The document outlines Novacoast's approach to the rapid deployment of Novell Zenworks Configuration Management, detailing typical features such as help desk, user/workstation management, and application management. It describes a structured methodology that encompasses designing infrastructure, configuring system settings, and implementing application bundles, emphasizing preparation and pilot testing for effective deployment. Additionally, it includes information about system requirements and challenges associated with deployment, along with a disclaimer regarding the proprietary nature of the content.

1. Rapid Deployment of Novell ZENworks ® ®
Configuration Management
Larry Stein Jim Gerken
SRM Practice Manager Identity Practice Manager
Novacoast, Inc/lstein@novacoast.com Novacoast, Inc/jgerken@novacoast.com

2. Presenter
Larry Stein
lstein@novacoast.com
ZENworks Practice Manager
®
The ZENworks Practice at Novacoast specializes in
®
ZENworks installation/configuration, universal imaging
and application packaging
2 © Novell, Inc. All rights reserved.

3. Novacoast, Inc.
Novacoast is an IT professional services and product
development company. We offer organizations our
technological experience so they can make informed
decisions and avoid costly IT mistakes.
We combine our customers' expertise with our
technical knowledge to rapidly deploy fixed cost
solutions customized for their environment.
Novacoast is a Novell Platinum Solutions provider.
®
With headquarters in California, we deliver services
nationally.
3 © Novell, Inc. All rights reserved.

4. Agenda
Deploying and Implementing
ZENworks Configuration Management
®
Strategies from Novacoast's
Rapid Deployment Methodology
Demonstration
Questions and Answers
4 © Novell, Inc. All rights reserved.

5. ZENworks Configuration Management ®
Typical Features to be Deployed
• Help desk features
– Remote management and diagnostics
– Reporting
– Inventory/Asset Management
– Patch Management
• User/Workstation management
– Dynamic local user
– User and workstation policies
5 © Novell, Inc. All rights reserved.

6. ZENworks Configuration Management ®
Typical Features to be Deployed (cont.)
• Workstation imaging
– Attended and unattended OS delivery
– Third Party Imaging
– Custom imaging menu
• Application management
– Distribution of applications
– Self healing
– Virtualized Applications
6 © Novell, Inc. All rights reserved.

7. Challenges
For a Successful Deployment
Time
Resources
Experience
Cost
7 © Novell, Inc. All rights reserved.

8. Novacoast
Rapid Deployment of ZENworks Methodology ®
1. Design infrastructure
2. Install server-side software
3. Configure system settings and user source(s)
4. Create policies
5. Create and customize universal image
6. Create application bundles
7. Implement, verify, and finalize in pilot group
8. Replicate to other groups
8 © Novell, Inc. All rights reserved.

9. Design Infrastructure
Choose Server and Database Platforms
Server platform
– Windows Server 2003/2008 Enterprise or Standard
– SUSE Linux Enterprise Server 10 /11
®
– Novell Open Enterprise Server 2 (Linux)
®
Database platform and type
– Sybase SQL iAnywhere 10.0 (included)
– Sybase SQL Anywhere 10.0
– Microsoft SQL 2005
– Oracle 10g Standard - 10.2.0.1.0
9 © Novell, Inc. All rights reserved.

10. Design Infrastructure
Which Edition of ZENworks Configuration Management?
®
Enterprise Advanced Standard
Configuration Management Configuration Management Configuration Management
Handheld Management Handheld Management
Linux Management Linux Management
Patch Management Patch Management
EndPoint Management
Asset Management
10 © Novell, Inc. All rights reserved.

11. Design Infrastructure
Choose Number of Servers
• Database server
– Separate server is best practice (included Sybase
can be installed externally)
• Primary servers
– Multiple primary servers reduce workload on main
server and provide fault-tolerance
• Satellite servers
– For remote sites or to relieve load on primary
servers
11 © Novell, Inc. All rights reserved.

12. Configure System Settings
and User Source(s)
• Content
– Content blackout schedule
– Content replication
• Device Management
– Logging
– Refresh Schedule
– Agent and System Update Settings
– ZENworks Explorer Configuration
®
– Preboot services
– Remote Management
12 © Novell, Inc. All rights reserved.

13. Configure System Settings
and User Source(s) (cont.)
• Discovery and Deployment
– Discovery and proxy settings
• Event and Messaging
– Cleanup, SMTP settings
• Infrastructure Management
– Closest server
– System update download schedule
13 © Novell, Inc. All rights reserved.

14. Configure System Settings
and User Source(s) (cont.)
• Inventory
– Inventory settings and scheduling
– Collection data form and schedule
• Administrators
– Define administrators and their roles
• User Sources
– Link to authoritative directory (AD, eDirectory )
™
14 © Novell, Inc. All rights reserved.

15. Define Policies
• Browser bookmarks policy
• Dynamic local user policy
• Local file rights policy
• Printer policy
• Remote management policy
• Roaming profile policy
• SNMP policy
• Windows group policy
• ZENworks explorer configuration policy
®
15 © Novell, Inc. All rights reserved.

16. Implementation
Configure Application Bundles
Simple Applications
MSI
AdminStudio
Migration Utility
ZENworks App
®
Virtualization
16 © Novell, Inc. All rights reserved.

17. Implementation
Configure Workstation OS Image
• Base OS image
– Sysprep'd generic OS installation
• Addon image for company-specific settings
– Novell Client , ZENworks Agent
™
®
– Any Windows customizations
• Addon image for workstation model
– Drivers and utilities
• Other considerations
– HAL – ACPI, ACPI_MP, ACPI_UP, Hyperthreading
– Intel/AMD processor
17 © Novell, Inc. All rights reserved.

18. Pilot
Deploy to Pilot Users
• Add associations for applications and
policies
• Re-image workstation or install ZCM Agent
– Migrate personal settings
• Discover workstations/deploy ZCM agent
18 © Novell, Inc. All rights reserved.

19. Pilot
Evaluate Pilot Group
Realistically evaluate success
with pilot group
Make modifications as necessary
19 © Novell, Inc. All rights reserved.

20. Demonstration

22. Unpublished Work of Novell, Inc. All Rights Reserved.
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General Disclaimer
This document is not to be construed as a promise by any participating company to develop, deliver, or market a
product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in
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