Most of the best technological innovation these days is coming from the mobile, cloud and consumer spaces, and few businesses can afford to opt-out from the benefits of mobility, agility, relationships, productivity, and economies of scale that they create. Individuals use ever wider variety of devices and self-provisioned consumer services to enrich daily activities, improve relationships and leverage collective information. While mobile apps are becoming the norm, signals of social apps are already increasing. The new IT guidelines are design for mobile, design for cloud, design for unstructured, design for social – and design for business context. How do you ensure your enterprise applications deliver enough knowledge-worker value? How much freedom should employees be given over technology choice? How to avoid governance becoming prohibitive and not agile enough to deal with the growing demands from users? How will a digitally connected world impact your business transactions, conversation and relationships? How would being “always on” change the way you and your customers organize and shorten decision cycles?