VDI Performance
Assessment
Moving
Desktop Virtualization
from Test to Best
Contact eG: webinar@eginnovations.com

Presenters
Bala Vaidhinathan (eG Innovations)
Rick Ruskin (eG Innovations)
About eG Innovations
                               eG Innovations helps you to dramatically simplify, accelerate,
                                and optimize performance management across mission-critical
                                virtual, cloud and physical IT environments
  Performance Assurance        Only eG Innovations award-winning root-cause diagnosis
        Made Easy               technology can automatically pinpoint performance issues by
                                auto-correlating the user’s service experience with the
                                underlying infrastructure and application components
                               Deliver exceptional performance, user productivity, and ROI

               Worldwide New York, New Jersey, Boston, Chicago, Los Angeles, Dallas, Austin,
                Locations Singapore, London, Chennai
               Customers Over 1,000 customers worldwide
         Certifications &
         Sample Awards




© eG Innovations, Inc | www.eginnovations.com
Customer Success




© eG Innovations, Inc | www.eginnovations.com
Why Do VDI Rollouts Fail?
        (and what you can do about it)


                                            Rick Ruskin
                                            Vice President Sales
                                            eG Innovations
                                            Rick.Ruskin@eginnovations.com




© eG Innovations, Inc | www.eginnovations.com
Agenda
         VDI Performance Challenges
         VDI Performance Assessment
             vs. Desktop Assessment
         Assessment Deliverables
         Assessment Benefits
         Q&A

© eG Innovations, Inc | www.eginnovations.com
The VDI Adoption Stages


       VDI                       VDI               VDI                  VDI
       Test                      Pilot          Production          Acceleration
 - Deploy on                 - A few hundred    - Thousands
   a few dozen                 desktops           of desktops        - 100,000
   desktops                  - Test             - Decide               desktops
 - Typically                   technology         between VDI,       - Reap the
   use free                    feasibility        XenApp, others       benefits of VDI
   licenses                  - Small            - Expect to see      - VDI is mission
   (VMware,                    workgroup          benefits of VDI      critical
   Citrix, …)                  rollout            including ROI



© eG Innovations, Inc | www.eginnovations.com
The Broken VDI Deployment Cycle
                                                            Assess
          Why VDI                                          Desktops
         Rollouts Fail

- Much focus on early stages                    Maintain               Plan
  and on desktop layer
- Over-confidence in VDI
  performance
- Performance issues are
  re-mediated after the fact
                                                 Re-
- No visibility into infrastructure                                   Design
                                                Mediate
- Fixing performance issues
  downstream is costly
  & it doesn’t scale                                       Deploy



© eG Innovations, Inc | www.eginnovations.com
VDI Performance Challenges
                                                         User Frustration

                                                                IT Talent
    “Traditional management                                     Shortage
        tools and desktop
        assessments fail to
                                              VDI                  High
       address today’s VDI
                                          Performance
     performance challenges:               Challenges              downtime
      too complex, too slow,
          too costly, too
    fragmented, too manual.”                                   Complexity &
                                                               Fragmentation

                                                        Cost overrun
© eG Innovations, Inc | www.eginnovations.com
VDI Performance Pain
                                                50% of all desktop
                                                virtualization projects
                                                stall or fail for 2 reasons:
                                                 1) Unacceptable End
                                                    User Performance
                                                 2) Cost Overruns

                                                  “Traditional management tools and
                                                   desktop assessments are failing to
                                                     deliver VDI performance, user
                                                      acceptance and scalability.”



© eG Innovations, Inc | www.eginnovations.com
Audience Poll

         What is your biggest VDI pain?
              – User acceptance / user experience
              – Cost control / ROI
              – Performance issues
              – Deployment complexity
              – Lack of VDI management tools
              – VDI expertise
              – other


© eG Innovations, Inc | www.eginnovations.com
Virtual Desktops
          20%                                               Endpoints | User Workspace
                                                           Management | Desktop Mgmt

    Complexity
    Investment
    Performance
     impact
    Technology
     choices
    Opportunities
     for Problems                         Virtual Desktop
                                            Infrastructure
     80%
© eG Innovations, Inc | www.eginnovations.com
                                                Connection Brokers | Provisioning Servers
                                                Profile Servers | Storage | Network | Apps
VDI Assessments by Stage
Virtual Desktop                           VDI Performance Assessment
  Assessment                                      (end-to-end)


       VDI                       VDI                VDI             VDI
       Test                      Pilot           Production     Acceleration




© eG Innovations, Inc | www.eginnovations.com
Virtual Desktop Assessment vs.
        VDI Performance Assessment
Virtual Desktop Assessment                      VDI Performance Assessment
Typically, when you are about to start          Throughout the life span of your virtual
desktop virtualization (focus: pre-             desktop deployment (focus: performance
deployment planning) – often free               assurance and remediation, right-sizing)
Benchmark usage of physical desktops in         Benchmark your virtual desktop
the enterprise                                  infrastructure – every layer, every tier

Identify popular desktop applications, usage Baseline current usage patterns and trends
patterns , power on times                    of your infrastructure (focus beyond the
                                             desktop)
Identify which desktops can be virtualized,     Identify where your performance
which cannot                                    bottlenecks lie in the VDI infrastructure and
                                                how you can scale your rollouts, ensuring
                                                ROI

            VDI Performance Assessments and Desktop Assessments solve
            different problems. They are complementary – not competing.
© eG Innovations, Inc | www.eginnovations.com
VDI Performance Assessment
        with eG Perform


                                            Bala Vaidhinathan
                                            CTO
                                            eG Innovations
                                            Bala@eginnovations.com




© eG Innovations, Inc | www.eginnovations.com
WHAT: eG VDI Performance Assessment
 Take your VDI from test to best
 Designed to help companies overcome existing VDI
  performance and cost challenges and mitigate the risk
  of future problems
 Overcome adoption issues and seamlessly scale up
 Provides deep visibility – every VDI tier, every layer
 Alerts, analytics, reports, baselines, insights,
  recommendations, optimization for VDI
 Integrated with eG-on-Tap cloud-based performance
  management service
 Offered by eG Innovations and its partners

© eG Innovations, Inc | www.eginnovations.com
WHO are Ideal Candidates for a
        VDI Performance Assessment
 You are moving from pilot to deployment and want
  to mitigate risk of VDI failure downstream (from
  test to best)
 You are already in production and need to
  remediate existing VDI performance and/or
  scalability issues (users are complaining)
 You are stuck in the gap between pilot an
  production and cant scale due to bottlenecks
 You want to optimize user experience and maximize
  infrastructure utilization while keeping ROI high

© eG Innovations, Inc | www.eginnovations.com
HOW:
        4-Step VDI Performance Assessment


• Goals
                                 Deploy         • Metrics
                                                                   Review
• Scope                    • Performance        • Patterns     • Audit Report
• Systems                    Assurance          • Benchmarks   • Analysis
                             Platform                          • Bottlenecks
         Plan                                      Analyze


                         VDI Assessments delivered by
                     eG partners & eG Professional Services


© eG Innovations, Inc | www.eginnovations.com
VDI Performance Assessment w/ eG Enterprise
                End User                   Service               Infrastructure
               Experience                Performance              Performance


                                                 Trading
                                                               Connection
                                                                 Brokers         Storage
                                                Accounting


                                                  Online
                                                 Banking          Network
                                                                              Applications
                                                 Patient
                                                 records


                                                    ...        Virtualization
                                                                            Profile Servers



       User
    Experience              Total
                                        eG Enterprise                                  Right-Sizing
                                                                                       & Capacity
    Management                                                 Automated                Planning
                        Performance
                                                 Pre-emptive   Diagnosis
                          Visibility               Alerting

© eG Innovations, Inc | www.eginnovations.com
Assessment Deliverables
 VDI Performance Assessment Reports:
      – Enhance User Experience
      – Total visibility into infrastructure and services
      – Baseline VDI density, demand, usage and the
        infrastructure
      – Identify performance stress points and user
        experience issues
      – Identify capacity bottlenecks to VDI use and
        expansion
      – In-depth visibility into user sessions and applications
© eG Innovations, Inc | www.eginnovations.com
VDI Infrastructure & Service Health
         Know which tiers
         are working and
          which are not.




                                                                 Root-cause
                                                      The effect of the problem


            Deep visibility into every layer, every tier, & service-based auto-
           correlation enable rapid/accurate diagnosis of performance issues.

© eG Innovations, Inc | www.eginnovations.com
Isolate Performance Issues

                                                  Other affected Layers


                                                Root-cause Layer




                                                           The actual problem
                                                            within the layer




                Layer Model enables you to rapidly isolate and demarcate
                        performance issues at different layers.


© eG Innovations, Inc | www.eginnovations.com
Understand User Experience
                                                        Know how user
                                                         experience is
                                                           impacted




                                                Know when and
                                                  where it is
                                                   impacted




© eG Innovations, Inc | www.eginnovations.com
Understand User Latency
Top 10 Desktops
based on latency




                When you have user experience issues, is it due to Latency?
                                And who is Impacted?

 © eG Innovations, Inc | www.eginnovations.com
Understand User Behavior



                                                        Top Users based
                                                         on activity and
                                                           impact on
                                                           resources




             Know usage patterns and trends for effective capacity planning.


© eG Innovations, Inc | www.eginnovations.com
Get More Out of Your VDI Investment




                                  A few of the servers
                                  are handling most of
                                      the sessions



                            Track user sessions on each server
                           to identify performance bottlenecks

© eG Innovations, Inc | www.eginnovations.com
Understand Applications Usage




                Understand application usage patterns and trends to
               effectively size the environment and maximize resources


© eG Innovations, Inc | www.eginnovations.com
Automatic Baselining


            Baseline


                                                             Actual Metric




         Multi-level auto-baselining of the environment helps you automatically
               identify trends and pro-actively isolate performance issues.


© eG Innovations, Inc | www.eginnovations.com
Event Analysis




            Event analysis gives you a perspective of the type and frequency
                    of Performance Issues in the VDI environment
© eG Innovations, Inc | www.eginnovations.com
Understand VM Sprawl


                                                A few of the systems have not been
                                                   powered on for over a month




             Avoid wasted resources due to VM Sprawl and achieve a more
                                efficient environment

© eG Innovations, Inc | www.eginnovations.com
Real-Time VDI Overview
                                                                        CPU bottleneck
                                                                          identified




                           Isolate bottlenecks to growth in real-time
© eG Innovations, Inc | www.eginnovations.com
Understand Peak Utilization


Identify Peak demand and the
       time of demand




© eG Innovations, Inc | www.eginnovations.com
VDI Demand vs Consumption




             Understanding Desktop Demand vs VDI infrastructure resource
                         consumption during peak Demand

© eG Innovations, Inc | www.eginnovations.com
Know How to Invest Wisely




                                                         Memory bottleneck
                                                        preventing addition of
                                                           more Desktops



             Identify and resolve VDI bottlenecks and excess capacity
                         and right-size your environment.

© eG Innovations, Inc | www.eginnovations.com
Assess Users, Not Just VMs




              See performance issues at the user level so you can fix
             and right-size your VDI environment for user satisfaction.


© eG Innovations, Inc | www.eginnovations.com
Deep Visibility Into Sessions

                                         CPU usage inside a
                                       virtual desktop is high




© eG Innovations, Inc | www.eginnovations.com
Deep Visibility Into Sessions


           The top CPU process is
           Windows Media Player.
           The user is watching a
                 movie 




                              Accelerate problem resolution
                    by understanding why a VM is consuming resources.

© eG Innovations, Inc | www.eginnovations.com
VDI Performance Assessment Benefits
                                                                User Satisfaction


                                                                      IT Productivity

       “Dramatically simplify and
      accelerate VDI performance                                           Higher
                                                    VDI
             management.                        Performance                service
       Deliver peak performance,                 Assurance                 uptime
       user satisfaction and ROI.”

                                                                      Simplicity

                                                              Cost control & ROI

© eG Innovations, Inc | www.eginnovations.com
Better ROI & Better Performance



                                                20%
                                                 more
                                                  users
                                                   per
                                                physical
                                                 server



© eG Innovations, Inc | www.eginnovations.com
What VDI Environments are Supported?
         ESX Platform, VMware View, XenServer platform,
          XenDesktop
         9+ virtualization platforms incl. Hyper-V, VMware
          vSphere, Citrix, RHEV
         150+ application components incl. application
          servers, databases, connection brokers, web servers,
          terminals, messaging, email, profile servers (incl.
          Citrix, RES, AppSense), enterprise applications and
          more
         10+ operating systems
         Network, storage & computing hardware
         … and more (ask us)

© eG Innovations, Inc | www.eginnovations.com
Ask the Experts …




                                                &

© eG Innovations, Inc | www.eginnovations.com
Let’s Talk Next Steps
 More details
      www.eginnovations.com/vdi-assessment

 Send an Email
      webinar@eginnovations.com

 Call Us
      +1 732-794-1259
© eG Innovations, Inc | www.eginnovations.com

VDI Performance Assessment

  • 1.
    VDI Performance Assessment Moving Desktop Virtualization fromTest to Best Contact eG: webinar@eginnovations.com Presenters Bala Vaidhinathan (eG Innovations) Rick Ruskin (eG Innovations)
  • 2.
    About eG Innovations  eG Innovations helps you to dramatically simplify, accelerate, and optimize performance management across mission-critical virtual, cloud and physical IT environments Performance Assurance  Only eG Innovations award-winning root-cause diagnosis Made Easy technology can automatically pinpoint performance issues by auto-correlating the user’s service experience with the underlying infrastructure and application components  Deliver exceptional performance, user productivity, and ROI Worldwide New York, New Jersey, Boston, Chicago, Los Angeles, Dallas, Austin, Locations Singapore, London, Chennai Customers Over 1,000 customers worldwide Certifications & Sample Awards © eG Innovations, Inc | www.eginnovations.com
  • 3.
    Customer Success © eGInnovations, Inc | www.eginnovations.com
  • 4.
    Why Do VDIRollouts Fail? (and what you can do about it) Rick Ruskin Vice President Sales eG Innovations Rick.Ruskin@eginnovations.com © eG Innovations, Inc | www.eginnovations.com
  • 5.
    Agenda  VDI Performance Challenges  VDI Performance Assessment vs. Desktop Assessment  Assessment Deliverables  Assessment Benefits  Q&A © eG Innovations, Inc | www.eginnovations.com
  • 6.
    The VDI AdoptionStages VDI VDI VDI VDI Test Pilot Production Acceleration - Deploy on - A few hundred - Thousands a few dozen desktops of desktops - 100,000 desktops - Test - Decide desktops - Typically technology between VDI, - Reap the use free feasibility XenApp, others benefits of VDI licenses - Small - Expect to see - VDI is mission (VMware, workgroup benefits of VDI critical Citrix, …) rollout including ROI © eG Innovations, Inc | www.eginnovations.com
  • 7.
    The Broken VDIDeployment Cycle Assess Why VDI Desktops Rollouts Fail - Much focus on early stages Maintain Plan and on desktop layer - Over-confidence in VDI performance - Performance issues are re-mediated after the fact Re- - No visibility into infrastructure Design Mediate - Fixing performance issues downstream is costly & it doesn’t scale Deploy © eG Innovations, Inc | www.eginnovations.com
  • 8.
    VDI Performance Challenges User Frustration IT Talent “Traditional management Shortage tools and desktop assessments fail to VDI High address today’s VDI Performance performance challenges: Challenges downtime too complex, too slow, too costly, too fragmented, too manual.” Complexity & Fragmentation Cost overrun © eG Innovations, Inc | www.eginnovations.com
  • 9.
    VDI Performance Pain 50% of all desktop virtualization projects stall or fail for 2 reasons: 1) Unacceptable End User Performance 2) Cost Overruns “Traditional management tools and desktop assessments are failing to deliver VDI performance, user acceptance and scalability.” © eG Innovations, Inc | www.eginnovations.com
  • 10.
    Audience Poll  What is your biggest VDI pain? – User acceptance / user experience – Cost control / ROI – Performance issues – Deployment complexity – Lack of VDI management tools – VDI expertise – other © eG Innovations, Inc | www.eginnovations.com
  • 11.
    Virtual Desktops 20% Endpoints | User Workspace Management | Desktop Mgmt  Complexity  Investment  Performance impact  Technology choices  Opportunities for Problems Virtual Desktop Infrastructure 80% © eG Innovations, Inc | www.eginnovations.com Connection Brokers | Provisioning Servers Profile Servers | Storage | Network | Apps
  • 12.
    VDI Assessments byStage Virtual Desktop VDI Performance Assessment Assessment (end-to-end) VDI VDI VDI VDI Test Pilot Production Acceleration © eG Innovations, Inc | www.eginnovations.com
  • 13.
    Virtual Desktop Assessmentvs. VDI Performance Assessment Virtual Desktop Assessment VDI Performance Assessment Typically, when you are about to start Throughout the life span of your virtual desktop virtualization (focus: pre- desktop deployment (focus: performance deployment planning) – often free assurance and remediation, right-sizing) Benchmark usage of physical desktops in Benchmark your virtual desktop the enterprise infrastructure – every layer, every tier Identify popular desktop applications, usage Baseline current usage patterns and trends patterns , power on times of your infrastructure (focus beyond the desktop) Identify which desktops can be virtualized, Identify where your performance which cannot bottlenecks lie in the VDI infrastructure and how you can scale your rollouts, ensuring ROI VDI Performance Assessments and Desktop Assessments solve different problems. They are complementary – not competing. © eG Innovations, Inc | www.eginnovations.com
  • 14.
    VDI Performance Assessment with eG Perform Bala Vaidhinathan CTO eG Innovations Bala@eginnovations.com © eG Innovations, Inc | www.eginnovations.com
  • 15.
    WHAT: eG VDIPerformance Assessment  Take your VDI from test to best  Designed to help companies overcome existing VDI performance and cost challenges and mitigate the risk of future problems  Overcome adoption issues and seamlessly scale up  Provides deep visibility – every VDI tier, every layer  Alerts, analytics, reports, baselines, insights, recommendations, optimization for VDI  Integrated with eG-on-Tap cloud-based performance management service  Offered by eG Innovations and its partners © eG Innovations, Inc | www.eginnovations.com
  • 16.
    WHO are IdealCandidates for a VDI Performance Assessment  You are moving from pilot to deployment and want to mitigate risk of VDI failure downstream (from test to best)  You are already in production and need to remediate existing VDI performance and/or scalability issues (users are complaining)  You are stuck in the gap between pilot an production and cant scale due to bottlenecks  You want to optimize user experience and maximize infrastructure utilization while keeping ROI high © eG Innovations, Inc | www.eginnovations.com
  • 17.
    HOW: 4-Step VDI Performance Assessment • Goals Deploy • Metrics Review • Scope • Performance • Patterns • Audit Report • Systems Assurance • Benchmarks • Analysis Platform • Bottlenecks Plan Analyze VDI Assessments delivered by eG partners & eG Professional Services © eG Innovations, Inc | www.eginnovations.com
  • 18.
    VDI Performance Assessmentw/ eG Enterprise End User Service Infrastructure Experience Performance Performance Trading Connection Brokers Storage Accounting Online Banking Network Applications Patient records ... Virtualization Profile Servers User Experience Total eG Enterprise Right-Sizing & Capacity Management Automated Planning Performance Pre-emptive Diagnosis Visibility Alerting © eG Innovations, Inc | www.eginnovations.com
  • 19.
    Assessment Deliverables  VDIPerformance Assessment Reports: – Enhance User Experience – Total visibility into infrastructure and services – Baseline VDI density, demand, usage and the infrastructure – Identify performance stress points and user experience issues – Identify capacity bottlenecks to VDI use and expansion – In-depth visibility into user sessions and applications © eG Innovations, Inc | www.eginnovations.com
  • 20.
    VDI Infrastructure &Service Health Know which tiers are working and which are not. Root-cause The effect of the problem Deep visibility into every layer, every tier, & service-based auto- correlation enable rapid/accurate diagnosis of performance issues. © eG Innovations, Inc | www.eginnovations.com
  • 21.
    Isolate Performance Issues Other affected Layers Root-cause Layer The actual problem within the layer Layer Model enables you to rapidly isolate and demarcate performance issues at different layers. © eG Innovations, Inc | www.eginnovations.com
  • 22.
    Understand User Experience Know how user experience is impacted Know when and where it is impacted © eG Innovations, Inc | www.eginnovations.com
  • 23.
    Understand User Latency Top10 Desktops based on latency When you have user experience issues, is it due to Latency? And who is Impacted? © eG Innovations, Inc | www.eginnovations.com
  • 24.
    Understand User Behavior Top Users based on activity and impact on resources Know usage patterns and trends for effective capacity planning. © eG Innovations, Inc | www.eginnovations.com
  • 25.
    Get More Outof Your VDI Investment A few of the servers are handling most of the sessions Track user sessions on each server to identify performance bottlenecks © eG Innovations, Inc | www.eginnovations.com
  • 26.
    Understand Applications Usage Understand application usage patterns and trends to effectively size the environment and maximize resources © eG Innovations, Inc | www.eginnovations.com
  • 27.
    Automatic Baselining Baseline Actual Metric Multi-level auto-baselining of the environment helps you automatically identify trends and pro-actively isolate performance issues. © eG Innovations, Inc | www.eginnovations.com
  • 28.
    Event Analysis Event analysis gives you a perspective of the type and frequency of Performance Issues in the VDI environment © eG Innovations, Inc | www.eginnovations.com
  • 29.
    Understand VM Sprawl A few of the systems have not been powered on for over a month Avoid wasted resources due to VM Sprawl and achieve a more efficient environment © eG Innovations, Inc | www.eginnovations.com
  • 30.
    Real-Time VDI Overview CPU bottleneck identified Isolate bottlenecks to growth in real-time © eG Innovations, Inc | www.eginnovations.com
  • 31.
    Understand Peak Utilization IdentifyPeak demand and the time of demand © eG Innovations, Inc | www.eginnovations.com
  • 32.
    VDI Demand vsConsumption Understanding Desktop Demand vs VDI infrastructure resource consumption during peak Demand © eG Innovations, Inc | www.eginnovations.com
  • 33.
    Know How toInvest Wisely Memory bottleneck preventing addition of more Desktops Identify and resolve VDI bottlenecks and excess capacity and right-size your environment. © eG Innovations, Inc | www.eginnovations.com
  • 34.
    Assess Users, NotJust VMs See performance issues at the user level so you can fix and right-size your VDI environment for user satisfaction. © eG Innovations, Inc | www.eginnovations.com
  • 35.
    Deep Visibility IntoSessions CPU usage inside a virtual desktop is high © eG Innovations, Inc | www.eginnovations.com
  • 36.
    Deep Visibility IntoSessions The top CPU process is Windows Media Player. The user is watching a movie  Accelerate problem resolution by understanding why a VM is consuming resources. © eG Innovations, Inc | www.eginnovations.com
  • 37.
    VDI Performance AssessmentBenefits User Satisfaction IT Productivity “Dramatically simplify and accelerate VDI performance Higher VDI management. Performance service Deliver peak performance, Assurance uptime user satisfaction and ROI.” Simplicity Cost control & ROI © eG Innovations, Inc | www.eginnovations.com
  • 38.
    Better ROI &Better Performance 20% more users per physical server © eG Innovations, Inc | www.eginnovations.com
  • 39.
    What VDI Environmentsare Supported?  ESX Platform, VMware View, XenServer platform, XenDesktop  9+ virtualization platforms incl. Hyper-V, VMware vSphere, Citrix, RHEV  150+ application components incl. application servers, databases, connection brokers, web servers, terminals, messaging, email, profile servers (incl. Citrix, RES, AppSense), enterprise applications and more  10+ operating systems  Network, storage & computing hardware  … and more (ask us) © eG Innovations, Inc | www.eginnovations.com
  • 40.
    Ask the Experts… & © eG Innovations, Inc | www.eginnovations.com
  • 41.
    Let’s Talk NextSteps  More details www.eginnovations.com/vdi-assessment  Send an Email webinar@eginnovations.com  Call Us +1 732-794-1259 © eG Innovations, Inc | www.eginnovations.com