The document discusses the transition from traditional software applications to web services and service-oriented architectures (SOAs). It notes that many organizations are moving their applications to cloud-based, software-as-a-service (SaaS) models to improve agility and reduce costs. It also describes how enterprises are increasingly leveraging external web services rather than building everything internally. The document advocates for a hybrid approach where enterprises bridge their internal systems with external web services and SOAs to access more capabilities.

1. Web 2.0 to the Global SOA…Mapping the Journey David S. Linthicum [email_address]

10. The 'Future' Is Here... Note: This is an illustrative, not exhaustive, list of vendors

11. Market Waves “Outside-In Services” SaaS Web Services “ Remote” Distribution Verticals 2006 2007 2008 2009 2010

15. Understand Outside Interfaces New Accounts Commission Calculation Data Cleaning Best Practices as Shared Processes Sales Order Update SOA Finance/ Operations Sales On Demand Applications and Service Markets

17. 2004 Hype Cycle for IT Services: Momentum on Most ITU-Related Fronts Technology Trigger Peak of Inflated Expectations Trough of Disillusionment Slope of Enlightenment Plateau of Productivity Visibility Less than two years Two to five years Five to 10 years Key: Time to Plateau ASPs or Software as Service ITU or On Demand Web and Application Hosting Application Outsourcing Managed Services As of June 2004 The Arrows Indicate Movement During the Previous Year Source: Gartner

21. The Basic Architecture System System