Learning Evaluation - dirty words? Not at all, evaluation should be the lifeblood of every L&D professional. Something that explicitly links to performance and results and should drive EVERY conversation. The 21st Century Learning Professional can adopt a consultative approach that underpins all that we do.....is it time to sharpen your AXE?

1. What’s changed
in Learning
Evaluation?
Mike Collins
Head of Learning Solutions
DPG plc (Developing People Globally)
www.dpgplc.com
#LAS15UK
#Evaluation
@DPGplc

3. Look back to go forward……
Original Kirkpatrick Model

4. We’ve seen BIG change…
 Society has changed
 Technology has changed
 Politics has changed
 Attitudes have changed
 Organisations have changed

5. Organisational Change
 Huge decline in manufacturing
 81% of people now work in services
 The birth of the ‘knowledge worker’
 Globalisation – ‘Glocal’
 Hierarchy giving way to flat armies
 Collaboration is the new currency
 5 generations in the workplace
It doesn’t take a genius to
realised the need to re-think
what we do and how we do it.

6. Considerations for Training
• Training like a production line
• Off the Shelf vs. Personalised & relevant
• Training as an event vs. Just in time
• In the classroom vs. Anytime & anywhere
• Courses vs. Resources
• Technology is an enabler NOT a solution
• Reaction vs Results!

7. A New Age for Learning &
Development
 Learning to operate in this ‘new world’
 Developing new skills
 Using technology as an enabler
 Collaborating as a performance partner
 Consultative & Challenging
 Aligned to business objectives
 Demonstrating value through results
Have you got the Skills
needed to meet the needs
of the New World?

8. Is it Time to Sharpen Your Axe?

9. Easier said, than done
http://www.towardsmaturity.org/static/benchmark
Involving stakeholders,
practice and reflection are
key to learning transfer
0
10
20
30
40
50
60
70
80
L&D that do measure L&D that don't
measure
L&D who agree and
measure desired outcomes
Who DO measure Who DON'T measure

10. Modernising L&D strategy

13. The Evolution of Evaluation
Starting with the learner Starting with the organisation
The Agile Approach to EvaluationRigid Approach
Original Kirkpatrick Model

14. An evolution that..
Creates strong business partnerships with
business leaders as the cornerstones for success
Starts any initiative knowing what the targeted
and measurable business results need to be
Introduces return on expectations (ROE) as
the method to demonstrating value (Which is
more effective than ROI)
Includes the concepts of ‘Desired Outcomes’
and ‘Leading Indicators’ which drive
everything else.
Creates a 'chain of evidence' that is done in
partnership with business stakeholders not in
isolation
Connects the levels in planning and practice,
as opposed to evaluating them as 'separate
entities‘
Broadens the concept of learning
interventions to include all manner of support
and accountability to increase on-the-job
application and performance support

15. Performance should drive every conversation

16. You were amazing! Who cares?

17. Now is the time to Sharpen YOUR
Axe

18. Development Options for L&D
Brand new CIPD L&D qualifications for 2015
L&D Foundation Programme
http://ebooks.dpgplc.co.uk/brochures/ldp/
L&D Intermediate Programme
http://ebooks.dpgplc.co.uk/brochures/hrd/

19. Kirkpatrick Certification
Join 1000’s of L&D
professionals worldwide
who have achieved the
new benchmark in
learning evaluation and
demonstrating results
Kirkpatrick Four Levels Bronze Certification
http://ebooks.dpgplc.co.uk/Kirkpatrick-2014/

20. Learning Business Partner
Brand New – Learning Business Partner
http://ebooks.dpgplc.co.uk/brochures/lbp/

21. So what to do about it?
Contact the team on 0161 975 7777
Head to our website www.dpgplc.com
Join our award winning online Community
DPG Community
Connect with @DPGplc