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THE FUTURE OF NFC IN
WEARABLES, HEALTH CARE &
TRANSPORT PRESENTATIONS
June 15 – 16, 2016
Dallas, TX, USA
WEARABLE – YOUR
PERSONAL WALLET, AS
EASY AS A-B-C
Pedro Martinez, NXP
COMPANY CONFIDENTIAL
VISIONFC
NFC Forum
Wearable – Your Personal
Wallet, as easy as A-B-C
Pedro Martinez
BDM EMEA Mobile Transactions
pedro.martinez@nxp.com
Secure Services add value to your wearable device
4. VisioNFC – NFC Forum
Adding NFC connectivity to wearables
• NFC IC combines:
• NFC Controller
• Secure Element
• NFC Software in application
processor to drive NFC IC
• Antenna to interact with NFC
infrastructure
Application
processor
Memories
Drivers &
Displays
Capacitive
& buttons
ctrl
BTLE /
WiFi
Optionally
camera
MCU
MEMS
Heart Rate
DMIC
USB,
PMU,
audio
Generic Wearable Architecture
NFC + SE IC
NFC SW
NFC antenna
5. VisioNFC – NFC Forum
Secure services in the mobile phone
Friction around SE in mobile devices
– Expensive, complex and proprietary SE and SP TSM setup
to deploy and maintain secure services
– Commercial friction between SPs and SE owners
Resulting in
– Few, fragmented commercial deployments on single or few
payment card instances
– No single and simple user experience possible across
different secure services
– Limited user acceptance. Limited, slow mass deployments
Reality to-date
• Cost for OEM to enable & manage an eSE
• 2M$ to enable a SEI TSM (example)
• >100k$/month maintenance (example)
• Complex onboarding of service providers
• 250k$ to integrate each new SP-TSM (example)
Barriers to fast adoption
► Only major OEMs ready to invest (eg Apple,
Samsung)
► Very focused application deployments (payment)
► Limited phone models with SE leading to emergence
of alternative solution (e.g. HCE) allowing SP to
enable their service
6. VisioNFC – NFC Forum
Wearable vs smartphone
• Mobile Platform independent
• Smartphone acts as a bridge to SE
through BT connectivity
• Improved user experience
• Price
• Mobile platform dependent
• Access to SE dependent upon OEM or
MNO (SE owner)
• Non unified user experience (SP view)
SmartphoneWearable
7. VisioNFC – NFC Forum
a paradigm shift for Secure NFC applications
Service Providers and Application Developers :
“Access the Secure Element as easily as just any other resource of the mobile device”
► The SE enabled as just another resource of the mobile
phone
► No more expensive integration costs and complexity for
the Service Provider
► Any SP, independently on size and scope, can deploy his
secure application on a mobile device
► Easy commercial agreements using the “secure
application store” concept.
► End users can install any secure applications of their
choice, and manage them as they like
Open SE
► Includes the disrupting new feature called SEMS (Secure
Element Management Service) which is at the heart of the
Open SE concept
► SEMS is being standardized in Global Platform
SEMS
8. VisioNFC – NFC Forum
Open SE: Key ingredients
► Scalability & Faster Time-to-market
 One script used across multiple Mobile devices
 The same card content management operations as GP
► Lower complexity & Service operating cost
 Plugin replacement for traditional online SEI-TSM
 One real-time connection (SP-TSM  Mobile Device)
reduces system testing and minimizes risk of failure
 Access to secure elements scaled from 10’s of service
providers today to 1000’s
 75%* lower setup and maintenance costs compared to
HCE and legacy SE-based services
► Flexible business model
 Multiple entities can play the role of the root entity
 Coexistent with SEI-TSM based model
► The Secure Services Development
Platform (SSDP)
 a set of HW and SW tools, source code, use cases
examples, documentation, test root entity and
support to facilitate the deployment of secure element
based services based on the NXP innovative SEMS
functionality and such as
 Payment, access, transit, digital ID, etc
 MIFARE based applications (through MIFARE
Open Platform)
SSDP Contact ->
www.themobileknowledge.com
9. VisioNFC – NFC Forum
• Secure services based on NFC technology widely extended worldwide
• NFC + wearable as an new business opportunity
• Independent from smartphone vendor
• Open SE concept simplify the remote previsioning of secure services to the SE located
in the wearable
• SEMS functionality to manage the SE content
• SSDP platform as the complete reference development platform for developers
• All SPs, independent from size and power, can deploy their applications to the
wearable platform of choice
Summary
10. VisioNFC – NFC Forum
Thank you
pedro.martinez@nxp.com
VISION OF NFC
TECHNOLOGY:
PASSIVELY-OPERATED
HEALTH MONITORING
Apiwat Thongprasert, Silicon Craft Technology
Apiwat Thongprasert
Sr. Business Development Manager
June 15, 2016
Vision of NFC Technology: Passively-Operated Health Monitoring
• A significant increase in the number of NFC phones in the marketplace, which will
validate and enable new applications.
• NFC smartphone is to become an IoT gateway, which enable new healthcare
applications.
• Highly secure and easy transfer of user information and medical records
• NFC Passively-Operated Healthcare Applications broader than just payments and
transportation.
Trends in Healthcare Technology
Activity Monitor
NFC function
 Data transfer
 Personalization
 Data logging
 Device setting
 Bridge to internet
Glucose Meter
Blood Pressure
Medication
SD Glucose Biosensor NFC: http://sdbiosensor.co.kr/SD_NFC/2288?ckattempt=1#none
A&D Activity Monitor: http://www.aandd.jp/products/medical/bluetooth/uw101nfc.html
NFC Usage in Healthcare Products
SIC’s NFC Approaches in IOT Application
• Extend capability of NFC phone (NFC phone as an IoT
Gateway).
• Disposable
 Batteryless: capable of providing enough energy to supply
external device(s).
 Cost effective
 Convenience in a small package
• Consumers do not have to carry additional devices.
• Simple tap-to-exchange technology requires no special
training
#
NFC Passively-Operated for Health monitoring
 “All in one” package
 Batteryless
 Cost effective
 Disposable
 Convenient way to link passive
device to the internet
 Information through NDEF
Highlight Features
The Idea of NFC Passive Sensor for Health Monitoring
Breakthrough
NFC Passive Sensor:
• Integrated NFC interface, energy harvesting technology, and sensor biasing
circuit into single IC ; then combines with sensor to be “NFC-Enabled
passive sensor”.
• No additional device is required, just “NFC-Enabled passive sensor” and
NFC smartphone.
“A lot of information can be
stored in the IC memory and
send via the sensor by
tapping NFC phone”
Example 1: NFC Passive Sensor
1. Drop 2. Tap
3. Measure & Link
(Body fluid)
3 Easy Steps to Track Your Health
#
NFC Passive Home Health Monitoring=
Simply by shifting
to taking health
into the hands,
very convenient.
-Users
Real-time
information and
better patient
management
-Professionals
NFC Passive Health Monitoring
• Measure nutrition facts of foods
• Measure of allergic ingredient in foods
• Measure intoxicate level
• Measure toxic substances
• Measure living condition (drinking water )
#
NFC Passive Solution to Lifestyle Behavior
 NFC: ‘Tap and Connect’
capability.
 The number of NFC
smartphone is increasing.
 NFC will become a standard
feature for smartphone.
 The passive sensor can be
produces in card or smart
label form factor; easy to
carry.
 No need additional device.
Just NFC phone & passive
sensor
 NO BATTERY or power source
connected
 Harvesting energy from NFC
smartphone.
 Environmentally friendly with
no battery required
 Designed for disposable
products
 Affordable for a large
quantity during marketing
events
NFC:
PASSIVELY
OPERATED
CONVENIENCE
COST EFFECTIVEBATTERYLESS
SEAMLESSLY
CONNECT TO
SMARTPHONE
Benefits of NFC Passively-Operated
 NFC technology has become a standard communication feature on smartphones and other
devices.
 NFC technology is compatible with a wide variety of passive health monitoring devices, giving
the opportunity to generate one of the world’s largest market.
 Easy-to-use NFC passive health monitoring devices and convenient to access the reliable data
information.
 NFC passive health monitoring allows to access the system convenient and easy-to-use devices.
 NFC disposable passive healthcare applications (such as BioAge sensors and glucose sensors)
improve in hygiene and security .
 NFC passive healthcare sensor without battery or external device that easy to carry.
NFC Health Monitoring Future Outlook
Q & A?
www.sic.co.th
info@sic.co.th
Thank You
SiliconCraft 矽力肯科技
silicon craft
technology
SiliconCraft_TH
LEVERAGING PUBLIC
TRANSIT TO
SPRINGBOARD
WIDESPREAD ADOPTION –
OPPORTUNITIES AND
OBSTACLES
David Leininger, Dallas Area Rapid Transit (DART)
Comprehensive Fare
Payment System (CPS)
Update
(It’s no longer just about fares)
DART’s Electronic Payment Initiative
Presented by
David Leininger
Executive VP/CFO
Dallas Area Rapid Transit
CFPS Expanded Overview – A hybrid payment solution
using mobile, contactless closed and open loop, mag
stripe, and cash
A robust account-based payment solution which utilizes new innovative technologies which:
• Allows customers to obtain and purchase fares that are convenient and easy to
understand using a variety of payment options, including mobile, contactless and
cash;
• Creates a unified customer account of record;
• Allows for registration of all reduced riders using one platform;
• Allows customers to participate in fare capping on a daily and monthly basis;
• Significantly reduces the total amount of physical cash that the agency collects;
• Provides operational efficiencies across the agency as the system solution is less
complex;
• Increases system reliability as there are fewer points of failures; and
• Permits a scalable design for future fare and third party payment initiatives such
as integration with Uber, Lyft, and Taxi and sports and entertainment venues.
29
Evolution of the decision to move to an electronic
(as opposed to fare) payments strategy
• Industry fare payment system situation assessment undertaken in
2011.
• Determination made that a major transition was underway from
stored value to account-based and open payments, but it was in
early stages of deployment.
• Election to adopt a comprehensive (all types of payment from all
channels, including payments for sales of services other than
transit) payment strategy and proceed first with mobile ticketing.
• RFP for mobile issued in spring of 2012; a contract to Unwire was
awarded in October 2012; and full deployment occurred in
September 2013.
30
Evolution of the decision to move to an electronic
payments strategy
• In spring of 2014, fare collection vendors were invited to submit
their own proposals for development and deployment of an
account-based system.
• In summer of 2014, two vendors submitted full proposals and three
others provided outlines of their proposed approach.
• In fall of 2014 a three-part solicitation (RFQ Level 1/RFQ Level
2/RFP) was released. Eight responses were received. Four were
advanced to Level 2 function verification assessment. All four
advanced to RFP submission phase.
• In September of 2015, a contract was awarded to VIX for
comprehensive electronic payment system under a managed
services, remotely-hosted solution.
31
Evolution of the decision to move to an electronic
payments strategy
• DART elected to separately solicit and obtain a mobile ticketing
agreement, awarded to Globe Sherpa (now moovel) in April 2016,
which will include upgraded interfaces with Uber, Lyft, Taxi, and
other ridesourcing services.
• DART also elected to separately solicit and obtain a retail
distribution agreement, awarded to PayNearMe (in partnership
with Blackhawk and Fidelity Express) in April 2016 which will
serve over 900 locations and is integrated with mobile ticketing
application.
• Full deployment is scheduled for March-August 2017.
32
Mobile Ticketing Solution Decisions
GoPass will be upgraded to version 2.0, and there
will be a vendor transition to Globe Sherpa (now
moovel)
• Quicker loading speed;
• Sign-in using email address;
• Provides direct customer feedback in app;
• Interactive route and system mapping;
• Customers can set up auto load for pass products;
• Purchase and display multiple rider fares on one ticket;
• Pay by using cash (proposed via retail solution);
• Supports NFC solutions: Apple Pay, Android Pay.
Passes will still require visual acceptance until NFC is fully deployed across all platforms
33
Payment and Media Acceptance on VIX EMV ready
validators
34
On-Board Validators (OBVs)
When a customer taps the validator, the
screen will display:
• Green – valid ride
• Yellow – low balance, but current ride is valid
• Red – unacceptable
It is proposed that the OBV will be integrated
with MDT to display the color and the message
for the Operators.
35
Platform Validators (PVs)
When a customer taps the validator,
the screen will display:
• Green – valid ride
• Yellow – low balance, but current ride is
valid
• Red – unacceptable
• All light rail and TRE (~ 400 validators)
36
Retail Network Decisions
• DART issued a RFP for its Prepaid Payment Card and Retail
Network (PPCRN) program and selected PayNearMe (PNM) as the
retail network vendor.
• PNM, along with its partners, will provide over 900 retail locations
within the DART Service Area for purchase of the DART extended-
use card.
• Partners include Blackhawk Network, which provides access to the
largest grocery store retail network; and Fidelity Express, which
provides access to independent and small grocery operators.
• PNM also provides the option to use cash via the mobile app to
obtain passes.
37
Retail Network Decisions
38
Retail Network Decisions
Customers can load
value at:
• Various retail
establishments
• Online
• DART Store
• or via Mobile
39
Fare Policy Decisions
 DART system will require pay-as-you-go customers with
contactless closed loop cards to tap on for payment (pass policy to
be continued for mobile and TVM-issued magnetic strip media).
Apple Pay will be supported.
 DART CFPS will implement fare capping. These fare caps will be
restricted to daily and monthly (both local and regional) caps
initially in the system.
 DART has determined that users must register their DART card,
payment card, or mobile account to qualify for fare capping, as
well as balance protection, and other loyalty program benefits.
40
CFPS Alternative Payment Initiatives
• Emerging payment integrations pose new challenges and
opportunities.
• DART has introduced a subscriber-based third-party ridesource
service using a closed loop card and which links a subscriber
contribution with matching funds from DART.
• The current implementation is free standing but will eventually be
integrated with the backend designed by VIX.
• This type of initiative takes DART completely out of the point-of-
sale fare collection process and direct service delivery process and
shifts us to customer mobility fulfillment and payment support.
41
Proposed Implementation
Full deployment by August 2017
• Pilot launch will occur during Fall/Winter 2016.
• Additional workshops throughout the agency will be conducted to
develop additional business rules, policies, and procedures.
• Farebox and mobile ticketing updates will take place.
• Civil works will be performed at DART Rail stations.
• Revenue service first with mobile in June; full deployment in
August.
42
What the future holds for NFC in the Public Transport
sector? Progress…slowly, but certainly
• My intent in this presentation was to speak to the technology underpinnings that public transit
agencies have to secure before there can be serious exploitation of NFC in this arena.
• It has taken transit agencies a fair amount of time to fully understand and appreciate the technical,
operational, and financial issues associated with full deployment of an account-based system capable
of accommodating modern forms of payment.
• Only Utah Transit and Chicago MTA have successfully deployed an account-based, open payment
architecture and supporting backend. WMATA has dropped its efforts for the foreseeable future.
SEPTA (Philadelphia) is two years behind schedule and will require another two years based upon
current estimates. New York MTA has just released an RFP and acknowledge it will be 2019 or 2020
before they can deploy NFC contactless capabilities.
• Mobile ticketing platforms, an essential element of NFC deployment, have advanced more quickly
but are still only available in a limited number of markets and rely largely on barcode and visual
validation versus NFC.
• Developing a robust retail merchant network strategy, with open payment, contactless solutions for
product purchase, account load and reload is only now being recognized as an essential element of a
comprehensive payment strategy.
43
What the future holds for NFC in the Public Transport
sector? Progress…slowly, but certainly
• The actual utilization of contactless credit cards in Chicago and Salt Lake City has
been very low (and falling).
• Transit agencies have determined that the customers strongly prefer, for a variety of
reasons, closed-loop contactless payment methods linked to a separate transit
account.
• But the use case environment is rapidly changing in directions that will accelerate the
reliance on NFC-based payment presentation solutions:
• Virtually all smart phones being manufactured and sold today are NFC-enabled.
• Considerable work by software developers has been done on the Android platform, and both
Google Pay and Samsung Pay will become much more present in 2017.
• Apple Pay works.
• The major banks are getting beyond EMV conversion and say, once again, they will be deploying
contactless cards in large quantities in 2017.
• In transit, a major step forward in the latter part of 2017 will be a Google Pay/five
transit agency introduction of a feature which provides for the inclusion of a digital
transit card within the Google wallet.
44
What the future holds for NFC in the Public Transport
sector? Progress…slowly, but certainly…and
then…suddenly!
• Major payment system deployments in public transit agencies
require a minimum of five and often as many as seven years from
RFP to system acceptance.
• It is likely that the top 25 transit markets in the United States will
have issued RFPs for account-based payment solution, including
mobile platforms, within the next three to five years.
• With New York likely to come on line by 2020 and the balance by
2022-2024, NFC-based payment solutions will “suddenly” achieve
critical mass around 2022.
45
IN SUMMARY
Who knows what seven years from
now will bring when new technology
innovations are combined with a
widespread payment infrastructure in
virtually all major transit markets?!
46
End

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VISIONFC – an NFC Forum event: The future of NFC in Wearables, Health Care & Transport presentations

  • 1. THE FUTURE OF NFC IN WEARABLES, HEALTH CARE & TRANSPORT PRESENTATIONS June 15 – 16, 2016 Dallas, TX, USA
  • 2. WEARABLE – YOUR PERSONAL WALLET, AS EASY AS A-B-C Pedro Martinez, NXP
  • 3. COMPANY CONFIDENTIAL VISIONFC NFC Forum Wearable – Your Personal Wallet, as easy as A-B-C Pedro Martinez BDM EMEA Mobile Transactions pedro.martinez@nxp.com
  • 4. Secure Services add value to your wearable device 4. VisioNFC – NFC Forum
  • 5. Adding NFC connectivity to wearables • NFC IC combines: • NFC Controller • Secure Element • NFC Software in application processor to drive NFC IC • Antenna to interact with NFC infrastructure Application processor Memories Drivers & Displays Capacitive & buttons ctrl BTLE / WiFi Optionally camera MCU MEMS Heart Rate DMIC USB, PMU, audio Generic Wearable Architecture NFC + SE IC NFC SW NFC antenna 5. VisioNFC – NFC Forum
  • 6. Secure services in the mobile phone Friction around SE in mobile devices – Expensive, complex and proprietary SE and SP TSM setup to deploy and maintain secure services – Commercial friction between SPs and SE owners Resulting in – Few, fragmented commercial deployments on single or few payment card instances – No single and simple user experience possible across different secure services – Limited user acceptance. Limited, slow mass deployments Reality to-date • Cost for OEM to enable & manage an eSE • 2M$ to enable a SEI TSM (example) • >100k$/month maintenance (example) • Complex onboarding of service providers • 250k$ to integrate each new SP-TSM (example) Barriers to fast adoption ► Only major OEMs ready to invest (eg Apple, Samsung) ► Very focused application deployments (payment) ► Limited phone models with SE leading to emergence of alternative solution (e.g. HCE) allowing SP to enable their service 6. VisioNFC – NFC Forum
  • 7. Wearable vs smartphone • Mobile Platform independent • Smartphone acts as a bridge to SE through BT connectivity • Improved user experience • Price • Mobile platform dependent • Access to SE dependent upon OEM or MNO (SE owner) • Non unified user experience (SP view) SmartphoneWearable 7. VisioNFC – NFC Forum
  • 8. a paradigm shift for Secure NFC applications Service Providers and Application Developers : “Access the Secure Element as easily as just any other resource of the mobile device” ► The SE enabled as just another resource of the mobile phone ► No more expensive integration costs and complexity for the Service Provider ► Any SP, independently on size and scope, can deploy his secure application on a mobile device ► Easy commercial agreements using the “secure application store” concept. ► End users can install any secure applications of their choice, and manage them as they like Open SE ► Includes the disrupting new feature called SEMS (Secure Element Management Service) which is at the heart of the Open SE concept ► SEMS is being standardized in Global Platform SEMS 8. VisioNFC – NFC Forum
  • 9. Open SE: Key ingredients ► Scalability & Faster Time-to-market  One script used across multiple Mobile devices  The same card content management operations as GP ► Lower complexity & Service operating cost  Plugin replacement for traditional online SEI-TSM  One real-time connection (SP-TSM  Mobile Device) reduces system testing and minimizes risk of failure  Access to secure elements scaled from 10’s of service providers today to 1000’s  75%* lower setup and maintenance costs compared to HCE and legacy SE-based services ► Flexible business model  Multiple entities can play the role of the root entity  Coexistent with SEI-TSM based model ► The Secure Services Development Platform (SSDP)  a set of HW and SW tools, source code, use cases examples, documentation, test root entity and support to facilitate the deployment of secure element based services based on the NXP innovative SEMS functionality and such as  Payment, access, transit, digital ID, etc  MIFARE based applications (through MIFARE Open Platform) SSDP Contact -> www.themobileknowledge.com 9. VisioNFC – NFC Forum
  • 10. • Secure services based on NFC technology widely extended worldwide • NFC + wearable as an new business opportunity • Independent from smartphone vendor • Open SE concept simplify the remote previsioning of secure services to the SE located in the wearable • SEMS functionality to manage the SE content • SSDP platform as the complete reference development platform for developers • All SPs, independent from size and power, can deploy their applications to the wearable platform of choice Summary 10. VisioNFC – NFC Forum
  • 12. VISION OF NFC TECHNOLOGY: PASSIVELY-OPERATED HEALTH MONITORING Apiwat Thongprasert, Silicon Craft Technology
  • 13. Apiwat Thongprasert Sr. Business Development Manager June 15, 2016 Vision of NFC Technology: Passively-Operated Health Monitoring
  • 14. • A significant increase in the number of NFC phones in the marketplace, which will validate and enable new applications. • NFC smartphone is to become an IoT gateway, which enable new healthcare applications. • Highly secure and easy transfer of user information and medical records • NFC Passively-Operated Healthcare Applications broader than just payments and transportation. Trends in Healthcare Technology
  • 15. Activity Monitor NFC function  Data transfer  Personalization  Data logging  Device setting  Bridge to internet Glucose Meter Blood Pressure Medication SD Glucose Biosensor NFC: http://sdbiosensor.co.kr/SD_NFC/2288?ckattempt=1#none A&D Activity Monitor: http://www.aandd.jp/products/medical/bluetooth/uw101nfc.html NFC Usage in Healthcare Products
  • 16. SIC’s NFC Approaches in IOT Application
  • 17. • Extend capability of NFC phone (NFC phone as an IoT Gateway). • Disposable  Batteryless: capable of providing enough energy to supply external device(s).  Cost effective  Convenience in a small package • Consumers do not have to carry additional devices. • Simple tap-to-exchange technology requires no special training # NFC Passively-Operated for Health monitoring
  • 18.  “All in one” package  Batteryless  Cost effective  Disposable  Convenient way to link passive device to the internet  Information through NDEF Highlight Features The Idea of NFC Passive Sensor for Health Monitoring
  • 19. Breakthrough NFC Passive Sensor: • Integrated NFC interface, energy harvesting technology, and sensor biasing circuit into single IC ; then combines with sensor to be “NFC-Enabled passive sensor”. • No additional device is required, just “NFC-Enabled passive sensor” and NFC smartphone. “A lot of information can be stored in the IC memory and send via the sensor by tapping NFC phone” Example 1: NFC Passive Sensor
  • 20. 1. Drop 2. Tap 3. Measure & Link (Body fluid) 3 Easy Steps to Track Your Health
  • 21. # NFC Passive Home Health Monitoring= Simply by shifting to taking health into the hands, very convenient. -Users Real-time information and better patient management -Professionals NFC Passive Health Monitoring
  • 22. • Measure nutrition facts of foods • Measure of allergic ingredient in foods • Measure intoxicate level • Measure toxic substances • Measure living condition (drinking water ) # NFC Passive Solution to Lifestyle Behavior
  • 23.  NFC: ‘Tap and Connect’ capability.  The number of NFC smartphone is increasing.  NFC will become a standard feature for smartphone.  The passive sensor can be produces in card or smart label form factor; easy to carry.  No need additional device. Just NFC phone & passive sensor  NO BATTERY or power source connected  Harvesting energy from NFC smartphone.  Environmentally friendly with no battery required  Designed for disposable products  Affordable for a large quantity during marketing events NFC: PASSIVELY OPERATED CONVENIENCE COST EFFECTIVEBATTERYLESS SEAMLESSLY CONNECT TO SMARTPHONE Benefits of NFC Passively-Operated
  • 24.  NFC technology has become a standard communication feature on smartphones and other devices.  NFC technology is compatible with a wide variety of passive health monitoring devices, giving the opportunity to generate one of the world’s largest market.  Easy-to-use NFC passive health monitoring devices and convenient to access the reliable data information.  NFC passive health monitoring allows to access the system convenient and easy-to-use devices.  NFC disposable passive healthcare applications (such as BioAge sensors and glucose sensors) improve in hygiene and security .  NFC passive healthcare sensor without battery or external device that easy to carry. NFC Health Monitoring Future Outlook
  • 27. LEVERAGING PUBLIC TRANSIT TO SPRINGBOARD WIDESPREAD ADOPTION – OPPORTUNITIES AND OBSTACLES David Leininger, Dallas Area Rapid Transit (DART)
  • 28. Comprehensive Fare Payment System (CPS) Update (It’s no longer just about fares) DART’s Electronic Payment Initiative Presented by David Leininger Executive VP/CFO Dallas Area Rapid Transit
  • 29. CFPS Expanded Overview – A hybrid payment solution using mobile, contactless closed and open loop, mag stripe, and cash A robust account-based payment solution which utilizes new innovative technologies which: • Allows customers to obtain and purchase fares that are convenient and easy to understand using a variety of payment options, including mobile, contactless and cash; • Creates a unified customer account of record; • Allows for registration of all reduced riders using one platform; • Allows customers to participate in fare capping on a daily and monthly basis; • Significantly reduces the total amount of physical cash that the agency collects; • Provides operational efficiencies across the agency as the system solution is less complex; • Increases system reliability as there are fewer points of failures; and • Permits a scalable design for future fare and third party payment initiatives such as integration with Uber, Lyft, and Taxi and sports and entertainment venues. 29
  • 30. Evolution of the decision to move to an electronic (as opposed to fare) payments strategy • Industry fare payment system situation assessment undertaken in 2011. • Determination made that a major transition was underway from stored value to account-based and open payments, but it was in early stages of deployment. • Election to adopt a comprehensive (all types of payment from all channels, including payments for sales of services other than transit) payment strategy and proceed first with mobile ticketing. • RFP for mobile issued in spring of 2012; a contract to Unwire was awarded in October 2012; and full deployment occurred in September 2013. 30
  • 31. Evolution of the decision to move to an electronic payments strategy • In spring of 2014, fare collection vendors were invited to submit their own proposals for development and deployment of an account-based system. • In summer of 2014, two vendors submitted full proposals and three others provided outlines of their proposed approach. • In fall of 2014 a three-part solicitation (RFQ Level 1/RFQ Level 2/RFP) was released. Eight responses were received. Four were advanced to Level 2 function verification assessment. All four advanced to RFP submission phase. • In September of 2015, a contract was awarded to VIX for comprehensive electronic payment system under a managed services, remotely-hosted solution. 31
  • 32. Evolution of the decision to move to an electronic payments strategy • DART elected to separately solicit and obtain a mobile ticketing agreement, awarded to Globe Sherpa (now moovel) in April 2016, which will include upgraded interfaces with Uber, Lyft, Taxi, and other ridesourcing services. • DART also elected to separately solicit and obtain a retail distribution agreement, awarded to PayNearMe (in partnership with Blackhawk and Fidelity Express) in April 2016 which will serve over 900 locations and is integrated with mobile ticketing application. • Full deployment is scheduled for March-August 2017. 32
  • 33. Mobile Ticketing Solution Decisions GoPass will be upgraded to version 2.0, and there will be a vendor transition to Globe Sherpa (now moovel) • Quicker loading speed; • Sign-in using email address; • Provides direct customer feedback in app; • Interactive route and system mapping; • Customers can set up auto load for pass products; • Purchase and display multiple rider fares on one ticket; • Pay by using cash (proposed via retail solution); • Supports NFC solutions: Apple Pay, Android Pay. Passes will still require visual acceptance until NFC is fully deployed across all platforms 33
  • 34. Payment and Media Acceptance on VIX EMV ready validators 34
  • 35. On-Board Validators (OBVs) When a customer taps the validator, the screen will display: • Green – valid ride • Yellow – low balance, but current ride is valid • Red – unacceptable It is proposed that the OBV will be integrated with MDT to display the color and the message for the Operators. 35
  • 36. Platform Validators (PVs) When a customer taps the validator, the screen will display: • Green – valid ride • Yellow – low balance, but current ride is valid • Red – unacceptable • All light rail and TRE (~ 400 validators) 36
  • 37. Retail Network Decisions • DART issued a RFP for its Prepaid Payment Card and Retail Network (PPCRN) program and selected PayNearMe (PNM) as the retail network vendor. • PNM, along with its partners, will provide over 900 retail locations within the DART Service Area for purchase of the DART extended- use card. • Partners include Blackhawk Network, which provides access to the largest grocery store retail network; and Fidelity Express, which provides access to independent and small grocery operators. • PNM also provides the option to use cash via the mobile app to obtain passes. 37
  • 39. Retail Network Decisions Customers can load value at: • Various retail establishments • Online • DART Store • or via Mobile 39
  • 40. Fare Policy Decisions  DART system will require pay-as-you-go customers with contactless closed loop cards to tap on for payment (pass policy to be continued for mobile and TVM-issued magnetic strip media). Apple Pay will be supported.  DART CFPS will implement fare capping. These fare caps will be restricted to daily and monthly (both local and regional) caps initially in the system.  DART has determined that users must register their DART card, payment card, or mobile account to qualify for fare capping, as well as balance protection, and other loyalty program benefits. 40
  • 41. CFPS Alternative Payment Initiatives • Emerging payment integrations pose new challenges and opportunities. • DART has introduced a subscriber-based third-party ridesource service using a closed loop card and which links a subscriber contribution with matching funds from DART. • The current implementation is free standing but will eventually be integrated with the backend designed by VIX. • This type of initiative takes DART completely out of the point-of- sale fare collection process and direct service delivery process and shifts us to customer mobility fulfillment and payment support. 41
  • 42. Proposed Implementation Full deployment by August 2017 • Pilot launch will occur during Fall/Winter 2016. • Additional workshops throughout the agency will be conducted to develop additional business rules, policies, and procedures. • Farebox and mobile ticketing updates will take place. • Civil works will be performed at DART Rail stations. • Revenue service first with mobile in June; full deployment in August. 42
  • 43. What the future holds for NFC in the Public Transport sector? Progress…slowly, but certainly • My intent in this presentation was to speak to the technology underpinnings that public transit agencies have to secure before there can be serious exploitation of NFC in this arena. • It has taken transit agencies a fair amount of time to fully understand and appreciate the technical, operational, and financial issues associated with full deployment of an account-based system capable of accommodating modern forms of payment. • Only Utah Transit and Chicago MTA have successfully deployed an account-based, open payment architecture and supporting backend. WMATA has dropped its efforts for the foreseeable future. SEPTA (Philadelphia) is two years behind schedule and will require another two years based upon current estimates. New York MTA has just released an RFP and acknowledge it will be 2019 or 2020 before they can deploy NFC contactless capabilities. • Mobile ticketing platforms, an essential element of NFC deployment, have advanced more quickly but are still only available in a limited number of markets and rely largely on barcode and visual validation versus NFC. • Developing a robust retail merchant network strategy, with open payment, contactless solutions for product purchase, account load and reload is only now being recognized as an essential element of a comprehensive payment strategy. 43
  • 44. What the future holds for NFC in the Public Transport sector? Progress…slowly, but certainly • The actual utilization of contactless credit cards in Chicago and Salt Lake City has been very low (and falling). • Transit agencies have determined that the customers strongly prefer, for a variety of reasons, closed-loop contactless payment methods linked to a separate transit account. • But the use case environment is rapidly changing in directions that will accelerate the reliance on NFC-based payment presentation solutions: • Virtually all smart phones being manufactured and sold today are NFC-enabled. • Considerable work by software developers has been done on the Android platform, and both Google Pay and Samsung Pay will become much more present in 2017. • Apple Pay works. • The major banks are getting beyond EMV conversion and say, once again, they will be deploying contactless cards in large quantities in 2017. • In transit, a major step forward in the latter part of 2017 will be a Google Pay/five transit agency introduction of a feature which provides for the inclusion of a digital transit card within the Google wallet. 44
  • 45. What the future holds for NFC in the Public Transport sector? Progress…slowly, but certainly…and then…suddenly! • Major payment system deployments in public transit agencies require a minimum of five and often as many as seven years from RFP to system acceptance. • It is likely that the top 25 transit markets in the United States will have issued RFPs for account-based payment solution, including mobile platforms, within the next three to five years. • With New York likely to come on line by 2020 and the balance by 2022-2024, NFC-based payment solutions will “suddenly” achieve critical mass around 2022. 45
  • 46. IN SUMMARY Who knows what seven years from now will bring when new technology innovations are combined with a widespread payment infrastructure in virtually all major transit markets?! 46
  • 47. End