expect to add some new expressions to your vernacular
  11. 12. • Ensure that the requirements are clearly understood • Send all work requests in writing • Schedule an initial call and regular check-ins, if necessary • Be prepared to review all work before turning it over to the client • Escalate in time
  12. 13. Ensure that the requirements are clearly understood
  13. 14. Send all work requests in writing
  14. 15. Schedule an initial call & regular check-ins, if necessary
  15. 16. Be prepared to review all work before turning it over to the client
  16. 17. Escalate in time
  17. 18. • Two-way feedback at the end of every project • Communicate your plans regularly • Invest in your partnership
  18. 19. Two-way feedback at the end of every project
  19. 20. Communicate your plans regularly
  20. 21. Invest in your partnership
  21. 22. • Pay only against completed work • Plan ahead for post-delivery support • Protect your intellectual property • Have a risk mitigation plan!
  22. 23. Pay only against completed work
  23. 24. Plan ahead for post-delivery support
  24. 25. Protect your intellectual property
  25. 26. Have a risk mitigation plan!
  26. 27. Indus Net Technologies Warwick Enterprise Park, Wellesbourne Warwick CV35 9EF Phone: +44 (208) 123 3389 / +91 98311 51614 Website: www.indusnet.co.uk Email: info@indusnet.co.uk

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