This document discusses how coaching can benefit organizations and provides suggestions for implementing coaching programs. It notes that coaching can support business strategy, leadership development, strategic change initiatives, competitive advantage, and succession planning. Coaching is associated with improved business results, higher employee engagement, and an average return on investment that is 500-700% of the cost of coaching. However, organizations need to have clear objectives and structures in place for coaching to be effective. The document provides tips for selecting coaches, defining coaching goals, integrating coaching into performance management, and evaluating coaching programs.

1. WHAT CAN COACHING DO FOR
YOUR ORGANIZATION?
The truth
JAYNE WARRILOW

2. The Changing Context
of Leadership
“The leadership models of the past provide little
guidance for the business context of the future”
Harvard Business Review

3. The Changing Context
of Leadership
Delayering of management structures -
more matrixed leadership roles
Networked markets - power of one voice -
importance of “me+we model”
Globalization - embrace diversity
Less transactional more movements that
foster community and brand identity
Increasing need for collaboration,
inclusiveness, building trust and
relationships

4. The Changing Context
of Leadership
Changes in theories and practices of
Leadership
Power shift away from autocratic,
authoritative power to shared/collaborative
Leaders use coaching styles
Increased agility to meet the demands of
accelerated technological growth, increasing
workforce diversity, intense competitive
pressures and weakening of geopolitical
boundaries

5. The common mistake of
engagement...
what are people engaging with?

6. Where is your organization/team?
Discuss implications...

7. High Performing Organizations

8. High Performance is about the
individual not the organization
Organizations that prepare managers to
coach are 130% more likely to achieve
stronger business results and
33% better at engagement.

9. There is only one valid reason for investing in
Executive Coaching for your organization
- to support your business strategy and
objectives
Why invest in coaching?

10. 86% of US Companies invest in
Executive Coaching
Goldman Sachs, IBM, Disney, Apple, Microsoft, GE,
Google, Symantec, VirginUSA, PWC, Unilever...
Combined $1 Billion investment
Average return of 500 - 700%
Who uses coaching?

11. 1. Executive leadership development - offers a safe and
efficient environment for leaders at all levels within the organization to explore
and address key development areas
2. Strategic change - supports an increase in employee engagement and
any changes in behavior required to deliver major transformation and change
3. Competitive advantage - increase in performance, implementing
a coaching culture into your organization is reported to bring an average return of
investment equal to six times the cost of coaching.
4. Succession planning - equips key talent for internal promotion and
delivers a strong bench for leadership/managerial positions
Coaching Solutions for Business

12. 5. Transition assistance - provides individuals (and family members)
through critical career transitions which if left unsupported could derail their
careers and have a serious impact on business performance
6. Learning strategy - offers an integrated learning strategy with a
strong ROI where formal development programs and assessments my have
previously failed
7. Performance gaps - an effective solution for individualized/group
skills development
8. Workforce planning - increases retention, can provide one on one
or group coaching to employees in critical or hard to fill positions
Coaching Solutions

13. Coaching Agendas
Self-Awareness
Business Agility
Personal Growth
Interpersonal and Leadership Skills
0 25 50 75 100
Always
Frequently
Sometimes

14. Tangible Business Impact
Productivity/ Performance
Quality
Organizational Strength
Customer Service
Reduced Complaints
Own Retention
Cost Reductions
Bottom Line Profitability
Top Line Revenue
Reduced Turnover
Other Business
0% 15% 30% 45% 60%

15. Intangible Business Impact
Improved Relationship: Reports
Improved Relationships: Stakeholder
Improved Teamwork
Improved Relationships: Peers
Improved Job Satsfaction
Reduced Conflict
Increased Organizational Commitment
Improved Relationships
Other Intangibles
0% 20% 40% 60% 80%

16. Common challenges to the effective
implementation of coaching...
Unclear business benefits & ROI
Challenge of global
Senor Leadership buy in
Lack of time and resources
Accountability
Not perceived in positive light

17. Is coaching right for your
organization?
500% - 700%
or average
6X return on
the cost of
coaching
investment

18. Some things to consider BEFORE
you introduce coaching
1.Get clear in your organizational strategy
for Executive Coaching
2.Internal versus external coaches?
3.Make sure to select professionally
accredited coaches
4.Allow coaching clients to select their own
coach
5.Make sure each coaching engagement is
based on clear coaching objectives

19. Some things to consider BEFORE
you introduce coaching
6. Ensure coaching is formally structured
7. Evaluation structures to support individual and
organizational goals
8. Clearly defined code of ethics
9. Involve stakeholders
10. Integrate coaching into ongoing development
and evaluation systems

20. Some resources...
Guidelines and Ideas for Clients:
1. Making the Case for Executive
Coaching: the most effective
development process for creating a
“high performance” culture
2. Creating a Coaching Culture: the
most potent organizational change
process for creating a “high
performance” culture
If you would like a copy of these documents
please leave your business card...
www.JayneWarrilow.com

21. Questions...?