This session is focused on using NFC technology when deploying eID in MaaS application. NFC technology provides users an intuitive, touchless and convenient interface to onboard and use eID within MaaS applications.

1. SPEAKERS
Preeti Ohri Khemani
Infineon Technologies
MIT SIG Chair
Hisayoshi Endo
Dai Nippon Printing
MIT SIG Vice Chair

2. The NFC Forum mark is registered in the U.S. and other countries.
MANAGEMENT AND USE OF IDENTITIES IN
MOBILITY AND TRANSPORT POWERED BY
NFC TECHNOLOGY
Hisayoshi Endo, Dai Nippon Printing, NFCF MIT SIG Vice Chair

3. MANAGEMENT AND USE OF IDENTITIES IN MOBILITY AND
TRANSPORT: MRD FOR NFC USE-CASES
● Today, multi-modal travel and Mobility-as-a-Service
(MaaS) is a major global trend
● Customers demand transport service offers that
include all phases of the journey from the start to
the final destination
● In addition to public transport services, modes of
transportation like taxi, car rental or car sharing,
bikes, scooters or ride sharing must be supported
● The Market Requirements Document (MRD)
describes business processes and NFC use-cases
which support a consistent ID concept for use in
system solutions for MaaS and names requirements
to NFC products which may result from these use-
cases
● MRD published in December 2020
NFC Forum Releases
First Comprehensive
Electronic
Identification for
Mobility-as-a-Service
Document

4. MANAGEMENT AND USE OF IDENTITIES IN MOBILITY
AND TRANSPORT: MRD FOR NFC USE-CASES
➢ Generation of identities and identifiers for customers, customer media and applications which
are specifically designed for PT and MaaS-purposes
➢ Consolidation of existing customer identities in order to achieve a defined level of trust
➢ Enhancement of existing sets of customer ID attributes according to the needs of certain modes
of transportation (e.g. validity of the customer’s driver license for car rental or car sharing)
➢ Maintenance and management of identities and related attributes
➢ Provisioning of identities and ID attributes for use by partners of the mobility platform and other
transport service providers

5. This diagram provides an example for a customer identity IDc which is specifically
designed for the mobility market.

6. IDENTITY OF MAAS CUSTOMER-IDC

7. MAIN BUSINESS PROCESS FOR MOBILITY ID
MANAGEMENT
1. Business process A - Definition, implementation and maintenance of the ID
service
2. Business process B - Partner life cycle management
3. Business process C - Identity management and identity provisioning

8. DEPICTION OF BUSINESS PROCESSES
BP-C.4 - ID service to internal
and external Mobility Partners
BP-C.2 - Managing IDc and IDx
BP-C.1 – Enrolment of the IDc
System of the external partner
System of internalpartner
Legend:
3. Customer
request to
establish IDc
BP-C.3 - IDc, IDx status
monitoring, exception
handling
UC-C.4.1 – ID service to
internal partners - Staging of
IDc and IDx as agreed with
internal MobilityPartners
UC-C.4.2 – ID service to
external partners - Staging of
derived IDc or single IDc attributes
to external MobilityPartners
Use of derived
IDc or single ID
attributes by
external
Mobility
Partners
Use of IDc (incl.
IDc attributes), IDx
by JRE services
Use of external IDx
or single IDx
attributes by
external Mobility
Partners
UC-C.4.3 – Integration of
external mobility services -
Staging of specific IDx attributes
for external MobilityPartners
UC-C.2.2 – Enrol /
update attribute
values by direct
entry
JRE ID service
UC-C.1.3 - Establish ID
service account
UC-C.1.2 –
Consolidation of IDc,
IDx, trust scoring (for
ID service use)
UC-C.2.3 - Enrol /
update attribute
values from trusted
sources
UC-C.2.5 –Manage IDx
UC-C.2.4 – Enrol /
manage dynamic
attributes
UC-C.1.2
–
Consolidation
of
IDc,
IDx,
trust
scoring
UC-C.3.1 – Customer
status monitoring and
exception handling
UC-C.3.2 – Partner
status monitoring and
exception handling
UC-C.2.6 – Terminate
IDc
UC-C.2.7– Manage ID
service account online
UC-C.3.3 – IDc or IDx
updates from internal
partners
BP-B.1 – Onboarding of partners
Alignment for
interoperability
of interfaces and
media
BP-B.2 –Operations
Alignment on
commercial and
technical scope and
terms
Updateor consolidationrequest Statusor exceptionmessage
Reporting of status
/ exception
messages
Reporting of status and
exception messages,
IDc or IDx updates
BP-B.3 – Seizing the cooperation
Unwinding of
services and
processes
BP-A.1 – Definition and implementation of the system BP-A.2 – Import of existing ID and ID attributes
Documentation of
requirements to the
ID service and the
system
BP-A.3 – ID service operations
Specification and
implementation of functions
and system incl. trust levels
and trust scoring
Operations as defined in
business processes A, B
Business process A
Definition, implementation
and maintenance of the ID
service
Business process B
Partner life cycle
management
Business process C
Identity management and
identity provisioning
Ext. ID
service
option)
Suica eID service
operations as
defined in business
process C
Request
Customer
permission
UC-C.1.2 –
Consolidation of IDc,
IDx, trust scoring
(preliminary candidates)
1. ID provider
dadarequest
UC-C.1.1 –Retrieval of
ID informationfrom
internal partners
UC-C.1.2 –
Consolidation of
IDc, IDx, trust
scoring (preliminary
candidates)
ID
Provider
data
request
UC-C.1.1 –
Retrieval of ID
information
from internal
partners
2. Notification
by partner
UC-C.3.4 – IDc
attribute value
updates from external
Identity Providers
UC-C.2.1 – Sign-in to
ID service account

9. MRD STEPS
1. Use cases and functional requirements
• Define remaining use cases
• Derive functional requirements to system components from use cases
2. Trust categories acc. to eIDAS
• Criteria for measuring trust of data enrolment → requires knowledge about
common procedures that have been used so far.
• Technical criteria acc. to eIDAS, BSI recommendations

10. The NFC Forum mark is registered in the U.S. and other countries.
THE FUTURE OF MOBILITY ENABLED BY NFC
Preeti Ohri Khemani, Infineon Technologies, NFCF MIT SIG Chair

11. THE FUTURE OF MOBILITY AS THE WORLD BECOMES
INCREASINGLY URBANIZED
● According to the United Nations, 55% of the global
population were city-dwellers in 2018; that number is
expected to grow to 68% within 30 years.*
● By 2030, the world is projected to have 43
megacities, each with 10+ million inhabitants
● Increasingly dense concentration of populations
poses challenges for urban mobility
● Urbanization also offers new opportunities for mobile
operators and their partners
● NFC technology can help cities overcome the
challenges and take advantage of the opportunities
*https://www.un.org/development/desa/publications/2018-revision-of-world-urbanization-prospects.html

12. NFC+MAAS=
URBAN MOBILITY SOLUTION
Easier transport access
More affordable, efficient public transport operation
Broader transport interoperability
Better, more up-to-the-minute commuter information
Better support for visitors and tourists
More frictionless commerce
Major mobility-related needs:
NFC-enabled Mobility-as-a-Service (MaaS) fulfills these needs

13. ENABLING MAAS & PURSUING NEW GROWTH
OPPORTUNITIES
Standardization and guidance on additional
higher system levels that interoperate to
provide more seamless user experience.
Cooperation between alliances and standards
bodies. The foundation for collaboration and
innovation has been laid by the NFC Forum
over the last 15 years.
Interoperability through open standards enables
any market player to employ a sustained and flexible
base layer of technology that ensures consistent
performance for an urban MaaS solution.

14. PAVING THE WAY TO A SEAMLESS TRAVEL EXPERIENCE
NFC Forum Certification Program paves the
way for MaaS because it confirms that
devices, tags, and public transport readers
are compliant with NFC Forum
specifications
NFC Forum certification offers benefits that help ensure seamless
travel experiences for both service providers and users
▪ Assured performance for your users
▪ Reduced customer support costs
▪ Increased ability to offer new, value-added services
STEPS TO CERTIFY

15. FUTURE OF MOBILITY NFC FORUM RESOURCES
The Future of Mobility Driven by NFC
NFC Transforms Urban
Mobility for Billions

16. NFC MOBILITY USE CASES
● Forward-thinking transport operators are already paving the way for MaaS and
enhanced mobility services
▪ Nobuo Nishioka, JR-EAST
▪ Louis Brosse, Wizway Mobile Ticketing
▪ Steve Holden, ITSO
▪ Nicole M. DuPuis, APTA
▪ Philippe Vappereau, Calypso
▪ Stephanie Depraz-Depland, Conduent