The document discusses key activities and processes in warehouse operations including receiving goods, inspecting goods for quality and quantity, identifying and labeling goods, storing goods in designated locations, picking goods for orders, packing and shipping goods, and managing inventory information through a physical verification process. The receipt, inspection, storage, and dispatch processes are important for maintaining accurate records, complying with requirements, and ensuring high customer service.

1. Warehouse Operations
Activities in a warehouse

2. Warehouse Operations
Purpose of a warehouse
Warehouse can be a strategic tool for:
Inventory Management
Customer Service
Compliance, document management
and information requested

3. Warehouse Operations
Strategic intent of a warehouse

4. Warehouse Operations
Activities in a warehouse
Receive Goods
Identify Goods
Put Way
Picking Goods
Hold Goods
Packing and shipment
Sorting / Consolidation
Marshal The Shipment
Replacement
Pre packing
Customer Service
Manage information systems
and reporting

5. Warehouse Operations
Material Receipt Process
Received in a designated area (Marshalling area) Initial check for quantity
and physical damage identification and tagging of materials pre packing
Physical Receipt
Inspection for basic
specifications
Testing / inspection for technical specifications
Document Inspection Records
Accept / Reject

6. Warehouse Operations
Material Receipt Process
Goods are inspected for quality and quantity
Conformance to specifications as per order
Inspected damage goods
Inspected Delivery date
Outcome for inspection is:
Acceptance / Rejection
Generate Good Received Note ( GNR)

7. Warehouse Operations
Key objectives of inspection
To sort out poor quality of materials and manufactured goods
To establish and increase the reputation by protecting
customers from receiving poor quality products
Direct source of errors and failure in the finished products and
contribute to better design and production process

8. To distinguish good pieces from bad pieces
To determine if the process it conforming to standards and consistently
delivering efficiency
To determine if the process is adequate in view of changing standards of
product quality and demand
To rate quality of products
To rate Accuracy of inspectors:
To measure the precision of the measuring instrument
To measure process capability
Warehouse Operations
Purpose of the inspection process

9. Warehouse operation
Material Receipt Process
The purpose of this documentation is multifold
Evidence of having received materials
Evidence of having conducted inspection
Log of all testing done with results
Log of all rejected item records
Audit trail of inspection & inspectors involved in the
process
Traceability of parts when they fail in the field
Data analysis of parts, product & supplier
RECEIPT DOCUMENTATION

10. Warehouse operation
Material Receipt Process
THIS IS A VERY IMPORTANT DOCUMENT THAT RECORDS:
QUANTITY ORDERED
QUANTITY DELIVERED
QUANTITYACCEPTED

11. Warehouse operation
Material Receipt Process
KEY ELEMENTS OF AN ID INCLUDE:
Identification Tags For The Goods

12. Warehouse operation
Material Receipt Process
Before put away, the goods are:
STORED
LABELLED
LOCATION IS IDENTIFIED

13. Warehouse operation
Material Receipt Process
STORAGE IS MEANT TO PROTECT GOODS FROM:
Pilferage
Fire Hazards
Damage
Atmospheric conditions
Temperature, Pressure
Temperature, Pressure
Humidity, Rain, Dust

14. Warehouse Operations
Picking
The picking process includes:
Identifying the goods to be picked
Automation solutions like Bar-coding, RAFID would help
Automation solutions like Bar-coding, RAFID would help
Safe removal without affecting other goods. This would be
possible if:
Goods are accessible
Location records are updated

15. Warehouse Operations
Picking
DISPATCH
The dispatch process includes:
Delivery order
Protective packaging
Loading and securing
Pick List
Documentation
System Transaction Update

16. Warehouse Operations
Picking
Physical Verification
Inaccurate Inventory Data Could Result In:
Lost Sales
Disrupted schedules
Poor Delivery Performance
Excess Inventory Of The Wrong Things
Low Productivity
Excess Expediting

17. Warehouse Operations
Physical verification process
Count the items and record the count on tickets left with the item
Verify the count, Sampling may be used
Collect the tickets and list all items
Collect the tickets and list all items
Reconcile the inventory
Investigate reason for discrepancies
Reconcile the inventory
Correct inventory balance
Update financial records

18. Warehouse Operations
Physical verification process
Timely correction of errors
Reduction of lost production
Use of trained personnel
Familiar with the items
Fewer errors
Fewer errors

19. Warehouse Operations
Physical verification process
Information Systems
A warehouse should keep accurate records of all transactions for:-
Audit
Traceability
Quick response to delivery requirements
Compliance Performance management
Process documentation

20. Warehouse Operations
Physical verification process
Receipt
Identification
Put away
Picking
Packing
Shipment
Information Management
Physical Verification