This document outlines an agenda for a presentation on VMware's enterprise management portfolio. It begins with an overview of how cloud computing requires new approaches to automation and management compared to traditional IT. It then provides an overview of VMware's solutions for virtualization and cloud management, including areas like end-user computing, infrastructure/operations, and application management. The remainder of the agenda dives deeper into several specific VMware products: vCenter Operations Standard for performance management, vCenter Configuration Manager for compliance and configuration management, and vCenter Application Discovery Manager for application discovery and mapping. It also mentions demos of the VCM and ADM products.

1. VMware Enterprise Management
Filip Meluzín, Enterprise Account Manager, ICZ
Oldřich Havlina, ICT Consultant, ICZ
© 2011 VMware Inc. All rights reserved

2. Agenda
 A New Era in IT Management Drives New Opportunity
 VMware Management Portfolio
 vCenter Operations Standard (VCOps)
 vCenter Configuration Management (VCM)
 vCenter Application Discovery Manager (ADM)
 VCM demo
 ADM demo
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3. Agenda
 A New Era in IT Management Drives New Opportunity
 VMware Management Portfolio
 vCenter Operations Standard (VCOps)
 vCenter Configuration Management (VCM)
 vCenter Application Discovery Manager (ADM)
 VCM demo
 ADM demo
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4. A New Era in IT Management
IT Service Management.next
Management
Systems
Management
Job
Scheduling
Distributed Web Cloud
Mainframe Computing
Cloud is an inflection point that will transform the
delivery and management of IT services
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5. Cloud Requires a New Approach to Automation and
Management
Traditional IT Cloud
Management Management
• Applications managed at the • User access to applications
individual device, usually the and data managed across
desktop, with limited data multiple devices ensuring
portability availability anytime,
anywhere
• Ad-hoc, manual approaches • Applications developed and
to building, testing, releasing released on consistent,
complex applications based standardized, fully
on monolithic architectures automated application
platforms
• Static, traditional • Highly virtualized
infrastructures with low levels infrastructures (>80%) with
of virtualization resulting in embedded management
complex, often manual resulting in high availability
management processes and greater agility
Services and assets tied Service components are
together in complex, brittle, abstracted and sourced from
vertical stacks that are hard dynamic resource pools with
to change and manage Business agility IT able to keep up with the horizontal layers loosely bound
suffers speed of the business into services
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6. Virtualization & Cloud Management: VMware Solution Areas
End-User Computing Management
End User Computing Administration Deployment Updating
IT Business
Management
Request
Fulfillment
Application Management
Asset
Discovery & Application vApp Management
Mapping Performance Packaging
Cloud Applications Chargeback
Service Desk
Infrastructure & Operations Management
Availability & Business
Configuration
Performance Continuity
Compliance &
Public/Private/Hybrid Cloud Capacity Provisioning
Security
Virtualized Infrastructure
• VMware Cloud Director
• vSphere
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7. Agenda
 A New Era in IT Management Drives New Opportunity
 VMware Management Portfolio
 vCenter Operations Standard (VCOps)
 vCenter Configuration Management (VCM)
 vCenter Application Discovery Manager (ADM)
 VCM demo
 ADM demo
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8. VMware Management Product Portfolio
Starting 2010
5. Application Management
1. vCenter Server
2. Heartbeat
 App Release + Performance
3. Site Recovery Mgr
IT Service Management
4. Capacity IQ 4.
5. Chargeback  Incident, problem, change, config
6. AppSpeed
7. Hyperic Security & Compliance
Including
8. Lab Mgr
3. physical
 vShield + VCM: Operational and
Regulatory Compliancemanagement
Added in 2010
9. vCloud Director Private Cloud Self-Service
10. vShield Family 2.  Solution Bundle: IaaS
11. Configuration Mgr
12. Application Discovery Mgr
Automated Operations
13. Service Mgr
1.  vCenter Operations: Performance,
14. Request Mgr
Capacity, Configuration
15. vCenter Operations
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9. vCenter Products – Ionix Acquisition
Product Functionality
vCenter Configuration Manager Compliance – configure, detect & remediate
(vCenter Application Stack Manager included) Provision – build, manage, optimize & deploy
vCenter Application Discovery Manager Agentless discovery, distributed collection &
aggregation, fingerprinting & mapping, analysis &
tracking
VMware Service Manager ITIL compatibility, incident, problem & change
management
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10. Agenda
 A New Era in IT Management Drives New Opportunity
 VMware Management Portfolio
 vCenter Operations Standard (VCOps)
 vCenter Configuration Management (VCM)
 vCenter Application Discovery Manager (ADM)
 VCM demo
 ADM demo
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11. vCenter Operations Enterprise – Stand Alone
Performance Management
 Workload
• CPU
• Storage I/O
• Network I/O
• Memory
 Health
• Abnormalities against normal behavior
 Capacity
• CPU
• Storage I/O
• Network I/O
• Memory
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12. Agenda
 A New Era in IT Management Drives New Opportunity
 VMware Management Portfolio
 vCenter Operations Standard (VCOps)
 vCenter Configuration Management (VCM)
 vCenter Application Discovery Manager (ADM)
 VCM demo
 ADM demo
12

13. vCenter Configuration Manager Overview
 Drive IT Compliance to lower risk
• Ensure compliance with various industry and
regulatory standards on a continuous basis
• Quickly remediate problems
 Mitigate outages through approved change
processes
• Detailed understanding and tracking of changes
• Control change by following your Closed Loop
Change Mgmt Process
 Harden your environment and reduce
potential threats and breaches
 Compliance Through Unified Patching and
Provisioning
• Provision Linux, Windows and ESX images
• Assess and Patch Windows, UNIX, MAC, etc
 Control your virtual infrastructure
• Fight VM Sprawl & Decommissioning Issues
• Improved Virtual Troubleshooting
• Single Pane of Glass
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14. Policy Driven Configuration Management
 Provision IT Approved OS Images
• Chose Approved OS from Image Library
Provision OS
• Provision via PXE-Boot
 Provision IT Approved Software Packages
• Create software packages based on
business needs
• Push packages to server based on role Provision SW
 Patch to Mitigate Known Vulnerabilities
• Pull down patch bulletins for the OS
vendors
• Assess server for vulnerabilities
• Deploy patches Patch
Across physical, virtual and heterogeneous servers.
14

15. Policy Driven Configuration Management
 Assign Compliance Policies to VM
• Leverage out of the box templates
• Build Custom templates based on your SOX HIPAA FISMA
IT Standards Capture
Remediate
DISA GLBA
ISO
Changes
27002
 Continuously assess configurations NERC/
NIST PCI DSS
• Remediate non compliant configurations FERC
PCI
 Continuously assess patch levels Virtualization Hardening Guidelines
CIS
• Deploy patches as needed CIS Benchmarks
VMware
Report Assess
 Continuously Improve
• Measure your compliance posture over
time
Based on your standards, vendor best practices and regulatory mandates.
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16. VCM Business Benefits – Summary
Provisioning &
Compliance and Harden Environment Patching inline with
Manage and Control Change Management
Remediation to to Reduce Threats Compliance to
Virtualization to Mitigate Outages
Lower Risk and Breaches Eliminate
Vulnerabilities
“Operational Efficiency & Tool Consolidation”
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17. Customer Success: Compliance
“Able to meet PCI continuous compliance and save 1,600 man
hours per year.”
Compliance
“We met our compliance goals in 90% less time than we
estimated.”
“In our 2,400 server (P&V) environment we went from a patch
Patch state of 65% to over 95% in a fraction of the anticipated time.”
Management “90% reduction in the amount of time it took us to assess,
deliver and verify patches in our environment.”
Auditing “Audit preparation now takes ¼ of the time.”
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18. Agenda
 A New Era in IT Management Drives New Opportunity
 VMware Management Portfolio
 vCenter Operations Standard (VCOps)
 vCenter Configuration Management (VCM)
 vCenter Application Discovery Manager (ADM)
 VCM demo
 ADM demo
18 Confidential

19. vCenter Application Discovery Manager
 Passively discover your application
infrastructure
•
ESX to VC Dependencies
Infrastructure
Virtualized On Relationship
• Application components
ESX server
• Host & application usage
• Connections & Dependencies
VMs
 Actively collect configuration detail
•
Virtual to Virtual Dependencies
Agent-less polling
• Deep hardware, OS
Physical to Virtual
• Installed software and application services
Dependencies
• Configuration details
Discover instances of DBs, Application
 Analyze configuration items &
servers, etc
dependencies
• Business groups
• N-Tier applications
• Reports
• P-P, P-V,V-V dependencies
Primary customer use cases
 Plan and implement Data Center Consolidations,
Moves, Virtualization roll-out, Business Continuity
 Key part of any change management and
configuration & compliance management initiatives
 On-going discovery and audit of Data Center
Application Infrastructure
19

20. Why ADM?
20

21. Turning Data into Information
21

22. Answering the Challenge with VMware vCenter ADM
Data Center Unknowns Understanding through vADM
Servers Applications
Storage
?
Network VMs
• How do my business services overlay the IT infrastructure?
• What servers encompass a critical business application?
• How do my business applications interact with each other?
• How do I gain visibility into my business applications prior to a disaster recovery project?
• How do I ensure I don’t break anything when I migrate or consolidate?
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23. Agenda
 A New Era in IT Management Drives New Opportunity
 VMware Management Portfolio
 vCenter Operations Standard (VCOps)
 vCenter Configuration Management (VCM)
 vCenter Application Discovery Manager (ADM)
 VCM demo
 ADM demo
23

24. Control Changes with Closed Loop Change Management
Service Desk
VCM 4) Open an RFC (e.g. VSM)
7) Job ApprovedUpdate RFC
9)
Job RFC
Compliance
Issue
3) Enforce and 5) Start Change
Create Job Workflow
6) Understand Impact
2) Check Compliance Impacts Analysis
8) Run Job and
1)Verify Change
Collect Data
Approve
Job
ADM
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