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Ishpreet Virdi 
Senior Research Analyst 
Beroe Inc. 
Dialing in from: 
India 
Munnangi Abhiraj Lead Analyst Beroe Inc. Dialing in from: India 
Speakers 
Panel for the Webinar 
Sharan Ramesh 
Engagement Manager 
Beroe Inc. 
Dialing in from: 
India 
Moderator 
3
5 
•Case Examples 
Integration of Contract Packaging Services into Packaging Strategies 
Pain Points during Peak Season Demand 
Situational Importance of Contract Packaging
6 
Packaged FMCG/CPG product for sale 
Primary Packaged Product 
Warehouse/Distribution & Fulfillment 
Retail Shop 
Packaging Material 
Secondary Packaging Unit 
Customized Packaging Unit 
DID YOU KNOW? 
Billion Dollar Spend
7 
13% 
22% 
11% 
North America 
Vancouver Olympics 2010 
FIFA World Cup 2010 
South Africa 
China 
Beijing Olympics 2008
38000 
42000 
46000 
50000 
54000 
58000 
62000 
Aug-09 
Sep-09 
Oct-09 
Nov-09 
Dec-09 
Jan- 2010 
Feb- 2010 
Mar-2010 
Apr-2010 
May-2010 
Jun-2010 
Jul-2010 
Aug-2010 
Christmas Spurt 
Soccer Wave 
8 
South African Retail Sales Statistics:
•Event Examples: Known Demand Conditions with standard packaging requirements. For example- Gift sets, or prestige promotional items 
•Markets: Established markets . Not prone to seasonal demand spikes. 
•Event Examples: Market entry into areas such as Brazil, China, India. 
•Markets: Nascent Markets or Market entry conditions with demand uncertainty. 
•Event Examples: Christmas, New years, Festivals/Sports with or weather related events with customized packaging requirements. Peak Seasons 
•Markets: Customized markets with customer centric approach and demand variability. 
Service Customization 
High 
Low 
Non-Critical Categories 
Strategic Category 
•Event Examples: Product value chain falls under core competency with dynamic packaging. For examples- Diapers for a CPG company. 
•Markets: Established markets. Demand dictated by end use industry. 
Leverage Category 
Bottleneck Category 
Long 
Short 
Service Lead Times 
9 
Contract packaging Necessity: 
Contract packaging Necessity: 
Contract packaging Necessity: 
Contract packaging Necessity:
10 
Package Design 
Component / Materials Sourcing 
Material Handling 
Process/ Packaging 
Warehousing 
Shipping/ Logistics 
Cost and Quality Concerns 
•Quality and Cost - 
•Melding service costs to final product cost. 
•Maintaining internal quality levels when using contract packaging.
11 
Package Design 
Component / Materials Sourcing 
Material Handling 
Process/ Packaging 
Warehousing 
Shipping/ Logistics 
Maintaining Inventory Levels and lead times 
•Quality and Cost - 
•Melding service costs to final product cost. 
•Maintaining internal quality levels when using contract packaging. 
Maintaining Inventory Levels and lead times 
•Matching Inventory levels with Demand. 
•Meeting short run demands or demand spurts. 
•Managing Seasonal Demand needing customized packaging
12 
Package Design 
Component / Materials Sourcing 
Material Handling 
Process/ Packaging 
Warehousing 
Shipping/ Logistics 
Seasonal barriers and road congestion 
•Maintaining road freight services 
•Infrastructure 
•Tighter time frame 
•London Olympics Data (2012): 
• 11 million visitors were expected 
• Congestion was expected to increase by 30% 
•Journeys through London were expected to take 20% longer on an average
13 
Package Design 
Component / Materials Sourcing 
Material Handling 
Process/ Packaging 
Warehousing 
Shipping/ Logistics 
•Quality and Cost - 
•Melding service costs to final product cost. 
•Maintaining internal quality levels when using contract packaging. 
Labor Issues 
Maintaining Inventory Levels and lead times 
•Matching Inventory levels with Demand. 
•Meeting short run demands or demand spurts. 
•Managing Seasonal Demand needing customized packaging 
Labor conditions 
Availability of skilled labor 
Poor staffing
14 
Package Design 
Component / Materials Sourcing 
Material Handling 
Process/ Packaging 
Warehousing 
Shipping/ Logistics 
Increased SKUs 
•Quality and Cost - 
•Melding service costs to final product cost. 
•Maintaining internal quality levels when using contract packaging. 
Maintaining Inventory Levels and lead times 
•Matching Inventory levels with Demand. 
•Meeting short run demands or demand spurts. 
•Managing Seasonal Demand needing customized packaging 
Labor conditions 
Availability of skilled labor 
Poor staffing 
•Specially during major events like festivals and sports 
•Difficult to maintain balance – between increased SKUs and one’s infrastructure
15 
Package Design 
Component / Materials Sourcing 
Material Handling 
Process/ Packaging 
Warehousing 
Shipping/ Logistics 
Lack of Transparency 
•Quality and Cost - 
•Melding service costs to final product cost. 
•Maintaining internal quality levels when using contract packaging. 
Maintaining Inventory Levels and lead times 
•Matching Inventory levels with Demand. 
•Meeting short run demands or demand spurts. 
•Managing Seasonal Demand needing customized packaging 
Labor conditions 
Availability of skilled labor 
Poor staffing 
•Specially during major events like festivals and sports 
•Difficult to maintain balance – between increased SKUs and one’s infrastructure 
Communication: 
•Demand forecasts 
•Capabilities
16 
Package Design 
Component / Materials Sourcing 
Material Handling 
Process/ Packaging 
Warehousing 
Shipping/ Logistics 
Automated v/s Manual
17 
Why is this important and what can we do ?
18 
LEARN 
PLAN 
ENGAGE 
ADAPT
19 
LEARN 
PLAN 
ENGAGE 
ADAPT
Strong Technology & IT Systems 
Location 
Reliability and Experience 
Must Haves 
Buyers 
Alternate Delivery Options 
Equipment Functioning 
Labor Shift Detail 
Service Providers 
Demand Forecasting 
Selecting the Right Supplier 
CDL Logistics – London Olympics 
•Warehousing and delivery teams were expanded 
•Sourced 20 additional vehicles 
•Embraced night time and weekend deliveries 
Preventing Seasonal Barriers and road congestion 
20
21 
LEARN 
PLAN 
ENGAGE 
ADAPT
22 
Pricing Bases 
Suppliers 
Distance to Focus Markets 
Outsourcing Practice 
Global Contract packagers and 3PLs 
Local Contract Packagers and 3PLs 
Both Global and Local supply base 
Near Focus markets 
Within Focus Markets 
Overseas delivery 
Product Volume Based Pricing 
Pricing based on Service fees 
Time & Material Pricing 
Value Added Service Based Pricing 
Customized Co- packaging Requirements 
(E.g. Seasonal demand spurts such as Christmas and New Year or Chinese New Year etc.., or non standard product packaging etc.). 
•Internal Co-Packaging Expertise: Medium 
•Operational Complexities/Risks : High 
Full-Outsourcing Strategy 
Hybrid/Embedded Operations 
In-Sourcing or Self sourcing Strategy
•Location- USA 
•Number of Facilities- 6 
•Peak Season handling Strategy- Establishing packaging lines in customer distribution center. 
Benefit for buyer- Greater control over quality. 
•Client – COTY 
•Peak season estimates- 8 million packs over 3 million in off season 
•Practice- Establish new packaging lines self site or customer site. 
•Increased transparency with client. 
Meet the increased demand of 5 million packs 
23 
Coregistics – Embedded operations 
Saddle Creek Logistics – Christmas
24 
Pricing Bases 
Suppliers 
Distance to Focus Markets 
Outsourcing Practice 
Global Contract packagers and 3PLs 
Local Contract Packagers and 3PLs 
Both Global and Local supply base 
Near Focus markets 
Within Focus Markets 
Overseas delivery 
Product Volume Based Pricing 
Pricing based on Service fees 
Time & Material Pricing 
Value Added Service Based Pricing 
Customized Co- packaging Requirements 
Full-Outsourcing Strategy 
Hybrid/Embedded Operations 
In-Sourcing or Self sourcing Strategy 
(E.g. New product launch in a nascent markets) 
•Internal Co-Packaging Expertise: Low 
•Operational Complexities/Risks : High
25 
LEARN 
PLAN 
ENGAGE 
ADAPT
Cross Road Centers 
• Logistic providers in the USA 
• Were approached by another warehousing and transportation provider 
• Developed partnership 
• Result – Delivered ahead of time 
Bottleneck 
Category 
Demand 
Variability 
Reactive 
Plan B 
Educate 
Weekly Forecasts 
26
27 
LEARN 
PLAN 
ENGAGE 
ADAPT
Are we ready? 
28 
Necessity for Contract packaging 
Situational importance of Contract packaging 
Pain Points in peak seasons 
Planning for Peak Seasons 
Engaging in Peak Seasons 
Adapting in peak Seasons
Are we ready? 
29 
Direct Impact on retail sector:- 600-700 million Lira

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Best Practices in demand driven contract packaging - Peak vs Weak seasons

  • 1.
  • 2. 2 •How to post a question? •To log in again if the connection is lost, use the link in the confirmation mailer you would have received from gotowebinar@citrixonline.com •In case you face any other issues write an email to puneet.ramaul@beroe-inc.com
  • 3. Ishpreet Virdi Senior Research Analyst Beroe Inc. Dialing in from: India Munnangi Abhiraj Lead Analyst Beroe Inc. Dialing in from: India Speakers Panel for the Webinar Sharan Ramesh Engagement Manager Beroe Inc. Dialing in from: India Moderator 3
  • 4.
  • 5. 5 •Case Examples Integration of Contract Packaging Services into Packaging Strategies Pain Points during Peak Season Demand Situational Importance of Contract Packaging
  • 6. 6 Packaged FMCG/CPG product for sale Primary Packaged Product Warehouse/Distribution & Fulfillment Retail Shop Packaging Material Secondary Packaging Unit Customized Packaging Unit DID YOU KNOW? Billion Dollar Spend
  • 7. 7 13% 22% 11% North America Vancouver Olympics 2010 FIFA World Cup 2010 South Africa China Beijing Olympics 2008
  • 8. 38000 42000 46000 50000 54000 58000 62000 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan- 2010 Feb- 2010 Mar-2010 Apr-2010 May-2010 Jun-2010 Jul-2010 Aug-2010 Christmas Spurt Soccer Wave 8 South African Retail Sales Statistics:
  • 9. •Event Examples: Known Demand Conditions with standard packaging requirements. For example- Gift sets, or prestige promotional items •Markets: Established markets . Not prone to seasonal demand spikes. •Event Examples: Market entry into areas such as Brazil, China, India. •Markets: Nascent Markets or Market entry conditions with demand uncertainty. •Event Examples: Christmas, New years, Festivals/Sports with or weather related events with customized packaging requirements. Peak Seasons •Markets: Customized markets with customer centric approach and demand variability. Service Customization High Low Non-Critical Categories Strategic Category •Event Examples: Product value chain falls under core competency with dynamic packaging. For examples- Diapers for a CPG company. •Markets: Established markets. Demand dictated by end use industry. Leverage Category Bottleneck Category Long Short Service Lead Times 9 Contract packaging Necessity: Contract packaging Necessity: Contract packaging Necessity: Contract packaging Necessity:
  • 10. 10 Package Design Component / Materials Sourcing Material Handling Process/ Packaging Warehousing Shipping/ Logistics Cost and Quality Concerns •Quality and Cost - •Melding service costs to final product cost. •Maintaining internal quality levels when using contract packaging.
  • 11. 11 Package Design Component / Materials Sourcing Material Handling Process/ Packaging Warehousing Shipping/ Logistics Maintaining Inventory Levels and lead times •Quality and Cost - •Melding service costs to final product cost. •Maintaining internal quality levels when using contract packaging. Maintaining Inventory Levels and lead times •Matching Inventory levels with Demand. •Meeting short run demands or demand spurts. •Managing Seasonal Demand needing customized packaging
  • 12. 12 Package Design Component / Materials Sourcing Material Handling Process/ Packaging Warehousing Shipping/ Logistics Seasonal barriers and road congestion •Maintaining road freight services •Infrastructure •Tighter time frame •London Olympics Data (2012): • 11 million visitors were expected • Congestion was expected to increase by 30% •Journeys through London were expected to take 20% longer on an average
  • 13. 13 Package Design Component / Materials Sourcing Material Handling Process/ Packaging Warehousing Shipping/ Logistics •Quality and Cost - •Melding service costs to final product cost. •Maintaining internal quality levels when using contract packaging. Labor Issues Maintaining Inventory Levels and lead times •Matching Inventory levels with Demand. •Meeting short run demands or demand spurts. •Managing Seasonal Demand needing customized packaging Labor conditions Availability of skilled labor Poor staffing
  • 14. 14 Package Design Component / Materials Sourcing Material Handling Process/ Packaging Warehousing Shipping/ Logistics Increased SKUs •Quality and Cost - •Melding service costs to final product cost. •Maintaining internal quality levels when using contract packaging. Maintaining Inventory Levels and lead times •Matching Inventory levels with Demand. •Meeting short run demands or demand spurts. •Managing Seasonal Demand needing customized packaging Labor conditions Availability of skilled labor Poor staffing •Specially during major events like festivals and sports •Difficult to maintain balance – between increased SKUs and one’s infrastructure
  • 15. 15 Package Design Component / Materials Sourcing Material Handling Process/ Packaging Warehousing Shipping/ Logistics Lack of Transparency •Quality and Cost - •Melding service costs to final product cost. •Maintaining internal quality levels when using contract packaging. Maintaining Inventory Levels and lead times •Matching Inventory levels with Demand. •Meeting short run demands or demand spurts. •Managing Seasonal Demand needing customized packaging Labor conditions Availability of skilled labor Poor staffing •Specially during major events like festivals and sports •Difficult to maintain balance – between increased SKUs and one’s infrastructure Communication: •Demand forecasts •Capabilities
  • 16. 16 Package Design Component / Materials Sourcing Material Handling Process/ Packaging Warehousing Shipping/ Logistics Automated v/s Manual
  • 17. 17 Why is this important and what can we do ?
  • 18. 18 LEARN PLAN ENGAGE ADAPT
  • 19. 19 LEARN PLAN ENGAGE ADAPT
  • 20. Strong Technology & IT Systems Location Reliability and Experience Must Haves Buyers Alternate Delivery Options Equipment Functioning Labor Shift Detail Service Providers Demand Forecasting Selecting the Right Supplier CDL Logistics – London Olympics •Warehousing and delivery teams were expanded •Sourced 20 additional vehicles •Embraced night time and weekend deliveries Preventing Seasonal Barriers and road congestion 20
  • 21. 21 LEARN PLAN ENGAGE ADAPT
  • 22. 22 Pricing Bases Suppliers Distance to Focus Markets Outsourcing Practice Global Contract packagers and 3PLs Local Contract Packagers and 3PLs Both Global and Local supply base Near Focus markets Within Focus Markets Overseas delivery Product Volume Based Pricing Pricing based on Service fees Time & Material Pricing Value Added Service Based Pricing Customized Co- packaging Requirements (E.g. Seasonal demand spurts such as Christmas and New Year or Chinese New Year etc.., or non standard product packaging etc.). •Internal Co-Packaging Expertise: Medium •Operational Complexities/Risks : High Full-Outsourcing Strategy Hybrid/Embedded Operations In-Sourcing or Self sourcing Strategy
  • 23. •Location- USA •Number of Facilities- 6 •Peak Season handling Strategy- Establishing packaging lines in customer distribution center. Benefit for buyer- Greater control over quality. •Client – COTY •Peak season estimates- 8 million packs over 3 million in off season •Practice- Establish new packaging lines self site or customer site. •Increased transparency with client. Meet the increased demand of 5 million packs 23 Coregistics – Embedded operations Saddle Creek Logistics – Christmas
  • 24. 24 Pricing Bases Suppliers Distance to Focus Markets Outsourcing Practice Global Contract packagers and 3PLs Local Contract Packagers and 3PLs Both Global and Local supply base Near Focus markets Within Focus Markets Overseas delivery Product Volume Based Pricing Pricing based on Service fees Time & Material Pricing Value Added Service Based Pricing Customized Co- packaging Requirements Full-Outsourcing Strategy Hybrid/Embedded Operations In-Sourcing or Self sourcing Strategy (E.g. New product launch in a nascent markets) •Internal Co-Packaging Expertise: Low •Operational Complexities/Risks : High
  • 25. 25 LEARN PLAN ENGAGE ADAPT
  • 26. Cross Road Centers • Logistic providers in the USA • Were approached by another warehousing and transportation provider • Developed partnership • Result – Delivered ahead of time Bottleneck Category Demand Variability Reactive Plan B Educate Weekly Forecasts 26
  • 27. 27 LEARN PLAN ENGAGE ADAPT
  • 28. Are we ready? 28 Necessity for Contract packaging Situational importance of Contract packaging Pain Points in peak seasons Planning for Peak Seasons Engaging in Peak Seasons Adapting in peak Seasons
  • 29. Are we ready? 29 Direct Impact on retail sector:- 600-700 million Lira