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@filemobile
About Filemobile

• 

SaaS based Social Marketing Suite

• 

Founded in Sept 2006

• 

Launched in excess of 3,000 apps

• 

Partners: Brightcove & ICUC

• 

Based in Toronto

Digital Media
Gannett
Wall Street Journal
Disney
ABC
Hearst TV
Fox News
Shaw Media
CBC
The Weather Network
Transcontinental
Seattle Post Gazette
Active Network

Digital Marketing
Molson / Coors
Honda
Ben and Jerrys
Life is Good
Sun Life
Royal Le Page
Campbell’s
Garage
Tim Hortons
Colgate
Maple Leaf Foods
Fisher Price

Agencies
BBDO
Taxi
Fluid
Rain 43!
Full House Interactive!
Brandfire Marketing!
Jet Cooper!
70 Mainstreet!
Draft FCB!
Publicis Canada!
Pixel Pusher!
Y&R Inc!

“Filemobile is best in class at user generated content ” - Gannett

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@filemobile
Some of the company we keep…
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
The image cannot be
displayed. Your computer
may not have enough
memory to open the
image, or the image may
have been corrupted.
Restart your computer,
and then open the file

The image
cannot be
displayed.
Your
computer may
not have
enough
memory to
open the
image, or the

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

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@filemobile
Companies are struggling to find fresh, relevant
content to continually engage with their audience.

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@filemobile
The creation of storytelling material that aracts
people to the brand

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@filemobile
to get something
valuable in return.

A brand must give
something valuable

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@filemobile
Instead of the commercial, be the show.
Instead of the banner ad, be the feature story.

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@filemobile
The value returned is oen that
people associate good things
with and return to engage with —
the brand.

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@filemobile
Content Marketing Maturity Model

Where are you on this chart?
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@filemobile
Consider user-generated content:

92% of consumers around the world say they trust earned media,
such as word-of-mouth & recommendations from friends, above all
other forms of advertising.
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@filemobile
Humans are visual beings
who are aracted to images

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@filemobile
Why? A picture is
worth a 1,000 words

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@filemobile
Photo posts get 39% more
interaction

People upload 300 m photos a
day on Facebook, 40% are from
mobile devices

… and people give them
a LOT more aention
Photos Make Up 93% of the Most Engaging
posts on Facebook
25% of consumers consider their
smartphone their primary camera
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@filemobile
Rich Media is expensive to produce

… and people give them
a LOT more aention

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@filemobile
Your audience wants to give you
their photos & videos

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@filemobile
The cost is your time in the
important role of curation

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@filemobile
Publish it to your audience
and let them consume it

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@filemobile
Celebrate your customer

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@filemobile
Let your customers help you tell your story

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Introduction
FORD f-150 at 1 million miles #fordpride

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@filemobile
Reason to moderate #fordpride

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@filemobile
Turn Words Into Images

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@filemobile
Find a great concept that works with your brand

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@filemobile
Make it easy for your audience to engage

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@filemobile
Social Activities drive engagement

YOUR DIGITAL BRAND
+ GOOD CONTENT

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@filemobile
Social Activities drive engagement

YOUR DIGITAL BRAND
+ GOOD CONTENT

= Earned Media
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@filemobile
Types of UGC Content
BORROWED CONTENT

OWNED CONTENT
!   Your Program
!   Your terms of use
!   Uploaded to you
!   Your community

!  Your hashtag

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@filemobile
Tips for geing beer UGC
!   Give users specific tasks
!   Experiential Prize
!   Mine the Facebook Social Graph
!   Commenting / Rating / Voting
!   Ask for it at the source: Mobile app
!   Put UGC video on TV
!   Seed your content
!   Promote good content
!   Curate & moderated your content

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@filemobile
The Solution: Filemobile’s Platform & Products

Gather.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Curate.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Publish.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Amplify.	
  

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@filemobile
Flexible: How we deliver the solution:
APIs & SDKs:
C
O
M
P
L
E
X
I
T
Y

Fully documented, allow for
custom application for any device
or integration in any system

Template:
Create web apps fast with our component library

White Label:
Complete turnkey web and mobile apps

Widgets:
Web iframe drop and go

TIME TO DEPLOY

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@filemobile
Product Suite
Media Factory provides a cross-platform suite of products

Live Blogging
Social Feeds
User-Generated News
Contests
Community
Widgets
Mobile

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@filemobile
UGC Case Studies

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@filemobile
Case Study: CTV Mynews
! 

Type: Gamification of citizen journalism

! 

Client: CTV Mynews

! 

Info: TV / Web audience at CTV is asked to send
in photos/video to be integrated into the CTV
Mynews experience. Mynews has 45,000 users
and has driven over 14 million page/views.

! 

Contributors are engaged in a gamified citizen
journalism hub. Points and Badges are awarded
depending on the value of the content that is
contributed. The top award is for videos that are
broadcast on TV.

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@filemobile
Case Study – Ganne
! 

API: UGC Upload/Moderate/Publish

! 

Integrated across 100+ Local websites.

! 

API provides Gannett with freedom to integrate
into their CMS and Broadcasting systems.

! 

Over 200 million u/v have access to UGC
functionality.

! 

Integrated with Brightcove Video Cloud.

! 

Images and Video uploaded to specific “themes”
and “categories” drive page views inside
slideshows.

! 

USA Today launching in the next rollout.

! 

URL: Various Sites.

CONNECT THROUGH CONTENT

@filemobile
Case Study – The Weather Network
! 

API: Cross Platform Implementation
UGC Submission promotion every 10 min on TV.

! 

15 million u/v per month [comScore].

! 

Cross-platform implementation using APIs.

! 

Powering all photos and videos.

! 

Powering video w/ pre-roll / lower-thirds.

! 

User generated photos / videos.

! 

Geo-filtering on 10,000 cities.

! 

Push to Broadcast, Pull from Broadcast.

! 

Mobile / Tablet / Desktop applications(s) for
uploading and display.

!

http://bit.ly/LRXpim

! 

CONNECT THROUGH CONTENT

@filemobile
Case Study – Life is Good
•  API: Moderated Instagram Feeds
•  Client is ingesting Instagram feeds into Media Factory.
•  Users are able to upload by using #optimism + they can
upload video or photo from their computers.
•  API allows Life is Good to build a custom interface that
resembles Pinterest.

Case Study – World Bank
•  Facebook Contest
•  World Bank is running a photo/video contest in Facebook.
•  Their audience must “Like” the Fan Page to access the
contest.
•  All social activities are broadcast through the participants feed
driving most of the site discovery.

CONNECT THROUGH CONTENT

@filemobile
Platform Key Stats
!   Deployed in : Canada, USA, Australia & Europe (Q1/2014)
!   Over 50,000,000 unique visitors per month*
!   Over 4 million user sessions per day
!   100 + million API calls per month
!   150,000 photos / videos uploaded per month
!   25,000 comments per month
!   Over 5 million registered users
!   Over 10,000,000 media items uploaded
!   20 million + media views per month

CONNECT THROUGH CONTENT

@filemobile
Thanks…

@filemobile
www.filemobile.com
blog.filemobile.com

CONNECT THROUGH CONTENT

@filemobile

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Filemobile connects brands through user generated content

  • 2. About Filemobile •  SaaS based Social Marketing Suite •  Founded in Sept 2006 •  Launched in excess of 3,000 apps •  Partners: Brightcove & ICUC •  Based in Toronto Digital Media Gannett Wall Street Journal Disney ABC Hearst TV Fox News Shaw Media CBC The Weather Network Transcontinental Seattle Post Gazette Active Network Digital Marketing Molson / Coors Honda Ben and Jerrys Life is Good Sun Life Royal Le Page Campbell’s Garage Tim Hortons Colgate Maple Leaf Foods Fisher Price Agencies BBDO Taxi Fluid Rain 43! Full House Interactive! Brandfire Marketing! Jet Cooper! 70 Mainstreet! Draft FCB! Publicis Canada! Pixel Pusher! Y&R Inc! “Filemobile is best in class at user generated content ” - Gannett CONNECT THROUGH CONTENT @filemobile
  • 3. Some of the company we keep… The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. , and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file The image cannot be displayed. Your computer may not have enough memory to open the image, or the The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. CONNECT THROUGH CONTENT @filemobile
  • 4. Companies are struggling to find fresh, relevant content to continually engage with their audience. CONNECT THROUGH CONTENT @filemobile
  • 5. The creation of storytelling material that aracts people to the brand CONNECT THROUGH CONTENT @filemobile
  • 6. to get something valuable in return. A brand must give something valuable CONNECT THROUGH CONTENT @filemobile
  • 7. Instead of the commercial, be the show. Instead of the banner ad, be the feature story. CONNECT THROUGH CONTENT @filemobile
  • 8. The value returned is oen that people associate good things with and return to engage with — the brand. CONNECT THROUGH CONTENT @filemobile
  • 9. Content Marketing Maturity Model Where are you on this chart? CONNECT THROUGH CONTENT @filemobile
  • 10. Consider user-generated content: 92% of consumers around the world say they trust earned media, such as word-of-mouth & recommendations from friends, above all other forms of advertising. CONNECT THROUGH CONTENT @filemobile
  • 11. Humans are visual beings who are aracted to images CONNECT THROUGH CONTENT @filemobile
  • 12. Why? A picture is worth a 1,000 words CONNECT THROUGH CONTENT @filemobile
  • 13. Photo posts get 39% more interaction People upload 300 m photos a day on Facebook, 40% are from mobile devices … and people give them a LOT more aention Photos Make Up 93% of the Most Engaging posts on Facebook 25% of consumers consider their smartphone their primary camera CONNECT THROUGH CONTENT @filemobile
  • 14. Rich Media is expensive to produce … and people give them a LOT more aention CONNECT THROUGH CONTENT @filemobile
  • 15. Your audience wants to give you their photos & videos CONNECT THROUGH CONTENT @filemobile
  • 16. The cost is your time in the important role of curation CONNECT THROUGH CONTENT @filemobile
  • 17. Publish it to your audience and let them consume it CONNECT THROUGH CONTENT @filemobile
  • 18. Celebrate your customer CONNECT THROUGH CONTENT @filemobile
  • 19. Let your customers help you tell your story CONNECT THROUGH CONTENT @filemobile
  • 20. Introduction FORD f-150 at 1 million miles #fordpride CONNECT THROUGH CONTENT @filemobile
  • 21. Reason to moderate #fordpride CONNECT THROUGH CONTENT @filemobile
  • 22. Turn Words Into Images CONNECT THROUGH CONTENT @filemobile
  • 23. Find a great concept that works with your brand CONNECT THROUGH CONTENT @filemobile
  • 24. Make it easy for your audience to engage CONNECT THROUGH CONTENT @filemobile
  • 25. Social Activities drive engagement YOUR DIGITAL BRAND + GOOD CONTENT CONNECT THROUGH CONTENT @filemobile
  • 26. Social Activities drive engagement YOUR DIGITAL BRAND + GOOD CONTENT = Earned Media CONNECT THROUGH CONTENT @filemobile
  • 27. Types of UGC Content BORROWED CONTENT OWNED CONTENT !   Your Program !   Your terms of use !   Uploaded to you !   Your community !  Your hashtag CONNECT THROUGH CONTENT @filemobile
  • 28. Tips for geing beer UGC !   Give users specific tasks !   Experiential Prize !   Mine the Facebook Social Graph !   Commenting / Rating / Voting !   Ask for it at the source: Mobile app !   Put UGC video on TV !   Seed your content !   Promote good content !   Curate & moderated your content CONNECT THROUGH CONTENT @filemobile
  • 29. The Solution: Filemobile’s Platform & Products Gather.                                            Curate.                                        Publish.                                      Amplify.   CONNECT THROUGH CONTENT @filemobile
  • 30. Flexible: How we deliver the solution: APIs & SDKs: C O M P L E X I T Y Fully documented, allow for custom application for any device or integration in any system Template: Create web apps fast with our component library White Label: Complete turnkey web and mobile apps Widgets: Web iframe drop and go TIME TO DEPLOY CONNECT THROUGH CONTENT @filemobile
  • 31. Product Suite Media Factory provides a cross-platform suite of products Live Blogging Social Feeds User-Generated News Contests Community Widgets Mobile CONNECT THROUGH CONTENT @filemobile
  • 32. UGC Case Studies CONNECT THROUGH CONTENT @filemobile
  • 33. Case Study: CTV Mynews !  Type: Gamification of citizen journalism !  Client: CTV Mynews !  Info: TV / Web audience at CTV is asked to send in photos/video to be integrated into the CTV Mynews experience. Mynews has 45,000 users and has driven over 14 million page/views. !  Contributors are engaged in a gamified citizen journalism hub. Points and Badges are awarded depending on the value of the content that is contributed. The top award is for videos that are broadcast on TV. CONNECT THROUGH CONTENT @filemobile
  • 34. Case Study – Ganne !  API: UGC Upload/Moderate/Publish !  Integrated across 100+ Local websites. !  API provides Gannett with freedom to integrate into their CMS and Broadcasting systems. !  Over 200 million u/v have access to UGC functionality. !  Integrated with Brightcove Video Cloud. !  Images and Video uploaded to specific “themes” and “categories” drive page views inside slideshows. !  USA Today launching in the next rollout. !  URL: Various Sites. CONNECT THROUGH CONTENT @filemobile
  • 35. Case Study – The Weather Network !  API: Cross Platform Implementation UGC Submission promotion every 10 min on TV. !  15 million u/v per month [comScore]. !  Cross-platform implementation using APIs. !  Powering all photos and videos. !  Powering video w/ pre-roll / lower-thirds. !  User generated photos / videos. !  Geo-filtering on 10,000 cities. !  Push to Broadcast, Pull from Broadcast. !  Mobile / Tablet / Desktop applications(s) for uploading and display. ! http://bit.ly/LRXpim !  CONNECT THROUGH CONTENT @filemobile
  • 36. Case Study – Life is Good •  API: Moderated Instagram Feeds •  Client is ingesting Instagram feeds into Media Factory. •  Users are able to upload by using #optimism + they can upload video or photo from their computers. •  API allows Life is Good to build a custom interface that resembles Pinterest. Case Study – World Bank •  Facebook Contest •  World Bank is running a photo/video contest in Facebook. •  Their audience must “Like” the Fan Page to access the contest. •  All social activities are broadcast through the participants feed driving most of the site discovery. CONNECT THROUGH CONTENT @filemobile
  • 37. Platform Key Stats !   Deployed in : Canada, USA, Australia & Europe (Q1/2014) !   Over 50,000,000 unique visitors per month* !   Over 4 million user sessions per day !   100 + million API calls per month !   150,000 photos / videos uploaded per month !   25,000 comments per month !   Over 5 million registered users !   Over 10,000,000 media items uploaded !   20 million + media views per month CONNECT THROUGH CONTENT @filemobile

Editor's Notes

  1. I am going to talk to you about how you can grow your audience by connecting through content.Using user generated content to power your programs & campaigns.
  2. But… It’s expensive to produce.Despite advances in tecnology, content is expensive to produce.
  3. Ok you may not have a brand like the Pope and his Church, but they want to give you their photos and video all the same.
  4. Find the best content, and promote it. Curation ads value. Weed out the wheat from the chaff, get rid of bad comments, etc..Curation ads value… Lets the cream rise to the top.
  5. This is Life is Good who curated a number of InstagramHashtags that they promoted weekly, showing the best content.The content was shared 1,000’s of times proving them valuable earned media.
  6. Although Jalen isn’t happy it’s her birthday.
  7. Let your audience share your content, post it, comment on it, like it, vote for it.
  8. Let your audience share your content, post it, comment on it, like it, vote for it.