GordonMayerto Social Media
CMWho?
Why we communicateTurnout	Attendance at an eventAwarenessUsually traces back to moneyAdvocacyBest to engage audience
Where did that plan go?
How long is a strategy?
What are our goals?
PersuadePriority Goal which will lead to action or engagementInformProvide specificInformation or data to lead to immediate actionEducateProvide them withKnowledge to helpguide decisionsInformProvide user withSpecific inforAppeal to EmotionsProvide a positive Experience for users
Who are our audiences?
Strategy: audience surveys
What are our messages?
Listening a la Beth
ListeningAudi Q7 Saint Beast Dashboard by jiazi on fickr
Talking about me?
Imagine your audienceWrite down 10 phrases or words someone might use to find you or your organization Now narrow those 10 phrases to 5
Name 3-5 communities of interest or geography with medium to high interest in your servicesExercise!Find you, your org, or your issue at one or more of these sites:News.google.comaddictomatic.comSocialmention.com
HomeworkCheck your goals, audiences, messages with colleagues, supervisorsLook for your issue, organization out thereBuild an iGoogle-type dashboardStart reading blogs via RSS
Thank you!Get found online!Add your group to our directory at www.communitymediaworkshop.orgAnd fan us on Facebook! www.facebook.com/ communitymediaworkshop

Welcome To Social Media - Chicago Department Public Health

Editor's Notes

  • #5 Where did that communications plan go? Tell the story about the communications strategy planning workshopAs Demetrio says:Focus on your goals.Have a communications plan that supports your goals.Be clear and consistent with your message and brand.Identify your audiences on the ground and online.Identify the tools and resources you will need.Measure your impact.
  • #6 Plan for 6 months plus
  • #8 Four basic goals of a Website! Persuade, Educate Inform Appeal (fun)Good websites have a priority goaland use the other three to supportthe main priority goal
  • #10 SM=$200 a year Zoomerang about the same Email programs integrate it… seems logical and you may already use one of these. Some things to think about:How FEW questions? (time) What’s the ASK?What will you use answers FOR? (who can help?) Prizes? Ray School storyHandout – who does what online….
  • #12 BK our world expert on this stuffFirst time we had her come to our conference… suddenly we existed online! It was amazing.Now we’re there but not all the time.See also: Oscar Wilde: “The only thing worse than being talked about is not being talked about.”
  • #13 Listening is like being in a car knowing that you are safe, also knowing how to handle etiquette—when to speed up and when to slow down. Do I need more gas? dashboarding is so hot – keeping track is huge. But for now we’re just talking about knowing what’s going on real time. It’s not as hard as you think. RSS=reader and feed.Laura Freeman sotry: when I am doing a show about doris duke ? Doris day? Madonna? I go find fan sites and tell them about it. I get intervieweed that way and other sites pick up the interview. Google alerts
  • #14 Frogloop…. Others—NTEN 3 hours listening.You want to know if someone says something about you… you want to say thank you! Comcast stories , zappos has become famous!
  • #15 Keyword exercise
  • #16 Keyword search tools