SlideShare a Scribd company logo
Change Management Lecture 3
Objectives
What do we mean by Staff Development? ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Why should we bother with developing others and ourselves? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object]
Where do you stand on staff development? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Determining the need of your staff ,[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
Skilful Questioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object]
Another method ,[object Object],[object Object],[object Object]
Level 1 ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level 3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object]
The Use of Commentary ,[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object]
The Rewards of ‘Active Listening’ ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opportunities for Learning ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recognising What has Worked Well. ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object]
Confirming the need and Contracting the Action ,[object Object]
Contracting the Learning ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
SMART ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object]
Collaborating with others ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Summary ,[object Object]
Review, Evaluation and Maintaining Momentum ,[object Object]
Review and Evaluation Questionnaire ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Maintaining Momentum ,[object Object],[object Object],[object Object]

More Related Content

What's hot

Finding the Magic: Creating Produce Better Outcomes By Designing Intentional...
Finding the  Magic: Creating Produce Better Outcomes By Designing Intentional...Finding the  Magic: Creating Produce Better Outcomes By Designing Intentional...
Finding the Magic: Creating Produce Better Outcomes By Designing Intentional...
Sharon Boller
 
Creative Thinking Skills
Creative Thinking SkillsCreative Thinking Skills
Creative Thinking Skills
Yodhia Antariksa
 
Abc's of supervising others
Abc's of supervising othersAbc's of supervising others
Abc's of supervising others
ckebonang
 
Self introduction In Interviews
Self introduction In InterviewsSelf introduction In Interviews
Self introduction In Interviews
Peter Fisher
 
New microsoft office power point presentation (2)
New microsoft office power point presentation (2)New microsoft office power point presentation (2)
New microsoft office power point presentation (2)
Subhasish Champatisingh
 
Interviewing Skills 2
Interviewing Skills 2Interviewing Skills 2
Interviewing Skills 2guest61a8d3
 
Build Trust, in Teams, with Clients
Build Trust, in Teams, with ClientsBuild Trust, in Teams, with Clients
Build Trust, in Teams, with Clients
Camilla Dahle
 
Interviewing techniques
Interviewing techniquesInterviewing techniques
Interviewing techniques
donthuraj
 
Interviewing Skills
Interviewing SkillsInterviewing Skills
Interviewing SkillsJohn Erdman
 
Learning to say no
Learning to say noLearning to say no
Learning to say no
achbristol
 
How to crack MBA Interview
How to crack MBA Interview How to crack MBA Interview
How to crack MBA Interview
Chandigarh University
 
Tell me about yourself interview question
Tell me about yourself interview questionTell me about yourself interview question
Tell me about yourself interview question
Abu Jafar Rasel
 
Succeeding at interview presentation
Succeeding at interview presentationSucceeding at interview presentation
Succeeding at interview presentation
SchoolJobs
 
Interview skills Presentation
Interview skills PresentationInterview skills Presentation
Interview skills PresentationVikram Kerkar
 
03 ppt-interview2009
03 ppt-interview200903 ppt-interview2009
03 ppt-interview2009domsr
 
Interviewing
InterviewingInterviewing
Interviewing
Anirban Das
 
Structured interviewing an applicants guide
Structured interviewing an applicants guideStructured interviewing an applicants guide
Structured interviewing an applicants guide
DavidDubin
 

What's hot (20)

Interview skills
Interview skillsInterview skills
Interview skills
 
Finding the Magic: Creating Produce Better Outcomes By Designing Intentional...
Finding the  Magic: Creating Produce Better Outcomes By Designing Intentional...Finding the  Magic: Creating Produce Better Outcomes By Designing Intentional...
Finding the Magic: Creating Produce Better Outcomes By Designing Intentional...
 
Creative Thinking Skills
Creative Thinking SkillsCreative Thinking Skills
Creative Thinking Skills
 
Abc's of supervising others
Abc's of supervising othersAbc's of supervising others
Abc's of supervising others
 
Self introduction In Interviews
Self introduction In InterviewsSelf introduction In Interviews
Self introduction In Interviews
 
New microsoft office power point presentation (2)
New microsoft office power point presentation (2)New microsoft office power point presentation (2)
New microsoft office power point presentation (2)
 
Interviewing Skills 2
Interviewing Skills 2Interviewing Skills 2
Interviewing Skills 2
 
Interviewing
InterviewingInterviewing
Interviewing
 
Build Trust, in Teams, with Clients
Build Trust, in Teams, with ClientsBuild Trust, in Teams, with Clients
Build Trust, in Teams, with Clients
 
Interviewing techniques
Interviewing techniquesInterviewing techniques
Interviewing techniques
 
Interviewing Skills
Interviewing SkillsInterviewing Skills
Interviewing Skills
 
Learning to say no
Learning to say noLearning to say no
Learning to say no
 
How to crack MBA Interview
How to crack MBA Interview How to crack MBA Interview
How to crack MBA Interview
 
Tell me about yourself interview question
Tell me about yourself interview questionTell me about yourself interview question
Tell me about yourself interview question
 
Succeeding at interview presentation
Succeeding at interview presentationSucceeding at interview presentation
Succeeding at interview presentation
 
Interview skills Presentation
Interview skills PresentationInterview skills Presentation
Interview skills Presentation
 
03 ppt-interview2009
03 ppt-interview200903 ppt-interview2009
03 ppt-interview2009
 
How to-use-silence-in-a-coaching-session
How to-use-silence-in-a-coaching-sessionHow to-use-silence-in-a-coaching-session
How to-use-silence-in-a-coaching-session
 
Interviewing
InterviewingInterviewing
Interviewing
 
Structured interviewing an applicants guide
Structured interviewing an applicants guideStructured interviewing an applicants guide
Structured interviewing an applicants guide
 

Viewers also liked

Wcm Cm Lecture 5 2004
Wcm   Cm   Lecture 5   2004Wcm   Cm   Lecture 5   2004
Wcm Cm Lecture 5 2004richard kemp
 
Wcm Cm Lecture 6 2004
Wcm   Cm   Lecture 6   2004Wcm   Cm   Lecture 6   2004
Wcm Cm Lecture 6 2004richard kemp
 
Wcm Cm Lecture 1 & 2 2
Wcm   Cm   Lecture 1 & 2  2Wcm   Cm   Lecture 1 & 2  2
Wcm Cm Lecture 1 & 2 2richard kemp
 
Step3 Literature Review
Step3 Literature ReviewStep3 Literature Review
Step3 Literature Reviewrichard kemp
 
Wcm Cm Lecture 4 2004
Wcm   Cm   Lecture 4   2004Wcm   Cm   Lecture 4   2004
Wcm Cm Lecture 4 2004richard kemp
 
Literature review in research
Literature review in researchLiterature review in research
Literature review in researchNursing Path
 

Viewers also liked (7)

Booth 000
Booth 000Booth 000
Booth 000
 
Wcm Cm Lecture 5 2004
Wcm   Cm   Lecture 5   2004Wcm   Cm   Lecture 5   2004
Wcm Cm Lecture 5 2004
 
Wcm Cm Lecture 6 2004
Wcm   Cm   Lecture 6   2004Wcm   Cm   Lecture 6   2004
Wcm Cm Lecture 6 2004
 
Wcm Cm Lecture 1 & 2 2
Wcm   Cm   Lecture 1 & 2  2Wcm   Cm   Lecture 1 & 2  2
Wcm Cm Lecture 1 & 2 2
 
Step3 Literature Review
Step3 Literature ReviewStep3 Literature Review
Step3 Literature Review
 
Wcm Cm Lecture 4 2004
Wcm   Cm   Lecture 4   2004Wcm   Cm   Lecture 4   2004
Wcm Cm Lecture 4 2004
 
Literature review in research
Literature review in researchLiterature review in research
Literature review in research
 

Similar to Wcm Cm Lecture 3 2004

Listen up leaders!
Listen up leaders!Listen up leaders!
Listen up leaders!
Centerfor HCI
 
FEEDBACK REPORT2Feedback from teacher The teacher said that .docx
FEEDBACK REPORT2Feedback from teacher The teacher said that .docxFEEDBACK REPORT2Feedback from teacher The teacher said that .docx
FEEDBACK REPORT2Feedback from teacher The teacher said that .docx
mglenn3
 
Developing Winning Attitiudes
Developing Winning AttitiudesDeveloping Winning Attitiudes
Developing Winning Attitiudesbsaitz
 
Core management skills sample
Core management skills sampleCore management skills sample
Core management skills sample
learningcognet
 
Personalinterview
PersonalinterviewPersonalinterview
Personalinterview
ramurp32
 
Interviewing For Success
Interviewing For SuccessInterviewing For Success
Interviewing For Success
Karen M Zoller, MS
 
Coaching for Success
Coaching for SuccessCoaching for Success
Coaching for Success
Mohsin Rahim
 
1122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 11221122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 1122
Tariq Rashid
 
Customer service excellence training by psl
Customer service excellence training by pslCustomer service excellence training by psl
Customer service excellence training by psl
Andrew Griffiths
 
Tips on how to face a job interview with bold and confidently.pdf
Tips on how to face a job interview with bold and confidently.pdfTips on how to face a job interview with bold and confidently.pdf
Tips on how to face a job interview with bold and confidently.pdf
Onlinegoalandstrategy
 
Ten tough interview questions and ten great answers
Ten tough interview questions and ten great answersTen tough interview questions and ten great answers
Ten tough interview questions and ten great answers
Ha Nguyen
 
Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...
Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...
Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...
Michele Martin
 
Coaching Skills Intro For Ministry Leaders
Coaching Skills Intro For Ministry LeadersCoaching Skills Intro For Ministry Leaders
Coaching Skills Intro For Ministry Leadersjohn neufeld
 
Interview question types
Interview question typesInterview question types
Interview question typeseklauber
 
Supporting materials - active listening, feedback and grow model
Supporting materials - active listening, feedback and grow modelSupporting materials - active listening, feedback and grow model
Supporting materials - active listening, feedback and grow model
ME+
 
nrg_jpm strategic coaching skills.10.21.15final
nrg_jpm strategic coaching skills.10.21.15finalnrg_jpm strategic coaching skills.10.21.15final
nrg_jpm strategic coaching skills.10.21.15finalBeth Finegan Reynolds
 
Mba Mock interview
Mba  Mock interviewMba  Mock interview
Mba Mock interview
Prashansa Madan
 
Interview FaQs With Answers
Interview FaQs With AnswersInterview FaQs With Answers
Interview FaQs With Answers
Rajesh Thakur
 
125 common interview questions and answers
125 common interview questions and answers125 common interview questions and answers
125 common interview questions and answers
Nicha Tatsaneeyapan
 

Similar to Wcm Cm Lecture 3 2004 (20)

Listen up leaders!
Listen up leaders!Listen up leaders!
Listen up leaders!
 
FEEDBACK REPORT2Feedback from teacher The teacher said that .docx
FEEDBACK REPORT2Feedback from teacher The teacher said that .docxFEEDBACK REPORT2Feedback from teacher The teacher said that .docx
FEEDBACK REPORT2Feedback from teacher The teacher said that .docx
 
Developing Winning Attitiudes
Developing Winning AttitiudesDeveloping Winning Attitiudes
Developing Winning Attitiudes
 
Core management skills sample
Core management skills sampleCore management skills sample
Core management skills sample
 
Personalinterview
PersonalinterviewPersonalinterview
Personalinterview
 
Interviewing For Success
Interviewing For SuccessInterviewing For Success
Interviewing For Success
 
Coaching for Success
Coaching for SuccessCoaching for Success
Coaching for Success
 
1122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 11221122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 1122
 
Customer service excellence training by psl
Customer service excellence training by pslCustomer service excellence training by psl
Customer service excellence training by psl
 
Giving feedback
Giving feedbackGiving feedback
Giving feedback
 
Tips on how to face a job interview with bold and confidently.pdf
Tips on how to face a job interview with bold and confidently.pdfTips on how to face a job interview with bold and confidently.pdf
Tips on how to face a job interview with bold and confidently.pdf
 
Ten tough interview questions and ten great answers
Ten tough interview questions and ten great answersTen tough interview questions and ten great answers
Ten tough interview questions and ten great answers
 
Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...
Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...
Asset-Based Coaching: Using Strengths and Coaching Strategies to Assist Job S...
 
Coaching Skills Intro For Ministry Leaders
Coaching Skills Intro For Ministry LeadersCoaching Skills Intro For Ministry Leaders
Coaching Skills Intro For Ministry Leaders
 
Interview question types
Interview question typesInterview question types
Interview question types
 
Supporting materials - active listening, feedback and grow model
Supporting materials - active listening, feedback and grow modelSupporting materials - active listening, feedback and grow model
Supporting materials - active listening, feedback and grow model
 
nrg_jpm strategic coaching skills.10.21.15final
nrg_jpm strategic coaching skills.10.21.15finalnrg_jpm strategic coaching skills.10.21.15final
nrg_jpm strategic coaching skills.10.21.15final
 
Mba Mock interview
Mba  Mock interviewMba  Mock interview
Mba Mock interview
 
Interview FaQs With Answers
Interview FaQs With AnswersInterview FaQs With Answers
Interview FaQs With Answers
 
125 common interview questions and answers
125 common interview questions and answers125 common interview questions and answers
125 common interview questions and answers
 

Recently uploaded

Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxStudents, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
EduSkills OECD
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
Vivekanand Anglo Vedic Academy
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
Tamralipta Mahavidyalaya
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
joachimlavalley1
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
Jheel Barad
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
beazzy04
 
Introduction to Quality Improvement Essentials
Introduction to Quality Improvement EssentialsIntroduction to Quality Improvement Essentials
Introduction to Quality Improvement Essentials
Excellence Foundation for South Sudan
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
siemaillard
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumers
PedroFerreira53928
 
Language Across the Curriculm LAC B.Ed.
Language Across the  Curriculm LAC B.Ed.Language Across the  Curriculm LAC B.Ed.
Language Across the Curriculm LAC B.Ed.
Atul Kumar Singh
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...
Sandy Millin
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
Jisc
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
Celine George
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
Jisc
 
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup   New Member Orientation and Q&A (May 2024).pdfWelcome to TechSoup   New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
TechSoup
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
DeeptiGupta154
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
PedroFerreira53928
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
How to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS ModuleHow to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS Module
Celine George
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
kaushalkr1407
 

Recently uploaded (20)

Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxStudents, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
 
Home assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdfHome assignment II on Spectroscopy 2024 Answers.pdf
Home assignment II on Spectroscopy 2024 Answers.pdf
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
 
Introduction to Quality Improvement Essentials
Introduction to Quality Improvement EssentialsIntroduction to Quality Improvement Essentials
Introduction to Quality Improvement Essentials
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumers
 
Language Across the Curriculm LAC B.Ed.
Language Across the  Curriculm LAC B.Ed.Language Across the  Curriculm LAC B.Ed.
Language Across the Curriculm LAC B.Ed.
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
 
How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...How libraries can support authors with open access requirements for UKRI fund...
How libraries can support authors with open access requirements for UKRI fund...
 
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup   New Member Orientation and Q&A (May 2024).pdfWelcome to TechSoup   New Member Orientation and Q&A (May 2024).pdf
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
How to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS ModuleHow to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS Module
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
 

Wcm Cm Lecture 3 2004

  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.