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We Don't Watch the Internet, 
We Live in It
Welcome 
David M. Hogue, Ph.D. | Design Manager at Google 
@DaveHogue
It’s a Mad, Mad, Multi-­‐Screen World 
“The New Multi-­‐screen World: Understanding Cross-­‐platform Consumer Behavior” 
https://www.thinkwithgoogle.com/research-­‐studies/the-­‐new-­‐multi-­‐screen-­‐world-­‐study.html
Designing for Screens 
Common underlying principles, regardless of device
Context 
Device-­‐aware experiences take 
advantage of specific capabilities 
and information to deliver 
content and functionality that is 
most relevant. 
People 
Places 
Things 
Goals 
Understand what people are 
trying to do, how important it is 
to them, and how much time they 
have to do it. 
Objectives 
Value 
Urgency
Perception 
Can people see, hear, or feel the 
experience, and does it draw their 
attention at the right time? 
Motivation 
What drives people to do what 
they do, and what are they trying 
to get out of the experience? 
Cognition 
Are people able to understand, 
make use of, and remember the 
experience and the information 
they have received? 
Emotion 
How do people feel about the 
experience and the outcomes, 
and is it consistent with their 
expectations?
What can I do? 
! 
UX Principles: 
• Discoverable 
• Findable 
• Accessible
What will happen? 
! 
UX Principles: 
• Relevant 
• Contextual 
• Actionable
What does it mean? 
! 
UX Principles: 
• Clear 
• Timely 
• Meaningful
What do I know? 
! 
UX Principles: 
• Credible 
• Memorable 
• Valuable
What can I apply? 
! 
UX Principles: 
• Easy 
• Simple 
• Usable
Walk-­‐Through 
Let’s take a closer look at an experience through this lens
Follow the Cycle 
1. What actions and options are available to you? 
2. Is your attention properly directed and focused? 
3. Can you predict the outcome of an interaction before you interact? 
4. Do you know what to interact with and how to interact with it? 
5. Do you have a sense of place and progress at all times? 
6. Is the outcome of your interaction understandable, meaningful, and expected? 
7. Are you learning about the product and the what it does for you? 
8. Can you remember how to use the product and/or the information it provides? 
9. Can you apply what you have learned to this and/or other similar products?
Thanks! 
David M. Hogue, Ph.D. | Design Manager at Google 
@DaveHogue

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We Don't Watch the Internet, We Live in It

  • 1. We Don't Watch the Internet, We Live in It
  • 2. Welcome David M. Hogue, Ph.D. | Design Manager at Google @DaveHogue
  • 3. It’s a Mad, Mad, Multi-­‐Screen World “The New Multi-­‐screen World: Understanding Cross-­‐platform Consumer Behavior” https://www.thinkwithgoogle.com/research-­‐studies/the-­‐new-­‐multi-­‐screen-­‐world-­‐study.html
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  • 19. Designing for Screens Common underlying principles, regardless of device
  • 20.
  • 21. Context Device-­‐aware experiences take advantage of specific capabilities and information to deliver content and functionality that is most relevant. People Places Things Goals Understand what people are trying to do, how important it is to them, and how much time they have to do it. Objectives Value Urgency
  • 22.
  • 23.
  • 24. Perception Can people see, hear, or feel the experience, and does it draw their attention at the right time? Motivation What drives people to do what they do, and what are they trying to get out of the experience? Cognition Are people able to understand, make use of, and remember the experience and the information they have received? Emotion How do people feel about the experience and the outcomes, and is it consistent with their expectations?
  • 25.
  • 26.
  • 27. What can I do? ! UX Principles: • Discoverable • Findable • Accessible
  • 28. What will happen? ! UX Principles: • Relevant • Contextual • Actionable
  • 29. What does it mean? ! UX Principles: • Clear • Timely • Meaningful
  • 30. What do I know? ! UX Principles: • Credible • Memorable • Valuable
  • 31. What can I apply? ! UX Principles: • Easy • Simple • Usable
  • 32. Walk-­‐Through Let’s take a closer look at an experience through this lens
  • 33.
  • 34. Follow the Cycle 1. What actions and options are available to you? 2. Is your attention properly directed and focused? 3. Can you predict the outcome of an interaction before you interact? 4. Do you know what to interact with and how to interact with it? 5. Do you have a sense of place and progress at all times? 6. Is the outcome of your interaction understandable, meaningful, and expected? 7. Are you learning about the product and the what it does for you? 8. Can you remember how to use the product and/or the information it provides? 9. Can you apply what you have learned to this and/or other similar products?
  • 35. Thanks! David M. Hogue, Ph.D. | Design Manager at Google @DaveHogue