UNIT - I: FOCUS AND PURPOSE: Definition, Need and Importance of organizational
behaviour – Nature and scope – Framework – Organizational behaviour models.
Ob i intro- diversity- personality & values- emotions & moodsShivkumar Menon
Organizational Behavior I as part of the XLRI VIL Syllabus
The areas captured are relevant in today's context at the workplace. The concepts and applications delve on people, organization, structure and how behavior of employees and leaders in organizations bring efficiency and effectivity.
Leadership and Organizational BehaviorOrganizational Behavior .docxcroysierkathey
Leadership and Organizational Behavior
Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives.
As you can see from the definition above, organizational behavior encompasses a wide range of topics, such as human behavior, change, leadership, teams, etc. Since many of these topics are covered elsewhere in the leadership guide, this paper will focus on a few parts of OB: elements, models, social systems, OD, work life, action learning, and change.
Elements of Organizational Behavior
The organization's base rests on management's philosophy, values, vision and goals. This in turn, drives the organizational culture that is composed of the formal organization, informal organization, and the social environment. The culture determines the type of leadership, communication, and group dynamics within the organization. The workers perceive this as the quality of work life which directs their degree of motivation. The final outcome are performance, individual satisfaction, and personal growth and development. All these elements combine to build the model or framework that the organization operates from.
Models of Organizational Behavior
There are four major models or frameworks that organizations operate out of, Autocratic, Custodial, Supportive, and Collegial (Cunningham, Eberle, 1990; Davis ,1967):
· Autocratic — The basis of this model is power with a managerial orientation of authority. The employees in turn are oriented towards obedience and dependence on the boss. The employee need that is met is subsistence. The performance result is minimal.
· Custodial — The basis of this model is economic resources with a managerial orientation of money. The employees in turn, are oriented towards security, benefits, and dependence on the organization. The employee need that is met is security. The performance result is passive cooperation.
· Supportive — The basis of this model is leadership with a managerial orientation of support. The employees in turn are oriented towards job performance and participation. The employee need that is met is status and recognition. The performance result is awakened drives.
· Collegial — The basis of this model is partnership with a managerial orientation of teamwork. The employees in turn are oriented towards responsible behavior and self-discipline. The employee need that is met is self-actualization. The performance result is moderate enthusiasm.
Although there are four separate models, almost no organization operates exclusively in one. There will usually be a predominate one, with one or more areas over-lapping with the oth ...
MSL 6000, Psychological Foundations of Leadership 1 .docxadkinspaige22
MSL 6000, Psychological Foundations of Leadership 1
Course Learning Outcomes for Unit VI
Upon completion of this unit, students should be able to:
2. Assess influence tactics used by leaders.
2.1 Analyze servant leadership traits.
2.2 Determine how leadership skills can influence others and improve employee performance.
Course/Unit
Learning Outcomes
Learning Activity
2.1
Unit Lesson
Chapter 5
Chapter 6
Unit VI Essay
2.2
Unit Lesson
Chapter 5
Chapter 6
Unit VI Essay
Reading Assignment
In addition to a physical copy of the textbook, each unit contains the eTextbook version of the assigned
reading chapters. If preferred, click on Unit VI in the course navigation menu to access the online version of
the assigned chapters.
Chapter 5: Leadership Mind and Emotion, pp. 135–158
Chapter 6: Courage and Moral Leadership, pp. 167–187
Unit Lesson
Leaders have a myriad of tactics they can use to influence their followers. Some of these are more
emotional or mental methods that they use to affect the behavior of their followers; others are more
process-focused, which is a more systematic approach to motivation. Leaders will find that, in some
situations, one method works better than the other, and, at other times, they may find themselves leading
with both their head and their heart. Effective leaders will balance their use of hard tactics, such as
issuing direct orders with softer, more collaborative directions. It can be challenging to determine which
combination of methods will be most effective when trying to persuade followers to complete an objective
or comply with a request. This unit covers the personal side of leadership and the different tactics
leaders use to influence their followers. Emotional intelligence (EQ), ethical leadership, moral
development, and servant leadership are just a few of the leadership behaviors that will be covered.
In order for leaders to influence their followers and give them a sense of meaning and purpose, they must be
comfortable utilizing both emotional and rational leadership methods. Leaders are affected by the same
internal and external factors that affect businesses. For example, a company’s mission, communication,
organizational culture, structure, the economy, and social and political factors will have an effect on not only
the business but also on those who are in a leadership position with the organization. Leaders should be
mindful of changes in the internal and external environment and be alert to how these changes affect their
UNIT VI STUDY GUIDE
Influence Tactics Used by Leaders
MSL 6000, Psychological Foundations of Leadership 2
UNIT x STUDY GUIDE
Title
followers and their ability to lead. Leaders need to be open and receptive to change as it occurs. Daft (2018)
shares four key areas relevant to expanding and developing a leader’s mind:
Some leaders and researchers have suggested that “emotion, more t.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
2. Stop and think
• It is not a management as science, it is a
accumulated behaviour and knowledge lead
to dynamics of best systems to operate.
3. Being a manager of organization !!
• From non-management background (is it good
or bad?)
• All sciences were from personal experience.
• Self-development concept.
• What are the basic/essential managerial
activities?
4. Whole system thinking:
• Used to reduce the potential of unintended
adverse effects;
• Assume that any activity within the
organization resulted in a range of influences
and changes on other elements of the system;
5. Whole system thinking:
• It emphasizes the idea of interrelationships
rather than linear cause-effect chains;
• It looks for examining the properties that exist
upon combining parts into the whole rather
than breaking the whole into parts;
6. Whole system thinking:
Accordingly:
(1) system is made up of interrelated and related
parts (whole);
(2) system is linked to the environment;
(3) change happened for equilibrated system by
applying energy;
(4) players within the system have different
views about functions and purpose of the
system;
7.
8. Definition of management
• Management is the process of
planning, organizing, leading and
controlling the work of organization
members and of using all available
organizational resources to reach
stated organizational goals.
14. What are the similarities
and differences between:
the job of the Director General
of State MOH and the
Manger of Health Center?
15. What to manage?
1. Planning
2. Management of manpower
3. Management of time
4. Management of supplies and equipment
5. Management of information
6. Management of activities
7. Evaluation
17. What are the Differences?
• Aim;
• Legislations;
• Managing people;
• Bureaucracy;
18. What are the Similarities?
• Need for effectiveness and efficiency
• Clarification of aim and objectives;
• Designing suitable structure;
• Doing essential administrative functions;
19. New public management and health
sector reforms
1. Reorganizing the public sector into more
autonomous corporatized units.
2. Introduction of market elements with
contract-based competitive provision.
3. Cooperation with the private sector and
privatization.
20. New public management and health
sector reforms
4. Private-sector styles of management
practice.
5. Explicit use of measurable standards and
measures of performance.
6. Greater emphasis on outcomes.
Editor's Notes
Decentralization of hospitals and local authorities with flexible financial management that lead to split provision and delegated power of regulations
Increasing efficacy and consumer choice and payment and financing options were changed based on that
Accounting and financial recording are now in use, avoid waste of resources, responsiveness
Comparison of performance with ......, quality standards, strategies formulation, regulations
Outcome data for accountability, audit, targets