SlideShare a Scribd company logo
1 of 3
2 ©2022 CVS Health and/or one of its affiliates. Confidential and proprietary.
CVS Health Spoken RxTM
Easy access to
CVS/pharmacy
app via voice
commands
Easy “talking”
instructions
SpokenRxTM
will provide
the patient with
Prescription details by
‘talking’ to them
3 ©2022 CVS Health and/or one of its affiliates. Confidential and proprietary.
CVS Health Spoken RxTM
Accessibility and
independence are top
priorities for people with
visual impairments. It is our
objective to help these
patients in achieving their
personal goals and help
them on their path to better
health.
 New technology
 Building sustainable
technology
 Integrating with internal
systems
 New equipment
 Ease for patient
 Ease for 100K+ pharmacy
staff
 RFID space limitations
 Integrating RFID data
elements
 The ideas for the future
technology are endless
WHY did we create
Spoken RxTM
?
What were the
challenges?
What have we
learned?

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SpokenRX Use Case

  • 1.
  • 2. 2 ©2022 CVS Health and/or one of its affiliates. Confidential and proprietary. CVS Health Spoken RxTM Easy access to CVS/pharmacy app via voice commands Easy “talking” instructions SpokenRxTM will provide the patient with Prescription details by ‘talking’ to them
  • 3. 3 ©2022 CVS Health and/or one of its affiliates. Confidential and proprietary. CVS Health Spoken RxTM Accessibility and independence are top priorities for people with visual impairments. It is our objective to help these patients in achieving their personal goals and help them on their path to better health.  New technology  Building sustainable technology  Integrating with internal systems  New equipment  Ease for patient  Ease for 100K+ pharmacy staff  RFID space limitations  Integrating RFID data elements  The ideas for the future technology are endless WHY did we create Spoken RxTM ? What were the challenges? What have we learned?