1. The document discusses using improvisation techniques in library instruction to engage students. It defines improv as focusing on communication skills like listening, being responsive, and collaborating with the audience. 2. An improv coach provides lessons about self-acceptance, being human, and building relationships that are applicable beyond teaching. 3. The authors provide examples of how to apply improv in library instruction, such as letting students set the agenda, using physical movement, role playing for perspective shifts, and responding with "yes, and" to encourage participation.