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Mobile trends
and their impact on
Nordic enterprises
Sharing the latest insights from the
Mobile World Congress in Barcelona




Tieto Enterprise Mobility
Webinar | 12th of April 2013
Welcome. Your hosts today:




   Magnus Höglund         Jouni Laine




Pete Räsänen        Torbjörn Lundmark   Johan Löfmark
Practical details

Time: We aim to present for 40
minutes and leaving the remaining
20 for questions

Questions: During the session you
are able to type in questions

Slides: Will be available afterwards
on the Tieto Slideshare account
30 seconds about Tieto
Tieto is the largest Nordic IT services company
providing full life-cycle services for both private
and public sectors. The company has global
presence through its product engineering
business and delivery centers.

Tieto is committed to develop enterprises and
society through IT.


Market position
➔ #1 in IT services in Finland
➔ #3 in IT services in Sweden
➔ #1 in telecom R&D in Europe
Agenda   Transforming
                                    Enterprise IT




                                            Next wave


                                                       Mobility
                                                    trends in the
                                                      enterprise
                                                       context

                                                                    Devices &
                                                                    Operating
                                                                    Systems
© 2012 Tieto Corporation




                                                            Mobile World
                                                             Congress
…it was
                                    about here
                                   it started to
                                   get exciting



                                                   Mobile internet
                                                   emerged about
                                                    13 years ago.
                                                   Before that we
                                                    only used our    iPhone is
                                                     phones for       only a 6
                                                    making calls      year old
                                                                      product
                                                                       (2007)
© 2013 Tieto Corporation




                           Nokia
                           7110
Mobile World Congress 2013
 Where the future of mobility is being defined




                                                          App’s
                                                          Mobile Payments
                                                          Mobile Device
                                                          Managment
                            Devices                       etc…


Operators &
Equipment
 Providers
              •   #1 Conference in mobility
              •   72,000 attendees (from 200 countries)
              •   1,700 companies exhibiting
Mobile World Congress 2013
       Tieto activities on site
                                                                                 Our customer
                                                                                   nominated:
                                                                                   Global                Industry
                           Nokia
                                                                                   Mobile                Analysts
                                      Samsung                                     Awards                 Briefings
                                                 Technical
                       VIP tours                Roundtables
                      to partners
                                       n.                   e.g: HTML5                             Market
                IBM                                          vs. native
                                                                                                Intelligence
                          Microsoft


                                                  Carrier
                                                                                                                  Partner
      City meets
                                                  Cloud                                                          Dialogues
         City
                                                                 Enterprise
                                                                  Mobility
                                                  Demo                                 Customer
             Industry                             Booth                                Workshops
           Roundtables                                                                                  e.g:
                                                                     Indoor                           ideation
International                                                      positioning                      innovation
 Experience            Financial                                                                     workshop
                                                   Seamless
   Sharing             Services                   Connectivity
  (banking)             dinner
Let’s begin…
© 2012 Tieto Corporation




                           Devices
© 2012 Tieto Corporation



                           Operating systems
The debate continues:
Native vs. HTML5
Only single platform needs to be supported                              Application positioning
 User experience matters much more than costs


 Need to handle with complex graphics, large
 scrolling lists, smooth transitions, high security


             Speed, power, control, native l&f or full offline support matters

             Need to integrate with other apps in device (i.e secure access
             initiation, QR/Bar code, NFC etc.)

             Need broader access to device peripherals or capabilities like file                                   Caption
             system, sensors, camera (other than GPS)
                                                                                                                        Stay there
             Application needs to act as background app (alarms, notifications)
                                                                                                                        Go if you can
                         Want to monetize via an app store
                                                                                                                        Only way to go
                         Can’t fake the native feature in a browser

                                                      Changeable features, need updates often

                                                                            Need to deploy apps without app stores

                                                                            One implementation for all platforms

                                                                            No high interaction demands



Native Application                        Hybrid Application                        Web Application



                                  13
..but it does not end there

                Hybrid:
               Client or
Classic web   server-side
  page or       HTML?
single-page                 HTML5 as
 web app?                    native




              Server-side
              Javascript
Mobile Device Management
…the users
are driving
 the eco-
  system




              BYOD are driving
               the technology
                     shift
…the users
are driving
 the eco-
  system




              BYOD are driving
               the technology
                     shift
Near Field Communication
was big…but nothing new
Future of payments mobile?




   Major mobile contactless payment
experience with 3,500 preloaded phones
The next wave of innovation
(and business disruption)



      Connected City   In door positioning
End to End in two directions
                           Core challenge for Enterprises




            Services across                 Conceptualizing   Detailing
            the full service
                                 Ideation                                    Application   Deploy       Operations and
               lifecycle
                                                                             Development            Continuous Development




                                                                       Solutions
                                                                     connecting to
                                                                       complex,
                                                                    business-critical
                                                                    backend systems
© 2013 Tieto Corporation




                                                                        System
                                                                      Integration
Challenges for
Enterprise IT                                                                                                                                  Bring Your
                                                                                                                                               Own Device




                                                          DISTRIBUTION
                                 Public App Stores | Enterprise App Stores | Virtualization Technologies




                                                                                                             DEVICE & APPLICATION
                                                                                                                                                     Exploding
               Mobile                                          HYBRID                                                                               activity and
                                                                                                                                                    transaction




                                                                                                                 MANAGEMENT
           innovation rate          NATIVE APPs                                  MOBILE WEB
                                                                                                                                                      volumes




                                                                                                                                    SECURITY
             higher than
             Enterprise                                ACCESS CONTROL
            adoption rate

                                                     CONNECTIVITY LAYER
                                                                                                                                                   Middleware,
      Business                                       INTEGRATION LAYER                                                                             applications,
    processes are                                                                                                                                  data models
     designed to                                                                                                                                   and security
                                   INTEGRATION, ENABLEMENT & OPTIMIZATION
       support                                                                                                                                     designed for
                                 OF BACKEND DATA, APPLICATIONS AND SYSTEMS                                                                          old world
   systems rather
   than situations



                              Cloud                     Industry                                                     Things
                                                                                             Webservices
                             Services                   Solutions         Proprietary
             Disrupted                                                   (incl Legacy)
            development
                and                               Partners & Alliances
            governance
             processes                                                                                 Enterprise IT
Policies                                                                                              transformation
Key Takeaways

Innovations, disruptive technologies,
short time to market cycles, early end-
of-life solutions – an enormously
complicated and diversified technical
ecosystem…

…extremely exciting times,
just like the early days of the internet!
Today, it’s all about the
application of the technology
And technology is no longer the limiting factor

 Technology is driving   Usage > Technology   Service Innovations
    development




                                                              t
Recommendations

Formalize idea(s) of how mobility will
differentiate your business towards
competition.
► Start here and not with the technology

Ensure service infrastructure readiness.
► Be ready for mobility!

Join us for Mobile World Congress 2014!
► 24-27th February
Questions?
Reflections?
Let’s continue the
conversation



                                     Download our white paper around how
                                     mobility is Changing the Way of Doing
                                     Business (in collaboration with Gartner)
blogs.tieto.com/EnterpriseMobility




   Tieto Social Media channels
Mobility is changing your business and transforming your IT.

                           At Tieto, we make mobility work for you

                           ► End-to-End2; we advice and support you across the full service lifecycle,
                           including capabilities to connect complex, business-critical backend systems
                           ► Our Co-Creation model help to identify and explore opportunities in your
                           business context, accelerated by our industry business process expertise
                           ► With our best-of-breed Solution Framework, including powerful alliances &
                           partnerships we are able to advice and support you on any technology choices
                           ► Tieto is mobility with over 20 years of experience and 3000 projects in mobility,
                           but most important: we continue to drive the front line of mobile innovation




                                                Thank You!
© 2010 Tieto Corporation

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Webinar: Mobile trends and their impact on Nordic enterprises

  • 1. Mobile trends and their impact on Nordic enterprises Sharing the latest insights from the Mobile World Congress in Barcelona Tieto Enterprise Mobility Webinar | 12th of April 2013
  • 2. Welcome. Your hosts today: Magnus Höglund Jouni Laine Pete Räsänen Torbjörn Lundmark Johan Löfmark
  • 3. Practical details Time: We aim to present for 40 minutes and leaving the remaining 20 for questions Questions: During the session you are able to type in questions Slides: Will be available afterwards on the Tieto Slideshare account
  • 4. 30 seconds about Tieto Tieto is the largest Nordic IT services company providing full life-cycle services for both private and public sectors. The company has global presence through its product engineering business and delivery centers. Tieto is committed to develop enterprises and society through IT. Market position ➔ #1 in IT services in Finland ➔ #3 in IT services in Sweden ➔ #1 in telecom R&D in Europe
  • 5. Agenda Transforming Enterprise IT Next wave Mobility trends in the enterprise context Devices & Operating Systems © 2012 Tieto Corporation Mobile World Congress
  • 6. …it was about here it started to get exciting Mobile internet emerged about 13 years ago. Before that we only used our iPhone is phones for only a 6 making calls year old product (2007) © 2013 Tieto Corporation Nokia 7110
  • 7. Mobile World Congress 2013 Where the future of mobility is being defined App’s Mobile Payments Mobile Device Managment Devices etc… Operators & Equipment Providers • #1 Conference in mobility • 72,000 attendees (from 200 countries) • 1,700 companies exhibiting
  • 8. Mobile World Congress 2013 Tieto activities on site Our customer nominated: Global Industry Nokia Mobile Analysts Samsung Awards Briefings Technical VIP tours Roundtables to partners n. e.g: HTML5 Market IBM vs. native Intelligence Microsoft Carrier Partner City meets Cloud Dialogues City Enterprise Mobility Demo Customer Industry Booth Workshops Roundtables e.g: Indoor ideation International positioning innovation Experience Financial workshop Seamless Sharing Services Connectivity (banking) dinner
  • 10. © 2012 Tieto Corporation Devices
  • 11. © 2012 Tieto Corporation Operating systems
  • 13. Only single platform needs to be supported Application positioning User experience matters much more than costs Need to handle with complex graphics, large scrolling lists, smooth transitions, high security Speed, power, control, native l&f or full offline support matters Need to integrate with other apps in device (i.e secure access initiation, QR/Bar code, NFC etc.) Need broader access to device peripherals or capabilities like file Caption system, sensors, camera (other than GPS) Stay there Application needs to act as background app (alarms, notifications) Go if you can Want to monetize via an app store Only way to go Can’t fake the native feature in a browser Changeable features, need updates often Need to deploy apps without app stores One implementation for all platforms No high interaction demands Native Application Hybrid Application Web Application 13
  • 14. ..but it does not end there Hybrid: Client or Classic web server-side page or HTML? single-page HTML5 as web app? native Server-side Javascript
  • 16. …the users are driving the eco- system BYOD are driving the technology shift
  • 17. …the users are driving the eco- system BYOD are driving the technology shift
  • 18.
  • 19. Near Field Communication was big…but nothing new
  • 20. Future of payments mobile? Major mobile contactless payment experience with 3,500 preloaded phones
  • 21. The next wave of innovation (and business disruption) Connected City In door positioning
  • 22. End to End in two directions Core challenge for Enterprises Services across Conceptualizing Detailing the full service Ideation Application Deploy Operations and lifecycle Development Continuous Development Solutions connecting to complex, business-critical backend systems © 2013 Tieto Corporation System Integration
  • 23. Challenges for Enterprise IT Bring Your Own Device DISTRIBUTION Public App Stores | Enterprise App Stores | Virtualization Technologies DEVICE & APPLICATION Exploding Mobile HYBRID activity and transaction MANAGEMENT innovation rate NATIVE APPs MOBILE WEB volumes SECURITY higher than Enterprise ACCESS CONTROL adoption rate CONNECTIVITY LAYER Middleware, Business INTEGRATION LAYER applications, processes are data models designed to and security INTEGRATION, ENABLEMENT & OPTIMIZATION support designed for OF BACKEND DATA, APPLICATIONS AND SYSTEMS old world systems rather than situations Cloud Industry Things Webservices Services Solutions Proprietary Disrupted (incl Legacy) development and Partners & Alliances governance processes Enterprise IT Policies transformation
  • 24. Key Takeaways Innovations, disruptive technologies, short time to market cycles, early end- of-life solutions – an enormously complicated and diversified technical ecosystem… …extremely exciting times, just like the early days of the internet!
  • 25. Today, it’s all about the application of the technology And technology is no longer the limiting factor Technology is driving Usage > Technology Service Innovations development t
  • 26. Recommendations Formalize idea(s) of how mobility will differentiate your business towards competition. ► Start here and not with the technology Ensure service infrastructure readiness. ► Be ready for mobility! Join us for Mobile World Congress 2014! ► 24-27th February
  • 28. Let’s continue the conversation Download our white paper around how mobility is Changing the Way of Doing Business (in collaboration with Gartner) blogs.tieto.com/EnterpriseMobility Tieto Social Media channels
  • 29. Mobility is changing your business and transforming your IT. At Tieto, we make mobility work for you ► End-to-End2; we advice and support you across the full service lifecycle, including capabilities to connect complex, business-critical backend systems ► Our Co-Creation model help to identify and explore opportunities in your business context, accelerated by our industry business process expertise ► With our best-of-breed Solution Framework, including powerful alliances & partnerships we are able to advice and support you on any technology choices ► Tieto is mobility with over 20 years of experience and 3000 projects in mobility, but most important: we continue to drive the front line of mobile innovation Thank You! © 2010 Tieto Corporation