This document discusses Novell's solutions for managing Virtual Desktop Infrastructure (VDI) and addresses key challenges such as cost, productivity, and user experience. It highlights Zenworks Asset, Configuration, and Application Management as tools to enable effective VDI deployment and management. The document positions Novell as a leader in integrated virtualization and endpoint management, emphasizing their expertise and comprehensive suite of services.

1. Virtual Desktop Infrastructure with
Novell Endpoint Management Solutions
®
Andy Philp Valentin Mihai
Product Manager Product Manager
Novell Inc. /aphilp@novell.com Novell Inc. /valentin.mihai@novell.com
Version 1.1

2. VDI and Novell Endpoint Management ®
VDI Adoption Cycle
Virtual Desktop Infrastructure
Peak of Inflated Expectations
Trough of Disillusionment
Novell and VDI
VDI climbs the Slope of
Enlightenment
Next stop – Plateau of Productivity Figure 1.1 - The Gartner Hype Cycle
2 © Novell, Inc. All rights reserved.

3. VDI and Novell Endpoint Management ®
Peak of Inflated Expectations
Management “Silos”
Machines,
Provisioning applications and
users
Deskside visits
Support Patches and updates Total cost of maintaining
and managing a PC
environment is $3,000 to
Data Data backup $5,000 + per device*
Recovery Hardware failure Gartner 2007
Enforce policies
Security Compliance & audit
Complexity increases with
multiple sites, geographies,
languages and time zones
Power Rising energy costs
3 © Novell, Inc. All rights reserved.

4. VDI and Novell Endpoint Management ®
Trough of Disillusionment
End-user environment moves into the data center
End-user experience sub-optimal
End users not aligned with business requirement
Storage requirements explode
Complex multiple vendor solutions involved for VDI
Computing environments need to be fluid/dynamic based
on the users' role
4 © Novell, Inc. All rights reserved.

5. VDI and Novell Endpoint Management ®
Trough of Disillusionment (cont.)
Now have two environments to manage with
two different tools
Immature technologies
Costs are out of control
Manual processes requirement Lack of integration
Lack of configuration management, security and Identity
integration
5 © Novell, Inc. All rights reserved.

6. VDI is Much More than Virtualization
Security / GRC Systems Management Virtualization
Role Engineering Asset Discovery Hypervisor Platform
Identity Management Application Usage Load Balancing
Access/Session Configuration Dynamic Build / Recycle
Management Management Process
Endpoint Security Ongoing Capacity Pool Monitoring and
Planning Management
Patch Management
(desktops/hosts) Application Packaging
(virtualization)
Forensics (snapshotting)
Application Deployment
Access
Certification/Compliance Storage Management
Anti-virus CMDB integration and
management
6 © Novell, Inc. All rights reserved.

7. Three Key Questions on VDI Adoption
How do I prepare
for VDI?
How do I Iprepare VDI
How do adopt a
framework?
for VDI?
How do I keep VDI
users productive?
7 © Novell, Inc. All rights reserved.

8. ZENworks has The Answers ®
How do I prepare ZENworks Asset
®
for VDI? Management
How do I Iprepare VDI
How do adopt a ZENworks Configuration
®
framework?
for VDI? Management
How do I keep VDI ZENworks Application
®
users productive? Virtualization
8 © Novell, Inc. All rights reserved.

9. How Do I Prepare for VDI?
• Complete view of IT assets
Asset – Automate hardware and software Inventory
Management – Unmatched accuracy powered by patented
Tracking
Usage technology
– Track software usage trends
– Clear picture of software license compliance
Configuration – Detailed and custom reporting
Management
Standardization – Central repository for contracts
Optimization
Application
Virtualization
Self-contained
Applications
9 © Novell, Inc. All rights reserved.

10. ZENworks Asset Management ®
Benefits in a VDI world
• Achieve true license compliance through automation
– Software cost avoidance and reduction
> Re-allocate existing licenses
> Better informed vendor negotiations
– Risk mitigation
> Avoid fines, litigation and bad PR
• Assessment tool
– Profiling application usage for users
– Build a clear picture of the required user environment for each
role
– Identify hardware candidates for re-purposing
–
10 © Novell, Inc. All rights reserved.

11. How Do I Adopt a VDI Framework?
•Increase productivity
Asset – Personalized work environment for each user
Management – Access to software, data and resources where
Tracking
Usage ever user works
– Self healing applications
– Fewer calls and waiting on help desk
Configuration – Increase user to administrator ratios
Management
Standardization – React more quickly to change
Optimization
•Integrated management
– Change and configuration management
Application – Software and patch distribution
Virtualization – Asset Management
Self-contained
Applications – Remote management
11 © Novell, Inc. All rights reserved.

12. ZENworks Configuration Management ®
Benefits in a VDI world
• User-centric management
– The device and connection method becomes transparent
– User experiences the same look and feel and has access to the same
tools
• Standardised administration
– Ease the migration from physical to virtual
– Use one management framework for endpoints
• Flexibility and support for heterogeneity
– ZENworks can manage in all types of VDI environment
• Strong remote management capabilities
– We can no longer rely of visiting the desktop.
– Remote control based on the user's identity
12 © Novell, Inc. All rights reserved.

13. How Do I Keep VDI Users Productive?
•Simplified application delivery
Asset – Isolated from Operating System
Management – Simple de-provisioning process
Tracking
Usage – Supports streaming
– Tight integration with ZENworks Configuration
®
Management
Configuration
•Increase security posture of devices
Management
Standardization – No need for admin rights
Optimization
– Desktops can be tightly locked down
• Control application sprawl
Application – Limit applications to managed devices
Virtualization – Expire application
Self-contained
Applications
13 © Novell, Inc. All rights reserved.

14. ZENworks Application Virtualization ®
Benefits in a VDI world
• Eliminates application dependencies from underlying OS
– applications can become part of the user's “profile”
– helps compartmentalize the user environment in OS, Data and Applications
• Standardize applications for all user computing environments
– applications become portable
– same application package can be delivered in VDI, traditional desktop, client-
side virtualization, or on removable media
• Accelerates and simplifies provisioning of the user
environment
– no need for reboots or lengthy installs
– application OS dependencies can be packaged together (no need to worry if
.NET is installed)
14 © Novell, Inc. All rights reserved.

15. Endpoint Disciplines Still Apply to VDI
15 © Novell, Inc. All rights reserved.

16. Novell and VDI Offering Approach
®
SERVICES & SUPPORT
SINGLE PANE OF GLASS
IDENTITY & POLICY
DESKTOP & SECURITY
Software
Compliance
Role and Profile
Management Open virtualization
DATACENTER
Configuration
Workload (vm) Management
Application
Usage
Management
Grid Leading brands
Orchestration
Workload PLATFORM
Migration Physical O/S
p-v,v-v,v-p Monitoring Application
Software and
Host/Hypervisor Packaging and
Virtualization Automated Lifecycle
Guest O/S Workload
Hardware Ongoing Protection
Discovery Capacity and Forensics
Planning
Storage
Management Patch
Reporting
One vendor
Compliance and Distribution
and Endpoint Session
Security Brokering and
Access
Management
16 © Novell, Inc. All rights reserved.

17. Novell and VDI Lifecycle Overview
®
Business
Service Single pane Helpdesk view
Management to manage environment
Novell Identity
® Novell Access
®
Identity Vault Manager Manager ™
Authenticates user and authorizes
access based on role
Manager hires and
registers new
developer/user PlateSpin Workload
Management
Provisions access
and associates roles Dynamically assembles and
starts client virtual machine
based on role and policy
Developer/User Xen
logs into secure URL
Hosts the user
virtual desktop
Novell ZENworks
® ®
Dynamically manages user
environment and application
PlateSpin Workload Novell Access
Management Manager
Terminates user session
17 © Novell, Inc. All rights reserved.

18. Novell REDI Integrated Architecture
®
Home Office ThinClient
Users SLED Client Re-purposed Mac Client
Novell Access Manager ™
Existing Desktop Infrastructure Existing Novell XenKVMESX Server Farm
Identity Identity
System Manager
Managed
PlateSpin Orchestrate
Novell Virtual
ZENworks ®
Desktops
Novell
®
ZAV
Novell File Management Suite
User Data Storage Infrastructure Storage Infrastructure
Shared
Mapped File User Profile Running Master VM User Data
Application
Drives Servers Servers VMs Images Drives
Drive
18 © Novell, Inc. All rights reserved.

19. Why Consider Novell ? ®
Security / GRC Systems Management Virtualization
● Novell Identity Manager
®
● Novell ZENworks ®
● SUSE Linux Enterprise
®
➔ Leader by all Analysts ➔ 44 million seats ➔ 3,000+ ISVs
➔ Industry pioneer (10+ yrs) ➔ 32,000 customers ➔ Five years with Xen
● Novell Access Manager
®
™ ➔ Heterogeneous mgmt. ➔ Microsoft Interoperability
(Web/session) ➔ 14-year suite (v10) ➔ Integrated support
➔ Leader by all Analysts ➔ Industry pioneer/leader ● PlateSpin Workload
®
● Novell Sentinel (optional)
™
Management
Identity device and location
®
➔
➔ GRC auditing system based management ➔ 7,000 customers
● Novell Endpoint Security ➔ Asset, endpoint, config, ➔ Industry leadership
patch and application
➔ part of the Novell ®
virtualization
● Hypervisor Neutrality
ZENworks family
®
➔ Single-agent architecture
● Novell Access Governance
Suite ● Business Service
Management (optional)
➔ BSM Industry leader
19 © Novell, Inc. All rights reserved.

20. Demo
• ZENworks managing: ®
– Remote VDI
– Client-side VDI
– Application Streaming
20 © Novell, Inc. All rights reserved.

21. Questions?
21 © Novell, Inc. All rights reserved.

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